DM keeps hanging and freezing

Dears,
I just bought new BB Bold 9790 3 weeks ago.
at the beginging when i installed Desktop Software it wa working good for 3 days adn after that.
everytime i start the DM it freeze and hangs forever.
I uninstalled it and installed like like 12 times but still same issue.
ALso did clean uninstall and also same issue.
nothing chagned in my laptop config all still the same, wonder why it is not working properly

try update your JAVA or NET.framework

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    (com.apple.WebKit.Networking.70CE34EB-F439-4DAA-9F7A-B0614F74945A[9750]) Exited with code: 1
    7/21/14 20:24:26.689
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