Dmp files and blue screen

I recently began experiencing blue screens on my laptop computer after I tried to upgrade to Windows 8.1, unsuccessfully at first. Truncating the issues occurring, I had to do a system restore, refresh, and another system restore, and eventually upgraded
to 8.1. After the first restore, I incurred blue screens when I tried to use a dial-up USB modem to log on to the Internet. It took over 3 months to identify the source. As it turned out, the culprit was my Internet Security Provider which had been upgraded
to the 2014 version from the 2013 version. 4 other drivers were being blamed as the culprit. Eventually, the Internet security provider took remote access on my computer and corrected their issue - which took over 2 hours, corrections to regedit, DOS, and
reinstallation.
   That being said, before I knew this, my Windows 7 desktop computer(dial up modem - internal) was upgraded from 2013 version to 2014 (Trend Micro). I think I got a minidump about that time. Windows 7 does not announce the blue screen event
the same way Windows 8 or 8.1 does. I again experienced another blue screen day before yesterday, and a minidump file was created and a temp file. Sometimes my desktop has frozen without creating a miniedump file, so I need to restart. I again suspect the
culprit might be the Internet Security provider.
I have a link but am not being allowed to submit it until my account can be verified for some reason.
 I am hoping I did the upload correctly and that you might be able to identify the source of my Windows 7 blue screen.  This is the first time I have ever used Sky Drive (now One Drive).  I haven't yet been able to figure out how to read the
files myself.
 Thank you.

If you are being told you cant post a link, or embed a picture (or any other restriction) you just need to post to this thread saying your account has not been validated
Look for the verify your account thread that is stuck to the top of the page.
http://social.technet.microsoft.com/Forums/en-US/home?forum=reportabug
We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  
We prefer at least 2 DMP files to spot trends and confirm the cause.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Wanikiya and Dyami--Team Zigzag

Similar Messages

  • Dmp file and blue screen error Windows 7

    Hi,
    Just wondering if someone can tell me how to read the dmp file created after the blue screen appears ?
    I have just recently upgraded my Toshiba P300 from Vista 64 bit to Windows 7 Home Prem 64 bit. 
    I dont know why Windows 7 keeps crashing and so far I have no idea of how to open the .dmp
    file (I have zipped the dmp file and attahced below).
    http://cid-7a99d6152c55359c.skydrive.live.com/self.aspx/.Public/minidump/022710-26223-01.zip
    The message that I been given so far says :
    Problem signature:
      Problem Event Name:                        BlueScreen
      OS Version:                                          6.1.7600.2.0.0.768.3
      Locale ID:                                             3081
      Additional information about the problem:
      BCCode:                                               a
      BCP1:                                                    FFFFF6FC40052000
      BCP2:                                                    0000000000000002
      BCP3:                                                    0000000000000000
      BCP4:                                                    FFFFF80002E62322
      OS Version:                                          6_1_7600
      Service Pack:                                       0_0
      Product:                                               768_1
      Files that help describe the problem:
      C:\Windows\Minidump\022710-26223-01.dmp
      C:\Users\Caroline\AppData\Local\Temp\WER-125393-0.sysdata.xml

    I have try step 1 and didnt boot up the window normaly...same thing happened
    Window 7 is loading...then boom the screen failed and blue screen appear...
    there is the latet crash report
    Version=1
    EventType=BlueScreen
    EventTime=129810543666556864
    ReportType=4
    Consent=1
    ReportIdentifier=9fb6a978-99f3-11e1-9b67-fa9a72be4846
    IntegratorReportIdentifier=050912-14508-01
    Response.type=4
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.1
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=3084
    UI[2]=C:\Windows\system32\wer.dll
    UI[3]=Windows has recovered from an unexpected shutdown
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=&Check for solution
    UI[6]=&Check later
    UI[7]=Cancel
    UI[8]=Windows has recovered from an unexpected shutdown
    UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
    UI[10]=Close
    Sec[0].Key=BCCode
    Sec[0].Value=a
    Sec[1].Key=BCP1
    Sec[1].Value=0000000000000000
    Sec[2].Key=BCP2
    Sec[2].Value=0000000000000002
    Sec[3].Key=BCP3
    Sec[3].Value=0000000000000001
    Sec[4].Key=BCP4
    Sec[4].Value=FFFFF8000308BB7E
    Sec[5].Key=OS Version
    Sec[5].Value=6_1_7601
    Sec[6].Key=Service Pack
    Sec[6].Value=1_0
    Sec[7].Key=Product
    Sec[7].Value=256_1
    File[0].CabName=050912-14508-01.dmp
    File[0].Path=050912-14508-01.dmp
    File[0].Flags=589826
    File[0].Type=2
    File[0].Original.Path=C:\Windows\Minidump\050912-14508-01.dmp
    File[1].CabName=sysdata.xml
    File[1].Path=WER-27253-0.sysdata.xml
    File[1].Flags=589826
    File[1].Type=5
    File[1].Original.Path=C:\Users\Moz\AppData\Local\Temp\WER-27253-0.sysdata.xml
    File[2].CabName=Report.cab
    File[2].Path=Report.cab
    File[2].Flags=196608
    File[2].Type=7
    File[2].Original.Path=Report.cab
    FriendlyEventName=Shut down unexpectedly
    ConsentKey=BlueScreen
    AppName=Windows
    AppPath=C:\Windows\System32\WerFault.exe
    ive also have got a AI SUITE II crash...
    Version=1
    EventType=APPCRASH
    EventTime=129809041249476693
    ReportType=2
    Consent=1
    UploadTime=129809041250516752
    ReportIdentifier=ddea075d-9895-11e1-9a9f-eb38eba38a41
    IntegratorReportIdentifier=ddea075c-9895-11e1-9a9f-eb38eba38a41
    WOW64=1
    Response.BucketId=2555721005
    Response.BucketTable=1
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=AI Suite II.exe
    Sig[1].Name=Application Version
    Sig[1].Value=1.0.0.40
    Sig[2].Name=Application Timestamp
    Sig[2].Value=00000000
    Sig[3].Name=Fault Module Name
    Sig[3].Value=KERNELBASE.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=6.1.7601.17651
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=4e211319
    Sig[6].Name=Exception Code
    Sig[6].Value=0eedfade
    Sig[7].Name=Exception Offset
    Sig[7].Value=0000b9bc
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.1
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=3084
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=0a9e
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=0a9e
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
    UI[2]=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
    UI[3]=AI Suite II has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
    LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\syswow64\WINTRUST.DLL
    LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[6]=C:\Windows\syswow64\CRYPT32.dll
    LoadedModule[7]=C:\Windows\syswow64\MSASN1.dll
    LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
    LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
    LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[12]=C:\Windows\syswow64\ADVAPI32.DLL
    LoadedModule[13]=C:\Windows\system32\VERSION.DLL
    LoadedModule[14]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.DLL
    LoadedModule[15]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[16]=C:\Windows\syswow64\USER32.dll
    LoadedModule[17]=C:\Windows\syswow64\LPK.dll
    LoadedModule[18]=C:\Windows\syswow64\USP10.dll
    LoadedModule[19]=C:\Windows\system32\MSIMG32.DLL
    LoadedModule[20]=C:\Windows\syswow64\SHELL32.DLL
    LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[22]=C:\Windows\syswow64\OLE32.DLL
    LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.DLL
    LoadedModule[24]=C:\Windows\system32\IMM32.DLL
    LoadedModule[25]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[26]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[27]=C:\Windows\system32\rsaenh.dll
    LoadedModule[28]=C:\Windows\syswow64\imagehlp.dll
    LoadedModule[29]=C:\Windows\system32\ncrypt.dll
    LoadedModule[30]=C:\Windows\system32\bcrypt.dll
    LoadedModule[31]=C:\Windows\SysWOW64\bcryptprimitives.dll
    LoadedModule[32]=C:\Program Files (x86)\ASUS\AI Suite II\AsMultiLang.dll
    LoadedModule[33]=C:\Windows\system32\WINSPOOL.DRV
    LoadedModule[34]=C:\Program Files (x86)\ASUS\AI Suite II\ImageHelper.dll
    LoadedModule[35]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
    LoadedModule[36]=C:\Windows\system32\USERENV.dll
    LoadedModule[37]=C:\Windows\system32\profapi.dll
    LoadedModule[38]=C:\Windows\system32\GPAPI.dll
    LoadedModule[39]=C:\Windows\system32\cryptnet.dll
    LoadedModule[40]=C:\Windows\syswow64\WLDAP32.dll
    LoadedModule[41]=C:\Windows\system32\SensApi.dll
    LoadedModule[42]=C:\Windows\system32\Cabinet.dll
    LoadedModule[43]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[44]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[45]=C:\Windows\system32\WINHTTP.dll
    LoadedModule[46]=C:\Windows\system32\webio.dll
    LoadedModule[47]=C:\Windows\syswow64\WS2_32.dll
    LoadedModule[48]=C:\Windows\syswow64\NSI.dll
    LoadedModule[49]=C:\Windows\system32\credssp.dll
    LoadedModule[50]=C:\Windows\syswow64\mswsock.dll
    LoadedModule[51]=\\.\globalroot\systemroot\syswow64\mswsock.dll
    LoadedModule[52]=C:\Windows\syswow64\WININET.dll
    LoadedModule[53]=C:\Windows\syswow64\Normaliz.dll
    LoadedModule[54]=C:\Windows\syswow64\iertutil.dll
    LoadedModule[55]=C:\Windows\syswow64\urlmon.dll
    LoadedModule[56]=C:\Windows\system32\Secur32.dll
    LoadedModule[57]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[58]=C:\Windows\System32\wship6.dll
    LoadedModule[59]=C:\Windows\system32\IPHLPAPI.DLL
    LoadedModule[60]=C:\Windows\system32\WINNSI.DLL
    LoadedModule[61]=C:\Windows\system32\dhcpcsvc6.DLL
    LoadedModule[62]=C:\Windows\system32\dhcpcsvc.DLL
    LoadedModule[63]=C:\Windows\syswow64\CFGMGR32.dll
    LoadedModule[64]=C:\Windows\system32\uxtheme.dll
    LoadedModule[65]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[66]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
    LoadedModule[67]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[68]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[69]=C:\Program Files (x86)\ASUS\AI Suite II\AssistFunc.dll
    LoadedModule[70]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[71]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
    LoadedModule[72]=C:\Windows\system32\apphelp.dll
    LoadedModule[73]=C:\Windows\syswow64\CLBCatQ.DLL
    LoadedModule[74]=C:\Windows\system32\wpdshext.dll
    LoadedModule[75]=C:\Windows\system32\WINMM.dll
    LoadedModule[76]=C:\Windows\System32\shdocvw.dll
    LoadedModule[77]=C:\Windows\SysWOW64\ieframe.dll
    LoadedModule[78]=C:\Windows\syswow64\PSAPI.DLL
    LoadedModule[79]=C:\Windows\SysWOW64\OLEACC.dll
    LoadedModule[80]=C:\Windows\syswow64\SETUPAPI.dll
    LoadedModule[81]=C:\Windows\syswow64\DEVOBJ.dll
    LoadedModule[82]=C:\Windows\system32\ntmarta.dll
    LoadedModule[83]=C:\Program Files (x86)\ASUS\AI Suite II\pngio.dll
    LoadedModule[84]=C:\Program Files (x86)\ASUS\AI Suite II\AsAcpi.dll
    LoadedModule[85]=C:\Program Files (x86)\ASUS\AI Suite II\asacpiEx.dll
    LoadedModule[86]=C:\Windows\system32\RpcRtRemote.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    State[1].Key=DataRequest
    State[1].Value=Bucket=-1739246291/nBucketTable=1/nResponse=1/n
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=AI Suite II
    AppPath=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe

  • Recurring Physical Memory Dump and Blue Screen on Windows 7

    I recently built a PC and have been getting pretty frequent blue screens whenever I use it. Today I got about 5 within an hour and have finally tried to fix it. I got Windows Debugger and have analyzed the .dmp files and the most common one that I have gotten
    is this one:
    *                        Bugcheck Analysis                                   
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800d062028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    BUGCHECK_STR:  0x124_GenuineIntel
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  f
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre
    STACK_TEXT:  
    fffff880`031dfb58 fffff800`0320ea3b : 00000000`00000124 00000000`00000000 fffffa80`0d062028 00000000`bf800000 : nt!KeBugCheckEx
    fffff880`031dfb60 fffff800`02da3463 : 00000000`00000001 fffffa80`0cc9f9a0 00000000`00000000 fffffa80`0cc9f9f0 : hal!HalBugCheckSystem+0x1e3
    fffff880`031dfba0 fffff800`0320e700 : 00000000`00000728 fffffa80`0cc9f9a0 fffff880`031dff30 fffff880`031dff00 : nt!WheaReportHwError+0x263
    fffff880`031dfc00 fffff800`0320e052 : fffffa80`0cc9f9a0 fffff880`031dff30 fffffa80`0cc9f9a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`031dfd50 fffff800`0320df0d : 00000000`00000008 00000000`00000001 fffff880`031dffb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`031dfd90 fffff800`03201e88 : 00000000`00000000 fffff880`031d7180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`031dfdc0 fffff800`02c8b4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`031dfdf0 fffff800`02c8b313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`031dff30 fffff880`053889c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`031ffb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!C1Halt+0x2
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: GenuineIntel
    IMAGE_NAME:  GenuineIntel
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    IMAGE_VERSION:  
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_processor_cache
    FAILURE_ID_HASH:  {270f58cb-a20a-a72d-6d81-eb8c82f01f7a}
    Followup: MachineOwner
    It looks like it's happening because of a system update I may have done? I'm not sure what to make of this or how to fix it.
    Any help would be greatly appreciated.
    Thanks

    Mike
    Virtual all of these are hardware related so I would start there.  This type of crash is called a BCC124 and 99 times out of 100 it is hardware related.
    Stop 0x124 is a hardware error
    If you are overclocking try resetting your processor to standard settings and see
    if that helps.
    If you continue to get BSODs here are some more things you may want to consider.
    This is usually heat related, defective hardware, memory or even processor though
    it is"possible" that it is driver related (rare).
    Stop 0x124 - what it means and what to try
    Synopsis:
    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.
    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
     Generic "Stop 0x124" Troubleshooting Strategy:
    1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable
    ways.
    2) Ensure that the machine is adequately cooled.
     If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
    3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
    It is good practice to run the latest drivers anyway.
    4) Update the motherboard BIOS according to the manufacturer's instructions and clear the CMOS.
    Their website should provide detailed instructions as to the brand and model-specific procedure.
    5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug).
    At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.
    6) Attempt to (stress) test those hardware components which can be put through their paces artificially.
    The most obvious examples are the RAM and HDD(s).
    For the RAM, use the 3rd-party memtest86 utility to run many hours worth of testing. (6-8 passes to stress the ram out)
    For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors".
    Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is
    free from defects - only that none were encountered during the test passes.
    7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games,
    utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc.
    Should that fail to mitigate the 0x124 problem, jump to the next steps.
    If you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine
    is still free from 0x124 crashes.
    Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
    If stop 0x124 errors persist despite the steps above, and the hardware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events.
    Be aware that attempting the subsequent hardware troubleshooting steps may, in some cases, void your warranty:
    8) Clean and carefully remove any dust from the inside of the machine.
    Reseat all connectors and memory modules.
    Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.
    9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed.
    Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.
    Should you find yourself in the situation of having performed all of the steps
    above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.
    More advanced reading can be found here from a MS MVP IT PRO
    http://captaindbg.com/bug-check-0x124-whea_uncorrectable_error-how-to-troubleshoot/
    Wanikiya and Dyami--Team Zigzag

  • IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

    IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

    If nothing else works, you might try this one. It has worked for many others ...
    Use iTunes to do a reset to factory default condition. Always be sure to do your backups before fiddling with your iPad. You might do both the iCloud and the iTunes backup, just to be sure!
    Back up and Restore your iOS Device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    iTunes: About iOS Backups
    http://support.apple.com/kb/ht4946
    Use iTunes to Restore your iOS Device to Factory Settings
    http://support.apple.com/kb/ht1414
    Various issues from many different users have been solved by this. I've lost count on how many have been helped by this, so far. But, it doesn't mean EVERYONE will be helped, but I've seen a whole lot. You can only try and see ...
    iPad 2 and iOS 8.0.2 Problems
    For all iPad 2 owners, this is an important solution for you! These problems result from long-term use, continuous upgrades, corrupted files and various glitches that happen over this long term use. You just need to get your iPad 2 back to FACTORY FRESH CONDITION to start out clean!
    Here's one person's solution which will help a lot of iPad 2 users!
    keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
    Re: IPAD2 very slow after IOS 8 upgradein response to pacoKAS
    SOLVED:  IOS 8 Issues on iPad 2:
    I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.
    Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.
    THE FIX:  FIRST, be sure you have a current iCloud backup of your device.  Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!
    To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now!  :-)
    Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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    You have to take the computer to the Apple store to have it checked out.
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    Spencer
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    Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Ken\Desktop\Minidump\042514-21512-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`03211000 PsLoadedModuleList = 0xfffff800`034546d0
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    System Uptime: 0 days 20:03:02.806
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
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    4: kd> !analyze -v
    * Bugcheck Analysis *
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    Arg4: fffff8000328fce5, address which referenced memory
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    BUGCHECK_STR: 0xA
    PROCESS_NAME: System
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
    TRAP_FRAME: fffff8800337e700 -- (.trap 0xfffff8800337e700)
    NOTE: The trap frame does not contain all registers.
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    rax=0000000000000002 rbx=0000000000000000 rcx=0000000000000046
    rdx=fffffa800dcc8e01 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8000328fce5 rsp=fffff8800337e890 rbp=0000000000000046
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    r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl nz na pe nc
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    fffff880`0337e8e0 00000000`00000003 : fffffa80`0f14ae7a fffffa80`102e0670 fffffa80`0dcc8a40 fffffa80`0f14ae46 : EtronXHCI+0x5be9
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    fffff880`0337e980 00000000`00000000 : fffffa80`0dcc8e78 00000000`00000031 fffff880`04206cc6 fffffa80`0d283601 : 0xfffffa80`0dcc8a40
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    fffff880`04205be9 ?? ???
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    SYMBOL_NAME: EtronXHCI+5be9
    FOLLOWUP_NAME: MachineOwner
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    IMAGE_NAME: EtronXHCI.sys
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    BUCKET_ID: X64_0xA_EtronXHCI+5be9
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    FAILURE_ID_HASH_STRING: km:x64_0xa_etronxhci+5be9
    FAILURE_ID_HASH: {dfd2a7f0-74f0-e294-50b2-144e41d53305}
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