Dl'ing a movie, iTunes crashed, now movie isn't available.

Hi, while downloading a movie, iTunes crashed. I checked for available downloads, and the movie isn't there. Please advise.
Thanks,
Karen

It should show up fairly quickly. If it does not show up soon, you can e-mail itunes support:
http://www.apple.com/support/itunes
Pick an appropriate topic. You will get an "E-mail us": button on the right.

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