DNG indicating "Unsupported Image Format"

Since X3F raw files (Sigma Photo SD9, SD10, SD14) are not supported, I read that I could batch convert the files to DNG in order to import them into Aperture. I downloaded the free app from Adobe but no matter what settings I use, the files do load and show the jpeg preview, but goes to the red warning that the image format is not supported. I tried with and without the embedded raw file and everything I could think... there are not a lot of options as the software is very simple.
My questions are:
1-Is it possible to load DNG files into Aperture?
2-Is there a way to add X3F import capability with a third-party plugin?
Thanks!

I read that I could batch convert the
files to DNG in order to import them into Aperture.
I don't know where you read it, but it's not true...
My questions are:
1-Is it possible to load DNG files into Aperture?
Yes, but only for camera models that Aperture already supports. If you do a search of the forum you'll see lots of discussion about this, and how DNG is not quite the 'universal' RAW format that some people hope it to be.
2-Is there a way to add X3F import capability with a
third-party plugin?
No. All you can do if you want to put your Foveon images into Aperture is to convert them in something else and import the results.
I'd recommend going to http://www.apple.com/feedback/aperture.html and requesting support for the cameras.
Ian

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Unsupported Image Format Error- Damaged files???

I have been working a series of pictures (all .jpg) and doing some editing. Pictures were fine.
I went back in today and a fair number of pictures are now indicating unsupported image format and just show red. I can see the image in the thumbnail and briefly if I press "M" or click on the red background. The image will flash and then go back to the red-background with "unsupported image format" message.
What happened?
Can I get back to the Master somehow and save the image?
Are there certain edits you shouldn't try in a .jpg (vs. RAW) file??
I am afraid to do more work on the pictures for fear of damaging more files.
Thanks.

Hi Pittsburgh,
I don't have a quick fix except to go and find the master file. If you're using a referenced file, this should be easy enough; just navigate to the place you're storing all the masters. If you're storing all your master files in your Aperture library, this can be opened by right-clicking the library icon, and selecting "Show package contents". You might need to do this 3 or 4 times to navigate through the library, folders, projects and import groups etc, but it is possible to dig right down to the originals.
Once you've found the original file, how does it look? Can you open it with other apps? (Be careful not to save any changes to this file). Is the file there?
If you can answer this question, you'll give us more info to work with and a better chance at resolving your problem.
Of course you could look up this problem in your manual, or Time Machine back a while and restore either file or the project. But these are last ditch efforts (the manual especially
Andrew

Aperture 3 and DNGs from LX5 raw files: unsupported image format

My LX5 arrived, and I tried converting a raw file to DNG with Adobe DNG Converter 6.2.0.21 beta and importing it into Aperture. No luck: Aperture says it's an unsupported image format. I tried setting the compatibility as far back as possible in the preferences, and still no luck. Any idea why this doesn't work? I used Adobe DNG Converter multiple times to work with raw files from unsupported cameras, so it's a real surprise to get the unsupported image file message.
—Andreas

Unfortunately, this is more about Apple dragging its feet than a cutting edge issue. I got an LX3 and upgraded to Aperture 3 in February of this year. RW2s straight out of the camera always imported just fine. However, I've never been able to get a DNG generated from an RW2 with Adobe DNG converter to work. Interestingly, DNGs from another file format I use (PEF) work fine in Aperture.
I submitted a issue report to Apple about the RW2 to DNG problem back in March, and like so many other suggestions to them, it seems to have vanished into the ether.

Unsupported Image Format for DNG from GF1?

I am in the process of trying to switch from Lightroom 3 to Aperture 3 (in case you are wondering why the main reason is increasing integration between iOS and Aperture).
Most of the images in my Lightroom catalog are from Nikon DSLRs which when I import as DNGs from Lightroom into Aperture show up just fine. However, all of the old DNGs I try to import from Lightroom as DNGs that were shot with my Panasonic GF1 don't render in Aperture and just show up as "Unsupported Image Format."
Please note that new GF1 images I import from the SD card of my GF1 import just fine. The problem seems limited to GF1 images saved in Lightroom as DNGs that I am importing into Aperture.
Does anyone have any suggestions as to how to correct this issue?
Thank you.

Solved it. Had nothing to do with Photoshop PS4 install, it had to do with moving my home space to a larger external drive. One of the "import" setting changed (I don't remember changing it) such that the images weren't getting imported into Aperture. (Re-?)checked that, and all is well. Will go for the PS4-reinstall tomorrow.

Intermittent "Unsupported image format" message with either CR2 or DNG

I am seeing "Unsupported image format" messages once files created by a Canon EOS 1Ds Mark iii (+stored in Canon's CR2 file format or when the same file is converted to Adobe's DNG file format+) have been imported into Aperture.
Some files will import and be viewable. However, most of the time the files are not viewable. This occurs even after updating Aperture to 1.5.6.
Is anyone else seeing problems with CR2 or DNG files created by Canon EOS 1Ds Mark iii?
Has anyone see a solution?

I think Support is confused with the Canon camera models.
10.5.1 supports 1D Mk III, but only 1Ds Mk II.
(http://docs.info.apple.com/article.html?artnum=306835
http://www.apple.com/aperture/raw/cameras.html)
I don't believe that 10.4.11 supports anything that 10.5.1 doesn't support. In fact, the docs at http://docs.info.apple.com/article.html?artnum=306297 say "Adds RAW image decoding support for the following cameras: Panasonic Lumix DMC-FZ50, Leica V-Lux 1, Olympus E-400, Olympus EVOLT E410, Olympus EVOLT E510, Canon EOS 40D" (the 1D Mk III came in the 10.4.10 update.)

DNG files labeled as Unsupported Image Format

I have used the Adobe DNG Converter and LIghtroom 3 to convert some raw image files from a Fujifilm S100fs camera, and then tried to import them into Aperture 3. In all cases, DNG files from this particular camera are labeled Unsupported Image Format, while DNG files converted from other unsupported cameras have been imported successfully into Aperture.
I think this is clearly a defect in Aperture that should be fixed, and I would like to know how a user is informed by Apple that a behavior has been identified as a defect and put on a list of problems to be fixed.

I can now add more details to my problem with Apple's treatment of DNG files originating from .RAF files created by the Fujifilm S100fs camera.
I took this issue to the Adobe DNG Converter forum, to investigate whether the DNG Converter was creating a Linear DNG file from these originals. I had read on Apple forums that the MAC OS would reject DNG files that were linear, and that this sometimes happens when the Adobe Converter encounters raw file parameters that it cannot handle, such as barrel distortion correction figures.
I have established that these DNG files from my S100fs camera RAWs are NOT linear DNG's. I found a helpful reader on the Adobe forum who had the tools and knowledge to look inside my DNG files, and ascertain that they were not Linear DNGs.
So I have exhausted the possibilities that the MAC OS is rejecting my DNG files for a recognized valid reason, and I return to my opinion that this is an Apple bug and needs to be fixed.

"Unsupported Image Format" all of a sudden, with previously workable files

Folks,
I've got an issue that seems very strange indeed.
Months ago, I bought a Pentax K20D. I also bought a 17" MacBook Pro and Aperture. Camera and Aperture played well together.
I encountered the known issue with white spots on the image when using the 2-second timer for long exposures. I read about how the Pentax firmware update 1.01 changed the EXIF Make information, causing Aperture to be unable to read the K20D PEF RAWs. So I waited.
When Aperture 2.1.1 was released (and I think the Apple RAW update), I installed both of those. When I heard through this forum that the updates fixed the problem, I also updated my camera's firmware and confirmed that it worked.
So smooth sailing for a few months on Aperture 2.1.1, OS 10.5.3 (or .4, I forget), and K20D firmware 1.01.
Then I bought a Mac Pro 8-Core with 10.5.4 on it. I sold the 17" MacBook Pro. I used the Migration Wizard to move my user account from one machine to the other, but did a fresh install of all applications. (I've been an Apple tech for the past 7 years, and have various certifications. I know the user transfer process isn't perfect, but it should have the following results... read on)
Now, in Aperture 2.1.1 on 10.5.4 with all updates, PEF RAWs taken with K20D firmware 1.01 that were previously edited, manipulated, etc just fine on my MacBook Pro say "Unsupported Image Format" in a big reddish-black box when I try to view the master. If I switch to Quick Preview, it displays just fine, but is un-adjustable. Additionally, any NEW images I copy from my K20D show in the Import window as being 0x0 pixels (or occasionally 160x120 pixels) and will only show a tiny preview or "Unsupported Image Format." All PEF RAWs taken with K20D firmware 1.0 are just fine.
So here's what I've done:
1) Tested a fresh install of 10.5.4 on another HD in the Mac Pro. Installed Aperture 2.1, updated to 2.1.1. This should be perfectly clean. It gives the "Unsupported Image Format" error with any new images from my K20D. Copying the library from my other partition gives the same problems as described earlier.
2) Tested a fresh install of 10.5.3 on another partition in a Macbook Pro. Installed Aperture 2.1, updated to 2.1.1. Applied the Apple RAW update and iLife enhancements. It gives the same errors as before.
3) Tested a fresh install of 10.4.11 on another partition in a Macbook Pro. Installed Aperture 2.1, updated to 2.1.1. This worked perfectly for all PEFs and DNGs.
4) Took a month-old backup (from when everything was working just fine) of my Aperture Library and loaded it into all of the above configurations. Same results!
So what is the deal here? Aperture all of a sudden can't read images that it itself was able to edit a month ago? How come it works just fine in 10.4.11? This seems really messy. I have essentially lost a lot of the work I've put in.
I can use DNGs moving forward, but my past work is now messed up, and the DNGs are almost 75% bigger than the PEFs!
Anyone have any ideas for resolution or should I just call Apple?
Message was edited by: MonsieurBon

If it's any consolation, I had the EXACT same problem today; just opened Aperture 2 and my entire library of images shows "unsupported image format' -- the thumbnails are still intact but clicking on any image suddenly shows the red screen.
Same situation, these images were previously editable and accessible. We had a power outage an hour ago and initially I thought my library had crashed, but I was not actually using Aperture 2 at the time of the outage so I don't think that's the case.
Given the relatively sparse attention Apple gives to these forums, I don't expect there will be a quick response.
I have Leopard 10.5.4 installed, I don't have access to another version of the OS to see if I can get it work. If I'm not mistaken, wasn't there a series of Software Updates recently? I click on these without really checking the apps that are affected; could Aperture have been one of the apps 'revised' by the recent update?

After loading Lion I cannot open some pictures. I get Unsupported Image Format. It tells me picture was taken with Canon EOS Rebel with unknown lens

After loading Lion I cannot open open some pictures in Aperture. I get Unsupported Image Format, all files even the ones I can open are .JPG. Also it tells me picture was made using Canon EOS Rebel with unknown lens.

You mention that 'most' of your files are DNG. Try
running the effected files through Adobe DNG
converter again and then import your reprocessed
files to Aperture and see if the problem persists.
I had a problem with a batch of D2x files converted
to DNG which had been metadata tagged by
PhotoMechanic (the evil app).
B.T.W. You mention that you had been using Bridge.
Are you getting any of the embedded XMP metadata
coming into Aperture during the import process?
Already tried that multiple times...no luck. I'm wondering though if it might be related to metadata as you suggest. I'm still trying different things to see what happens.
I was able to alleviate the problem on one set of images by painstakingly searching my external drive for the oldest backups I could find - CR2 files from before DNG conversion. I then ran those through DNG Converter and tried importing them again (this time, I embedded NO thumbnail, but I'm not sure if that made the difference - I think it was more likely a fluke in the original conversion that caused the problem). This time, it worked.
Now, the big problem is that I still have a couple hundred images for which I can't seem to locate the original CR2 files. I don't typically keep them after conversion, as I don't have the space for both.

Why do G3 raw files show as "Unsupported Image Format" in Aperture?

I am moving towards shooting in raw, and as an experiment I imported some sample raw files from the publicly available text images on the Photography Blog. When I try to look at these images, I get a black screen with a warning triangle and the message "Unsupported Image Format". This happens for all the different raws, including some G3 raw files (.rw2). Oddly, it can read the EXIF metadata and has all the information about shooting settings etc. If I import the same files into iPhoto, it displays the images properly and allows editing, etc.
I have a workaround, which I've also tried with my Fuji X10 raws (still not supported on MacOSX), of running them through the Adobe DNG converter, and then looking at the dng files which seem to work fine. But it's a pain.
This has to be one of those simple "D'oh" things, but I can't see what I'm doing wrong!

Thanks Leonie, the second part revealed that I have been an idiot, although the behaviour is still surprising. The folder has a mix of DMC-G3 raws, Fuji X10 raws, and DNG files produced from both. For the Fuji X10 files, the DNGs produce images and the raws produce the "Unsupported file format" message. The latter is not surprising, the former a little surprising (as I've heard that DNGs only work when the associated raw works). The last two remarks don't directly address my problem (or perceived problem), but they perhaps set the frame for my expectations.
For the G3 files, when I look at it more closely, the G3 raws DO display correctly, while the G3 DNGs give "Unsupported file format". I had managed to fool myself into thinking it was the other way round (Aperture does rather hide the full file name).
So I was completely wrong, Aperture does support DMC-G3 raw, it's just it's DNG support that's a bit weird. However, it's on my side if I need to use X10 raws (via the DNG step). In fact so far I've given up the latter, as the noise levels are so much greater than in Fuji's in-camera JPEG conversion.
So, thanks very much for your help. Now I remember the first rule of system support: never trust what the customer tells you! (I know you're not really customer support, but I guess the same rule applies.) Thanks again

When I try to import raw files from my nikon d600 I get the message Unsupported image format, When I try to import raw files from my nikon d600 I get the message Unsupported image format

When I import raw files from my Nikon D600 into Aperture I get a tryangle sign with "unsupported image format"

Latest Adobe DNG converter (7.2) DOES indeed convert NEF pictures coming from a D600.
Head up to Adobe's website and download the app.
You'll only miss the focus information (focus distance and focus sensors used), but you'll be able to work with raw and not rely on jpg only!

EOD350D/ Digital Rebel raw - unsupported image format ?????

From the raw tech spec page:
Supporting the RAW formats from all leading digital camera manufacturers (including Canon and Nikon), Aperture provides optimized support for such market leading cameras as the Canon EOS 1Ds Mark II, Canon EOS 20D, and Nikon D2x as well as the highly popular Canon Digital Rebel and Nikon D50. It also supports the Adobe DNG format.
URL: http://www.apple.com/aperture/raw/
Well, I must be doing something wrong. Ik can see the thumbnails, but once imported I always get 'Unsupported Image Format'.... This is what most aften see in Aperture. I must be overlooking things....
EOS 350D with firmware version 1.0.2
iMac 2GHz/1.5GB RAM Mac OS X (10.4.3)

Ok, messing around in the raw.plist fixed this. Is not an Aperture issue, more an OS X 10.4.3 issue --> http://minimal.cx/2005/11/01/make-os-x-1043-understand-canon-eos-350d-raw-files/

Unsupported Image Format - Please Help

Since upgrading Aperture to 1.5 all my RAW images (.CRW & .CR2) from my Canon 300D and 20D, initially show when I click them and then very quickly turn to a maron coloured box with the words 'Unsupported Image Format'. I am really worried about this as it's not just 1 or 2, but all my RAW images which is about 80% of my library. All JPG images are fine.
I would be very greatful to hear some work arounds to this.
Thanks

Hello,
It's not your RAM. Folks on quite a few forums have been reporting similar problems. As well there have been several threads on this forum of a similar nature.
I've a similar, but different "Unsupported Image Format" error.
I shoot Canon's 1Dsmk2 and 5D cameras, both of which put out .CR2 files, and both of which are supported by Aperture.
So far Aperture has been able to open all of these.
However, I converted quite a few of them to DNG files with the last version (Adobe DNG converter 3.4 I think - 3.5 is the current version so I'm guessing the last one was 3.4)
Aperture is unable to open any of these DNG files. I get that same 1/2 second preview flash and then the error.
All of these DNG files open fine with PS CS2, Bridge, Lightroom. They also appear correctly with other Apple Products - Preview and iPhoto [ 6.0.5 (316) ].
So the problem seems to be Aperture specific.
I've done some tests with the latest Adobe DNG converter (version 3.5). There are basically 4 settings that one can alter. Embed original, size of preview, compression, and to store the file as a mosaic or linear. If the "linear" option is selected, alone or in combination with any of the other options, then Aperture cannot open the file.
If linear (in version 3.5) is not selected then Aperature seems to be able to open the files converted with all of the other options, either selected alone or in combinations.
None of my DNG's converted with the last converter (3.4) had the "linear" option selected.
Also, I've tried running a DNG created with v3.4 through the v3.5 converter to see if it would then open in Aperture, but this didn't work.
I've tried rebuilding the library and the other fixes mentioned by others here - every other program except Aperture seems to be able to open these files.
So, I'm hoping that there is a v1.5.1 out pretty quickly whicch addresses these image compatibility errors.
Steve

Unsupported image format Canon G2 CRW

I downloaded the trial to see if Aperture is something I would like to use. I have an old Canon PowerShot G2 and I shoot in RAW. The file type is CRW. After making a new project I select Import and import the CRW files into the Aperture library but it will only show the thumbnail on the bottom frame but will display a red box with Unsupported Image Format where the picture should be for me to edit.
Is the Canon RAW format not supported by Aperture? If it is how do I go about using CRW files in Aperture?

It does and I tried that but that just puts to many steps into my workflow. With this it becomes
Open Bridge, find the photo open in Ps to use the Raw importer, click save as and save as a DNG. Then open up Aperture and import there and edit. At that point of using the Raw importer I might as well do the work there and in Ps.
Maybe Apple will see it that they should support the older cameras, who knows. At least with Adobe they support back to the PowerShot G1.

"Unsupported image format"- Has nothing to do with RAW images-

I have a very weird problem with one of my Aperture 3 libraries. This only seems to apply to one library, all the others I tested seem to work just fine.
This library was created on my MBA and transfered to my iMac when I returned from my trip. It worked fine until yesterday.
When I open an image (thumbnail looks just fine) the photo briefly shows the large view with the "Loading" indicator at the top. When the loading indicator goes away the photo is replaced with the "Unsupported image format" display. After that the thumbnail is gone too. This happens for most, but not all images in this gallery. I can restore the thumbnail and other previews from the raw NEF photos by choosing "Reprocess Original".
I have already tried all the options the Aperture debug menu offers (start with Option-Command), this didn't help…
When I open the library in the Finder (Show package contents) I can drill down to the "Previews" folder and see the photos that Aperture wont display. They seem jsut fine and all file permissions seem to be set correctly…
Has anyone ever experienced this problem? I really don't know what else i could try, short of deleting this library and importing all the images into a new one, losing all my edits, of course… Super annoying…
Thanks and kind regards, Hans
Edit: The raw photos are from my Nikon D700, which has been supported by the RAW importer since forever. i dont think that has anything to do with the original files, especially since Aperture can recreate the previews from the raws…

There has been problems with the last Raw update released a few days ago especially with Nikon cameras.
Have you updated your system software in the last day or so? Is it possible you updated on one system but not another.
And for what its worth norbertmuc's question was valid from a troubleshooting standpoint. If something worked at one point and stop working at a second point it is fair to ask what happened between those two points. He might have been a bit brusque but I don;t think he was accusing you of anything.
And of course there are many things you can do to a library to break it.

Unsupported Image Format after recent Digital Raw Update..?

I think there is a serious bug in the most recent digital camera raw update.. Though I am not sure if it's a 10.5.6 update issue or the recent camera raw update (v2.4)... The problem is didn't launch aperture between these so I don't know..
I have a Leica V-Lux 1 camera. The RAW format for this camera has been supported since leopard came out. However, in a effort to save space I always convert my leica raw files to DNG. This hasn't been a problem for me and things have worked fine... However, after this update I am receiving the dreaded unsupported image format.. What is interesting however, is that this is only for my DNG converted RAW files in aperture.. Those files which I didn't convert to DNG and remain in raw (i have a few) don't have this message. This is serious, I have lost access to my entire collection of pictures as a result..

The solution to fix this was to restore the 2.3 camera update (RawCamera.bundle) file using time machine. I will have to report this to apple bug reporter as this is a clear problem with 2.4 update and easily reproducible.

DNG indicating "Unsupported Image Format"

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