DL speed not matching profile (I think)

I have been with BT for about 3/4yrs now and only ever had one issue during that time which was sorted very swiftly. Now my download speed has always been a constant 1.9mb and I have been happy with that up until I started my new job last week. Long story short I will be DL files that exceed 1gb regularly and having to wait around 30mins or more for a file is proving a little bit taxing on my work. I looked into this IP profile and DL test and by the judging by those results I think I should be getting more speed.
HH3 Firmware version 4.7.5.1.83.8.94.1.11 (Type A) last update 18/12/12
Router not plugged into master socket (its int he middle of my hallway so impratical)
Nothing else on the line except for one Landline phone
Old issue was with DL speed being extremely slow but this was resolved when I removed the sky connection from the phone socket.
BT standard filter used for router/phone
Wired Connection
Download speedachieved during the test was - 10.03 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 10.24 Mbps
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I agree with Reed and with your attenuation I would hope for about 15mb connection spped but I can't see from your stats how you will achieve that apart from trying the test socket which may wel increase your speed and reduce your errors
do you find that pages load slower at night as the noise margin drops and your crc/hec errors and error seconds begin to increase?
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BT Infinity 80/20 true download speed not matching...

I upgraded to the BT Infinity 2 (80/20) service in April having previously been on the Infinity 1 (40/2) service. However since then no matter what time of day (or night) I try I cannot truly download anything at close to the speed I was quoted.
The speed I was quoted for my line was 76/20 and from running the BT speed test I believe my IP profile is set to 77.43 down and 20 up. The download speed quoted from the BT speed test site appears to reflect this:
BT speedtester: 72.28Mbps/9.51Mbps (ip profile 77.43 down and 20 up) although upload seems low.
I also get a similar result from speedtest.bbmax:
BBMax: 74938kbps / 12139kbps
However whenever I attempt to actually download anything at all (windows files, bbc iplayer download, thinkbroadband files, and many other download files) I get no where near this and tend to average around 35Mbps-45Mbps. The speed/download also seems to fluctuate and pause quite a lot. The highest speed I have ever got that lasted for more than a few seconds was around 54Mbps but this was a one off.
Here are the results of some other tests I ran:
Speedtest.net (Dublin): 58.88Mbps / 10.18Mbps (I live in Belfast and this seems best one)
Visualware Single Threaded: 48.1Mbps / 17.0Mbps (this seems to closely reflect what I see on downloads)
I am testing with Ethernet cable direct to BT HomeHub 3 (so no wifi or powerlines) and I have tried 3 different PC's/Laptop's just to rule out any issue with my own PC, setup, etc. I've also tried switching off firewalls, antivirus, etc.
I am hoping someone can please help with suggestions of what this could be. At the moment I can only think of congestion (that's 24/7!!), or there is some issue with my profile (maybe its set too high?), or there is throttling at play here (I have read from other posts that there have been problems in Northern Ireland so maybe this is BT trying to stabilise things?).
Any help appreciated.
Thanks
Rob
Solved!
Go to Solution.

smartie wrote:
RobW1977 wrote:
Cheers for the advice. I'll try out a few of the download managers you mentioned to see what I get.
Makes sense I suppose although the visualware results I am getting are still throwing me (when I know others are getting much better) and that's perhaps playing into my thoughts something strange was going on. The fluctuations and pauses/delays are still slightly annoying too but maybe that's another story...
Trust me, it will solve your speed issues! Oh and below is a screenshot I just took of a download I did from bbc iplayer, top gear episode which was nearly 600mb & downloaded in less than 1 minute, maxed out my connection at just over 9mb/s, the transfer rate in the image is a tad bogus as I max out at 9.4mb/s, not 9.7 it shows but you get the idea
Finally got chance to try the IDM download manager tool as well as a couple of others and I got the high speeds (very similar to what you had) so I guess I can see my higher speeds being used after all :-)
I'm still a little bit wary that my connection isn't the best as does still seem to fluctuate and pause a lot and my ping is usually high 30's or 40's whereas I have seen other people report getting ping in the 20's.
However happy to mark this as resolved. Cheers for everyones help.

Anyone else see that MyVerizon Data Totals Do Not Match Detail?

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Mod Ports Module-Type                         Model              Status
2    32     1/10 Gbps Ethernet Module           N7K-F132XP-15      ok
sw1-gd78(config-if)# sh module
Mod Ports Module-Type                         Model              Status
2    48     1/2/4/8 Gbps FC Module              DS-X9248-96K9      ok
4    8      10 Gbps FCoE Module                 DS-X9708-K9        ok
7    0      Supervisor/Fabric-2a                DS-X9530-SF2AK9    active *
8    0      Supervisor/Fabric-2a                DS-X9530-SF2AK9    ha-standby
10   22     4x1GE IPS, 18x1/2/4Gbps FC Module   DS-X9304-18K9      ok
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2    5.2(2)          1.1     20:41:00:0d:ec:fb:8a:00 to 20:70:00:0d:ec:fb:8a:00
4    5.2(2)          0.107   --
7    5.2(2)          1.8     --
8    5.2(2)          1.8     --
10   5.2(2)          1.3     22:41:00:0d:ec:fb:8a:00 to 22:52:00:0d:ec:fb:8a:00
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!Command: show running-config interface Ethernet4/6
!Time: Mon Feb 20 22:56:12 2012
version 5.2(2)
interface Ethernet4/6
no shutdown
sw1-gd78(config-if)# no shut
sw1-gd78(config-if)# speed 1000
ERROR: Ethernet4/6: Configuration does not match the port capability.
sw1-gd72# sh int ethernet4/6 capabilities
Ethernet4/6
Model:                 DS-X9708-K9
Type (SFP capable):    10Gbase-SR
Speed:                 1000,10000
Duplex:                full
Trunk encap. type:     802.1Q
Channel:               yes
Broadcast suppression: percentage(0-100)
Flowcontrol:           rx-(off/on/desired),tx-(off/on/desired)
Rate mode:             dedicated
QOS scheduling:        rx-(2q4t),tx-(1p3q4t)
CoS rewrite:           yes
ToS rewrite:           yes
SPAN:                  yes
UDLD:                  yes
Link Debounce:         yes
Link Debounce Time:    yes
MDIX:                  no
Port Group Members:    none
TDR capable:           no
FabricPath capable:    yes
Port mode:             Switched
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Ethernet4/6
    transceiver is present
    type is 10Gbase-SR
    name is CISCO-FINISAR
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    revision is C
    serial number is FNS12090EMJ
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Temperature   36.21 C        75.00 C     -5.00 C     70.00 C        0.00 C
Voltage        3.29 V         3.63 V      2.97 V      3.46 V        3.13 V
Current        8.11 mA       11.80 mA     4.00 mA    10.80 mA       5.00 mA
Tx Power       -2.65 dBm       1.49 dBm -11.30 dBm   -1.50 dBm     -7.30 dBm
Rx Power       -2.21 dBm       1.99 dBm -13.97 dBm   -1.00 dBm     -9.91 dBm
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Also, I noticed that you posted first with interface 2/6 and the output you gave me was for 4/6. Are you sure you're in the right interface?

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