Display Settings lost following recent software up...

I have a 23" monitor attached to my black BT vision box by a HDMI lead.  This setup has worked very well up until the most recent automatic softwre upgrade that occured this last weekend.  After the upgrade, the screen would display the "Starting ....." message but then go blank and then go into power stand by mode.  After following the help guide from the BT Help site without success I finally contacted the help desk and they arranged a home engineer visit that occured this morning.
After swapping out my Vison box with a new one, the problem remained, so the enginere reconnected my old box and after it had started up with the same problem he removed and reconnected the HDMI lead which bought the screen back on.  As a result the engineer stated that the problem was my screen and that I should expect to be charged for the visit.
Given that the setup had been working fine until the upgrade I still frlt that the problem wasn't my fault, so following what the engineer had done, I restarted the box, watched it start up, the monitor screen go into power standby and then pulled out and reconnected the HDMI lead to bring the screen back on.  I then went through the settings for both the monitor and the Vision box to see if I could workout what had changed.  What I found was that the monitor was still set to automatic input but the BT Vision display setting had changed from it previous setting of "HD 1080i" to "Widescreen 16:9".  Returning the Vision display setting to "HD 1080i" has solved the problem and everything works as it should.
I am very keen to hear if anyone else has experienced anything similar as I am not keen on paying BT for the engineer visit, given that the problem appears to be have been caused by changes to the settings by the software update rather than any fault with my monitor!

I'm sorry you had all this hassle. Nevertheless I have to say that the software was designed to be used with TVs not computer monitors. You have solved the problem but it was with your set up rather than a faulty BT product.
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