DMP 4400G wireless

I have a question about the 4400G. The DMP has an antenna, is this for future use or does the 4400G have built in wireless? I can't find any docs on it.
Bill

Bill,
In the next upcoming release (5.2), The DMP 4400G will support wireless access. The current hardware functionality is in place today but the DMP Firmware will not support wireless until the next release. Contact you Cisco Account Team or Rep for more specifics... The Upcoming Release is tentatively scheduled for release by Years end or sometime after the first of the year... Stay Tuned for Official notification on www.cisco.com in the next month or so...

Similar Messages

DMP 4400G Wireless Configuration

Hello,
I have been trying to associate a 4400G DMP to our wireless network and I am having a hard time in doing so. I've tried associating with security and without with no luck. I'm looking into our wireless controller logs and I don't see any requests coming from the DMP yet the DMP can see the available SSID's. I learned that you need to configure a WIFI advanced task and push it to the DMP in order to keep the settings....it will stick if you manually configure on the DMP. I've also tried to manually configure an IP address on the DMP and it does not stick...I reboot and it reverts back to DHCP. I guess you also need to manage this via the DMM but I can't find the task.
I'm on Code 5.2
Has anyone got this to work?
Guillermo..

Hello Guillermo,
I've got the same problem, I can see DMP associated with the AP or wireless LAN controller but I can't see the DMP IP address that I asigned it, I see 0.0.0.0 in the AP or wireless LAN controller. If you resolved this issue I would be very grateful that you can help me.
Thanks in advance
Lenin

DMP 4400G after upgarde "5.2_EFT_DMP4400G.fwimg" trouble

Hi
i have upgraded one dmp 4400G to 5.2 using "5.2_EFT_DMP4400G.fwimg" firmware,
every thing goes ok
upgrading, burnig, verifing, ok
but after the front light turns into green, no response from the dmp using the remote controle, can't show ip adress then can't acess the dmp for seting static IP, and more noting shows up using the remote control then what to do in this cas,
thank's

My apologies for the basic questions but i need to ask:
* what type of display do you have attached to DMP?
* how is it connected to the DMP, HDMI?
* Is there a signal to the Display? You should see something
when you power off and power the DMP. For example, when
you power off\on the DMP the display should have no signal and
go into standby (amber light or something) and then once the DMP
turns on and restarts, the display should awake and (green light status
on the display should come on and stay on) then the splash screen
occurs.
* Try holding the reset button again for at least 30 seconds and see
if that makes a difference.
Since you were at 5.1, wireless shouldn't make a difference since
it is new to 5.2
Also, check you DHCP server to see if it getting an IP address. Since the
light goes green that indicates the DMP has an IP address.
T.

How to play video on single DMP 4400G

We have bought Cisco DMP 4400G, and want to play on it video files witch are stored on PC.
DMP is installed, and we have IP and access to them.
We don’t have any Management system.
Does it possible to play video file on DMP located on some PC or server on LAN or not.
If not, how to store video file on internal storage and play it?
Can anybody help?
Thanks

Hi.
Please see the DMPDM user guide. Its book-length PDF is available here:
http://www.cisco.com/en/US/docs/video/digital_media_systems/dmp/user/guide/5_x/5_2_x/dmpdmuse.pdf
In particular, please check its final chapter, "Video and Audio."
If you need other DMP documentation in addition to that, please see these guides.
The DMP getting started guide is here:
http://www.cisco.com/en/US/docs/video/digital_media_systems/dmp/getting/started/guide/5_2_x/5_2_2/GSG_all_DMPs.pdf
Regulatory compliance and safety information is here:
http://www.cisco.com/en/US/docs/video/digital_media_systems/4400g/regulatory/compliance/rcsi2_4400g.pdf
Content creation best practices (for users without DMM) are here:
http://developer.cisco.com/web/dms/docs
Good luck.
If I've helped you, please rate my response and mark your question as answered.
Regards,
Gary

DMP-4400G How can I change the local time

Hi,
Recently I installed DMS 5.0.2 and DMP-4400G for Digital Signage. Now I am running a Flash application that is embedded into a HTML page, but sometimes the DMP does not show the content of the flash, the LCD shows a temporary error; this error never occurs when I use a standard PC with any Internet browser to display the same content. The webmaster says that DMP does not have an updated time and date. Do you know how to change the local time and date of the DMP-4400G.
Thanks for your help.

Jhon,
There are couple of things...
1. The DMP 4400G has a internal clock but at this time there is no way to change the date & time on the DMP 4400G.
What does the date & time have to do with the Flash Content anyway?
2. What version & type of Flash is being used for this embedded Flash content? Is the correct version selected & configured on the DMP?
Cheers!
T.

H.264 part 10 with DMP 4400G Problems

We are using Final Cut Pro to export all our video content for our digital signage on our campus. We have tried numerous times to export an H.264 video with various settings and can't get any of them to work. Does anyone know what we could be doing wrong? It is clearly stated that the 4400G supports MPEG 4 part 10 which is clearly H.264 video. Any help anyone could give us would be greatly appreciated. Thanks in advance.
DMM 5.2.2
DMP 4400G running 5.2.2

Ok, I'm pretty sure I'm not using a mpeg-ts wrapper. How do you do that from FCpro? Here is what MediaInfo spit out regarding my test video file that will not work:
General
Complete name                    : /Sequence 4.mp4
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 15.5 MiB
Duration                         : 20s 982ms
Overall bit rate                 : 6 208 Kbps
Encoded date                     : UTC 2011-03-21 22:31:19
Tagged date                      : UTC 2011-03-21 22:31:19
Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : [email protected]
Format settings, CABAC           : No
Format settings, ReFrames        : 2 frames
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 20s 982ms
Bit rate mode                    : Variable
Bit rate                         : 3 040 Kbps
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Constant
Frame rate                       : 30.120 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.110
Stream size                      : 7.61 MiB (49%)
Language                         : English
Encoded date                     : UTC 2011-03-21 22:31:18
Tagged date                      : UTC 2011-03-21 22:31:19
Color primaries                  : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics         : BT.709-5, BT.1361
Matrix coefficients              : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177
Thanks for the help.

DMP 4400G not displaying content on Cisco LCD 110L PRO 47

All,
I have a DMP 4400G connected to a Cisco LCD via HDMI. The DMP is controlled through a DMM (5.2.3). The IP info displays on the screen when I tell it to, but I am having trouble displaying content.
I have tried the following:
Pointing the DMP to URL on the DMP.
Pushing a presentation from the DMM to the DMP.
Pushing a "go to url" from the DMP.
The DMM says that the task was submitted, but nothing displays on the DMP.
Any thoughts?

Thanks for the input Joe. The I was able to play the file straight from the DMP, as well as another mpeg2 file that I loaded on there. I didn't get any audio from the file though...
My other issues seem to be specifically with the browser. If I try to play a URL (media plane or browser plane) FROM the DMP, or try to play a playlist from the DMM, I get a "browser_play_failure" error in the syslog output.
<174> Jan 26 10:37:50 10.59.50.11 DMP-4400[1765]{-1}(4)~00-0F-44-02-4C-C8~2012~CST~yes: browser_play_failure: [http://dmm.metrolibrary.org:8080/xTAS-core//api/xml/app/playlist/start_playlist_41_.htm]
<174> Jan 26 10:27:41 10.59.50.11 DMP-4400[1766]{-1}(181)~00-0F-44-02-4C-C8~2012~CST~yes: browser_play_failure: [http://www.google.com/]
Any ideas?

DMP-4400G Loses Network Connectivity

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mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
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mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin-top:0in;
mso-para-margin-right:0in;
mso-para-margin-bottom:10.0pt;
mso-para-margin-left:0in;
line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
I have 54 DMP-4400G media players deployed throughout our campus. Periodically, one of them will lose connectivity to the network and will not recover without a hard boot via cycling the power. We have investigated this for a while and do not see any patterns in frequency, time or specific DMP location.
Has anyone had similar experiences? If so, how did you resolve this issue?
Thank you,
Jeff

Hello all,
I fear that there can be a number of reasons to see these disconnections and there is no magic bullet.
The best advise I can give is to open a TAC case specifying:
- if you can still see and renew the ARP on the next hop. So the router most of the time
- if you can still ping the DMP
- if you can still telnet to port 80 on the DMP
- what the DMP is doing when you see the problem
TAC will then guide you towards finding a likely cause.
Best regards, Peter

DMP 4400G RS 232 connection with Cisco LCD 100 PRO 40N

Hi everyone,
I know that this question was kinda asked before, but I still have trouble setting the DMM to control the Cisco LCD 100 PRO 40N (Samsung) through the DMP RS 232 connection!
I have searched and read every post on this forum, tried everything ("Samsung_MDC_RS232_Protocol_Ver-21.pdf" & rs232.tx_hex= ) but with no avail.
We have DMS VmWare Demo (Signs&Cast 5.2, Show and Share 5.2) and 4400G with 5.2 firmware.
Also, I've connected the Serial RS232 9-Pin Female to Female that came with the TV onto the DMP 4400G and into the TV RS232 IN port, configured the DMP Display Control in the Advance Task tab as you can see from the attach picture, and set the TV type to Cisco 40N and Power ON and another task for Display OFF. What am I doing wrong here!?
Any input will be greatly appriciated!

With DMS 5.2, this pretty straight forward as your JPEG attachment shows.
Take a look at the documentation...
There may have been some steps you missed...
For 5.1 & 5.2....
http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_1/dmm/user/guide/dsm+etv.html#wp1718477
* Connect RS-232 cable to the DMP and the LCD.
I believe either RS-232 port should work for the LCD. I thought the FRONT port (closet to front of TV)
was an IN\OUT port. And the BACK port was just an IN port. I used the BACK port for my testing.
* next, you NEED to ENABLE ON RS-232 controls on the DMP first. From the DMM, issue the
"Advanced Task--> System Task --> RS-232: Control Supported, non-DMTech displays" for the DMP(s)
in question. By default, RS-232 controls are disabled.
* Create 2 new System Tasks in the Advanced Tasks Tab.
Turn ON - Cisco LCD = rs232.tx_hex=aa11fe010111
Turn OFF - Cisco LCD = rs232.tx_hex=aa11fe010010
* Once RS-232 Control is Enabled & the New System Tasks are created, You can now issue the LCD Turn On & Off
tasks from the DMM-DSM DMP Manager.
Note: You can combine RS-232 commands using the "Control TV" tool on the DMP Manager List Zone. The "Control TV"
is designated by the TV with Antenna Icons in the DMP List Tool bar.
If this answers your question, Please take time to mark thisdiscussion answered & rate the response.
Thank You!
T.

HTTP Caching on DMP 4400G 5.2.2

I have created a website that cycles through images every 30 seconds.   I have pointed my DMP at this URL and the picures display and cycle as expected.   However I noticed there was no caching of the images - even with no change when the cycle went to repeat every image was downloaded fresh.
To solve this, I have enabled Cache on my DMP 4400G (version 5.2.2).   Unfortunately, the caching seems rudimentary based on some traces I ran.
I was expecting the DMP to continue to send HTTP GET requests for the various images, just use the if-modified-since attribute similar to the way ACNS or your local browser would implement this feature. Instead it would appear the DMP doesn't check at all if there is a newer version of the cached file - instead it simply displays what is in its cache. I assume the cached item would expire at some point, but there appears to be no mechanic to control this behavior.
Has anyone played around with this feature and been able to get the DMP to do 'smart' caching?
Thanks!
Jason

Hi Peter
Thanks for the response!   In fact you're right, a HEAD request is sometimes issued for the target URL. Upon a new load of the URL (in my case, I have it as part of a playlist), a GET seems to be always issued. This is fine (though perhaps not optimal).
The crux of the issue is all of the assets of the page (in my case, a number of image files) are NOT checked.   So if I swap the image files (while preserving the name), the same old image is stuck in the cache of the DMP indefinitely.
With the NTP capabilties in 5.2.2, I'd like to suggest consideration of the if-modified-since attribute in a GET instead of the current HEAD-based checking (or perhaps in conjunction with). In addition (and more importantly), it is important to check all of the assets of an HTML page, not just the page itself.
I'll be happy to open a TAC case if this is the recommended course of action - I wasn't sure as I think this may be more of a feature request than a bug fix (although clearly without checking assets of an HTML page I would suggest caching is fundamentally broken).
Please let me know your thoughts
Thanks!
Jason

Native SNMP MIB for DMP 4400G?

Hi. I've read a marketing page that states that the 4400G has "SNMP support". I know that DMM/DMS has SNMP, but can't seem to find a SNMP settings page on the actual DMP. Am I missing something obvious? I fould like to directly monitor my DMPs in Solarwinds NPM.
tia, -Dave

yes.
Doesn't matter what language the router's SNMP manager was created in. All you need to do is send UDP packets in the proper format to the router, and extract the information.
I don't know why you're doing this though. You should search the web: there are TONS of companies willing to sell you JAVA/SNMP libraries which do most of the work for you. This way, you can concentrate more on your manager application instead of how to handle and decipher UDP datagram packets.
Hope it helps

DMP 4400G: ERROR - Unknown exception

Hi:
I can`t get access to my DMP v5.1 by HTTP.
When I send an action "Status" from DMM v5.1, I always receive the answer: "ERROR: Unknown exception: Read timed out"
I can always do ping to DMP. There is 100% IP connectivity. I turn off and on the power, same problem.
Please, could you tell me what does it mean? Some ideas? Is it hanged?
I would like to "format" the flash memory and load the image again but I can`t find any procedure to do this. Why? Is it possible?
Thanks in advanced.

Hi Tomas:
Thanks for your reply. After many testings I believe this error occurs because there is a filter in the middle over 7777 port between DMM and DMP.
I see "STATUS" command uses this 7777 port in the DMM message below:
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Tabla normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
http://admin:[email protected]:7777/get_param?p=*.*
===========================================
11:01:52 AM
===========================================
ERROR: Unknown exception: Read timed out
The DMP receives the command, stops the playlist running at this moment and stays "frozen". I can´t get access by HTTP.
I must turn it off and on in order to recover the control.
Please, could you check or simulate this behaviour in your LAB?

Loop video file on USB drive on Cisco DMP 4400G?

Is there a way to set a 4400G to autoplay and/or loop a video file stored locally on a USB drive? I am able to play the video with no problem and it looks great, but at the end of the ~10 minute video it simply stops playing. I need this video to continually loop for display purposes in a high traffic area. Thanks for your help!

Jason,
Take a look at this document and see if it works for you:
https://supportforums.cisco.com/docs/DOC-14752
T.

DMP 4400G Synchronization Issue

I am facing a synchronization problem. I have a wall of 12 DMPs connected to 12 LCD screens. Whenever I pull a video to those DMPs from the DMS, they are synchronized for maximum 1 or 2 minutes. After that delays occurs in between. After a while, it looks like each screen is playing alone.
Any ideas on how to solve this problem?
Thank you in advance.

I have the same issue. The best solution I've found is to program a single DMP to playback a scheduled presentation or playlist, output the video feed from that DMP into a live multicast stream, then program the other DMPs to tune to that stream. It is a bit of a workaround but keeps them more or less in sync.
Todd

Maximum File size on DMP

Hello,
Is there a maximum file size that DMP 4400G can support. We are trying to upload a 7GB MPEG file to the DMP with an attached 16Gb USB flash drive. However, it fails when it reaches 56% with an FTP error: ( "Unable to write data to the transport connection: An existing connection was
forcibly closed by the remote host.")
Is there a maximum file size that the DMP FTP daemon supports?
Thanks

I am not aware of any File size limitations in the DMP.
I tested with DMP-4400G running 5.2.
I created a 7GB file and used FTP (Filezilla) to upload file to
USB2 on the DMP.
The file transfered without issue.
I would suggest trying a different file and test
transfer again.
For Example:
(linux, OS X, unix)
command = dd
dd - create a large file for testing
Description
To create a 7 GB file:
# dd if=/dev/zero of=file_7GB bs=7m count=1k
Example
dd if=/dev/zero of=file_7GB bs=7m count=1k
* What FTP client are you using?
* What format type is file?
* What version of code on the DMP?
* What file format is used on the external USB drive?
* What manufacturer & model# of the flash being used?
Thanks
T.

DMP 4400G wireless

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