Displaying TOC pod in RH8

Hi
I've just installed TCS2 including RH8 (having previously used RH6). I can't find the TOC pod mentioned in the help to either create or maintain TOCs.
(Being cautious I'm using a small help project as a test to get everything up amnd running).
This leaves me dead in the water!!!
Please can anyone tell me how to do this?
I'd also appreciate any advice on opening existing projects wrt TOC issues as well.
Many thanks
Author care

Hi there
I sincerely hope everyone that encounters this will take the time to log a bug with Adobe on this. As they refer to the TOC/Index/Glossary/See Also as pods, they should really have a place on the View > Pods menu, no?
Cheers... Rick
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Adobe Robohelp 8 TOC pod does not display

I recently got a windows 7 machine and moved robohelp 8 to it. at first it didnt work but the a couple of patches were applied and now i can at least open my projects. problem is the TOC pod does not display at all. It does not show up in the pod list so I cant select it (obviously) any help greatly appreciated.my version is 8.0.2.208
thanks

Hi,
You can open the TOC from the Project Manager pod. Open that one and open the TOC you want to use.
Greet,
Willam

Displaying TOC topics in frame

Using RoboHelp X5, I've created a frameset comprising two
frames - a static no scroll top frame and a dynamic bottom frame
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topic in the compiled Help, it opens in the bottom frame and no
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customized bottom frame using the Advanced tab on the TOC topic
Properties dilaog but nothing... Am I missing something here?
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There are also a couple third party tools that could be used to help with this need. Two of my favorite are:
Content Panda: http://www.contentpanda.com/#in-context-help
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http://www.sharepointshepherd.com/sharepointtutor2013.aspx
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Display very slow in RH8

Hi all,
I just upgraded to RH8 (via TCS 2). If I try to display a
topic from the Project tab (double-click or right-click>Edit),
it takes 5 to 10 seconds to actually display the topic in the
Design tab - repeated for each topic, it makes things very very
slow. When the topic at last displays, it's another 3 seconds for
the cursor to appear after I click within the topic. The same thing
happens each time I click back and forth between Design and any
other pod.
I searched the forums and KB but the problem has never been
reported with RH8. Performance used to be an issue in RH7 with
iWYSIWYG.dll. I tried to revert to a former version of this dll but
my topics would no longer be recognized.
My PC is brand new, 2Go RAM, 2.53 Ghz, running Windows XP SP3
Any idea what's happening?
Thanks in advance.
Dominique

Hi guys,
I'm still scratching my head on this.
To answer Peter, things go wrong as soon as I import one file
from an existing project in my newly created project. This will
also import the related css and images. I found that if I apply
default.css (the one created from scratch) to the imported files,
things seem to be better but not much and not always.
I then tried every possible test working on the imported css,
thinking the problem lied there. There was something strange
indeed. All paragraph styles were duplicated under list styles with
the prefix Kadov-P (eg Kadov-PNormal). I deleted those, saved and
compiled.
The paragraph styles appeared duplicated again under List
styles, this time with the prefix P- or H-. Deleted those again and
now they seem to be gone for good. But the topics still display
very slowly.
What baffles me is that this behaviour is random. If all
topics do display slowly, some will be very slow (one amounted to
20 seconds!), others less so. This is not linked to topic size, nor
to the presence of particular elements (images, bookmarks or
whatever). the HTML code is clean (at least, W3C compliance
validation won't report anything serious).
Well, if you have any more ideas, they'll be very welcome.
Thanks
Dominique

TOC blank in RH8

I am using RH8.0.2.208.
I think I've seen this issue reported before, but since the search function on this forum is currently unavailable, I can't find it.
I renamed my TOC in the Project Manager. When I open it in RH, it is blank. When I open the .hhc file in a text editor, all of the content is there. I tried renaming it back to the original name, but no luck. The .xpj file seems to be pointing at the correct name. Any suggestions?
Thanks
Dave

The problem was fixed by "loading the TOC".
To recap:
I opened the TOC in RoboHelp, and the frame was blank. The .hhc file itself contained all of the information when viewed in a text editor.
I clicked on the "Table of Contents" virtual folder in the RH Project Manager, and a message "Loading the table of contents" was quickly displayed. The TOC frame then displayed the information. (I was actually clicking to see if any other options were available....for example, "import" or something along those lines, when this message was displayed.)
To double-check, I closed and reopened the project, and all is well now.
I'm not sure why this problem should have happened in the first place, but I am satisfied that it seems to be working now.
Regards,
Dave

Issue with unlinked books in WebHelp Pro project TOC - RH7 and RH8

I've been testing WebHelp Pro in both RH7 and RH8. Have the same problem in both with the topic that automatically displays when you click a book/sub-book that is not linked to a specific topic. For some reason, WebHelp Pro displays the last topic in the previous book/sub-book. After opening different books/sub-books within the TOC, I determined that there's a browse sequence being created based on the TOC hierarchy even though I do NOT have any browse sequences set up in this project at the topic level. However, WebHelp thinks that the last topic above the selected book is what should be displayed even though it might not relate to any of the topics associated with the selected book. This is a real usability issue. I was confused by what was displaying and I'm the one who develops the help topics and TOC.
By the way, this does NOT happen when I publish using FlashHelp Pro. In FlashHelp, the last topic that was accessed remains in the topic frame if there is no topic linked to the selected book. This is much more acceptable to the user because the topic is not switching.
I'm assuming that this is a BUG and should be reported!
NOTE: We're still working in RH7 but plan to publish to RH Server 8 using WebHelp Pro.
Because I don't expect this to be fixed soon, we have developed a workaround. We are adding a generic but applicable topic for each book/sub-book. This will be our new development standard but it requires going back into 4 different projects to fix the problem. Not the most efficient use of our time as we're swamped with new topic development.

Hi.
Yes this is a bug and I'd urge you to report it. You can use this link. The more people that do the greater chance it will be fixed. I have covered the entire problem and the workarounds here.
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How to control width of Design pod in RH8?

Hi all,
This is just a UI annoyance, but I'd like to get around it. I'm working in RH8.
When I'm in the Design/HTML pod, the ruler across the top of the pod extends beyond the right margin. Consequently, a scroll bar appears across the bottom of the pod.
When working in the pod, entering long lines of text causes the window to scroll left and right automatically, and I can't see the entire line of text I've entered.
Increasing/decreasing the width of the pod doesn't change this behavior - the ruler across the top scales with the pod size. Moving the right margin/tab marker doesn't help either.
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Thanks all,
Patrick

Hi all
I'd like to offer a wee bit of clarificaition.
There is no such thing as a "Tab Stop" in the world of HTML. As such, there is no such thing as a "Tab Stop" in the RoboHelp HTML ruler. These are simply visual ways to adjust the margins on the HTML page.
I'd hate to see a rash of posts where folks are suddenly asking where they can insert tab stops in RoboHelp HTML.
Cheers... Rick
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RoboHelp HTML X5: Merged help not displaying ToC

Hi All:
Hoping someone can help me here.
I have been generating merged help for some time now w/o problems. But got this problem today after compiling a particular project after a 15-month gap. When I compiled the parent/master project, the ToC displayed the child projects and the Information Bar displayed the following message:
"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options..."
I ignored the message and clicked the child projects to check if they displayed correctly. Each child project opened new instance of IE - this has not happened before. The last time I complied this parent project, everything worked fine and child projects opened within the same browser instance.
Secondly, when I right-clicked the Information Bar message and chose to Allow Blocked Content, the ToC disappeared.
Just in case this is relevant, my employer replaced all our PCs last month and all software had to be reinstalled.
Could this be because of the new version of IE? (My old machine may have had an older version.) Or the fact that I have not installed the updates to Robohelp X5? (I keep getting the message that the Macromedia server is down.) I have not activated the product yet either.
Would appreciate any advice/clues.
Thanks in advance
Sophie

Hi there
Usually you can prevent that message from appearing by enabling Mark Of The Web (MOTW) in the WebHelp generation options. The unfortunate part about that is you stated X5 and X5 didn't offer that option. So the next best thing you can do is to configure IE so it doesn't present the Yellow Information Bar. You do this by opening the Internet Options for IE. Click the Advanced tab and scroll to the Security section. Place a check mark in the option "Allow active content to run in files on My Computer".
Note that this only affects your own computer. If you are planning on having your end users copy the WebHelp files to their local C drives, you will have to instruct them to perform the same steps. But if you are uploading your content to a Web Server, they should not encounter this issue.
Cheers... Rick
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Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
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RoboHelp eBooks

Large merged WebHelp system takes forever to display TOC/Index in Firefox

Hi,
We are using a merged Web Help system (RoboHelp 9). There are about 20 modules, many of which are optional. In Internet Explorer 9, it works fine and displays the TOC/Index within 10 seconds. But in Firefox 19.0, it takes a full 3 minutes to display the TOC/Index. Obviously this is unacceptable. One of our doc people did some tests and determined that when you have a merged TOC structure, but one or more of the merged projects are not actually present, Firefox seems to spend a long time waiting for it to appear. Eventually just displays the TOC without the missing projects (as it should).
Does anyone have suggestions on how to mitigate this?
Also - and I think this is an entirely different problem - I can't get the Chrome browser to display anything except the help toolbar, even for a single (non-merged) help module. Is there a security setting that I'm missing?
thanks,
Jenny Hecker

I see where Willam is going by suggesting different outputs with different combinations but I'm hoping that can be kept in reserve.
From the look of it, you are testing the help when it is installed locally rather than on a server. That could impact results. Try generating the parent first and then all of the children to a web server location. Once they have all been generated, then try removing different child folders.
I recall seeing this issue before quite a while back and I think it was when not all the children had been generated once.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

TOC problem with RH8

I have a problem with RH8 and the TOC.
1.) Once I generate or publish the project the back and forward buttons above the TOC flash on and off. This is very annoying to the eyes.
How can this be turned off? I don’t want to turn the buttons off I just want the flashing o and off to stop. I want the buttons to still work.
2.) The highlight for the pages in the TOC jumps back and forward highlighting pages I have been to. If the TOC is long and it jumps back to a page at the top of the TOC and I was at the bottom I lose my place of what page I was looking at or which page I going to go to next.
Again how can this be turned off?
There are other problems with RH 8 but that’s for another post.
I work with RH8 every day.

2.) The highlight for the pages in the TOC jumps back and forward highlighting pages I have been to. If the TOC is long and it jumps back to a page at the top of the TOC and I was at the bottom I lose my place of what page I was looking at or which page I going to go to next.
Does anyone know how to fix this?
Thank you

I-Tunes displays I-pod as locked. Help!

In I tunes next to the little bar that displays the amount of space left on my i pod nano, there's a little padlock sign. It means I can't upload music onto my nano or delete music. Can someone please tell me how to get rid of it???

A lock symbol at the bottom of the screen and grey text when you look at the content simply shows that your iPod is set to "automatically update songs and playlists". If you wanted to access your iPod directly, play it through your iTunes, connect it to a second computer etc. you would just change the update method to "Manually manage songs and Playlists" in the iPod preferences. One other thing to remember about manually updating is that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod
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For info: iPod 101
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
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Displaying TOC only on specific slides

Hello,
Is there away to display the TOC on specific slides?
Thankyou
Ali

This is the official one for Adobe: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5
And this is the UNofficial one that I started so that everyone can see what everyone else wanted as well: http://captivate6ideas.ideascale.com/
Adobe Captivvate Development Team watches both. But there's no guarantee that putting up a wish will get you THAT feature in Cp6. However, there's an old Italian proverb that says "You no ask, you no get!"
Before you log a new idea on the IdeaScale site, do a search for TOC ideas. You'll find there are quite a few already and all you might need to do is vote for one or more of them.

RoboHelp 8: can't display TOC content using Chrome

I just converted from X5 to RH 8. I can open a single Web page in Chrome, but when I click on any of the buttons (Contents, Index, Search, Glossary), they do not work and displaying nothing. I've scoured the boards and found Peter's 103 snippet (http://www.grainge.org/pages/snippets/snippets.htm) and applied it to no effect. What am I missing??? Thanks.

Okay, I have a fix (thanks to Tulika at Adobe) for those of you who are interested.
I understand you are using Chrome 5 to view RH 8 output. Chrome 5 has a strict security policy for html pages viewed locally (from disk and not from some web server) because of which iframes in RH 8 output fail to load. If you publish the same output to any web server and view it in Chrome from there, it will work just fine for you.
To enable local viewing of your output, you will have to disable this extra security check in chrome. You can do that by launching Chrome.exe with "--allow-file-access-from-files" option. Kindly ensure that you close all open Chrome instances and then launch Chrome with this option.
You can find more details about this security issue in Chrome at this link : http://blog.chromium.org/2008/12/security-in-depth-local-web-pages.html
Here's what I did to implement this fix and locally (and correctly) view my help in Chrome:
Create a NEW Chrome shortcut on the desktop and rename it to RH Chrome (or some such indicator).
Right-click the new Chrome icon and choose Properties.
Add the "--allow-file-access-from-files" text to the end of the path displaying in Target, as shown in the below image. Make sure you leave a space between the original string and the tag you are adding to the end of it.
Click OK to save.
If you have any Chrome instances open, close them.
To test, launch an instance of Chrome using the shortcut you created.
Go to your file system and right-click any .html file in your RoboHelp WebHelp directory and choose Open with and then Google Chrome. Please note that I had to add Chrome as an "Open with" option. Because you have your customized instance of Chrome already opened, Help will auto-launch using that instance. I'm sure there's a better way to auto-launch this from RoboHelp itself, but this was a quick and dirty test just to make sure it was working.

RH8 for Word not displaying images in WebHelp

Greetings.
We recently upgraded from RH7 for Word to RH8 for Word. Images (bitmaps) that displayed perfectly when RH7 compiled the WebHelp do not display at all when RH8 compiles the WebHelp. All we get is an extra blank line -- not even a broken image link.
Images are in the correct folder; nothing has changed, except for the upgrade.
The images were placed in the files using the New Help Image icon.
This is an urgent and high-priority issue for us. Adobe Tech Support is unable to assist.
Thank you!
Jerry

Hi again
Well, one might assume that you knew where the WebHelp output folder was because you are reporting the images aren't showing when you view WebHelp. So the question now becomes: How exactly are you viewing the WebHelp? Are you clicking the "View Result" button after you generate? Are you viewing after you publish it to the Web Server? (That doesn't sound right as you are saying the "keeper" won't push it until the image issue is resolved. This would seem to infer that you aren't involved other than to post and act as an intermediary?
Cheers... Rick
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How to display the master TOC when using Context help in a merged document

I use Robohelp 10. I have created a large Merged Webhelp project and I have set out the project master with nothing in it other than merged projects place markers.
This is the layout of the generated projects etc.
Generate
          Master.htm
             Redirect.htm (Home page is a redirect to Project 1 Home Page - not in TOC)
mergedProjects
          Project1
              Home Page.htm
          Project2
               Redirect.htm (Home page is a redirect to Project 1 Home Page - not in TOC)
          Project3 etc.
                Redirect.htm (Home page is a redirect to Project 1 Home Page - not in TOC)
I can get the help to work great when I call up the master page, which shows the TOC for the whole project and the default home page. And from the breadcrumb the home link goes to the home page and shows the Main TOC
However when I call a page using context help ID I get a single frame with the selected page. The link to show the TOC shows the TOC but it is the top of the merged project and not the master TOC. The home link in the does display the home page but again the displayed TOC is the one of the current merged project.
The question is :
How can I get the Master TOC to show all the time regardless of what page I call using a context ID or how can I create a link that will take me back to the Master TOC?
I remember when I created a previous help file for chm output I had to modify all the ali files in order for the redirect to work throught the master chm. Surely this is not the case with webhelp?
TonyC

I am sorry that I didn't get back to all you guys that took to answering my very promptly. Unfortunately I was not in a position to answer to the suggestions made. as I was away from my computer which had Robohelp on.
Anyway, I did try a couple of scripts mentioned, but didn't really have any success i achieving what I need to do.
I set up a redirect which redirected to the main home page. I tried setting the home page in a main sub-project - so the redirect when from any sub project
Generate
     Master-project.htm (Home Page = Help_Welcome.htm)
merged Projects
SubProject1
            [Home Page = home_redirect.htm (a redirect see below) ]
     SubProject 2
            [Home Page = home_redirect.htm (a redirect see below) ]
     SubProject 3
            [Home Page = home_redirect.htm (a redirect see below) ]
home_redirect.htm (a redirect use by sub-topics)

//]]></script>
This setup works fine as long as I call the master page. The TOC is as I would want. However if I call an ID from my application I get the required page to display and I can get the TOC to show. The problem is that the TOC is from the current sub-project and not the master project as I would want.

Displaying TOC pod in RH8

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