Distorted images when printing

I've been trying to get illustrator (13.0.2) to accurately print a black and white pattern. I've printed to a Lexmark color laser printer, an HP deskjet (both by tiling) and even taken the files to a local KinkoFedex store and had them printed out on an oversized plotter. I always get the same result: nothing prints at 100%. I've also tried saving them as pdf files. No difference.
For example: One pattern is exactly 10 inches wide and 26 inches deep. The printouts are 10 inches wide, but only 27 7/8 or 27 3/4 deep. I've searched the knowledgebase and user forums, but can't find anything on this subject. Can anyone enlighten me? I really need to fix this.
BTW: I use a Mac G5 running tiger.

Check your settings. Sync your iPod, and click the 'Photos' tab. Change them to whatever you want. It may/may not make a difference.

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