Distroted sound with laptop expresscard soundcard

So I'm on a dell XPS 530m (about 2 years old) and I finally gave up on the internal sound (the buzz drove me crazy) and now I'm using a creative extreme audio notebook soundcard though my laptop's expresscard slot. Normally it runs just fine, sounds a lot better too, but sometimes it starts producing with distorted sound. ?
The sound problem normally happens when I'm playing a flash game in firefox, but I've had it happen with itunes before as well. It plays the right sounds (so it plays music of sound effects from the game) but it's badly distorted, it sounds like a really crappy recording and has a nasty metallic ring to it. Weird thing is that it goes away after a while and appears to only effect one program at a time. I've had times where the flash game sounds terrible but with itunes playing at the same time it sounds fine, and if I paly the game long enough the sound goes back to being normal. ?
The soundcard drivers are all updated, I have disabled the onboard sound card of my laptop though the device manager and disabled all other inputs and outputs on the soundcard that I'm not using (so I only have the single headphone jack enabled). Any ideas what the problem could be? From my research it could be a ground loop, but I'm not sure that fits, any ideas? Thanks!

Hi,
I'm a newbie on Arch. I have almost in the same situation of hecateluna (mine is a X61 tablet). The same commands give the same outputs. No error messages but no sound. Using the mute, vol-up, vol-down, didn't work and I have searched the web for a solution. The most specific post about sound (for Ubuntu) is this:
http://www.thinkwiki.org/wiki/Installin … blet#Sound
But I have all the packages already installed and modules loaded. I really didn't know what can be wrong. Any help or pointer to a solution is really appreciated.
Cheers,
Offray

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  • [SOLVED] No sound with vmware

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    Playing raw data 'stdin' : Unsigned 8 bit, Rate 8000 Hz, Mono
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    $ aplay -L
    null
    Discard all samples (playback) or generate zero samples (capture)
    default:CARD=AudioPCI
    Ensoniq AudioPCI, ES1371 DAC2/ADC
    Default Audio Device
    sysdefault:CARD=AudioPCI
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    Last edited by specular (2014-08-27 19:52:45)

    Don't think I was clear enough, but arch is installed as a vmware guest. Below is the requested output from the alsa-info script:
    upload=true&script=true&cardinfo=
    !!ALSA Information Script v 0.4.63
    !!Script ran on: Wed Aug 27 18:29:05 UTC 2014
    !!Linux Distribution
    NAME="Arch Linux" ID=arch PRETTY_NAME="Arch Linux" HOME_URL="https://www.archlinux.org/" SUPPORT_URL="https://bbs.archlinux.org/" BUG_REPORT_URL="https://bugs.archlinux.org/"
    !!DMI Information
    Manufacturer: VMware, Inc.
    Product Name: VMware7,1
    Product Version: None
    Firmware Version: VMW71.00V.0.B64.1310020058
    !!Kernel Information
    Kernel release: 3.14.2-1-ARCH
    Operating System: GNU/Linux
    Architecture: x86_64
    Processor: unknown
    SMP Enabled: Yes
    !!ALSA Version
    Driver version: k3.14.2-1-ARCH
    Library version: 1.0.27.2
    Utilities version: 1.0.28
    !!Loaded ALSA modules
    snd_ens1371
    !!Sound Servers on this system
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    !!Soundcards recognised by ALSA
    0 [AudioPCI ]: ENS1371 - Ensoniq AudioPCI
    Ensoniq AudioPCI ENS1371 at 0x1000, irq 19
    !!PCI Soundcards installed in the system
    02:01.0 Multimedia audio controller: Ensoniq ES1371 [AudioPCI-97] (rev 02)
    !!Advanced information - PCI Vendor/Device/Subsystem ID's
    02:01.0 0401: 1274:1371 (rev 02)
    Subsystem: 1274:1371
    !!Loaded sound module options
    !!Module: snd_ens1371
    enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
    id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
    index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
    joystick_port : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
    lineio : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
    spdif : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
    !!AC97 Codec information
    --startcollapse--
    0-0/0: Cirrus Logic CS4297A rev 3
    PCI Subsys Vendor: 0x1274
    PCI Subsys Device: 0x1371
    Flags: 4
    Capabilities :
    DAC resolution : 16-bit
    ADC resolution : 16-bit
    3D enhancement : No 3D Stereo Enhancement
    Current setup
    Mic gain : +0dB [+0dB]
    POP path : pre 3D
    Sim. stereo : off
    3D enhancement : off
    Loudness : off
    Mono output : MIX
    Mic select : Mic1
    ADC/DAC loopback : off
    0:00 = 0000
    0:02 = 0e8e
    0:04 = 0000
    0:06 = 0000
    0:08 = 0000
    0:0a = 0000
    0:0c = bfbf
    0:0e = bfbf
    0:10 = bfbf
    0:12 = bfbf
    0:14 = bfbf
    0:16 = bfbf
    0:18 = 28a8
    0:1a = 0000
    0:1c = 0808
    0:1e = 0000
    0:20 = 0000
    0:22 = 0000
    0:24 = 0000
    0:26 = 000f
    0:28 = 0000
    0:2a = 0000
    0:2c = 0000
    0:2e = 0000
    0:30 = 0000
    0:32 = 0000
    0:34 = 0000
    0:36 = 0000
    0:38 = 0000
    0:3a = 0000
    0:3c = 0000
    0:3e = 0000
    0:40 = 0000
    0:42 = 0000
    0:44 = 0000
    0:46 = 0000
    0:48 = 0000
    0:4a = 0000
    0:4c = 0000
    0:4e = 0000
    0:50 = 0000
    0:52 = 0000
    0:54 = 0000
    0:56 = 0000
    0:58 = 0000
    0:5a = 0000
    0:5c = 0000
    0:5e = 0000
    0:60 = 0000
    0:62 = 0000
    0:64 = 0000
    0:66 = 0000
    0:68 = 0000
    0:6a = 0000
    0:6c = 0000
    0:6e = 0000
    0:70 = 0000
    0:72 = 0000
    0:74 = 0000
    0:76 = 0000
    0:78 = 0000
    0:7a = 0000
    0:7c = 4352
    0:7e = 5913
    --endcollapse--
    !!ALSA Device nodes
    crw-rw----+ 1 root audio 116, 6 Aug 28 01:35 /dev/snd/controlC0
    crw-rw----+ 1 root audio 116, 2 Aug 28 01:35 /dev/snd/midiC0D0
    crw-rw----+ 1 root audio 116, 5 Aug 28 01:35 /dev/snd/pcmC0D0c
    crw-rw----+ 1 root audio 116, 4 Aug 28 03:28 /dev/snd/pcmC0D0p
    crw-rw----+ 1 root audio 116, 3 Aug 28 01:35 /dev/snd/pcmC0D1p
    crw-rw----+ 1 root audio 116, 1 Aug 28 01:35 /dev/snd/seq
    crw-rw----+ 1 root audio 116, 33 Aug 28 01:35 /dev/snd/timer
    /dev/snd/by-path:
    total 0
    drwxr-xr-x 2 root root 60 Aug 28 01:35 .
    drwxr-xr-x 3 root root 200 Aug 28 01:35 ..
    lrwxrwxrwx 1 root root 12 Aug 28 01:35 pci-0000:02:01.0 -> ../controlC0
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    APLAY
    **** List of PLAYBACK Hardware Devices ****
    card 0: AudioPCI [Ensoniq AudioPCI], device 0: ES1371/1 [ES1371 DAC2/ADC]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 0: AudioPCI [Ensoniq AudioPCI], device 1: ES1371/2 [ES1371 DAC1]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    ARECORD
    **** List of CAPTURE Hardware Devices ****
    card 0: AudioPCI [Ensoniq AudioPCI], device 0: ES1371/1 [ES1371 DAC2/ADC]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    !!Amixer output
    !!-------Mixer controls for card 0 [AudioPCI]
    Card hw:0 'AudioPCI'/'Ensoniq AudioPCI ENS1371 at 0x1000, irq 19'
    Mixer name : 'Cirrus Logic CS4297A rev 3'
    Components : 'AC97a:43525913'
    Controls : 26
    Simple ctrls : 13
    Simple mixer control 'Master',0
    Capabilities: pvolume pswitch pswitch-joined
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 63
    Mono:
    Front Left: Playback 49 [78%] [-21.00dB] [on]
    Front Right: Playback 49 [78%] [-21.00dB] [on]
    Simple mixer control 'PCM',0
    Capabilities: pvolume pswitch pswitch-joined
    Playback channels: Front Left - Front Right
    Limits: Playback 0 - 63
    Mono:
    Front Left: Playback 23 [37%] [0.00dB] [on]
    Front Right: Playback 23 [37%] [0.00dB] [on]
    Simple mixer control 'Line',0
    Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
    Capture exclusive group: 0
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 63
    Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Simple mixer control 'CD',0
    Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
    Capture exclusive group: 0
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 63
    Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Simple mixer control 'Mic',0
    Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
    Capture exclusive group: 0
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 63
    Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [on]
    Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [on]
    Simple mixer control 'Mic Boost (+20dB)',0
    Capabilities: pswitch pswitch-joined
    Playback channels: Mono
    Mono: Playback [off]
    Simple mixer control 'Video',0
    Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
    Capture exclusive group: 0
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 63
    Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Simple mixer control 'Phone',0
    Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
    Capture exclusive group: 0
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 63
    Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Simple mixer control 'IEC958',0
    Capabilities: pswitch pswitch-joined
    Playback channels: Mono
    Mono: Playback [off]
    Simple mixer control 'Aux',0
    Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
    Capture exclusive group: 0
    Playback channels: Front Left - Front Right
    Capture channels: Front Left - Front Right
    Limits: Playback 0 - 63
    Front Left: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Front Right: Playback 0 [0%] [-34.50dB] [off] Capture [off]
    Simple mixer control 'Capture',0
    Capabilities: cvolume cswitch cswitch-joined
    Capture channels: Front Left - Front Right
    Limits: Capture 0 - 15
    Front Left: Capture 8 [53%] [12.00dB] [on]
    Front Right: Capture 8 [53%] [12.00dB] [on]
    Simple mixer control 'Mix',0
    Capabilities: cswitch cswitch-exclusive
    Capture exclusive group: 0
    Capture channels: Front Left - Front Right
    Front Left: Capture [off]
    Front Right: Capture [off]
    Simple mixer control 'Mix Mono',0
    Capabilities: cswitch cswitch-exclusive
    Capture exclusive group: 0
    Capture channels: Front Left - Front Right
    Front Left: Capture [off]
    Front Right: Capture [off]
    !!Alsactl output
    --startcollapse--
    state.AudioPCI {
    control.1 {
    iface MIXER
    name 'Master Playback Switch'
    value true
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.2 {
    iface MIXER
    name 'Master Playback Volume'
    value.0 49
    value.1 49
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 63'
    dbmin -9450
    dbmax 0
    dbvalue.0 -2100
    dbvalue.1 -2100
    control.3 {
    iface MIXER
    name 'Phone Playback Switch'
    value false
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.4 {
    iface MIXER
    name 'Phone Playback Volume'
    value.0 0
    value.1 0
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 63'
    dbmin -3450
    dbmax 6000
    dbvalue.0 -3450
    dbvalue.1 -3450
    control.5 {
    iface MIXER
    name 'Mic Playback Switch'
    value false
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.6 {
    iface MIXER
    name 'Mic Playback Volume'
    value.0 0
    value.1 0
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 63'
    dbmin -3450
    dbmax 6000
    dbvalue.0 -3450
    dbvalue.1 -3450
    control.7 {
    iface MIXER
    name 'Mic Boost (+20dB)'
    value false
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.8 {
    iface MIXER
    name 'Line Playback Switch'
    value false
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.9 {
    iface MIXER
    name 'Line Playback Volume'
    value.0 0
    value.1 0
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 63'
    dbmin -3450
    dbmax 6000
    dbvalue.0 -3450
    dbvalue.1 -3450
    control.10 {
    iface MIXER
    name 'CD Playback Switch'
    value false
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.11 {
    iface MIXER
    name 'CD Playback Volume'
    value.0 0
    value.1 0
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 63'
    dbmin -3450
    dbmax 6000
    dbvalue.0 -3450
    dbvalue.1 -3450
    control.12 {
    iface MIXER
    name 'Video Playback Switch'
    value false
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.13 {
    iface MIXER
    name 'Video Playback Volume'
    value.0 0
    value.1 0
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 63'
    dbmin -3450
    dbmax 6000
    dbvalue.0 -3450
    dbvalue.1 -3450
    control.14 {
    iface MIXER
    name 'Aux Playback Switch'
    value false
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.15 {
    iface MIXER
    name 'Aux Playback Volume'
    value.0 0
    value.1 0
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 63'
    dbmin -3450
    dbmax 6000
    dbvalue.0 -3450
    dbvalue.1 -3450
    control.16 {
    iface MIXER
    name 'PCM Playback Switch'
    value true
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.17 {
    iface MIXER
    name 'PCM Playback Volume'
    value.0 23
    value.1 23
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 63'
    dbmin -3450
    dbmax 6000
    dbvalue.0 0
    dbvalue.1 0
    control.18 {
    iface MIXER
    name 'Capture Source'
    value.0 Mic
    value.1 Mic
    comment {
    access 'read write'
    type ENUMERATED
    count 2
    item.0 Mic
    item.1 CD
    item.2 Video
    item.3 Aux
    item.4 Line
    item.5 Mix
    item.6 'Mix Mono'
    item.7 Phone
    control.19 {
    iface MIXER
    name 'Capture Switch'
    value true
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.20 {
    iface MIXER
    name 'Capture Volume'
    value.0 8
    value.1 8
    comment {
    access 'read write'
    type INTEGER
    count 2
    range '0 - 15'
    dbmin 0
    dbmax 2250
    dbvalue.0 1200
    dbvalue.1 1200
    control.21 {
    iface MIXER
    name 'IEC958 Playback Con Mask'
    value '0fff000f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
    comment {
    access read
    type IEC958
    count 1
    control.22 {
    iface MIXER
    name 'IEC958 Playback Pro Mask'
    value cf00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    comment {
    access read
    type IEC958
    count 1
    control.23 {
    iface MIXER
    name 'IEC958 Playback Default'
    value '0082000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
    comment {
    access 'read write'
    type IEC958
    count 1
    control.24 {
    iface MIXER
    name 'IEC958 Playback Switch'
    value false
    comment {
    access 'read write'
    type BOOLEAN
    count 1
    control.25 {
    iface PCM
    name 'Playback Channel Map'
    value.0 0
    value.1 0
    comment {
    access read
    type INTEGER
    count 2
    range '0 - 36'
    control.26 {
    iface PCM
    device 1
    name 'Playback Channel Map'
    value.0 0
    value.1 0
    comment {
    access read
    type INTEGER
    count 2
    range '0 - 36'
    --endcollapse--
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    Module
    fuse
    vmw_vsock_vmci_transport
    vsock
    nls_iso8859_1
    nls_cp437
    vfat
    fat
    coretemp
    hwmon
    joydev
    snd_ens1371
    mousedev
    snd_ac97_codec
    hid_generic
    ac97_bus
    gameport
    snd_rawmidi
    snd_seq_device
    snd_pcm
    snd_timer
    snd
    crct10dif_pclmul
    crc32_pclmul
    crc32c_intel
    ghash_clmulni_intel
    soundcore
    usbhid
    aesni_intel
    aes_x86_64
    lrw
    gf128mul
    glue_helper
    hid
    psmouse
    vmwgfx
    ppdev
    ablk_helper
    cryptd
    evdev
    vmxnet3
    mac_hid
    pcspkr
    vmw_balloon
    i2c_piix4
    serio_raw
    ttm
    microcode
    drm
    processor
    i2c_core
    intel_agp
    intel_gtt
    vmw_vmci
    parport_pc
    parport
    battery
    shpchp
    ac
    button
    ext4
    crc16
    mbcache
    jbd2
    dm_mod
    sd_mod
    crc_t10dif
    crct10dif_common
    sr_mod
    cdrom
    ata_generic
    pata_acpi
    atkbd
    libps2
    ata_piix
    libata
    mptsas
    scsi_transport_sas
    mptscsih
    uhci_hcd
    ehci_pci
    scsi_mod
    ehci_hcd
    usbcore
    mptbase
    usb_common
    floppy
    i8042
    serio
    !!ALSA/HDA dmesg
    [ 5.342713] mousedev: PS/2 mouse device common for all mice
    [ 5.345140] snd_ens1371 0000:02:01.0: enabling device (0000 -> 0001)
    [ 5.391722] intel_rapl: domain package energy ctr 0:0 not working, skip
    Last edited by specular (2014-08-27 18:45:55)

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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