Distiller 5.0 uninstalled

Hello:
In the process of upgrading to Framemaker 8 and Acrobat 9, my Distiller 5.0 application, unbeknownst to me, was uninstalled. I did not see any prompts related to this de-install. Anyone know what happened? And where can I get Distiller now?
Thanks,
Ed

You are using Distiller Server for Windows?

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Uninstalling Distiller

I recently setup a MAC G5 (OS-10.4.11) with previously installed CS 4 Suite. This machine had Acrobat 7,8 and 9 on it as I used it for troubleshooting. We ended up deleting every version of Acrobat to get another copy of 8 on it. I was able to get PitStop installed and registered for 8 (which was a miracle in itself). The problem is that Distiller 8 crashes and has from the getgo. I copied Distiller 7 over and it crashes as well. I took the PS file to Distiller 9 on a different machine and it processed...yay...
I copied over Distiller 9 to the machine in question to see if it would work. It wanted me to register, so IT gave me a random # and it worked on there...yay again...
My dilemma is that I need to uninstall Distiller 9 and reinstall using the current CS4 serial # or get the software to ask for a serial #. I have deleted every file affiliated with Distiller (7,8,9) known to man and Distiller 9 just opens...
Is there a workaround or do I need to uninstall CS4 and reinstall?
Thanks in advance,
Nd

I will try there as well. It just seems to me that I'm probably not the only person who has had this problem while in Lightroom. To me, it sounds like Lightroom has a bug but like you said, could be Acrobat as well.

How to get Distiller to display as a printer in my programs

Hi there, I recently re-installed and re-activated Creative Suite 3 on my Windows 8 computer, but Distiller does not display as a printer option in any of my programs. I already uninstalled and re-installed the bunch. Still no use. How do I fix this? Any suggestions?

Hi Sariensteyn,
This version of suite wasn't tested with windows 8.
I would suggest to upgrade to the latest version and that should help.
Regards,
Ajlan Huda.

Adobe Acrobat Pro 9.1.0 distiller ICC profile error asks for reinstall

I have Windows XP professional, SP3.
My Systems Administrator recently upgraded my Adobe Acrobat Pro 8 to 9.1.0 and since then I keep getting an error that says: Distiller cannot find its standard ICC profiles. Please reinstall Adobe Acrobat to correct this problem.
This error happens when:
1. I print to Adobe from a web page (IE 7.0.5730.11 or Mozilla Firefox 2.0.0.20)
2. I try to print to any printer from certain websites, such as the usps.com, where I print all our postage labels from.
3. Occasionally when I start up the PC.
Sometimes I get the error but it still pdfs the page. Usually, though, it hangs and then Acrobat and the web browser close.
I seem to be able to pdf MS Office 2007 items (Word, Excel) and my Filemaker Pro Advanced 10 records. I guess it's when I'm "printing" to Adobe as opposed to "saving as pdf" that I have this problem.
Acrobat 8 worked fine. My Sys Admin has reinstalled the upgrade twice (after trying a repair which didn't work) to no avail. He can't find any documentation about this error at Adobe, so he's going to uninstall it and switch me back to Adobe 8.
I do all of the pdf'ing of our deliverable documents at my company and I would like to have the latest edition of Acrobat. If anyone knows of anything I can do, please let me know.
Thanks!
Stephie

Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

Acrobat 9 standard can't make pdf and can't uninstall or reinstall

952 update killed the pdf printer. Gone. Adobe guy in India couldn't fix it by taking over my computer. He deleted something in printers and faxes and then I got the put in the windows cd for files message. I did a system restore and the PDF printer came back, but now nothing works. Can't uninstall it either in windows or with uninstall programs downloaded from web. In Windows I get the message "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package." Can't reinstall it with the cd either. Same message. Will have to try to call India Monday morning. (Gee, I work Saturday, why can't they.) I don't have a good feelling about this.
Meanwhile, I downloaded PrimoPDF for free and it works a charm. Maybe I'll stick with that. Can't beat the price.

India lady said she would "escalate" and someone would call me withing 24 hours. Nobody called. Too bad, twist slowly in the wind seems to be Adobe's message. I own a jewelry store and I do whatever it takes to take care of my customers. Meanwhile, I paid for their product which was working fine until their update and now it doesn't. Not only no pdf printer, but distiller won't even open. Hangs up and I have to CTRL ALT DEL to shut it down. Manual PDF printer install asks for i386, a windows folder. I have it. It lives in Windows>driver cache but the install doesn't see it. Is there no one at Adobe with the knowledge to fix this? Will Adobe do whatever it takes? If they don't, I will do whatever it takes to get them to do whatever it takes. Grrrr.

Can't access Distiller 9.0 in Virtual XP with Pagemaker 7.0.1

I have had to revert briefly to using Pagemaker 7.0.1 to help out my mom who is still in the dark ages... anyhow, I have Pagemaker loaded in Win 7 Virtual XP because it crashes in the main O/S. I have also loaded Acrobat 9.0 from my CS5 inot XP BUT while I can access it from other programs installed in XP, Pagemaker will not. If I print to PDF, for some reason Pagemaker points to the same printer window as if I export to PDF. Worse still, no matter how I set things up, Distiller converts all greyscale to CMYK and downsamples my images by 50%. I have tried removing the Print folder from the EXTRAS folder, I have removed the ExpPDF plugin, hoping that by doing so I would force Pagemaker to stop accessing Distiller 3.-whatever-it-is and go to 9.0. but no luck. I tried removing the PPD4 folder from RSRC\UKENGLSH but that didn't work either.
What I am thinking is that there is a dll that points to the PPD4 folder in the RSRC\UKENGLSH folder and that's why I can't get Pagemaker to just print to my Acrobat 9.0 printer driver.
Any ideas if this can be fixed and how?
Regards,
Michelle

I finally found a solution: I had to uninstall both Acrobat and Pagemaker and reinstall them both but Acrobat first.
But that has only solved one problem.
Will post another thread with the other problem.

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps). So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens. What next?

Try...
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Distiller error when trying to save book as pdf

I haven't used FrameMaker since about version 5 or 6, but recently I have picked up a few client jobs requiring RoboHelp and FrameMaker. I tearfully parted with the funds for TS 4, crossing my fingers that the investment would pay itself off. I have a client now with FrameMaker 10 files that I am working on in FM 11. When I try to save the book as a pdf from the File menu, I get this error:
How do I fix this? Please don't tell me I need to buy Acrobat to make this work...you don't want to make an old woman cry.

> I haven't used FrameMaker since about version 5 or 6 ...
Was it still installed?
Was a contemporary version of Distiller still installed?
That old Distiller is incompatible with FM10 & 11.
You might need to uninstall it and re-install TCS4.
As a quick fix, you might try printing to .ps and Distilling separately.
I don't have FM10 or 11, so the above represents more than I know.

Can't create pdfs from applications nor from distiller

(Mac 10.5, Acrobat Professional 8.1)
Problem description:
From Firefox, Word, TextEdit: File > Print
Choose Adobe PDF 8.0 from the the printer list
Choose file destination in dialog box that appears
Printer icon appears in dock, then pauses.
Click on printer icon in dock, click on 'Resume printer'
Icon in dialog box shows 'Printer ready'
Click on job name, click on 'Resume'
Dialog box says 'Opening Distiller,' then again says 'Printer paused'
(I can't get any further than this.)
Here's the log from Distiller when I open Distiller and then open a .doc for printing.
Distilling: Elements.doc
Start Time: Tuesday, June 24, 2008 at 10:22 AM
Source: /Users/jstrothman/Documents/a_personal/Elements.doc
Destination: /Users/jstrothman/Documents/a_personal/Elements.pdf
Adobe PDF Settings: /Library/Application Support/Adobe/Adobe PDF/Settings/Standard.joboptions
%%[ Error: undefined; OffendingCommand: °±· ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 1 seconds (00:00:01)
**** End of Job ****
I have Adobe CS3 Master Collection installed.
I installed a CS4 beta (Fireworks) and at that point became unable to print (create PDFs). I can do other things with Acrobat Pro (combine files, etc).
I've uninstalled CS4, used the CS4 cleaner script after installation and uninstalled the entire Master Collection CS3 and reinstalled CS3. The rest of the suite works fine. Adobe PDF 8.0 did not reappear in my printer list.
I added the PDF printer and here are the settings:
Status: Stopped
Print Server: Local
Driver Version: 10.4
Default: Yes
URI: pdf800://distiller
PPD: Adobe PDF 3016.102
PPD File Version: 1.1
PostScript Version: (3016.102) 0
I'd appreciate any help!!!!
Thanks,
Julie

I haven't moved up to OSX 10.5 yet, but I was wondering if you can do what I do in 10.4
In the Print Dialog window in the bottom left is a PDF button. Click on that and you have the option "Save PDF as Postscript". And then drop your postscript file onto Distiller.

What to uninstall and what to keep

I have been an Adobe/Macromedia user for a very long time and I seem to have accumulated a lot of versions of some of the same software on my computer and I need to clean things up and need some help in determining what to uninstall that will not affect the performance of what I currently use. If anyone out there could spend the time to look over my mess and assist me with this I would be extremely grateful. What you see below I copied word for word from My Programs List and am using Windows XP Professional. If I have placed a question mark next to an item it is because I am not sure if I still use it but I do not knowingly ever choose it from the list. I did not uninstall older software prior to this for fear that I would not e able to gain access to pages I created in the older software using the new version.
What I have:
Macromedia Folder:
Extension Manager?
Freehand MXa no longer use
Fireworks 8 no longer use
Dreamweaver 8 no longer use
Flash 8 no longer use
Flash Video Enhancer 8 ?
Player 8 ?
FlashPaper 2 ?
Homesite + ?
Adobe Folder
ExtendedScript Toolkit ?
Adobe Web Standard CS3 Folder
Bridge CS3 do not use
Contribute CS3 use
Device Central CS3 ?
Dreamweaver CS3 use
Extension Manager CS3 ?
Fireworks CS3 use
Flash CS3 Professional use CS3 now
Flash CS3 Video Enhancer ?
Adobe Programs listed by themselves not in folder but in Programs List:
Acrobat Distiller 7 use
Acrobat Professional 7 use
Adobe Bridge CS2 and CS3 this is really the major issue, can I delete Bridge CS2 without loosing functionality of other CS2 products I still use?
Designer 7 use
Extended Script Toolkit 2 ?
Go Live CS2 rarely but sometimes use
Illustrator CS2 use
Image Ready CS2 use
InDesign CS2 use
Photoshop CS2 use a lot
Stock Photos do not use
Stock Photos CS3 so not use
Flash CS3 use
Contribute CS3 use
Dreamweaver CS3 use
My issue is what can I safely uninstall without loosing any functionality of the programs I do still use/ Bridge is the major issue. It takes up so much space and performance I want to uninstall both CS2 and 3 because I never use it but will I loose any functionality of the other programs in the creative
suite of which it is a part?
Anyone who would take the time to assist me I would be extremely grateful.
Thank you,
Jennifer

Bridge takes up next to no space at all. Leave it alone. As for the rest, only you know what you use and what you need.
Bob

Adobe Distiller won't open?

Hi
My Adobe Distiller won't open. I am working on OS X Version 10.8.2 and have a Creativ Cloud account. I installed Distiller months ago and has been working great until now??
When I try to launch, it says, "Suite product activation needed".
I launch Photoshop to activate it, but says it is unable to installl and must quit? This hasn't happened before?
Please can you help?

Hi Pdonnelly70,
Can you trying uninstalling Photoshop from Mac HD > Applications > Utilities > Adobe Installers and then launch the Adobe Application Manager from the Applications folder and reinstall Photoshop?
-Dave

Distiller 8.1.3 Crashes on Startup, and Other Pro8 Woes

I bought Adobe Acrobat Professional 8 a couple years ago, and Distiller 8.1.3 has never worked. I have a Dual 2 GHz PowerPC G5, currently running 10.4.11. Whenever I double-click Distiller, it doesn't even get as far as an opening screen before it crashes. All it tells me is:
The application Distiller quit unexpectedly.
Mac OS X and other applications are not affected.
Meanwhile, I've never been able to create a PDF using the print function. I make the settings, it goes through the motions, an icon of a laser printer or something appears down on the toolbar, and no file is created.
What I really need this for is to create a PDF of my book interiors from Quark XPress 7 for the print-on-demand printer. Formerly, they've been able to work with exported PDFs, but now they claim they absolutely need it done with Distiller.
Any suggestions?

oN
ThrillingWonder wrote:
I bought Adobe Acrobat Professional 8 a couple years ago, and Distiller 8.1.3 has never worked. I have a Dual 2 GHz PowerPC G5, currently running 10.4.11. Whenever I double-click Distiller, it doesn't even get as far as an opening screen before it crashes. All it tells me is:
The application Distiller quit unexpectedly.
Mac OS X and other applications are not affected.
Meanwhile, I've never been able to create a PDF using the print function. I make the settings, it goes through the motions, an icon of a laser printer or something appears down on the toolbar, and no file is created.
What I really need this for is to create a PDF of my book interiors from Quark XPress 7 for the print-on-demand printer. Formerly, they've been able to work with exported PDFs, but now they claim they absolutely need it done with Distiller.
Any suggestions?
Try the Following:
Go to Printer Setup Utility and remove AdobePDF from Printer list.
Choose either Acrobat or Reader from from help menu choose repair installation.
Click on AdobePDF.
Now try to create a PDF.
Open Disk Utilities and Try repair permissions.
since your using X.4 look for and download AppleJack.
Restart in SingleUser Mode (Command -S) and when B&W screen finishes loading Text info and there is a Blinking cursor.
At that point Type applejack.go through all the procedures do items 3 & four both for system and for each user. When finished type return then choose restart.
If that doesn't work you may have a problem with Print driver. It not be up to date.
Go to Printer's website and download the latest version.
Next go to Printer Setup and remove you printer from the printer list.
Next open and install the New Driver (even if exactly the same version as previous).
Now try to create a PDF either by Apple's print menu PDF button. Or by choosing AdobePDF in the print menu.
If that don't work try:
Gather up your Acrobat install Disk and download from Adobe Support > Udates , all items related to Acrobat 8.
Now open Acrobat Director (Folder) and choose uninstall.
Next from finder choose file menu > Find. When opens up type in first Acrobat and remove all items associated with Acrobat 8 to trash and empty. Make sure they are only related to acrobat.
Next Type Adobe and repeat. DO NOT REMOVE YOUR PDF'S.
Now run Disk Utility and repair permissions.
Install install Acrobat and open. Close the run each updater in turn.
Now try to create a PDF. If none of this works then you might have some type of extension, control panel, or other item installed in your system interfering. Most ly you don't and one of the bove methods will get you running.
(Please note information is given by an Experienced User of Acrobat. I am not an employee of Adobe.)

After effects cs4 "distiller error"

I recently bought and installed adobe creative master collection cs4. My computer isn't the best...but i made it meet the minumum requirement nessecary to run the programs.
Anyway,more to the point.
Every program seems to work apart from adobe after effects, i was looking forward to using that one.
When i open it, i have to minimise all other windows, or it won't load, all i hear is the good old MS "beep error sound".
about 1/10 times it will come up with an error, i don't remember exactly but something along the lines of this.
"another instance is being used in distiller. this instance will not continue".
Any Ideas, it's probably something simple i know
P.S-I installed all the updates nessecary, at 1st it was running, but i made a few clicks and it closed itself, now it refuses to run, i have uninstalled and re-installed it. it gets to installing the media core and stops.

Another app (some older Adobe software, presumably) is having a hold on your shared PDF libraries or the Adobe font system, which AE also needs to deal with vector files or legacy PostScript fonts. The quick, but unelegant solution is to terminate those programs/ services (Acrobat quick starter for instance) by killing their process in task manager, the long-term solution would be to straighten out that mess and get a handle on which program does what. My colelcted whisdom on that just published a few days ago:
http://blog.myleniumstuff.de/?p=768
Mylenium

Adobe Acrobat Distiller 9 Problems

Hi,
New to the forum - hopefully someone can help me out. I have also tried the Adobe Forums, Quark Forums etc. etc. with no result - all are blaming Apple - so here I am. (Mod's please move this thread if it isn't in the right place).
Specs first - Quark 8.12, Suitcase Fusion 13.2.1, Acrobat Distiller 9.2.0, Mac OSX 10.5.8.
When I create pdfs from Quark (Indesign etc.) - I print them through the print dialogue box (using the acrobat PPD) - save them - and it prints like if it were going to a printer (output device) but creates a pdf. This is the way I have always done it and the way I want to continue to do it.
What I am experiencing is that even though I have specified create "Low Resolution" or "Standard Resolution" pdfs it outputs/saves them as "High Resolution" Pdfs.
The other day it was the opposite I specified "High" and it save a "Low Resolution" pdf.
The high resolution pdfs seem to be extremely large also. Previously in Acrobat Distiller 7 a high resolution pdf file of one particular document I have was 50Mb in size, the same document distilled in Acrobat Distiller 9 gives my a 250Mb pdf file!!
I am also experiencing unwanted rotation of pages with the pdf creation ie a landscape page is distilled (rotate) to a portrait page.
I have tried deleting settings, creating new documents and pasting the information in, pdfing on other computers all with the same results.
What I have found is that if I just use the default acrobat settings - standard, small, high quality etc. the files pdf fine and have expected file sizes etc.
But as soon as I make a custom setting in distiller or use a 3rd party acrobat setting that's when the problem/s occur - large file sizes, rotated pages etc.
What is also weird is if I turn "auto rotate pages" to "off" in acrobat distiller it will rotate the pages (a landscape but distills it to portrait) but if I choose one of the other settings like "individually" it pdfs OK in the right orientation.
Anybody have any ideas of why Distiller (or whatever) freaks out when I change the settings?? (creates massive pdf files, rotates pages etc) I need to be able to make custom distiller settings for various newspapers, magazines etc.
So just to recapp:
Default Acrobat Distiller settings work but custom or 3rd party settings do not work in Acrobat Distiller. Nor do they "Stick/Stay" in the drop down menu when you select them like the default settings do - the menu defaults back to "default".
I have upgraded to 9.2.0 - reset the printers - Uninstalled the software and reinstalled it all with the same result.
Doesn't matter if I make a PS file etc and drop it onto distiller - still get the same outcome.
Please Help!!
Thanks

Got Distiller to work. Seems the problem was with software activation/licensing. I got different software - and a free update to Acrobat 9 Extended - from my merchant and installed it. Distiller now does not crash anymore when starting it up and appears (thus far) stable.
However, I still get an error message at start up:
Adobe PostScript software version: 3018.101
Adobe PDF Settings file read error in PDFX4 2008.joboptions:
/CheckCompliance out of range
A quick web search shows that this is also not a new problem. Some say that Distiller is not able to create PDF/X4 files and that the error is thus a bug in Distiller itself. Is that true? (I can't find a joboptions file of that name in my system ...)
Do I need to do anything about it or can I just leave it?

Acrobat 9.5.3/4 update caused distiller to crash, and now cannot print to PDF

We have a TON of computers that have Acrobat 9 Pro. They have been running fine, however today I got a ton of calls about not being able to print to PDF.
When you try distiller crashes with:
The application failed to initialize properly (0xc0000022).
This is occurring on anyone who is up to date on patches.
And old computer that was on Acrobat 9 works, updated to 9.2, worked, updated to 9.5.3 = Busted as noted above.
I cant seem to find how to uninstall that patch, and I don't want to uninstall 50 copies and re-install.....
HELP PLEASE!~!!!

Hmm. Never seen this before, and Google has no hits in connection with Distiller. But there are many google hits on this error.
All of them seem to relate to permissions on EXE or DLL files. I guess the first and simplest thing is to ensure that these users have read permission on every file in the C:\Program Files\Adobe\Acrobat 9.0\Acrobat folder.
But it need not be these files. It could be a system DLL (perhaps the patch makes Distiller start to use a system DLL for the first time). There are a number of tools (e.g. DEPENDS.EXE) which can trace DLL dependencies for an EXE.

Distiller 5.0 uninstalled

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