Distorted Sound with 6735S

Hi,
I have a 6735S and recently the sound has gone distorted and crackly when listening to music, watchin dvdx... even the start up tune! I ve tried headphones and speakers, still the same problem persists. I ve gone through the FAQ on the HP site, and downloaded what it recommends but this hasnt helped.
I m not overly good with the technical jargon, so if anyone can help please reply!
Cheers, Tom

Open the Script Editor in the /Applications/AppleScript/ folder and enter the following:
tell application "Finder"
quit
end tell
delay 1
tell application "Finder"
run
end tell
Don't press the Run button until instructed. Next, open the /Library/Preferences/ item of your home folder, and move the item com.apple.finder.plist to the desktop. Once this file has been moved, run the script, and then use the audio preview option again. If the sound is still distorted, move half of the plist files to the desktop, run the script again, and repeat the procedure until the item causing the problem is found. If nothing in the /Library/Preferences/ folder is causing the issue, continue with the other items in the home folder except for the desktop itself. If you determine that an item isn't causing the problem, you can put it back where it originally was.
(11897)

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