Disruptions in network service after iOS7.1 update

Ever since iOS7.1 update on my iPhone 5, the 4G LTE icon has disappeared from the homepage. The 3G and 1x signals are spotty (at best). At times, I can't not hear the dial tone when dialing out. At times, I can't not hear the voice of caller when I slide to pick up the call. I brought these issues to 2 sales managers at a local coporate VZ store, none were helpful. The issues seemed non-existent when I was inside the store, but they persist after leaving the vicinity. I never had these issues with the previous iOS version. The sales managers seem clueless with the issues and try to chalk it up with VZ "service line" and then suggest for me to call VZ customer service hotline to work around the issue. I'm extremely not happy with the level of indifference I received from these so-called managers. It looks like I'd no longer be a VZ customer anytime soon.

I tried your chat - it was booked, no one available to help. You also took away the *228 option yet it's still on your website as am option.
My issue is that phone calls from my house do not go through or if they manage to connect, they drop. If I stand outside my house I have better luck. I know you can check our lines to see all this. This problem started a couple of weeks ago. Nothing has changed at our end. Nothing.
Cherie Squire
Sent from my iPhone

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Is the i pad still crashing after ios7.1 update ?

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My iphone does not always turn on when i click the home button or start button? Happened after ios7.5 update. Any suggestions? Phone is brand new

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Ok i did what you said to and it did it again, I am at work. Phone is on my desk. I clicked the home button to see if I had missed any messages and it would not turn on.
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HT3529 Issue with messaging and icloud after ios7.1 update. Need Help!!!

My husband and I have been having problems with our iphone 5c since the ios7.1 update. We can't seem to send messages to each other now without incurring data charges, because our icloud messaging seems to have both phones synced to my itunes account. I have tried logging into itunes under each of our user id and syncing our respective phones to them, but it is not working. Any Ideas on what to do to fix this?
When we updated last week on Friday, we had other problems with loss of ringtones, no calls coming through do to the do not disturb feature being fully enabled and no alert to incoming calls while phone is locked. Spent a good hour on the phone with support and didn't resolve, tried resetting, rebooting etc. We ended up in an apple store on Saturday, where the guy got the ringtones, etc. working, but disabled our messaging and when tryng to sign back in, we found both phones linked to my itunes account. Since then, having problems with messaging... At a loss as to what to do now.

Thanks. We did do all of that, and still kept having problems. I finally figured it out about 5 minutes after I posted. After signing each phone into respective itunes accounts and setting up all of the messaging features to sign into the same, I had to disable the "send as sms" feature inside messaging. Once I was able to force routing text messages addressed to his phone back through imessage from turning this off, my phone finally recognized his imessage seperate account and let the message go through properly. After a couple of tests, then I enabled the "send as sms" again, and it seems to be working fine.
This update has really been a pain, caused us several issues this go around.

Network problem after new OSX update download

Greetings!
I've had a new (late 06) Intel 24" iMac networked wirelessly to my older iMac/cable modem/D-Link router very successfully since October. No problems and seamless set-up through the D-Link online wizard software.
Saturday I noticed an OSX upgrade to 10.4.8 (211mg) and went ahead and did the download on the wireless (Intel) iMac.
Upon restart, however, I have not been able to reconnect to my network. Airport is ON, but choosing my network name returns an error message. I have also attempted to reboot both cable modem and router, and reentered the D-Link wizard to both doublecheck the old network, and set up a new network, but saving these settings seems to fail by not recognizing the device, the router.
One of the error messages (on the wireless iMac) claims that my "settings have been changed by another application" (or to that effect) but does not give any clue as to how to determine what or where.
Also, since attempting to start from scrtch with the router, I no longer seem to get a full signal from the airport -- in Internet Connect, I no longer see a nice row of blue signal lights.
As you may be able to tell, I am new to networking, and the D-Link setup had helped make it simple -- tht is, I bumbled my way through it and was pleased with how well it worked. Now, after the OS update, not having the network is annoying -- and potentilly disastrous, as I need this machine online by Saturday.
Anyone able to give me a gentle hand, or nudge in the right direction?
Thanks in advance!
Bill
PS- Mac user since 1991! Wireless network user since only late October!

Hi again,
Sorry, BDAqua, I didn't see your note. I don't quite understand the last line of your suggestion -- a number greater than the number of CPUs? Not sure what you mean...
Phil, thanks for your note, too.
I believe the answer to your first question is 802.11g -- this is what it was set to.
After trying again to connect, using my old passwords, I was able to see the blue signal strength barss, and the Airport icon flashed on and off a few times, but ultimately the connection attempt failed again every time I tried it.
At this point, I'm no longer confident that my router is sending out a recognizable signal -- is this possible?
Also, in the dialog box in which available networks are usually shown (which has not happened since my original connection in October), today I was faced with a choice I hadn't seen before: 2WIRE736 -- is this likely to be someone else's network (a neighbor's)? I was wondering -- I'd never seen that one before. However, my own network names do not show up for choosing, and when I use Internet Connect to request them (and add WPA Personal and passwords), the connection appears to fail immediately.
At this point, should I attempt an OSX reinstall? Or has something I described made some sense for you?
Again, still very appreciative of all your help and patience with my ignorance.
Bill

No Wi-Fi Network Found After IOS7.0.2 Update

After installing IOS7.0.2 my iPhone 4s searches for but cannot find any Wi-Fi networks.

None of the reset activities in the various replys work. I even reinstall IOS4.0.2 and the problem remains: the 4s does a brief search for a network (spinning wheel) and finds no network even though there are 3 available that work with other iPhones. Other locations with other networks yield the same result.

No carrier service after iPhone software update

After updating the new software download on my iPhone 4S last night there was an error. The screen went black with some white lines through the centre. After restarting the phone I no longer have my carrier or any service. The phone is 'searching'. I have restarted, reset network settings, taken sim in and out, restored on the computer - still no luck.

by syncing it did not work, however, I guess it was just a flaw in upgrade process.
started it all over agin, and this time it worked!
using belgian sim card with my legally unlocked phone, network detected!
case solved!

Wireless networking fails after AirPort Extreme Update 2007-003

I have just tried installing AirPort Extreme Update 2007-003 on a MacBook Pro and wireless networking, which used to work, now no longer works.
My wireless network consists of the MBP and a Thomson Speedtouch 585 ADSL modem/router.
The symptom is that no connection can be obtained - the Airport menubar item flashes continually about once a second, as does the WLAN activity light on the 585.
The Console.log reports (repeatedly) that "configd crashed" and the corresponding information in /Library/Logs/CrashReporter/configd.crash.log says that:
"Command: configd
Path: /usr/sbin/configd
Parent: launchd [1]
Version: ??? (???)
PID: 473
Thread: 1
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xb1e0cf60"
(There is a lot more diagnostic info - which I can supply if it helps)
All system software is up to date (Tiger 10.4.9) - I had just run the system updater.
If I disable Airport (i.e. wireless networking) and connect the MBP to the 585 by Ethernet, then it all works fine.
Something similar happened to my system about 4 weeks ago - I got around it that time by rerunning the MacOS 10.4.9 Combo update - but this time that doesn't work.
Any suggestions on why configd is crashing and how to stop it?
MacBookPro 15" Core Duo Mac OS X (10.4.9)

Thanks for your help
Curiouser & curiouser!
My answer was going to be that keychain had nothing to do with the problem. If I log in as a different user (even a freshly-created one), I still get the same symptoms. I was also getting the same symptoms with a rescue copy of 10.4.9 on an external hard disk.
However, I thought I would have a look at my keychain using the Keychain Access utility (which, I seem to remember, has some recovery/repair functions). Lo and behold, the Keychain Access utility crashes after about 2 seconds and the crash report in ~/library/logs looks similar to one for configd. Here is a sample:
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Host Name: Wombat
Date/Time: 2007-05-06 23:08:16.114 +0100
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Keychain Access
Path: /Applications/Utilities/Keychain Access.app/Contents/MacOS/Keychain Access
Parent: WindowServer [71]
Version: 3.3.2 (27693)
Build Version: 64
Project Name: KeychainAccess
Source Version: 276930000
PID: 2302
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xc3110ce0
Thread 0 Crashed:
0 libstdc++.6.dylib 0x90b4441a cxxabiv1::__si_class_type_info::__do_upcast(__cxxabiv1::__class_typeinfo const*, void const*, _cxxabiv1::__class_type_info::__upcastresult&) const + 54
1 libstdc++.6.dylib 0x90b4442e cxxabiv1::__si_class_type_info::__do_upcast(__cxxabiv1::__class_typeinfo const*, void const*, _cxxabiv1::__class_type_info::__upcastresult&) const + 74
2 libstdc++.6.dylib 0x90b43fb7 cxxabiv1::__class_type_info::__do_upcast(__cxxabiv1::__class_typeinfo const*, void**) const + 69
3 libstdc++.6.dylib 0x90b43c27 cxxabiv1::__class_type_info::__do_catch(std::typeinfo const*, void**, unsigned) const + 57
4 libstdc++.6.dylib 0x90b42d45 _cxa_getglobals + 351
5 libstdc++.6.dylib 0x90b4342a _gxx_personalityv0 + 658
6 libgcc_s.1.dylib 0x90bd7acb UnwindRaiseException + 147
7 libstdc++.6.dylib 0x90b43747 _cxathrow + 87
8 com.apple.security 0x9117319b Security::CssmError::throwMe(long) + 91
9 com.apple.security 0x911750e3 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 123
10 com.apple.security 0x91174f1d SecKeychainSearchCopyNext + 125
11 com.apple.keychainaccess 0x00009456 0x1000 + 33878
12 com.apple.keychainaccess 0x00008f18 0x1000 + 32536
13 com.apple.keychainaccess 0x00008beb 0x1000 + 31723
14 com.apple.keychainaccess 0x0000874a 0x1000 + 30538
15 com.apple.keychainaccess 0x000085ad 0x1000 + 30125
16 com.apple.keychainaccess 0x00008477 0x1000 + 29815
17 com.apple.keychainaccess 0x00007db7 0x1000 + 28087
18 com.apple.Foundation 0x927df17b nsnotecallback + 230
19 com.apple.CoreFoundation 0x908573e6 __CFXNotificationPost + 345
20 com.apple.CoreFoundation 0x9084ebd1 _CFXNotificationPostNotification + 600
21 com.apple.Foundation 0x927d7724 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
22 com.apple.keychainaccess 0x0000322c 0x1000 + 8748
23 com.apple.Foundation 0x927de6c9 -[NSNotificationCenter postNotificationName:object:] + 55
24 com.apple.keychainaccess 0x0000340c 0x1000 + 9228
25 com.apple.AppKit 0x93281e94 -[NSApplication _postDidFinishNotification] + 124
26 com.apple.AppKit 0x93281d7e -[NSApplication _sendFinishLaunchingNotification] + 67
27 com.apple.AppKit 0x9328187d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 273
28 com.apple.AppKit 0x93281448 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 96
29 com.apple.Foundation 0x927e4e65 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
30 com.apple.Foundation 0x927e4c8f _NSAppleEventManagerGenericHandler + 91
31 com.apple.AE 0x9151afb5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
32 com.apple.AE 0x9151aee6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
33 com.apple.AE 0x9151adb2 aeProcessAppleEvent + 190
34 com.apple.HIToolbox 0x92ddc0e4 AEProcessAppleEvent + 37
35 com.apple.AppKit 0x9327f63d _DPSNextEvent + 1044
36 com.apple.AppKit 0x9327f056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
37 com.apple.AppKit 0x93278ddb -[NSApplication run] + 512
38 com.apple.AppKit 0x9326cd2f NSApplicationMain + 573
39 com.apple.keychainaccess 0x00003146 0x1000 + 8518
40 com.apple.keychainaccess 0x00014755 0x1000 + 79701
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xc3110ce0 ebx: 0x90b436fd ecx: 0xbfffead0 edx: 0xa11a6680
edi: 0x003d1be0 esi: 0xa11a66c0 ebp: 0xbfffea98 esp: 0xbfffea80
ss: 0x0000001f efl: 0x00010287 eip: 0x90b4441a cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x901c6000 - 0x90203fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9022a000 - 0x90300fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x92d4a000 - 0x92d8bfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92db2000 - 0x92dbffff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92dc6000 - 0x92dcbfff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92dd0000 - 0x930c5fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931cb000 - 0x931d6fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93266000 - 0x93266fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93268000 - 0x9391efff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c9f000 - 0x93d1afff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d53000 - 0x93e0dfff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e50000 - 0x93e50fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e52000 - 0x94013fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94059000 - 0x9409afff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x940a2000 - 0x940dcfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940e1000 - 0x940f7fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94211000 - 0x94222fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94230000 - 0x9426efff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9428a000 - 0x94299fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x942a0000 - 0x942abfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942f7000 - 0x94311fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x949f2000 - 0x94a0ffff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94bbb000 - 0x94c93fff edu.mit.Kerberos 5.5.24 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95b86000 - 0x95b8afff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x9742b000 - 0x9746afff com.apple.AppleShareClientCore 1.5.2 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShare ClientCore
So it looks as if something is messing up my keychain (all my keychains?) and that in turn crashes both configd and keychain access.
Do you have any suggestions on where to go from here? There are two issues:
How to stop keychain getting corrupted again?
How to repair the corrupted keychain if I can't use Keychain Acess? - can you just delete the keychain file and then re-enter passwords as and when necessary?
Meanwhile I can experiment with reloading my rescue copy of 10.4.9. If this fault is reproducable, then I guess I ought to file a bug report with Apple

NO 3G SERVICE AFTER 2.1 UPDATE!

Now, everytime I click on "enable 3G service" it says No Service on my screen. Has this happened to anyone else? Is this normal? And is there a way to fix it?!
Thanks.

I am in NYC and am having the same issue getting "No Signal" right after I updated to 2.1. The reset did not help my iPhone either. I was getting a strong 3G signal in NYC right before the update, so I am about 95% sure that this problem is related to the new software. I wish Apple would do something about this. I love Apple, but I feel like we are dealing with Microsoft with all of these issues we are having with the iPhone... For this kind of money, the phone should at least work as advertised. Apple, please come to the rescue!!! I am getting ****** and frustrated dealing with this.

No cellar service after 8.1 update

HI after finally updateing my iPad , against my better judgement (could not get certain apps) I have lost all cellular service. It continues to say searching and nada! Have replace the SIM card, spoken to Verizon, Apple, and the Apple Store. No one is standing behind this problem! I did nothing wrong! No music, no movies nothing yet now it seems hey want me to 1 use it wifi only or 2 buy another oneS, this is not okay
any help out there would e greatly appreciate.
THanks in advance-

Hi,
Are you using developer preview, if yes
Try these links -
Move of Preview OS Issues Forum to MS Community
http://answers.microsoft.com/en-us/winphone/forum/wp8?tab=Threads
-Malleswar

I pad is still crashing after ios7.1 update

Why is ipad still crashing even after updating it to ios7.1 ? Is there any solution for this problem ?

Crashing where? Apps? iOS? What are the symptoms?

Fascinate lost network connection after last Froyo update.

Anyone know how to fix this issue. After updating to the knew froyo upate last month my sons phone lost network connection and won't connect. It doesn't even show up in the settings for him to be able to connect. He can still make calls and connect but nothing data wise. Plus he still gets missed calls so that update never worked for him either. Please help and thanks.

I understand how frustrating this must be. My personal device had this problem and I found a solution that worked for me. Hopefully it will work for you as well.
1. Put the device in Airplane mode (hold power button and select airplane mode)
2. Wait 3 minutes for changes to take effect. You should see the airplane icon in the notification bar as well as the airplane lock screen.
3. Power the device off and wait 15 seconds.
4. Power the device on. Once sense loads, turn airplane mode off.
5. In the settings>Wireless & Networks Menu, check the box entitled "Mobile Network"
6. Everything should re-provision and data should be restored.
If the steps above do not resolve you issue you may want to try a master reset. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state—the state before you turned on the phone for the first time.
Important: Make sure to back up important data you have on the phone before you reset your device.
Master Reset:
From the home screen, touch Menu
Touch Settings
Touch SD & phone storage
Touch Factory data reset
Tap Reset phone
Tap Erase everything
Reset may take anywhere from 1 - 10 minutes for reset and restart depending on amount of data on device.
I hope this information has been helpful.

Q5 network problem after 10.3 update

Recently updated to OS 10.3, now I can no longer access my network, I'm left with SOS emergency calls only?

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB36751 Mobile Network radio provides only SOS coverage and battery will not charge after updating to BlackBerry 10 OS version 10.3.1
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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My email attachments won't open after ios7.1 update on 4s! HELP!

I recently updated my 4s to the new software, iOS7.1. Since then, my Word document email attachements are not opening. When I try and open attachments I just get a message saying "OfficeOpen XML word processing document" on a blank screen. All attachments were opening before the update... so I was wondering;
Is my phone "too old" for this software? (Phone is only 16 months old)
Are the attachments emailed to me, in the wrong format for me to open them?
Or is there something I need to change in the settings so I can open email attachments????
Please help!
I rely on my phone to email on the run for my job so desperatly need to get it working again!
I also have an iPad2 and have updated it to the new iOS7.1 software and email attachments and everything else is working fine.... just my phone isn't!
Thank you all so much for your help.

I have same problem when I upgraded to ios 7.1. I have done the test that by sending a attachment both in .doc format and docx format but still cannot open the attachement and the message said "OfficeOpen XML word processing document", I have tested another iPhone in ISO 7 which don't have any issues to open.
I don't why Apple still don't doing something to solve it. We are well known that iPhone / iPad is not only for home use, we are use this everyday for work. Please kindly give us solution.

Disruptions in network service after iOS7.1 update

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