DNG Converter 8.7.1 not converting RAW files.  Windows 7.

DNG Converter is not recognizing any RAW files hence it will not convert anything to DNG.  Tried the download a few times and different versions but nothing is happening.  I just had the computer repaired and iI have lost the ability to convert CR2 and IIQ files.  Previously, before the computer crashed I was able to do so.  At the recommendation of the service tech, I went from Windows 8 to 7, since I hated 8 and other machines I work on are 7.
It probably is a simple fix but I have no idea what needs to be done.  Please advise.

update your lr to lr 5.7.1
your ps can still be updated, but i can't determine why you're showing an old cr and you've stated you've already updated ps to 13.0.1.3
Downloadable installation files available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom:  5.7.1| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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