DNG converter fails

When uploading RAW files to bridge, they are downloaded as CR2 files and the DNG converter fails to work, even though requested to.
Customer has to separately open a copy of the DNG converter and do it separately from Bridge. Everything worked fine when he was using
a Canon 50D. He switched to a Canon 7D when this problem was first noticed. He has re-formatted the compact flash card, rebooted the computer,
tried to download directly from the camera, with no successful result.
(Photoshop CS4)
Browser: Firefox
Operating System: Windows 7

Hi,
Thanks for responding. I thought this was the forum pointed to from the download site, was not aware of the dng forum. Though there is another post on probs with convering Hasselblad files ( http://forums.adobe.com/thread/436615?tstart=0 ), my symptoms are quite similar ("Unknown error") so I would suspect this could be related to the same prob? As I am quite keen to get rid of the Phocus software, if there is anything I can do to help you fix the bug, just send me a note.
Thanks, Håkan
Ian Lyons kirjoitti 31.05.2009 kello 11:30:
If you're using the DNG converter then raising the issue on the
appropriate
forum might get a bit more attention
http://forums.adobe.com/community/dng
>

Similar Messages

DNG converter fails on some Hasselblad H2D-39 files

Hi,
I run CS3 so I tried the new 5.4 beta. When converting a batch of .3FR files, some files convert while others do not. Those that convert work well when opened in CS3, those that do not result in an error message in the converter. I cannot really se any pattern in which files work and which files fail.
Here is the sys info from CS3:
Adobe Photoshop Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 09:30:00 cutoff; r branch])
Operating System: Windows NT
Version: 6.0 Service Pack 1
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 4
Processor speed: 2400 MHz
Built-in memory: 3070 MB
Free memory: 1106 MB
Memory available to Photoshop: 1677 MB
Memory used by Photoshop: 95 %
Image cache levels: 2
Serial number: xxxxxxxxxxxxxxx
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS3\
Temporary file path: C:\Users\xxxx\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 69,2G, 55,6G free
br, Håkan

Hi,
Thanks for responding. I thought this was the forum pointed to from the download site, was not aware of the dng forum. Though there is another post on probs with convering Hasselblad files ( http://forums.adobe.com/thread/436615?tstart=0 ), my symptoms are quite similar ("Unknown error") so I would suspect this could be related to the same prob? As I am quite keen to get rid of the Phocus software, if there is anything I can do to help you fix the bug, just send me a note.
Thanks, Håkan
Ian Lyons kirjoitti 31.05.2009 kello 11:30:
If you're using the DNG converter then raising the issue on the
appropriate
forum might get a bit more attention
http://forums.adobe.com/community/dng
>

DNG converter fails to extract embedded .cr2 raw files

I just tried to extract embedded raw files from 889 raw files from a Canon 5D3 having been converted by the DNG converter 6.7 beta - the DNG converter only succeeded with extracting three of them. I also tried with the 6.6 stable version with the same result.
If DNG converter can't easily retrieve the embedded raw files then I think this "feature" should be left out - it's misleading people into taking unwanted risks when you're better off just keeping the originals (it's a bit more messy to organise and archive two sets of files, but I'd rather do that than having to mess around with this)
So stay away from this "feature" unless you want to paint yourself into a corner.

Download and test the most recent version (final GM) of DNG Converter 6.7 and retest...might also be useful to provide a bit more info such as OS & CPU...and also whether or not the DNGs behave normally in ACR or LR. Basic troubleshooting info to test or duplicate your findings would be useful (required) before you can honestly be making such "blanket" statements about DNG Converter...

DNG converter works automatically for NEF but not NRW

I have this issue with the DNG converter and Adobe Camera Raw 6.3. I run Windows 7 64 bit, and use the DNG in my worklflow with a program called Image Ingester Pro, where the card is downloaded with three copies (original and two backups) on separate internal hard drives, put in folders and renumbered, and the DNG converter is applied to the original and back up #1, leaving me only dng files in those hard drives. The original raw format is saved to the back up #2.
This works incredibly well with NEF files from my D2x. No issues. Using the latest download of the converter.
I have a Nikon P7000 that shoots a raw file that is a NRW file, which Camera Raw 6.3 and LR 3.3 now supports with this latest converter. I run the same program, and the DNG converter fails to run. It leaves me with NRW files in all three hard drives. I can then locate the folder, open the converter as a standalone program, and run the converter, and it converts the files. I then have to search for the NRW files and delete them, leaving me the DNG files in these 2 folders.
The same issue happens on my laptop runing Windows Vista 64 bit.
I have tried every work around including deleting the download and doing a fresh download of the converter. Somewhere the program stops when it sees the NRW file. Has an additional prompt or step been added? Is it a new administrative permission, that does not occur with the NEF files? This is really perplexing. Nikon is continuing to use this file format with the D7000 and possibly other cameras. Do we have to wait until ACR 6.4 is released for a fix?

I installed DNG Converter 6.3 this afternoon to use with NRW files from my P7000. It does not even recognize that NRW files exist, however runs fine with NEF files already on the computer. My laptop runs Vista 64.
Also loaded Converter 6.3 on my desktop, running Vista 32. Doesn't work with NRW files there either.

DNG converter 4.5, command line broken

Hi,
The command line feature of the DNG converter appears to be broken on the latest version (4.5).
Version 4.4.1 still functions OK...
Anyone got a clue?
Greetings,
Auke

Yes there is a problem with 4.5, I is using it togheter with Downloader Pro and have recieved this from the developer:
It appears to be a bug in Adobe's DNG Converter: the -o command line option appears to be broken. This document lists the command line options: http://www.adobe.com/products/dng/pd...ommandline.pdf
If you type in the same command line options as DLPro's plug-in is using in a "Command Prompt" window Adobe's DNG Converter fails to create the DNG file using the pathname specified using the -o option. As far as I can see -o works if the output filename is specified but fails if a full pathname including the directory is used.
Unfortunately there isn't much I can do about this as the problem is caused by a bug in Adobe's software.
See the full forum messages on:
http://www.breezesys.com/forum/showthread.php?t=2874
br,
Bo

Can't open .CR2 files in PhotoShop CS5, Camera RAW or Adobe DNG Converter

Firstly take note I shot these with a Canon EOS 450D (or Rebel XSi)...
I see a lot of answers speaking about having the most up to date version of the Camera RAW Plug-in.
I have a similar issue with my .CR2 files... I cannot open them in Camera RAW because it tells me that my camera model or make is not supported by the Plug-in, and so I was directed by other forums to just try converting the .CR2 files to .DNG. I already had the Adobe DNG Converter (version 6.5 I believe), so I tried this. It too told me that my files or camera make were not supported.
However, I have always been able to successfully both open my .CR2 files AND convert them to .DNG. I had not updated anything on my camera nor on my Adobe programs and for some reason this last attempt to open RAW files failed me... I have no idea what change would have led to it. Luckily I shot in both RAW and Large JPG but I certainly don't want to rely on my JPGs of course... Any idea why this problem might have arisen now if it had always worked easily in the past?
Thanks!

Are these the same exact files you've opened before that you cannot now open?
Or are they newly copied files (camera or CF card to computer)?
Can you not open ANY Canon 450D files, even those you find online and download?
What I'm getting at with these questions is to try to eliminate or suspect data corruption of the files on your disk.
Exactly what versions of the various tools do you have, specifically (don't guess - go check)?
-Noel

Can't convert CR2 files with DNG converter

After buying the Canon T2i, I realized that the files (CR2) won't open in PS. I did my research and found that the dng converter was the thing I need. Unfortunately, the converter won't recognize and convert the CR2 files that I try to convert.
I am guessing I will probably get a reply telling me I should have done my research before I bought the camera (as I have seen in other forums), but I am hoping for a more productive (and less offensive) answer.
Thanks!

I see a lot of answers speaking about having the most up to date version of the Camera RAW Plug-in. I have a similar issue with my .CR2 files... I cannot open them in Camera RAW because it tells me that my camera model or make is not supported by the Plug-in, and so I was directed by other forums to just try converting the .CR2 files to .DNG. I already had the Adobe DNG Converter (version 6.5 I believe), so I tried this. It too told me that my files or camera make were not supported. However, I have always been able to successfully both open my .CR2 files AND convert them to .DNG. I had not updated anything on my camera nor on my Adobe programs and for some reason this last attempt to open RAW files failed me... I have no idea what change would have led to it. Luckily I shopt in both RAW and Large JPG but I certainly don't want to rely on my JPGs of course... Any idea why this problem might have arisen now if it had always worked easily in the past?
Thanks!

Problems opening DNG converted file in Photoshop CS3

I have used Adobe DNG Converter 5.4 to convert my Panasonic DMC-FX150 raw images. The conversion goes well, but the resulting file throws an error when opening in PSCS3: Could not complete your request because Photoshop does not recognize this type of file.
The only thing I can think of is that the images were taken in the 16:9 aspect ratio.
Lightroom will render the image to a tiff, which I can then open in PS, but this is a PITA.
Is the 16:9 ratio unsupported in CS3? appoligies for not pre-searching the forum other than looking for "16:9"

well, problem is back. DNG radomly failing to process all images. I took 6 pictures all at the same settings, and out of the 6, only two converted successfully. No errors in DNG, but in Finder, for the files that don't open in PSCS3 don't have thumbnail icons.

DNG Conversion Fails in Camera Download

I've been using Photoshop CS4, Bridge and ACR for about a year. I was sold on the Adobe rationale for converting to DNG and have been doing so using the convenient check box on the Photodownloader screen. It has worked fine the entire time - until now. Suddenly that no longer works: although the DNG conversion box is checked Bridge only downloads the raw NEF files and reports at the end that it the DNG conversion failed on all of the photos that were downloaded.
So - here is what I've tried:
- Rebooted my Windows XP computer ( dual core - which has 4GB of RAM). Same results - no conversion
- Reinstalled Photoshop CS4 - and everything on the disk. Same results - no conversion
- Downloaded version 5.7 of Camera Raw (just found out there is a 5.9). However that seems to only update camera profiles - and doesn't change the version that displays on the Camera Raw preferences menu: 5.0.0.178. Same results - no conversion.
- Finally I downloaded the free DNG converter. It works, but I would much prefer to have the download program work
Any clues to solving this will be greatly appreciated.

Film4Now wrote:
…version 5.7 of Camera Raw (just found out there is a 5.9)…
??? !!! Where?
Film4Now wrote:
… the version that displays on the Camera Raw preferences menu: 5.0.0.178…
That proves you did not install 5.7 correctly and you failed to remove the old 5.0 plug-in.
Wo Tai Lao Le
我太老了

DNG Converter

Hi,
Does the Adobe DNG converter convert back to a TIFF format ?
Essentially I am looking for an Adobe product that can batch convert DNG files with edits into the correct TIFF.
Many thanks.

So here's my dilemma and what we've tried:
We need to be able to convert a DNG to a TIFF, using the Image Settings (not Camera Raw Defaults, which seems to be what most batch converters we've tried do).
We can do it when converting to DNGs JPEGs, using the Adobe DNG converter. However (and correct me if I'm wrong), subsequently converting the JPEG to TIFF will be lossy.
We created a droplet, which simply opens the file in Photoshop, then saves it as a TIFF. This works in the command-line.
However, we want to be able to call the droplet from a .BAT file, which is shelled-out to from an Oracle database. This works for CS2 running on Windows XP. However, it fails for CS5 running on Windows Server 2008. The Application Event Log (in part) says: "faulting module Photoshop.exe, version 11.0.0.0, exception code 0xc0000005, fault offset 0x00972fa7, process id 0xdc".
1. Does anybody know of a solution to getting the droplet to work in the above fashion?
2. Is there programmatic way to achieve what we want? Assuming we have all required DLLs, etc, can we just write a program (any language) to leverage existing modules to get our conversion done?

Latest DNG converter not working in command-line mode

Today I downloaded Adobe's latest DNG converter. It is failing with both .NEF and .CR2 files when run in command-line mode. It does appear to work in GUI mode. The switches+arguments I've used for my tests are:
-u -e -p1 filename.CR2
(or filename.NEF)
With an older (CS2) version of the converter, the above arguments produce a .DNG output file as expected (with .CR2 files; I didn't try it with D3 .NEF files; surely that older version doesn't support the D3's format).
With the very latest version, running the program with the above command produces no output. There's no error message.
The 'readme' file that comes with the converter doesn't include any information about command-line usage, but I did find a PDF file covering this (adobe.com/products/dng/pdfs/dng_commandline.pdf). The switches+arguments shown in the PDF file appear to be exactly the ones I used in the past.
I'm sure I'll need to use the most recent version to convert D3 RAW files. Is there something wrong with how I'm specifying its command-line switches/arguments?

It struck me silly that I've been running tests with v.3.3 when 5.2 is the latest, so I downloaded it. The setup "wizard"...hmm, why is it a "wizard"? It provides no choice of installation path. I didn't realize this because immediately after I'd launched it, I knocked something onto the floor, reached down to pick it up ... and looked back up just in time to see the "wizard" complete the installation...but where, I didn't know. It didn't display any information about where it had installed the app. Adventures In Discoverability. :) I hunted around on the hard drive until I found it (C:\Program Files\Adobe -- well, at least you can launch it if you think to look for it in the 'Start' menu). So ... that needs a bit of work. Anyway, I copied the app into a directory of my choice -- one that's in my system's %PATH%, replacing spaces in the name with underscores. It works fine in that directory -- no problem with the name-change as far as I can tell. Now back to the fun stuff...
This version doesn't seem to require a fully qualified path to the input file or to the output directory when "-d" is used. That's an improvement. IOW, this worked:
converter -p1 -d DNG filename
where "converter" is the program's name, "DNG" is the name of a subdirectory of the directory where I'm running the test, and "filename" is the name of a RAW file in that directory.
The program still doesn't know how to create a directory (or ask about creating one if it doesn't exist). Fails silently if "-d" is used and the specified directory doesn't exist. But at least this version returns an exit code of 1 due to the failure -- better than returning 0.
Still doesn't understand wildcards. Hope done sprang eternal there for a moment, but oh well. Back to "for" loops...
Still fails silently, returning exit code 0 (oops), if a nonsensical command-line is used (e.g., using "-c" as the only argument).
Hey, how about a truly silly command-line error -- a command line including both "-c" and "-u". What happens? It "consumes" the first of the two mutually exclusive switches, ignoring the second -- you get a compressed DNG file. Swap the order of the switches, and you get an uncompressed file. (I'd vote for a syntax-error message in that case, m'self.)
Interestingly strange little program...If I run it from the command line, it drops back to the command line immediately after I press ENTER. That makes it appear to have failed. But it hasn't -- it's running in the background, and a few seconds later the DNG file is created. But, if I run it from within a batch file, it does NOT return control to me until it has completed writing the output file. Wonder what's up with that.
Fun stuff. :)

New adobe DNG converter and CS4 quality problems - EOS 7D

Hi,
A friend of mine uses Adobe Photoshop CS2.
He plans to buy Canon EOS 7D or EOS 5D Mark II in the future but first we did some tests and conversions.
We found many problems and quality issues.
First Problem is that CS2 doesn't support Canon EOS 7D directly so user has to use DNG Converter to convert the EOS 7D file from .cr2 to a .dng.
When i use and test this, CS2 recognizes and opens .dng file correctly then i optimize sharpness, color etc etc in the photoshop and save the file from the file menu (Save AS) as .jpg file.
Adobe Photoshop CS2 fails to save exif data.
It just saves the camera model nothing else.
On the other hand if i use CS4 it saves all exif data (without dng):
The next problem is quality.
If i use indentical settings in RAW converted between CS2 (dng) and CS4 (cr2) CS2 images look sharper and have more "per pixel sharpness" than CS4 raw images.
Here's a sample (raw file taken from dpreview.com) that i tested it using both raw converters:
So these are two problems that i don't like nor does my friend and i am asking you if you would fix that and why such hudge difference ?
As the CS4 is being the newest the best of all photoshop it should had better picture but in this case the older version has better picture and i don't see any logic in that.
So if user wants to go for better quality he/she will pick CS2 but have a disadvantage - Exif is not saved in the .jpg file.
I also think that if dpreview would have used CS2 instead of CS4 they would get much higher "per pixel sharpness" from Canon EOS 7D as they did now.
Thanks.

Spc.. wrote:
If i use indentical settings in RAW converted between CS2 (dng) and CS4 (cr2) CS2 images look sharper and have more "per pixel sharpness" than CS4 raw images.
You can't use the exact same settings since the settings in ACR 3.x (Photoshop CS2) don't match up to ACR 5.x (Photoshop CS4).
Seriously, there was a major change in ACR 4 and then 5 that make comparing ACR 3.x and 5.x pretty pointless...
Fact is if you aren't getting optimal results from Camera Raw 5.x then you don't know how to use it...simple as that.
ACR 3.x had a very crude image sharpening process compared to either ACR 4.1 and above of any 5.x version.
Seriously, Photoshop CS2 and Camera Raw 3.x is way old tech...if you can't get better IQ from 5.x you are doing something wrong.

CS 4 and DNG Converter

Hi,
1) I'm trying to get my CS 4 work with DNG Converter but it seems hopeless. I've downloaded the ARC 5.7 and DNG Converter from the site but when I try to import a raw file via Bridge using the "Convert to DNG" function, it fails only saying "Convertion to DNG failed". I'm using Mac. The Photoshop CS 4 is a part of a "Master Collection"
2) I've recently switched to Mac and would like to use my Elements 9 disc I bought for Windows about 6 months ago. Is it possible to find Elements 9 on the site? I've tried...and if I would find it, can I download a Mac version using my licence key?
Thank you someone out there / Fredrik

Freddy71 I would recommend posting your inquiry to the Camera RAW forum.

DNG conversion fails sporadically with Get Photos From Camera

Camera: Canon 40D and 5D
XP SP2
CS3
Bridge 2.1.1.9
ACR 4.4.1
DNG Converter 4.3.1
Importing my files to Bridge using the Get Photos from Camera (GPFC) option results in sporadic DNG conversion failure. There's no pattern, just a lump of files that don't get converted at the end of the process. It's very frustrating because I have to manually go back and find the files that failed and use GPFC option again. Even then sometimes it fails again!
I'm attached to using the GPFC option instead of the standalone DNG converter because GPFC lets me automatically make a backup file to another disk and adds a template. But even when I use DNG Converter to import the files off my card, DNG fails for some of the files. Purging the cache only works half the time and for some of the files.
Is there any solution to the GPFC problem? I've seen people have similar problems, but with no real conclusions...
Any ideas? Thanks in advance.

Ramon,
No, I have tried purging/refreshing before and it doesn't help, because the un-converted CR2 files are just skipped over and put in the same destination folder as the successfully converted CR2 files (to DNG). I thought it might be a memory issue, but I never have any other applications open. As a test, I purposely opened some other applications to see if MORE CR2 files would be skipped, but the amount of files skipped was still random.
My "DNG Conversion Settings," accessed through the Get Photos From Camera dialogue, is set to:
Jpeg Preview: Medium Size
Compressed (Checked)
Preserve Raw Image (Checked)
Embed Original Raw File (UN CHECKED)
Could some of my Edit>Preferences>Cache options be overloading things and causing skips? I use the default settings because I wasn't confident with messing around with the cache.
Thanks

DNG conversion fail and Photoshop will not open my NEF files (Newbie question)

Two part question. First, I just recently installed photoshop CS4 to my (windows vista) computer and I go to upload NEF photos to bridge and I check the box that says "Convert to DNG" and when it finishs uploading it says "Files successfully copied, However, DNG conversion failed." It says it everytime and I don't know what to do about that.
Second part: I try to open my NEF files in photoshop it says "Could not complete your request because it is not the right type of document." I am using a Nikon D90 and I don't know if that has anything to do with this. I apologize if this question is in the wrong forum, I am new to this and I thought maybe camera raw had something to do with this at least.
Thanks for any help

You need to update your Camera Raw plug-in to either version 5.2 or 5.3RC, as well as the new DNG converter. They are available on the Adobe download page, and there are complete instructions for installation available there.

DNG converter fails

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