Distributed form Acrobat Pro X not functioning correctly

Created a survery form in live cycle, distributed and posted on web for users to fill out and submit.
About 30% of responded forms are not triggering the response file to collect the answers????
About 3 % are not able to send the file (I am suspecting they are mac users and do not use adobe reader to open file with)
About 0.1% have adobe reader, on a pc, have downloaded latest version, and can not even fill out the form.
Why am I not getting the returned survey to trigger the opening of the response file to collect the answers??? (when I resend from myself to myself, it will trigger the response folder). Weird...
On a side note has anyone noticed how eratic the forums have behaved lately? When I am loged in, I get loged out... new message thread created, disappears from site? Can't login, get a message that the forums are under maintenance?
Opinions? Answers on the response file not collecting are appreciated.
This is the 4 time I have tried to post and keep getting putted out!

Regarding the Tracker question, in Acrobat X you can open any PDF file and click Comment pane (shown in Acrobat on right hand side) and go to Review accordion. You will find a 'Track Reviews' option. In Acrobat 10.1, an option has been added to launch Tracker from View menu without the need to open any PDF. You can update to Acrobat10.1 from Adobe web site.
For your form disribution problem, you need to allow full access to AdobeResourceSynchronizer to be able to fetch responses automatically. Can you please try this:
1. Kill AdobeResourceSynchronizer from activity monitor and close Acrobat as well
2. From Keychain access, delete 'services.acrobat.com'
3. Launch Acrobat->Tracker and select your distributed form
4. Click on View Responses on RHS pane in tracker
5. If prompted for acrobat.com credentials, enter them and sign in
6. If prompted for allowing AdobeResourceSynchronizer to store information in keychain, choose 'Always Allow'
Does it work now? Are you able to see all responses?

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Hanbueckers Werbung GmbH
Brandsackerstr. 5
40764 Langenfeld
P.O. Box 40 02 01
40242 Düsseldorf
Tel. +49 02173 1 09 44 - 0
Fax +49 02173 1 09 44 - 10
[email protected] <mailto:[email protected]>
www.hanbueckers.de
Visit our site
Steady attractive offers!!!
HR Düsseldorf B 26 480
owner Manager: Lutz Hanbueckers
Von: Rob Day [email protected]
Gesendet: Samstag, 2. März 2013 04:26
An: Hanbueckers Werbung
Betreff: acrobat/Indesign does not export correct into the selected output intention (eci_iso_coated_v2_300)
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