Distiller 5.0.5 and Office 2000 - creating pdf not working

I am using XP Home Edition SP2, Distiller 5.0.5, and Office 2000
Can not make PDF with 2000 WORD or 2000 EXCEL.
- WORD: file > print > Distiller results in the conversion hanging up.  The file can not be deleted from the print que until the computer is restarted.  I can not create a postscript file by unchecking the "don't send fonts" check box and check "print to file".  Doing so results in a "prn" file.
I can create PDF with PUBLISHER if I create a postscript file by unchecking "Dont sent fonts", checking "print to file", adding "ps" at the end of file name, then clicking on the ps file, does result in a pdf file
I can create pdf files with file > print > distiller in PhotoShop and PaintShop Pro

After creating the PRN file, open the file in Distiller and see if you get a PDF. If so, then look for AcroTray running in the background. If not, then you need to start it (it is in the Acrobat 5/Distiller folder).

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