Dmp file and blue screen error Windows 7

Hi,
Just wondering if someone can tell me how to read the dmp file created after the blue screen appears ?
I have just recently upgraded my Toshiba P300 from Vista 64 bit to Windows 7 Home Prem 64 bit.
I dont know why Windows 7 keeps crashing and so far I have no idea of how to open the .dmp
file (I have zipped the dmp file and attahced below).
http://cid-7a99d6152c55359c.skydrive.live.com/self.aspx/.Public/minidump/022710-26223-01.zip
The message that I been given so far says :
Problem signature:
Problem Event Name:                        BlueScreen
OS Version:                                          6.1.7600.2.0.0.768.3
Locale ID:                                             3081
Additional information about the problem:
BCCode:                                               a
BCP1:                                                    FFFFF6FC40052000
BCP2:                                                    0000000000000002
BCP3:                                                    0000000000000000
BCP4:                                                    FFFFF80002E62322
OS Version:                                          6_1_7600
Service Pack:                                       0_0
Product:                                               768_1
Files that help describe the problem:
C:\Windows\Minidump\022710-26223-01.dmp
C:\Users\Caroline\AppData\Local\Temp\WER-125393-0.sysdata.xml

I have try step 1 and didnt boot up the window normaly...same thing happened
Window 7 is loading...then boom the screen failed and blue screen appear...
there is the latet crash report
Version=1
EventType=BlueScreen
EventTime=129810543666556864
ReportType=4
Consent=1
ReportIdentifier=9fb6a978-99f3-11e1-9b67-fa9a72be4846
IntegratorReportIdentifier=050912-14508-01
Response.type=4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3084
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly. Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=a
Sec[1].Key=BCP1
Sec[1].Value=0000000000000000
Sec[2].Key=BCP2
Sec[2].Value=0000000000000002
Sec[3].Key=BCP3
Sec[3].Value=0000000000000001
Sec[4].Key=BCP4
Sec[4].Value=FFFFF8000308BB7E
Sec[5].Key=OS Version
Sec[5].Value=6_1_7601
Sec[6].Key=Service Pack
Sec[6].Value=1_0
Sec[7].Key=Product
Sec[7].Value=256_1
File[0].CabName=050912-14508-01.dmp
File[0].Path=050912-14508-01.dmp
File[0].Flags=589826
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\050912-14508-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-27253-0.sysdata.xml
File[1].Flags=589826
File[1].Type=5
File[1].Original.Path=C:\Users\Moz\AppData\Local\Temp\WER-27253-0.sysdata.xml
File[2].CabName=Report.cab
File[2].Path=Report.cab
File[2].Flags=196608
File[2].Type=7
File[2].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe
ive also have got a AI SUITE II crash...
Version=1
EventType=APPCRASH
EventTime=129809041249476693
ReportType=2
Consent=1
UploadTime=129809041250516752
ReportIdentifier=ddea075d-9895-11e1-9a9f-eb38eba38a41
IntegratorReportIdentifier=ddea075c-9895-11e1-9a9f-eb38eba38a41
WOW64=1
Response.BucketId=2555721005
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=AI Suite II.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.40
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17651
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e211319
Sig[6].Name=Exception Code
Sig[6].Value=0eedfade
Sig[7].Name=Exception Offset
Sig[7].Value=0000b9bc
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3084
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
UI[3]=AI Suite II has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\WINTRUST.DLL
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[7]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\ADVAPI32.DLL
LoadedModule[13]=C:\Windows\system32\VERSION.DLL
LoadedModule[14]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.DLL
LoadedModule[15]=C:\Windows\syswow64\GDI32.dll
LoadedModule[16]=C:\Windows\syswow64\USER32.dll
LoadedModule[17]=C:\Windows\syswow64\LPK.dll
LoadedModule[18]=C:\Windows\syswow64\USP10.dll
LoadedModule[19]=C:\Windows\system32\MSIMG32.DLL
LoadedModule[20]=C:\Windows\syswow64\SHELL32.DLL
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Windows\syswow64\OLE32.DLL
LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.DLL
LoadedModule[24]=C:\Windows\system32\IMM32.DLL
LoadedModule[25]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[26]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[27]=C:\Windows\system32\rsaenh.dll
LoadedModule[28]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[29]=C:\Windows\system32\ncrypt.dll
LoadedModule[30]=C:\Windows\system32\bcrypt.dll
LoadedModule[31]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[32]=C:\Program Files (x86)\ASUS\AI Suite II\AsMultiLang.dll
LoadedModule[33]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[34]=C:\Program Files (x86)\ASUS\AI Suite II\ImageHelper.dll
LoadedModule[35]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[36]=C:\Windows\system32\USERENV.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\GPAPI.dll
LoadedModule[39]=C:\Windows\system32\cryptnet.dll
LoadedModule[40]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[41]=C:\Windows\system32\SensApi.dll
LoadedModule[42]=C:\Windows\system32\Cabinet.dll
LoadedModule[43]=C:\Windows\system32\DEVRTL.dll
LoadedModule[44]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[45]=C:\Windows\system32\WINHTTP.dll
LoadedModule[46]=C:\Windows\system32\webio.dll
LoadedModule[47]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[48]=C:\Windows\syswow64\NSI.dll
LoadedModule[49]=C:\Windows\system32\credssp.dll
LoadedModule[50]=C:\Windows\syswow64\mswsock.dll
LoadedModule[51]=\\.\globalroot\systemroot\syswow64\mswsock.dll
LoadedModule[52]=C:\Windows\syswow64\WININET.dll
LoadedModule[53]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[54]=C:\Windows\syswow64\iertutil.dll
LoadedModule[55]=C:\Windows\syswow64\urlmon.dll
LoadedModule[56]=C:\Windows\system32\Secur32.dll
LoadedModule[57]=C:\Windows\System32\wshtcpip.dll
LoadedModule[58]=C:\Windows\System32\wship6.dll
LoadedModule[59]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[60]=C:\Windows\system32\WINNSI.DLL
LoadedModule[61]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[62]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[63]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[64]=C:\Windows\system32\uxtheme.dll
LoadedModule[65]=C:\Windows\system32\DNSAPI.dll
LoadedModule[66]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[67]=C:\Windows\system32\rasadhlp.dll
LoadedModule[68]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[69]=C:\Program Files (x86)\ASUS\AI Suite II\AssistFunc.dll
LoadedModule[70]=C:\Windows\system32\PROPSYS.dll
LoadedModule[71]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[72]=C:\Windows\system32\apphelp.dll
LoadedModule[73]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[74]=C:\Windows\system32\wpdshext.dll
LoadedModule[75]=C:\Windows\system32\WINMM.dll
LoadedModule[76]=C:\Windows\System32\shdocvw.dll
LoadedModule[77]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[78]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[79]=C:\Windows\SysWOW64\OLEACC.dll
LoadedModule[80]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[81]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[82]=C:\Windows\system32\ntmarta.dll
LoadedModule[83]=C:\Program Files (x86)\ASUS\AI Suite II\pngio.dll
LoadedModule[84]=C:\Program Files (x86)\ASUS\AI Suite II\AsAcpi.dll
LoadedModule[85]=C:\Program Files (x86)\ASUS\AI Suite II\asacpiEx.dll
LoadedModule[86]=C:\Windows\system32\RpcRtRemote.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-1739246291/nBucketTable=1/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=AI Suite II
AppPath=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe

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fffff880`031dfb58 fffff800`0320ea3b : 00000000`00000124 00000000`00000000 fffffa80`0d062028 00000000`bf800000 : nt!KeBugCheckEx
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Stop 0x124 is a hardware error
If you are overclocking try resetting your processor to standard settings and see
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If you continue to get BSODs here are some more things you may want to consider.
This is usually heat related, defective hardware, memory or even processor though
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just wondering if someone could help determine the cause of a blue screen error from interpreting the following minidump file. My PC has been having blue screen problems after getting the automatic windows updates recently. Initially the only way I could
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Service Pack:   1_0
Product:   274_3
Files that help describe the problem:
C:\Windows\Minidump\112914-22651-01.dmp
C:\Users\Administrator\AppData\Local\Temp\WER-73289-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi ramesh84,
Please updating to latest BIOS, latest drivers, particularly to NIC driver（Base on my experience)and
monitor the server for the next reoccurrence of the issue. If you install any new application or install any update please uninstall them first for the troubleshooting. Because we need to analyze the crash dump file to narrow down the root cause of the issue.
Unfortunately, it is not effective for us to debug the crash dump file here in the forum. I would like to suggest that you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
Hope the issue will be resolved soon.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Blue Screen Error in Windows 7

Hi .
I've been experiencing blue screen error in these past few days. Please help me out.
the error i'm getting is
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FD7FADFC
BCP2: 00000000
BCP3: 97BD1BCA
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\033014-24741-01.dmp
C:\Users\Fashion Details\AppData\Local\Temp\WER-47720-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi,
This indicates that invalid system memory has been referenced.
For more information, please refer to the following article:
Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx
If it doesn't help, please collect Minidump files and upload to OneDrive.
=================
1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”.
2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery".
3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected.
4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”.
If the system crash again, please refer to the following steps to collect memory dump files:
1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”.
2. Go to your Desktop, right-click on it and create a new folder named "Dump".
3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.
4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".
5. Upload to OneDrive.
Karen Hu
TechNet Community Support

Windows 7 - Blue screen error

Hi,
I am getting the blue screen error on windows 7. When I am opening IE9, i am getting blue screen.
I have uploaded the dmp file in the sky drive and shared the link below.
http://sdrv.ms/1cByXDL
file name is :122513-46488-01.dmp
Thanks in advance.
Nanda kumar R | Senior Technical Analyst | Merrill Technology Services

Hi,
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffff8810a4191a0, 0, fffff8800836bf68, 5}
*** WARNING: Unable to verify timestamp for igdpmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdpmd64.sys
Could not read faulting driver name
Probably caused by : igdpmd64.sys ( igdpmd64+159f68 )
Followup: MachineOwner
2: kd> !analyze -v
* Bugcheck Analysis *
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8810a4191a0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8800836bf68, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000005, (reserved)
Debugging Details:
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036c7100
GetUlongFromAddress: unable to read from fffff800036c71c0
fffff8810a4191a0 Nonpaged pool
FAULTING_IP:
igdpmd64+159f68
fffff880`0836bf68 8b0408 mov eax,dword ptr [rax+rcx]
MM_INTERNAL_CODE: 5
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
TRAP_FRAME: fffff8800d08d9e0 -- (.trap 0xfffff8800d08d9e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88008d989a0 rbx=0000000000000000 rcx=0000000101680800
rdx=fffffa800466d920 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800836bf68 rsp=fffff8800d08db70 rbp=fffffa80083a7d40
r8=0000000000000001 r9=fffff8800d08dbd0 r10=0000000000000001
r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
igdpmd64+0x159f68:
fffff880`0836bf68 8b0408 mov eax,dword ptr [rax+rcx] ds:fffff881`0a4191a0=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8000350c5b3 to fffff8000348fbc0
STACK_TEXT:
fffff880`0d08d878 fffff800`0350c5b3 : 00000000`00000050 fffff881`0a4191a0 00000000`00000000 fffff880`0d08d9e0 : nt!KeBugCheckEx
fffff880`0d08d880 fffff800`0348dcee : 00000000`00000000 fffff881`0a4191a0 fffffa80`06a58000 fffff880`0d08df70 : nt! ?? ::FNODOBFM::`string'+0x43801
fffff880`0d08d9e0 fffff880`0836bf68 : fffffa80`06a58000 fffffa80`0466d920 fffffa80`06a58000 fffffa80`0466d920 : nt!KiPageFault+0x16e
fffff880`0d08db70 fffffa80`06a58000 : fffffa80`0466d920 fffffa80`06a58000 fffffa80`0466d920 fffffa80`06a58000 : igdpmd64+0x159f68
fffff880`0d08db78 fffffa80`0466d920 : fffffa80`06a58000 fffffa80`0466d920 fffffa80`06a58000 fffff880`080b4040 : 0xfffffa80`06a58000
fffff880`0d08db80 fffffa80`06a58000 : fffffa80`0466d920 fffffa80`06a58000 fffff880`080b4040 fffffa80`07be9298 : 0xfffffa80`0466d920
fffff880`0d08db88 fffffa80`0466d920 : fffffa80`06a58000 fffff880`080b4040 fffffa80`07be9298 fffff880`00000000 : 0xfffffa80`06a58000
fffff880`0d08db90 fffffa80`06a58000 : fffff880`080b4040 fffffa80`07be9298 fffff880`00000000 fffffa80`087f4ff8 : 0xfffffa80`0466d920
fffff880`0d08db98 fffff880`080b4040 : fffffa80`07be9298 fffff880`00000000 fffffa80`087f4ff8 fffff880`0836c39c : 0xfffffa80`06a58000
fffff880`0d08dba0 fffffa80`07be9298 : fffff880`00000000 fffffa80`087f4ff8 fffff880`0836c39c fffffa80`087f4fe8 : 0xfffff880`080b4040
fffff880`0d08dba8 fffff880`00000000 : fffffa80`087f4ff8 fffff880`0836c39c fffffa80`087f4fe8 fffffa80`0466d920 : 0xfffffa80`07be9298
fffff880`0d08dbb0 fffffa80`087f4ff8 : fffff880`0836c39c fffffa80`087f4fe8 fffffa80`0466d920 fffffa80`00000001 : 0xfffff880`00000000
fffff880`0d08dbb8 fffff880`0836c39c : fffffa80`087f4fe8 fffffa80`0466d920 fffffa80`00000001 fffff880`00000001 : 0xfffffa80`087f4ff8
fffff880`0d08dbc0 fffffa80`087f4fe8 : fffffa80`0466d920 fffffa80`00000001 fffff880`00000001 fffffa80`0466d920 : igdpmd64+0x15a39c
fffff880`0d08dbc8 fffffa80`0466d920 : fffffa80`00000001 fffff880`00000001 fffffa80`0466d920 fffff880`0d08dcc8 : 0xfffffa80`087f4fe8
fffff880`0d08dbd0 fffffa80`00000001 : fffff880`00000001 fffffa80`0466d920 fffff880`0d08dcc8 fffffa80`087f51a8 : 0xfffffa80`0466d920
fffff880`0d08dbd8 fffff880`00000001 : fffffa80`0466d920 fffff880`0d08dcc8 fffffa80`087f51a8 fffffa80`087f5608 : 0xfffffa80`00000001
fffff880`0d08dbe0 fffffa80`0466d920 : fffff880`0d08dcc8 fffffa80`087f51a8 fffffa80`087f5608 fffffa80`00000001 : 0xfffff880`00000001
fffff880`0d08dbe8 fffff880`0d08dcc8 : fffffa80`087f51a8 fffffa80`087f5608 fffffa80`00000001 fffffa80`06a58000 : 0xfffffa80`0466d920
fffff880`0d08dbf0 fffffa80`087f51a8 : fffffa80`087f5608 fffffa80`00000001 fffffa80`06a58000 fffffa80`00000000 : 0xfffff880`0d08dcc8
fffff880`0d08dbf8 fffffa80`087f5608 : fffffa80`00000001 fffffa80`06a58000 fffffa80`00000000 fffffa80`0466d920 : 0xfffffa80`087f51a8
fffff880`0d08dc00 fffffa80`00000001 : fffffa80`06a58000 fffffa80`00000000 fffffa80`0466d920 00000000`00000001 : 0xfffffa80`087f5608
fffff880`0d08dc08 fffffa80`06a58000 : fffffa80`00000000 fffffa80`0466d920 00000000`00000001 00000000`00000000 : 0xfffffa80`00000001
fffff880`0d08dc10 fffffa80`00000000 : fffffa80`0466d920 00000000`00000001 00000000`00000000 00000000`00000000 : 0xfffffa80`06a58000
fffff880`0d08dc18 fffffa80`0466d920 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`00000000
fffff880`0d08dc20 00000000`00000001 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`0466d920
fffff880`0d08dc28 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
igdpmd64+159f68
fffff880`0836bf68 8b0408 mov eax,dword ptr [rax+rcx]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: igdpmd64+159f68
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igdpmd64
IMAGE_NAME: igdpmd64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4cf338bf
FAILURE_BUCKET_ID: X64_0x50_igdpmd64+159f68
BUCKET_ID: X64_0x50_igdpmd64+159f68
As ZigZag3143x said, the memory dumps blame Intel graphic driver.
So I recommend you to download fresh graphics drivers from
http://downloadcenter.intel.com.
Also, could you please tell me if you have installed new updates (eg
kb2670838) recently?
Thanks!
Andy Altmann
TechNet Community Support

Blue Screen Error for Windows 7 Home Basic 64 Bit

I have a Sony Vaio E Series with WINDOWS 7 64bit home basic preinstalled. It worked perfectly fine for 2 yrs until last month, I needed to replace the hard drive due to bad sectors. Now, after a month of replacing my hard drive fresh from
Sony Center, I decided to do a dual boot (install another OS - Windows 8.1 pro) on a separate partition. Everything is averagely fine. But 2 nights ago, I encounter a blue screen error for WIN 7 (my pre installed one). It happened the second time, so I started
it in safe mode and did a system restore. I don't know if it will prevent future occurence of blue screen, but to make sure, I reinstall my factory default drivers using Vaio CARE... Pls help.
PS: I have not encountered BLUE SCREEN error in Windows 8.1 yet. Is it OS specific? Here's the error the second time, it happened on my Windows 7:
Blue screen error for Windows 7 home basic
Problem signature:
Problem Event Name:   BlueScreen
OS Version:   6.1.7601.2.1.0.768.2
Locale ID:   13321
Additional information about the problem:
BCCode:   1000007e
BCP1:   FFFFFFFFC0000005
BCP2:   FFFFF80002EE6B80
BCP3:   FFFFF880035F4DC8
BCP4:   FFFFF880035F4620
OS Version:   6_1_7601
Service Pack:   1_0
Product:   768_1
Files that help describe the problem:
C:\Windows\Minidump\083014-31964-01.dmp
C:\Users\GARIBALDI\AppData\Local\Temp\WER-76456-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi Garibaldi11,
If you are not equipped to debug this problem, you should use some basic troubleshooting techniques.
•Make sure you have enough disk space.
•If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
•Try changing video adapters.
•Check with your hardware vendor for any BIOS updates.
•Disable BIOS memory options such as caching or shadowing.
Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559239(v=vs.85).aspx
Bug check 0x1000007E has the same meaning and parameters as bug check 0x7E
Alex Zhao
TechNet Community Support

Blue screen error 0x0000006B windows 7 64bit

I have blue screen error code 0x0000006B PROCESS1_INITIALIZATION_FAILED on my vaio laptop. I tried safe mode and safe mode with command prompt and still doesnt work either. Someone help fix this issue please

Hi,
Which phase did you come across this error?
Read this article to see if it's helpful to you:
"Stop error code 0x0000006B PROCESS1_INITIALIZATION_FAILED" error message during startup on a computer that is running Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/kb/981833
If the issue persists, like ZigZag said, after upload the minidump file into OneDrive, then share the link here.
To share the file, prefer to this article:
Share files and folders and change permissions
http://windows.microsoft.com/en-in/onedrive/share-file-folder
Karen Hu
TechNet Community Support

Blue screen error /Blue screen of death(Your pc ran into a problem and needs to be restart)

Hello,
About 15 days ago,my laptop is showing blue screen errors,really this is very frustrating.
I use a lenovo laptop,
Processor
Core i3 (3rd Generation)
System Memory
4 GB DDR3
HDD Capacity
320 GB
Operating System
Windows 8
System Architecture
64-bit
Dedicated Graphics Memory Type
DDR3
Dedicated Graphics Memory Capacity
1 GB
Graphic Processor
NVIDIA GeForce 610M
i have tried methods like , 1) un installing the anti virus (Quick Heal Total Security) and re installing again
2)Turning Firewall on and off. Because someon said that this could be a cause of Anti virus..
3)Optiminzing the disk drives...
4)i have used a software called "Blue screen view".which shows all the daetails of blue screen errors
and all dumps files.And also i deleted all the dump files and folder , but also the problem persists.
5)in Google search someone told that to update all the drivers. i have also done that
6)i have uninstalled and reinstalled the graphics driver.
So, i have tried all the methods given online,but i didnt get any help from it.
So please help me . I am tired of all this
*Sorry for poor english

Without the Minidump Files to help us isolate the cause of the errors you are experiencing there is no way to provide assistance specific to your situation.
One of the most common causes of errors are drivers. You have already mentioned that you have upgraded your graphics driver to the latest version provided by the manufacturer, updating other drivers like network, chipset, and storage controllers is a good
next step. If no driver updates resolve your issue and you have already looked into security software as a possible cause, another direction to take would be to review your hardware for possible failures. You can diagnose your memory by
entering “Diagnose your computer’s memory problems” at the start screen and selecting the result. You can also diagnose your storage devices by
right clicking the storage device in File Explorer, selecting properties, and selecting Error Checking.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

Window setup option on the boot menu after fixing Blue Screen Errors

Hello Everyone, this is my firs t request.
I spent two days fixing the Blue Screen Errors (BSoD) on my computer but one thing keeps bothering me is that everytime I start or reboot my computer, it gives me TWO OPTIONS; 1. windows xp home edition 2.windows setup (default). I want to disable the second option. I had attempted to re-install windows but later changed my mind, and found an alternative to fix the Blue Screen Errors. I believe the reason Blue Screen Errors (BSoD) showed up was that I had created a new user profile and copied over old user profile files so improperly that it duplicated drivers, and gave me a list of STOP errors with blue screens for both new and old users.
The bootini file currently shows:
[Boot Loader]
Timeout=5
Default=C:\$WIN_NT$.~BT\BOOTSECT.DAT
[Operating Systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
Does anyone know what to edit for the bootini file so that I don't get two options at the startup??? My system details are:
IdeaPad, S10-4231
Windows XP Home Edition SP3
4-year old
Thanks,
Lenovo User

Hi
Welcome To Lenovo Community
As per the Default Sample of Boot.ini the default value after timeout section needs to be modified
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect
Before making any changes please save a copy of Boot.ini
Save a Backup Copy of Boot.ini
<script type="text/javascript">//
loadTOCNode(2, 'summary');
// </script>
Right-click My Computer, and then click Properties.
-or-
Click Start, click Run, type sysdm.cpl, and then click OK.
On the Advanced tab, click Settings under Startup and Recovery.
Under System Startup, click Edit. This opens the file in Notepad ready for editing.
In Notepad, click File on the Menu bar, and then click Save As.
Right click in an empty area of the Save As dialog box, point to New in the context menu, and then click Folder.
Type a name for the new folder, for example temp, and then press the ENTER key to create the folder named temp.
Double-click the new folder named temp, and then click the Save button to save a backup copy of the Boot.ini file.
Please try modifying the following
Default=C:\$WIN_NT$.~BT\BOOTSECT.DAT
to
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
Hope This Helps
Cheers!!!
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follo @LenovoForums on Twitter!

Windows Blue Screen Error Message Appears As Soon As IPod Connected

Everytime I connect my IPod to my computer, I get the Windows Blue Screen error message. Thought it was the cable, so plugged cable in by itself. No problem. Uninstalled IPod and ITunes software and then plugged in IPod, still got the Blue Screen. The Blue Screen says something about "recent plugged in device problem". It is not the cable, it must be the IPod. Did not have this problem when I bought it. Tried it on labtop and get the same error message. I can't do updater or anything that requires me to plug the IPod into a computer because the Blue Screen appears immediately. When I unplug, the Blue Screen remains and locks up the computer so I have to restart each time. I have tried everything I can think of. Please help.

Hi Mike thank you for replying,
I am not able to start the computer in safe mode, safe mode with networking, last good known configuration etc, Each time it quickly blue screens and restarts about two secs into the process.
I was unable to try a clean OS install from the disk as it gave the blue screen error shown in the original post. The same thing happened when I tried to use the repair option on the XP home disc. So i can't get into the computer at all to start diagnosing the fault, the only clue I have is the error message, and after searching the internet I haven't found much enlightenment from that yet.
If you can help me out or suggest where to search it would be much appreciated.
Thx

Dmp file and blue screen error Windows 7

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