DNG converter 3.1 not functioning

Hello,
I have been using Adobe DNG converter 3.1 to convert my RAW pics from my 350D. It has been working well until today. Now when I open the program, only half of the window comes up making it impossible to convert the files. I tried to download it again, but had the same results.
Has anyone come across this problem?? Is there something obvious I am missing? ...... AAAAAAAAAARRRRRRGGGHHHHH
Please help me out before I go mad!

1. There is no reason to use a obsolete version such as 3.1. 4.1 is the current version of the DNG Converter.
2. Make sure you are using standard size fonts.
3. If all else fails, delete the DNG preferences in the registry using RegEdit.

Similar Messages

Adobe Photoshop Lightroom 3 updates won't work? Also tried DNG converter but will not work either.

Does anyone know how to get the Adobe Photoshop Lightroom 3 to update so you can use it? I can't process raw files with my new Canon SD Mark 3.
It looks like they stopped doing updates.
Next I tried the DNG converter but it was useless. It could not find any of my photos.
SOS - I needed to complete a job with this last night and their site won't help and they finally respond by saying we will get back to you in a few days.

That camera requires at least Lightroom 4.1. There is no update for Lightroom 3 that will support the files from that camera. I'm guessing that you're having the typical problem that new users at the DNG converter encounter. The converter prompts for the *FOLDER*. If you open that folder then the DNG converter will tell you there are no files to convert. Just choose the folder. I know, it's really stupid prompt and method. But it is what it is.

DNG converted files will not open in Photoshop CS

I'm attempting to use DNG converter on a RAW file from a Canon G9 camera. This camera was recently added to the list of cameras supported by Adobe Camera Raw. I'm trying to avoid spending 200 bucks to update PS CS to CS3. Additionally, my Mac is running OS 10.4.11. I understand that this OS will not run PS CS3. What I need to know is whether or not my PS CS will work with files converted by Adobe DNG. The camera raw feature of CS does open the raw files of a much older Canon G3 that I own. Ideas, anyone?

As for your issue with DNGs in CS, did you bother to update ACR to version 2.4?
See the detailed instructions on the download page.
>What I need to know is whether or not my PS CS will work with files converted by Adobe DNG.
Of course ACR will, if you correctly install Adobe Camera Raw 2.4.
No version of Photoshop opens raw or DNG files, only ACR does, hosted by Photoshop. But you do need at least version 2.4 of ACR, which was the first to support DNGs.

DNG converter not functioning

I use DNG converter just about every day of my life. I'm on PC Win764. After a big archiving session where I used lossy conversion on several thousand files to crunch down the size, DNG Convereter has stopped working. Here's a screenshot:
None of the grayed out panels work or respond. I uninstalled (V 7.2) by deleting the DNG.exe from C:\Program Files (x86)\Adobe and reinstalled and restarted. The issue was unchanged. So I uninstalled and reverted to V7.1. Exactly the same. Next I uninstalled and ran the new V7.3. Exactly the same.
Fortunately I can run my conversions on another identical Win7 64 PC on the network, but it's not ideal of course. Any ideas?
Regards, Paul Wright

My nearby computer expert took a look at this, and was able to solve the problem for me. He noted...
The problem was a corrupted settings entry in the Windows registry. When the following hex value was deleted, functionality was restored:
HKEY_CURRENT_USER\Software\Adobe\DNG Converter\7.0\Preferences
Presumably the registry entry got corrupted somehow, but the DNG Converter software should not have been affected in this way. The software should be able to detect and repair/replace corrupted settings.
If Adobe engineers wish to replicate the error, what follows is the corrupted registry entry:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Adobe\DNG Converter]
[HKEY_CURRENT_USER\Software\Adobe\DNG Converter\7.0]
"Preferences"=hex:6f,64,6e,4d,63,46,4e,44,0f,00,00,00,00,00,00,00,00,00,00,00,\
00,00,00,00,00,00,00,00,01,00,00,00,4a,00,00,00,4a,00,00,00,43,3a,5c,55,73,\
65,72,73,5c,50,61,75,6c,5c,50,69,63,74,75,72,65,73,5c,24,4e,65,77,50,72,6f,\
6a,65,63,74,73,5c,41,72,72,69,75,6d,20,4f,53,43,41,53,20,32,32,2e,31,31,2e,\
32,30,31,32,5c,44,4e,47,20,37,2e,32,20,6c,6f,73,73,79,5c,00,00,00,00,12,00,\
00,00,00,00,00,00,12,00,00,00,00,00,00,00,12,00,00,00,00,00,00,00,01,00,00,\
00,00,00,00,00,00,00,01,07,00,00,04,01,00,00,00,00,00,00,00,00,00,00,00,00,\
01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,3c,\
00,00,00,02,00,00,00,00,00,00,00,ad,04,00,00,35,02,00,00,05,07,00,00,86,04,\
00,00,ad,04,00,00,35,02,00,00,05,07,00,00,86,04,00,00,58,02,00,00,51,02,00,\
00,ce,ff,ff,ff,df,ff,ff,ff,02,00,02,00,01,00,00,00,3c,00,00,00,01,00,00,00,\
00,00,00,00,80,0a,00,00,a0,01,00,00,a6,0c,00,00,1e,03,00,00,80,0a,00,00,a0,\
01,00,00,a6,0c,00,00,1e,03,00,00,26,02,00,00,7e,01,00,00,ce,ff,ff,ff,df,ff,\
ff,ff,02,00,02,00,00,00,00,00,00,00,00,00,00,00,00,00

Question about DNG converter in Bridge CS4

Hello,
I just installed Photoshop CS4, When I updated, it downloaded a hefty update (199 megs), so my setup now is:
Win XP pro
Bridge 3.0.0.464
Camera RAW 5.7
Photoshop CS4 11.0.2
My Camera is a Panasonic Lumix FZ150 ( 2011 vintage)
I have downloaded the Adobe DNG converter 6.6.0.261
Every thing seems to be working fine so far, except:
In Bridge when I "get Photos from Camera" the DNG conversion doesn't work. When I use the standalone converter it works fine.
From reading past material on this forum I am assuming this is due to the fact that Bridge is older than my camera, and doesn't recognize the format.
The questions:
1. Does Bridge have its own built in DNG converter that is not upgradeable separately?
2. If 1 is correct, is there a way to point Bridge to the location of the standalone converter so the work flow can be optimized.
3. Since Bridge is not doing the conversion, but only importing the files, does the "Apply metadata" section of that window actually do anything? Should I bother to fill in any of those boxes?
Thanks for any help.

I posted a similar question quite a while ago, and what I learned was that Bridge has a DNG converter built in, but it's using ACR to read the file before it can convert. So you need ACR support for your camera.
AFAIK there's no way to point Bridge to a standalone DNG converter.
I suggested an updateable DNG converter plugin for Bridge, don't know why nobody listened...I thought it was an excellent idea
As for the metadata, you just have to try. I don't know if it can write metadata when it can't read the file.

DNG Converter 6.4 does not recognize any RAW files

Hi,
I have updated DNG Converter from 6.2 RC to 6.3 and 6.4. DNG Converter 6.2 RC from Adobe Labs recognizes all my RAW files (Canon PowerShot S50, PowerShot SX1IS, EOS 400D). The official releases of 6.3 and 6.4 do not recognize any RAW files of these cameras.
I select a directory, where the raw files are located, but DNG Converter tells me that no files where selected. With 6.2 RC, I select the directory and everything just works fine.
What's wrong with this picture?
atb,
MOS-6502

Ahh, I forgot:
System is Windows Vista Ultimate 32bit, patched up to date.
atb,
MOS-6502

Adobe DNG converter is corrupting NEF files. The color is way off and it's not the camera white balance.

I was using the converter for a few months and it was working fine. Now it will convert the files, but the color is really messed. I know it is not the white balance, because the same files convert fine to TIF files through Nikon's software. I am using this converter for Nikon d610 NEF files. Here's a sample DNG and the same image in TIF. Can anyone help? Thanks!

When you use the DNG Converter to make a DNG from an NEF, the DNG Converter applies the default Camera Raw settings. When I open your DNG it looks fine, but when you open it, it looks off. That is because you've some how set your Camera Raw defaults to have a bunch of customized settings specific to a particular picture, instead of having them all be normal settings. Below you'll see what Photoshop is saying the settings of the DNG-Converted-JPG are, with the non-defaults marked in bold. The main problems are the WB being custom and a bunch of HSL setting changes.
Here is what Photoshop reports that the JPG was created using:
      <rdf:Description rdf:about=""
            xmlns:crs="http://ns.adobe.com/camera-raw-settings/1.0/">
         <crs:RawFileName>hug_8290_0215_1.dng</crs:RawFileName>
         <crs:Version>6.0</crs:Version>
         <crs:ProcessVersion>5.7</crs:ProcessVersion>
         <crs:WhiteBalance>Custom</crs:WhiteBalance>
         <crs:Temperature>5732</crs:Temperature>
         <crs:Tint>+26</crs:Tint>
         <crs:Exposure>0.00</crs:Exposure>
         <crs:Shadows>5</crs:Shadows>
         <crs:Brightness>+50</crs:Brightness>
         <crs:Contrast>+25</crs:Contrast>
         <crs:Saturation>-4</crs:Saturation>
         <crs:Sharpness>90</crs:Sharpness>
         <crs:LuminanceSmoothing>0</crs:LuminanceSmoothing>
         <crs:ColorNoiseReduction>25</crs:ColorNoiseReduction>
         <crs:ChromaticAberrationR>0</crs:ChromaticAberrationR>
         <crs:ChromaticAberrationB>0</crs:ChromaticAberrationB>
         <crs:VignetteAmount>0</crs:VignetteAmount>
         <crs:ShadowTint>0</crs:ShadowTint>
         <crs:RedHue>0</crs:RedHue>
         <crs:RedSaturation>+11</crs:RedSaturation>
         <crs:GreenHue>0</crs:GreenHue>
         <crs:GreenSaturation>0</crs:GreenSaturation>
         <crs:BlueHue>+12</crs:BlueHue>
         <crs:BlueSaturation>+2</crs:BlueSaturation>
         <crs:FillLight>0</crs:FillLight>
         <crs:Vibrance>-6</crs:Vibrance>
         <crs:HighlightRecovery>0</crs:HighlightRecovery>
         <crs:Clarity>0</crs:Clarity>
         <crs:Defringe>0</crs:Defringe>
         <crs:HueAdjustmentRed>0</crs:HueAdjustmentRed>
         <crs:HueAdjustmentOrange>0</crs:HueAdjustmentOrange>
         <crs:HueAdjustmentYellow>+1</crs:HueAdjustmentYellow>
         <crs:HueAdjustmentGreen>+5</crs:HueAdjustmentGreen>
         <crs:HueAdjustmentAqua>0</crs:HueAdjustmentAqua>
         <crs:HueAdjustmentBlue>-9</crs:HueAdjustmentBlue>
         <crs:HueAdjustmentPurple>0</crs:HueAdjustmentPurple>
         <crs:HueAdjustmentMagenta>0</crs:HueAdjustmentMagenta>
         <crs:SaturationAdjustmentRed>-2</crs:SaturationAdjustmentRed>
         <crs:SaturationAdjustmentOrange>+14</crs:SaturationAdjustmentOrange>
         <crs:SaturationAdjustmentYellow>+25</crs:SaturationAdjustmentYellow>
         <crs:SaturationAdjustmentGreen>+26</crs:SaturationAdjustmentGreen>
         <crs:SaturationAdjustmentAqua>0</crs:SaturationAdjustmentAqua>
         <crs:SaturationAdjustmentBlue>+32</crs:SaturationAdjustmentBlue>
         <crs:SaturationAdjustmentPurple>0</crs:SaturationAdjustmentPurple>
         <crs:SaturationAdjustmentMagenta>0</crs:SaturationAdjustmentMagenta>
         <crs:LuminanceAdjustmentRed>+40</crs:LuminanceAdjustmentRed>
         <crs:LuminanceAdjustmentOrange>+13</crs:LuminanceAdjustmentOrange>
         <crs:LuminanceAdjustmentYellow>+3</crs:LuminanceAdjustmentYellow>
         <crs:LuminanceAdjustmentGreen>+15</crs:LuminanceAdjustmentGreen>
         <crs:LuminanceAdjustmentAqua>+3</crs:LuminanceAdjustmentAqua>
         <crs:LuminanceAdjustmentBlue>+4</crs:LuminanceAdjustmentBlue>
         <crs:LuminanceAdjustmentPurple>0</crs:LuminanceAdjustmentPurple>
         <crs:LuminanceAdjustmentMagenta>0</crs:LuminanceAdjustmentMagenta>
         <crs:SplitToningShadowHue>231</crs:SplitToningShadowHue>
         <crs:SplitToningShadowSaturation>32</crs:SplitToningShadowSaturation>
         <crs:SplitToningHighlightHue>45</crs:SplitToningHighlightHue>
         <crs:SplitToningHighlightSaturation>33</crs:SplitToningHighlightSaturation>
         <crs:SplitToningBalance>+74</crs:SplitToningBalance>
         <crs:ParametricShadows>-39</crs:ParametricShadows>
         <crs:ParametricDarks>-7</crs:ParametricDarks>
         <crs:ParametricLights>-15</crs:ParametricLights>
         <crs:ParametricHighlights>+14</crs:ParametricHighlights>
         <crs:ParametricShadowSplit>25</crs:ParametricShadowSplit>
         <crs:ParametricMidtoneSplit>50</crs:ParametricMidtoneSplit>
         <crs:ParametricHighlightSplit>75</crs:ParametricHighlightSplit>
         <crs:SharpenRadius>+1.0</crs:SharpenRadius>
         <crs:SharpenDetail>25</crs:SharpenDetail>
         <crs:SharpenEdgeMasking>0</crs:SharpenEdgeMasking>
         <crs:PostCropVignetteAmount>-24</crs:PostCropVignetteAmount>
         <crs:PostCropVignetteMidpoint>50</crs:PostCropVignetteMidpoint>
         <crs:PostCropVignetteFeather>97</crs:PostCropVignetteFeather>
         <crs:PostCropVignetteRoundness>0</crs:PostCropVignetteRoundness>
         <crs:PostCropVignetteStyle>1</crs:PostCropVignetteStyle>
         <crs:PostCropVignetteHighlightContrast>0</crs:PostCropVignetteHighlightContrast>
         <crs:GrainAmount>0</crs:GrainAmount>
         <crs:ColorNoiseReductionDetail>50</crs:ColorNoiseReductionDetail>
         <crs:ConvertToGrayscale>False</crs:ConvertToGrayscale>
         <crs:ToneCurveName>Medium Contrast</crs:ToneCurveName>
         <crs:CameraProfile>Adobe Standard</crs:CameraProfile>
         <crs:CameraProfileDigest>51B4314CF8312BA027EF3FC60481FB35</crs:CameraProfileDigest>
         <crs:HasSettings>True</crs:HasSettings>
To fix the problem you're gonna need to reset your camera raw defaults:
And then be careful when saving new camera raw defaults with the menu item just above, that your image has the camera raw defaults applied to it, except whatever small change you want to be the new default.

CS4 will not open NEF files. I installed DNG converter and it did not help.

CS4 will not open NEF files. I installed DNG converter and it did not help. Also, I tried to just "update" photoshop and it did not work. It is a new camera (Nikon 1).

Yes, you need CS6. DNG Converter is just a standalone tool to convert RAW to DNG files which then may be possible to open in older versions of Adobe tools.
Mylenium

Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

We are pleased to announce the Adobe Camera Raw 8.7 RC is now live on Labs! See the links below.
Technology pages:
CC - http://labs.adobe.com/technologies/cameraraw8-7-cc/
CS6 - http://labs.adobe.com/technologies/cameraraw8-7/
Download pages:
CC - http://labs.adobe.com/downloads/cameraraw8-7-cc.html
CS6 - http://labs.adobe.com/downloads/cameraraw8-7.html

Dng Converter not working in Bridge

Hi
I have CS3 and have already downloaded the latest version of the DNG converter. When I use the Converter as a separate application, it works fine to convert my RAW files to DNG files. Recently I discovered the process in Bridge called "Get Photos from Camera" where I can process many steps with one click. Unfortunately, the part where it is suppose to convert my RAW to DNG files isn't working. Any ideas why? Some background info, I recently upgraded from Vista 64bit to Windows 7 64bit. I uninstalled PS CS3 and then installed it back, and it's working fine except for this one little step. Do I need to install the DNG converter again, but designate it to put loaded into a different folder so that Bridge recognizes it ? Would appreciate any support or feedback. Thanks and Happy Thanksgiving.
Ruth

nygal77 wrote:
The camera I am using is the Canon 5D MkII. Raw images from this camera can not be read by my version of Camera Raw V.4.6. The readable version for CR V4.6 is DNG Converter V5.5. This is all for my PS CS3.
I discovered this Bridge process in a Scott Kelby Book, for CS3, called "Get Photos for Camera". He specifically goes thru each step, and the second step is the DNG Conversion process. It worked for him. It should work for me.
Ah, but did he do it for images from a 2009 camera with a 2007 version of PS?

Downloading DNG converter and it's not working

I've downloaded, reinstalled, and tried several different versions of DNG converter to download my 2nd shooters Nikon D7100 RAW .NEF files, but it's not finding any images once I have it installed. I've downloaded version 7.4 for Windows, which contains the D7100 update...and I've tried installing the newer version 8.6 as well. Nothing seems to be working. What am I doing wrong?

If you are new to the DNG converter, it's possible you are getting caught by the prompt where the converter is asking you to locate your raw files. It's only asking for the folder. Don't open the folder containing your raw images or you will get the message that there are no images to convert.

I have Photoshop Lightroom 5 and have downloaded Camera Raw 8.7.1 &DNG converter successfully. I have a new Sony Alpha 7 11 model ILCE-A7M2 that is supported by LR5. I am still not able to see the RAW pictures. The message says preview unavailable for thi

I have Photoshop Lightroom 5 and have downloaded Camera Raw 8.7.1 &DNG converter successfully. I have a new Sony Alpha 7 11 model ILCE-A7M2 that is supported by LR5. I am still not able to see the RAW pictures. The message says preview unavailable for this file DSC-ARW. Whatelse I should be doing to see my pictures? Can someone help?
Anita

The support for that camera was added in the very latest release of Lightroom, version 5.7.1. Having downloaded Camera Raw 8.7.1 will have no effect on Lightroom because Lightroom doesn't use the Camera Raw plug-in. You need to make sure you have updated Lightroom to the very latest release in order to have support for that camera.

DNG Converter 8.7.1 not installing

Running a Mac with Yosemite. Have LR5 and PS6. After upgrading to LR5, and attempting to edit a RAW files in PS6, I get a message saying to upgrade my DNG Converter to 8.7.1. I did, but the plug-in does update in PS6. Any suggestions?
I've restarted everything, and reinstalled the converter, but it still wont update.

update your lr to lr 5.7.1
your ps can still be updated, but i can't determine why you're showing an old cr and you've stated you've already updated ps to 13.0.1.3
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

DNG Converter Not Recognizing .CR2 Files

I have a new Canon EOS 5D Mark II and CS3, so I cannot view the CR2 files from the 5D in Bridge in their native format. I read all the posts and upgraded to ACR 4.6, then upgraded the camera profiles to those in the ACR 5.2 package (the one that includes the 5D Mark II).
I then read that I need the DNG Converter to generate DNG files from the CR2 files, so I have installed DNG 6.3.
Problem now is that the DNG Converter will not recognize any CR2 files on my machine, neither the new 5D Mark II CR2 files of my old Rebel CR2 files. When I navigate to a folder containing CR2 files with DNG it says "No images have been selected" in the "Select images to convert" section of the GUI.
I have no idea what to do, I need to get the DNG Converter working to view the files from my new camera in Bridge. Help!

I wish I could say your solution worked - but it didn't! I have a Canon T2i, the very latest version of the Adobe "converter" (8.4) - and it refuses to recognize/find any Canon RAW (i.e. CR2) files. My desktop is 2 years old with lot of horsepower, Win 7, plain vanilla etc.
Step 1: Folder Selected ("Bonaire 2006")
folder selected.jpg
2. When I press "Convert", I get:
No CR2 files recognized.jpg
Another view of the problem:
after getting this: (BTW "Bonaire" is stuffed with CR2 files). Same problem all folders
no items match your search - say what.jpg
I've used a thousand utility programs for any number of purposes - something is amiss here - prompts or not!
Frank

DNG converter works automatically for NEF but not NRW

I have this issue with the DNG converter and Adobe Camera Raw 6.3. I run Windows 7 64 bit, and use the DNG in my worklflow with a program called Image Ingester Pro, where the card is downloaded with three copies (original and two backups) on separate internal hard drives, put in folders and renumbered, and the DNG converter is applied to the original and back up #1, leaving me only dng files in those hard drives. The original raw format is saved to the back up #2.
This works incredibly well with NEF files from my D2x. No issues. Using the latest download of the converter.
I have a Nikon P7000 that shoots a raw file that is a NRW file, which Camera Raw 6.3 and LR 3.3 now supports with this latest converter. I run the same program, and the DNG converter fails to run. It leaves me with NRW files in all three hard drives. I can then locate the folder, open the converter as a standalone program, and run the converter, and it converts the files. I then have to search for the NRW files and delete them, leaving me the DNG files in these 2 folders.
The same issue happens on my laptop runing Windows Vista 64 bit.
I have tried every work around including deleting the download and doing a fresh download of the converter. Somewhere the program stops when it sees the NRW file. Has an additional prompt or step been added? Is it a new administrative permission, that does not occur with the NEF files? This is really perplexing. Nikon is continuing to use this file format with the D7000 and possibly other cameras. Do we have to wait until ACR 6.4 is released for a fix?

I installed DNG Converter 6.3 this afternoon to use with NRW files from my P7000. It does not even recognize that NRW files exist, however runs fine with NEF files already on the computer. My laptop runs Vista 64.
Also loaded Converter 6.3 on my desktop, running Vista 32. Doesn't work with NRW files there either.

DNG converter 3.1 not functioning

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