Display randomly turns off
I will be using my Macbook Pro, and the screen will randomly shut off, and the light that tells you it on in front edge turns off. When i close the lid it comes back on. All my keyboard lights are still on when i open the lid. I did just have apple replace my Logic Board. The computer turned off and wouldnt turn back on, that was fixed with the logic board replacement though.
Thanks for the quick response. Any idea how that could be fixed? And would monitor problems create any issues with the operation of the rest of the computer? I did forget to mention (sorry) that when these issues arise, the sound will often loop, much like a 'broken record.' I didn't know if that would help. Thanks so much!
Similar Messages
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Display randomly turns off; will applecare cover?
Hi all, quick question.
I've had my iBook G4 for two years now. I love it. However, it does this weird thing every once in a while where the backlight just shuts off. It usually does it if I pick up the computer in order to move it somewhere, if I bump the display (not hard, mind you), or if I set it down. It'll do it pretty much any time I jolt the computer. It also does it randomly sometimes. The only way to fix it is to shut the screen, wait for it to go into sleep mode, and then open it up again. This gets pretty annoying when you're trying to work on something.
So, I was thinking about sending it into Apple with my Applecare, however, I wasn't sure if they would cover it because its an intermittent issue.
My speakers also do this crazy thing where I'll be watching something and they'll send all the sound to one of them or another. It sounds like one of them is going dead. However, this is also an intermittent thing.
So basically, my question is this; should I waste my time and money sending my pc into apple when my computer might not even "perform" the problems for them? Or, should I just deal with it?
Thanks for your input!Hi,
The symptoms point to a logic board problem but you'll need to tell them how to duplicate the problem. I had the same problem with mine and sent it in for repair. They couldn't duplicate it and sent it back. I found I could cause it to freeze by pressing on the top case next to or just below the fn key. I then took it to the Genius bar and was able to duplicate it with the Genius watching. Apple replaced the logic board and it's been fine since.
For your sound problem balanced-1.0 (freeware) can correct it or if you're using an early version of Tiger, updating will probably correct it too.
John -
4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Screen randomly turns off or dims
I have an iBook G4, and every now and again the screen randomly turns off. It doesn't respond to pressing and holding the power button, the only way I can turn it back on is by both taking out the battery and unplugging it, waiting 30 seconds, putting the battery back in and restarting it. If I put the power lead in before restarting then the display switches off almost instantly during boot up.
Other times the screen randomly dims really dark so that you can only just see outlines, in this situation it responds to pressing the power button and then enter to shut it down, and then after booting it back up it's fine ...until the next time.
The problems happen as often as every five minutes on some days and then not at all on others. Both occur when using the battery AND power lead, often (but not always) when the power cord is moved. Also I can get my power cord to flicker between green and orange if I wiggle it - not a good idea I know, I don't do it regularly
I've tried resetting the PMU with no success. Also I've tried swapping my battery and power lead with a friend, they had no problems using mine (and couldn't replicate the green-orange flickering), and I still had problems using theirs.
I read someone else's topic with suggested that the problem could be deficient soldering on the DC-In Board, so I've had a look. I'm no expert but the soldering looks ok to me, except one of the 3 metal legs connecting the actual socket bit to the board (the one which would be at the bottom under the yellow tape in http://www.macrecycling.com/images/products/922-6254.gif ) is looking a bit black and has discoloured the yellow tape black immediately on top of it. Looking at the circuit board though, this leg doesn't seem to connect to anything!
I've read numerous topics regarding similar situations and popular diagnosis include problems with:
* battery/power lead (I'm pretty confident it's not this)
* DC-In Board
* GPU
* Inverter cable
* Inverter
* Backlight
From the information I've given does anyone know what is most likely the cause?
I'm a poor student, my iBook's well past it's warranty, and I hear repairs start in the £100 region (also I've rumours the apple stores have stopped taking in iBooks for repairs now). So home repair is pretty much my only option at the moment, and any advice would be greatly appreciated.
Thanks in advanceI had the same trouble, but today my iBook died after draining the battery. It just drained it and it did not charged the batt while connected, also the iBook makes a small buzz sound while connected (and it does not do so while powered by the batt).
I researched and found that it is the DC board's fault, because it failed at charging while working fine on pure battery power.
i confirmed because powering up always worked perfectly while on battery power, (just as in your case).
The blackness you describe is possibly a short circuit, and you should look into it as quick as possible, before you get to a situation like mine. -
I upgraded my iPad (first gen) to iOS 5.1 and now it will randomly turn off. How can I fix this?
Thread title pretty much says it all.
Shortly after upgrading to iOS 5.1, my 1st gen iPad started randomly turning off when I wasn't using it.
-This has been occuring for over a month now.
-It has not yet turned off while I'm actually using it, only after I've left it along for awhile
-If I leave it plugged in, it doesn't turn off
-I have trouble turning it back on after this occurs. (I have to press/hold the button several times before it will finally turn on)
-I've noticed that a lot of the time when I turn it back on, it will initially (for a second or two) show a battery % that is lower than what it actually is (ex. it will show 72% when I turn it on but then jump up to 90% after a second or two)
Seems to me like it's something related to iOS 5.1 that my iPad doesn't like, likely a batter issue. Although having trouble turning it back on would lead me to believe it might be something more. It is an iPad 1 so maybe it's just getting up there in mileage.
Any suggestions on what to do? I neglected to take any backups. Unless someone gives me other input, I'm planning on taking a backup of my current iPad and then restoring to factory settings just to see if that will solve this issue. Although that's going to be a pain in the butt to get all my apps and everything back. If I restore to factory settings, is there any way I can "upgrade" the to iOS 5.0 (or anything below the latest)?No, you haven't lost anything. Simply sign into your iTunes account on the computer.
As for the device not syncing, what specially happens when you try to sync? -
My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes
There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device. -
30 GB ipod randomly turns off.
I received a 30 GB ipod as a Christmas gift. At first it worked fine but a couple days ago it began to randomly turn off. I can turn it back on again but it continues to turn off on its own. Any suggestions ?
My 30 GB did this after I had added some music that I didn't purchase from the iTunes Store. Is this the case for you? Do you notice the iPod turning off when your listening to music that wasn't purchased from iTunes? If so, I just deleted the songs from the playlist and it never happened again. ~.~
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I was on the phone last night and my phone randomly turned off. It will not come back on even when I have tried to hold the home button and the power button at the same time, while being plugged into the computer? What do I do?
Plug it into power for at least 15 minutes. If it doesn't automatically come on, try a reset... press the home and sleep (on/off) buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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my iphone 4 just randomly turned off whilst I was playing music. It wont turn back on. Ive plugged it into the computer and tried to charge it but nothing is happening. I have also tried this rest thing and it's not working. but I'm wondering if i was doing it right.. I was holding the power button at the top of my phone whilst pressing the home button (???) HELP ME PLEASE! x
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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My iPhone randomly turns off by itself with battery remaining. I can turn it on the by hard restart. But sometimes it turns on at fifth, sixth, or more try. did anyone have this problem? and how can I fix it?
When my phone was off it wouldn't connect to iTunes, i got it working now though. I just had to hold my lock button and my home button down long enough. Thanks anyways though!
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Toshiba Qosmio x775 Randomly Turns off and on itself.. PLEASE HELP!
Whenever I turn on my Laptop Toshiba Qosmio x775..it randomly turns off then turns on itself..sometimes for just 20-30mins or sometimes less than or sometimes in can run the for many hours..the problem is not with the Adapter because i try to put the battery and unplug the adapter and still it happens randomly..dunno whats the problem with this..
Mostly i researched..they said it's overheating..they said to check if the fan is full of dust something like that..but none of it works..I downloaded a program CoreTemp to check the Temperature for overheating issues..and it's only on 45-50 degrees..and that program has overheating protection to shutdown if it reaches 90 degrees..but in my case in does not reach that degree and still shuts down..hayy..need help badly..SO FAR SO GOOD FIX GUIDE-
If you own a Toshiba Qosmio laptop and you are having problems with it powering down for no reason, try this.
1) Unplug all the wires and remove battery
2) Hold down power button for 30 seconds
3) Plug everything back in and start it up
4) Hold F2 to enter boot menu
5) Go to the Advance Tab
6) Set Execute Disable Bit to Not Available
7) F10 to save and exit
SO FAR SO GOOD! -
MacBook Pro 15" i7 the Display just turns off suddenly
My MackBook Pro 15" i7 4GB RAM , 512 Video Memmory
Some time the Display just turns off suddenly.... and I cannot get it back on display again
I have to restart to turn the screen back on . After on then popup error report msg
this is Details........
Interval Since Last Panic Report: 25906 sec
Panics Since Last Report: 2
Anonymous UUID: E1FB7524-2CEC-4A16-9524-CA53851EB8BC
Sun Mar 31 00:28:21 2013
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f2cf000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5519a188 : 0x21b837 (0x5dd7fc 0x5519a1bc 0x223ce1 0x0)
0x5519a1d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5519a278 : 0xaef608 (0x8db1c04 0x9382004 0x100 0xcb42b6)
0x5519a2c8 : 0xae6601 (0x9382004 0x100 0x5519a2f8 0x9c4778)
0x5519a2f8 : 0x16c89a6 (0x9382004 0x100 0x438004ee 0x5519a308)
0x5519a438 : 0xb0e2b5 (0x9382004 0x9565004 0x0 0x0)
0x5519a478 : 0x9dde7c (0x9382004 0x9565004 0x0 0x0)
0x5519a518 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5519a6c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x5519a6f8)
0x5519a798 : 0xc9feae (0xc1d00048 0xbfef0033 0xbfef0034 0x857c)
0x5519a808 : 0xcaf734 (0x9c3a600 0x9d62580 0x8 0x3)
0x5519a828 : 0xcd4322 (0x9d62580 0xb 0x5519a848 0x3648)
0x5519a858 : 0xcd4b3d (0x9675000 0x0 0x5519a87c 0x0)
0x5519a888 : 0xcb4d79 (0x9675000 0x7d297080 0x0 0x70)
0x5519a8d8 : 0xc76d0c (0x4648d000 0x0 0x0 0x3)
0x5519a948 : 0xc7640f (0x4648d000 0x0 0x2 0x3)
0x5519a978 : 0xc6c05f (0x4648d000 0x0 0x2 0x4640c000)
0x5519aab8 : 0xca55d8 (0x4640c000 0x1 0x5519abcc 0x5519abc8)
0x5519ab68 : 0xc67fe1 (0x4640c000 0x1 0x5519abcc 0x5519abc8)
0x5519abe8 : 0x56da06 (0x4640c000 0x0 0x5519ae3c 0x5519ac74)
0x5519ac38 : 0x56e2a5 (0xcf6720 0x4640c000 0x9d27888 0x1)
0x5519ac88 : 0x56eb59 (0x4640c000 0x10 0x5519acd0 0x0)
0x5519ada8 : 0x286638 (0x4640c000 0x10 0x9d27888 0x1)
0x5519be58 : 0x21dbe5 (0x9d27860 0xa55a5a0 0x1fd7e8 0x5d43)
0x5519be98 : 0x210a86 (0x9d27800 0x0 0x9201b20 0x968d380)
0x5519bef8 : 0x216f84 (0x9d27800 0x0 0x0 0x0)
0x5519bf78 : 0x295c57 (0x900d7a8 0x0 0x0 0x0)
0x5519bfc8 : 0x2a256d (0x900d7a4 0x7fff 0x10 0x900d7a4)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x1592000->0x19a6fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1774311688225
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 124931706507
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 23229544010
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.4.0
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B00, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
pls help me............Welcome to the Apple Support Communities
You have a Mid 2010 15-inch MacBook Pro, and your log is showing a NVIDIA graphic card problem.
Apple has determined that these computers have got a defective NVIDIA graphic card, that may cause unexpected restarts, black screens, kernel panics... See > http://support.apple.com/kb/TS4088
Fortunately, Apple is repairing all of these computers for free, so just make a backup of your data and take the MacBook Pro to an Apple Store or reseller to get your computer repaired. This repair may take some days depending on the place you take the MacBook Pro, because the whole logic board has to be replaced -
My iPhone 4 with IoS 7 keeps randomly turning off. Also, when I plug it into my charger it keeps losing service untill I unplug it. Please help!
Take the device to Apple for evaluation.
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My Mac book is randomly turning off.
Hi my Mac book is randomly turning off usually at a little bit under half battery. The computer is about two to three years old and I use it a lot. Why is it doing this and what should I do? I am taking it in to the apple store tomorrow. Around how much will it cost to get in.
An examination at the Apple store will not cost you anything. Be sure to make a reservation so you don't have to wait too long at the Genius Bar. If there is a repair required there may be a cost for that.
Have you tried resetting the System Management Controller? That would be the first step I would try for most power related issues.
Best of luck. -
My iPhone 3gs just randomly turned off and won't turn back on
I was just using my phone, and nothing happened. As of lately picture mail, and videos have been sending as a text message to other iPhone users even while connected to wifi. My phone just randomly turned off and won't turn back on. I just got it in July so its not very old and I have the hard protection case on it. Is there any way that I can reset it or something?
Hold the home and power button down at the same time.
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