Distiller will not stop distilling postscript file
I use Distiller 6.0.2. Lately, when I try to distill a Quark layout into a pdf the distilling process will not stop. The progress bar shows a number that just keeps on climbing up. It seems if I quit the program and then restart it, this will solve the problem and distiller will make a pdf of the postscript. However, I will get the same problem once I try to distill another page. I tried to trashing the Distiller preferences and then restarting the program. This did not do anything.
It's not a specific file and it doesn't matter how big a file is. I am distilling a postscript file. My Mac is running on 10.3.9. I only print from Quark to get postscript files.
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Distiller will not create a .pdf file
Yesterday, I noticed—out-of-the-clear-blue-sky— that whenever I tried distilling a layout file in .eps, I kept getting 'Error' messages whenever I tried Distilling anything and Distiller wouldn't create a .pdf file!
This is what I recieved.
%%[ Error: undefined; OffendingCommand: MMXPR3 ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 0 seconds (00:00:00)
**** End of Job ****
I even tried using an .eps file that I had created a .pdf file, from Distiller, on the previous day, and that wouldn't work either. So whats going on?
I finally got fed up and just uninstalled Acrobat and Distiller, and reinstalled it, and that didn't work either. My Acrobat also won't manually update now. I keep getting a "Update Internal Error." This also kept happening after I reinstalled it.
I need to use my Distiller in order to get a Press Quality .pdf.
I'm operating on a Mac OS X 10.5.8
I'd appreciate any help I can get.
MelodieSounds like an EPS with preview? Not suitable. Use postscript for printing, not EPS.
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Problem with ghostscript ['Distiller' did not produce the output file ]
Hi,
We are trying to convert the checked in files to pdf using ghostscript.
The Steps i have followed in installing the Distiller
First I have installed gs8.64 and configure distiller
Refinery server--> Conversion settings --> Third-party Application Settings --> Distiller Engine --> options -->
Use GhostScript and provided the path to install dierctory as C:/Program Files/gs/gs8.64/
Installed Printer as per the pdf
Conversion Settings --> Primary web redention --> convert to pdf using third party applications
Server details:
CS: 10gr3
ghost script 8.64
Plz find the below logs details
Error Log...
Copying c:/ucm/server2/vault/~convert/idc/2/2.txt to c:/ucm/server2/vault/~convert/idc/2/temp.ps
Waiting for exclusive access on c:/ucm/server2/vault/~convert/idc/2/temp.ps
Obtained exclusive access on c:/ucm/server2/vault/~convert/idc/2/temp.ps
Waiting on Distiller
Check for file c:/ucm/server2/vault/~convert/idc/2/temp.pdf failed
'Distiller' did not produce the output file 'c:/ucm/server2/vault/~convert/idc/2/temp.pdf'.
Exception type is 'java.lang.Throwable'. Details
An error has occurred. The stack trace below shows more information.
!$Copying c:/ucm/server2/vault/~convert/idc/2/2.txt to c:/ucm/server2/vault/~convert/idc/2/temp.ps <br>Waiting for exclusive access on c:/ucm/server2/vault/~convert/idc/2/temp.ps <br>Obtained exclusive access on c:/ucm/server2/vault/~convert/idc/2/temp.ps <br>Waiting on Distiller <br>Check for file c:/ucm/server2/vault/~convert/idc/2/temp.pdf failed <br>'Distiller' did not produce the output file 'c:/ucm/server2/vault/~convert/idc/2/temp.pdf'. <br>!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)
at intradoc.common.Log.errorEx2(Unknown Source)
at intradoc.common.Log.errorEx(Unknown Source)
at docrefinery.agent.Logger.logError(Logger.java:138)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:140)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:165)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:109)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
at java.lang.Thread.run(Thread.java:595)
Conversion completed -- Step PostscriptToPDF forced conversion failure by conversion engine because of error: ''Distiller' did not produce the output file 'c:/ucm/server2/vault/~convert/idc/8/temp.pdf'.'. Exception type is 'java.lang.Throwable'.
Please suggest me where i am going wrong...
Thanks in advance,
Prasad V.Hi Srinath,
Thanks for your reply. It worked fine with 8.63 version.
Is there any other way to get it worked with out installing ghostscript.exe as the client doesnt want to instal any exe file on the server as it has broader impact on other instances also, can we acheive the conversion by copying the extracted zip files of ghostscript-8.63.tar.gz .....
We tried with extracted zip files by following the below settings
Refinery server--> Conversion settings --> Third-party Application Settings --> Distiller Engine --> options -->
deselected Use GhostScript and provided the Path to generic PostScript to PDF engine D:\ghostscript\ghostscript\lib\ps2pdf14.bat
Parameters to pass to generic PostScript to PDF engine.
<$postscriptFile$> <$pdfFile$>
Path to generic PDF optimization engine.
D:\ghostscript\ghostscript\lib\pdfopt.bat
Parameters to pass to generic PDF optimization engine.
<$pdfFile$> <$optimizedPdfFile$>
Installed Printer as per the pdf
Conversion Settings --> Primary web redention --> convert to pdf using third party applications
We are getting the below error:
Waiting for exclusive access on c:/temp/idcoutput.ps
Obtained exclusive access on c:/temp/idcoutput.ps
Waiting on Distiller
Error Distilling
Exception type is 'java.lang.Throwable'. [ Details ]
An error has occurred. The stack trace below shows more information.
!$Waiting for exclusive access on c:/temp/idcoutput.ps <br>Obtained exclusive access on c:/temp/idcoutput.ps <br>Waiting on Distiller <br>Error Distilling <br>!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)
at intradoc.common.Log.errorEx2(Unknown Source)
at intradoc.common.Log.errorEx(Unknown Source)
at docrefinery.agent.Logger.logError(Logger.java:138)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:140)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
at java.lang.Thread.run(Thread.java:595)
Conversion completed -- Step PostscriptToPDF forced conversion failure by conversion engine because of error: 'Error Distilling'. Exception type is 'java.lang.Throwable'.
Plz let us know if it is possible to convert the docs to pdf with out installing the ghostscript.exe file on server.
Thanks in advance,
Prasad V. -
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Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
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Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
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Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
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Apple Inc. thunderbolt_bus
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org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)
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[System] com.logmein.logmeinblanker.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.logmein.raupdate.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.sharpcast.xfsmond.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
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[System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
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[not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunesHelper
GrowlHelperApp
Alarm Clock
Canon IJ Network Scanner Selector2
Microsoft Database Daemon
SugarSync Manager
Neat
LogMeIn
Dropbox
Spotify
Spotify
AdobeResourceSynchronizer
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
OVSHelper: Version: 1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
WidevineMediaTransformer: Version: (null) 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
Open in Internet Explorer: Version: 1.0
ClickToPlugin: Version: 2.5.3
DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
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convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1324
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.4 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.4 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Downloads
Install Spotify 7: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 3: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 4: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 5: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 6: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
97% Microsoft Outlook
16% Google Chrome
5% WindowServer
3% Finder
2% EtreCheck
Top Processes by Memory:
180 MB Finder
164 MB soffice
156 MB mds_stores
147 MB Google Chrome
131 MB Numbers
Virtual Memory Information:
928 MB Free RAM
2.59 GB Active RAM
1.22 GB Inactive RAM
1.57 GB Wired RAM
31.52 GB Page-ins
1.33 GB Page-outsFollow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
Had hard drive failure on MacBook 1.83 GHz Intel Core Duo, so had to rebuild the OS on new drive. Was on Lion 10.7.5 prior to failure, but had to reinstall Snow Leopard 10.6.3 since that was most recent OS on media I had. After finally getting ethernet connection to router working, was able to get to internet and download / upgrade to 10.6.8. I assume I can probably buy the upgrade to Mountain Lion 10.8 from there.
Problem is this, Airport will not stop self-assigning IP address for my wireless connection, and unless I can get wireless back on this laptop, doesn't make a lot of sense to continue the rebuild and reinstall of all the software that was on it prior to HD failure. Only way to my home network and router is ethernet now. Everything else on my network (Apple MacBook Pro laptops, iPhones, desktops, and non-Apple printers and laptops) is hooking up to router wirelessly fine.
Any ideas how to resolve successfully so that the airport will stop self-assigning and allow the router to assign the IP address?When see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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