DNIS configuration And Call flow configuration in Siebel

can we configure Call flow and DNIS is siebel ? also can we upload Prompt in Siebel CTI?

You can but not IVR stuff.

Similar Messages

Material Type Configuration and Creating Z configured Material Types

All-
Every solution architect I have contacted has told us that itu2019s standard practice to create copies of standard SAP material types (and all other configuration) and then update configuration to make the object client specific rather than just modifying SAP standard. You do that because when SAP delivers upgrades they may update standard configuration keys and that can cause disruptions. We talked to some folks at SAP who told us the same thing.
My Client had previously agreed to this but now some of their IT resources have pushed back with their primary argument being u201Cthis hasnu2019t affected us for the last 15 years so we want to continue with what we haveu201D i.e. modifying configuration and customizing the SAP delivered material types. Theyu2019ve also found some SAP documentation that says itu2019s fine to do it either way. I donu2019t have the depth of technical knowledge to get into all of the arguments for / against this.
Request u2013 Can anyone point us to a position paper or document that states why we suggest this (reasons, pros, consu2026) or someone that could provide us with the expertise to clearly state why and what the consequences are if they donu2019t? Or if this is really just something that is suggest based upon the potential for problems and they can do whatever they want?
Any information would be greatly appreciated

You obviously can modify a lot of standard objects because the config. option is there.
The main reason not to is because they act as models e.g. what is the SAP standard model for configuration of a Traded material (in the given Solution, Country etc.). If you have copied the std and modified the Z version you can always refer back to the std if you run in to unexpected difficulties. If you've modified the std, you have no model to refer to. If you modify the std and it then doesn't do what you want or you hit an issue of some form, you pretty much have to figure out why yourself because SAP would probably charge you.
Material Types in particular involve a huge potential number of fields (900+) and complex field selection.
If you do modify a standard, at least document exactly what changes were made so you and subsequent support personnel can understand how the object has been modified. 'Small' modifications of objects you may well have no future issue with, 'big' modifications of big objects could well come back to haunt you.
Regards,
Nick

How to configure and call Jasperreport from Oracle Forms 10gr2

Dear All
Please help me in configuring Jasperreport with Oracle Forms 10gr2 or AS.
And also tell me how to call a report from Oracle Forms.
Thanks

I have a pro*c precompiled program on unix server (unix environment) and I want to execute or running it from oracle forms, release 4.5 on MS Windows.
how do i execute or running it from oracle forms, release 4.5 ? please tell me what the command (syntaxs) is and all about it ?you can mail me at [email protected]
thank's

ESS screen customization, Leave configuration and work flow.

Dear Experts,
We are planning to migrate Leave application from ESS java based application to ESS WDA . I know that homepage customization is replaced by Launchpad in WDA, So here are my questions,
1. how to change the overview screen like Area , subarea pages and there description and also to hide links which are not required (marked in attachment).
2. How to change properties of an iview ie Create leave request (on selecting creating leave request it gets opened in separate window but it also include employee welcome screen and navigation menu all over again)
3. Where would I get documentations related to leave application with WDA and how setup workflow with three levels of approvals.
Please revert with your valuable feedback. Thanks in advance.
Ajaykumar

1. In the launch pad lpd_cust, you can add folders, applications etc through which we can get output like what u requested.
       If u don't want any app, u can add it to inactive applications or remove it.
       If it has to be hidden dynamically then from the badi we can achieve it.
2. Opening iView in new window/same window/with or without masthead etc is part of portal parameters for the lpd application, where u can configure it.
3. Help.sap.com is best and also in scn u can get lot of additional informations
     Create Leave Request - Business Package for Employee Self-Service (WDA) 1.50 - SAP Library

Idoc Communication Configurations and Proxy Runtime Configurations for PI

We have a fresh PI 7.1 system, fresh ECC6 system, and an existing 4.6C system.
is there any blog/doc with step-by-step instructioins/screenshots for following tasks:
1. Configuring Abap proxy runtime between ECC6 and PI 7.1 Systems, for using sproxy from ECC6.
2. Configuring for IDOC communication between ECC6 and PI 7.1
3. Configuring for IDOC communication between 4.6C system and PI 7.1
It involves creating of sm59 rfc destination creations, usage of idoc related transactions on PI system and the other system.. I searched on sdn/forum, but it seems to be addressing specific issues faced.
Pls suggest any step-by-step instructions docs/blogs available.
thanks in advance.
Madhu.

Madhu,
Refer the links below:
1. /people/vijaya.kumari2/blog/2006/01/26/how-do-you-activate-abap-proxies
2& 3 :
https://wiki.sdn.sap.com/wiki/display/XI/SAPR3%28Idocs%29ToXI--Steps+Summarized
http://www.riyaz.net/blog/xipi-settings-in-r3-partner-system-to-receive-idocs/
/people/swaroopa.vishwanath/blog/2007/01/22/ale-configuration-for-pushing-idocs-from-sap-to-xi
https://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/877c0d53-0801-0010-3bb0-e38d5ecd352c&overridelayout=true
http://www.riyaz.net/blog/beginners-guide-to-ale-and-idocs-a-step-by-step-approach/
Also, I think u hv just started learning XI ..so following link might help:
http://wiki.sdn.sap.com/wiki/display/NWTech/QAforPI-Onestopforall%28Part-1%29

What's the difference between old workbench 2.x configuration and new IFCR configurations?

I'm an Endeca old-fashioned guy. We moved from workbench 2.1 directly to ToolsAndFrameworks 11, my question is, what's difference between old workbench 2.x and new IFCR conf?
Looks emgr_update update_mgr_settings isn't doing the same thing ifcr importXML does.
I manually added a thesaurus entry, and ran emgr_update to load it to workbench, but it didn't show up in our new workbench. And when I ran emgr_update get_all_settings, I can see the thesaurus entry I created in the output. So... What's difference between these 2?
Thanks a lot in advance for your help.

emgr_update no longer sets or gets the thesaurus from workbench. In 11 all workbench configurations are saved in IFCR configuration directly.
Hence the thesaurus entry should be added directly in version 11 Workbench as opposed to xml file in older versions.
And if you want to migrate the changes across environments then import_site script in control directory can be used.

Standard Portal activity report configuration and Universal worklist config

Hi,
I need help for follwong topics:
Standard Portal activity report configuration and Universal worklist configuration.
Thanks & Regards
Sushama Pandey

Hi
Check this
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/904ca240-63bc-2a10-1c98-de81b6a045bf

How to configure and test Profibus network using NI part number 780161-01 Master/Slave interface

I have purchased this board from NI. I have been in touch with Comsoft who it appears is the developer of this board. I have used the configurator II to try and build the network. The GSD file for my slave board is entered. I also can see the GSD file for the master. There appears to be no obvious way to test the bus from the configuration tool. I have tried the Express VI provided by Comsoft. Nothing happens. I have a purchased profibus cable with terminations installed. I know the cable works as another division has another Profibus master that does work using this cable How do I configure correctly for sure? How do I test?
Thanks
Rick
Solved!
Go to Solution.

Hi Rick,
First, ensure that you have the correct drivers installed on your system:
Make sure NI-VISA 4.2 or later is installed on your system.
First install 1.3x.x COMSOFT driver
Second install a DF PROFI II Slave and Master board in your PC-System.
Reboot your computer System.
Install the NI-PROFIBUS driver, instructions can be found here.
However, it sounds to me like you may have an issue with your bus configuration or with the GSD file. First, did you obtain the GSD file from the manufacturer or from profibus.com?
Also, common issues with the configuration include specifying an improper baud rate (supported baud rates can be found here), or an incorrect PROFIBUS address. Were you able to successfully save the bus configuration and generate the configuration database? Were you able to load the configuration database into the master device successfully as well?
If you are unable to resolve this issue, can you provide me with some more information about your system setup and error? What PXI chassis are you using, version of LabVIEW, operating system? What devices are you testing on the bus?
Julianne K
Systems Engineer, Embedded Systems
Certified LabVIEW Architect, Certified LabVIEW Embedded Systems Developer
National Instruments

Some doubts on UCCE CVP comprehansive call flow.

hi,
What is the configuration on CVP that forwards call to ICM.
as i am not able to find any configuration in OAMP or CVP that target to ICM.
the flow is as follows-
VG-CUSP-CVP-VRUPG-ICM-CCMPG-CUCM
Thanks and Regards-
PK

Hi,
There is no much configuration in CVP.
In CVP ,ICM subsystem configuration the PORT number you have mentioned is should be same as the PORT number mentioned in CVP PIM configuration.
and in PIM configuration you should mention the CVP host name.
Through this PORT CVP interact with VRU PG using GED-125 and VRU PG communicate with ICM (Router).

BPM Configuration Error on Weblogic Configuration

Hi,
I try to configure BPM Directory and always get error on wlst.sh command
weblogic.common.resourcepool.ResourceSystemException: Cannot load driver class: weblogic.jdbcx.oracle.OracleDataSource
My system spec:
- Solaris SPARC 64
- Weblogic 10.3.0.0 using JRockit 1.6.0_16
- BPM 10gR3
The configuration error in weblogic configuration.
Really need help here..
Thanks
Regards,
Eric Wijaya

Hi Eric,
Just checking: Are you using BPM 10.3.2?
Do you mean the BPM Directory Configuration?Yes, I'm talking about the directory configuration and the engine configuration too.
I've configure the BPM Directory to use BPM's Oracle Driver Version:10,11 which is selected by default by the BPM Configuration Wizard but still got the jdbc driver error. If you are using 10.3.2, you will see that there is another driver called: "Oracle Driver Version:10,11" (without BPM!!). You must use that driver. (if you install the latest 10.3.2 HF, that driver is the default one).
If you don't have that driver, then you are using an older version than 10.3.2. Please migrate to 10.3.2.
Hope this helps,
Ariel

Need help regarding configuring the WebService Call from RTD to Siebel

Hi All,
Can someone help me with the information on how do i configure a Webservice Call from RTD to Siebel?
Any high-level or granular details on this would be very helpful as I am new working on this product. How can a jax-ws be utilized to achieve the same?
Thanks in advance.
Best Regards,
Hariharan

If you actually need a portal service though, this will not work. However, you could have the portal service return a Document object, which is basically the text of the HTML file you want to display. Then, when calling the portal service, you can simply output the text to the IPortalComponentResponse object
I hope this helps
Darrell

Work flow configuration and user document

my client wants work flow configuration for parking of documents -anybody is having configuration and user document-
please send to my mailid:[email protected]
thanks in advance

my client wants work flow configuration for parking of documents -anybody is having configuration and user document-
please send to my mailid:[email protected]
thanks in advance

Siebel CTI configuration and CTI load testing

Our project requires Siebel CTI configuration and CTI load testing.
In order to test Siebel application without CTI we use Load runner for load testing but it dosn't suit for Siebel CTI.
Could you please give us any advice about testing tools and metodology for load-testing the SIEBEL CTI integrated with Genesys?
Thanks in advance.

Hi guys,
I'm Paul from Neotys. We've just released a new version of NeoLoad our load testing tool, with a dedicated module for Siebel testing (http://www.neotys.com/product/technologies-siebel-load-testing.html).
As you know, Siebel apps have a particular encoding of parameters in HTTP. With this new module, NeoLoad is automatically handling their correlation.
This should simplify your design of test scripts.
You can download it from our website (http://www.neotys.com) and give it a try.
I'll be happy to get your feedback!
Thanks,
Paul

Work flow configuration

hi all,
I have a problem regarding the work flow configuration as from work flow developer i am taking a role of work flow adminstration for a new role out. I have problem configuring the swu3 tcode for new SAP ECC6.0. please let me know what are the necessary work bench requests and custom requests needed to be done and transported to production.
I have a problem with the new configured SAP ECC 6.0 in swdd the view is not changing from Tree mode to Graphical mode please help with this issue.
Thanks for your help in advance.
Krishna C M

Hello Chaitanya,
The option to change the modeling view is disabled in ECC 6.0, which is Graphical(Network) by default. But you can have a similar type of view of the steps in the displayed in the workflow definition under the navigation area tab. This is present to the left in the screen of workflow builder under the Information area.
From the SAP online help you can see that "You can only use the graphical modeling view if you are working with the SAPGUI for Windows. If you call the Workflow Builder using a different SAP GUI, the tree view is displayed automatically."
But still if you want to see the tree view of a workflow definition just change the tab "Graphical Tab" to "Tree Modelling" which is present at the top of the workflow graphical diagram beside the Information area tab.
Hope this will help you.
Regards,
Samson

Configuring and Troubleshooting Virtual Switching System (VSS)

With Anand Ganesan
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about how to monitor, configure, and troubleshoot the Virtual Switching System (VSS) in Cisco Catalyst 6500 Series Switches with expert Anand Ganesan.
VSS is network system virtualization technology that pools multiple Cisco Catalyst 6500 Series Switches into one virtual switch, increasing operational efficiency, boosting nonstop communications, and scaling system bandwidth capacity to 1.4 Tbps. At the initial phase, a VSS will allow two physical Cisco Catalyst 6500 Series Switches to operate as a single logical virtual switch called a virtual switching system 1440 (VSS1440).
For more information, visit: www.cisco.com/en/US/prod/collateral/switches/ps5718/ps9336/prod_qas0900aecd806ed74b.html
The VSS simplifies network configuration and operation by reducing the number of Layer 3 routing neighbors and by providing a loop-free Layer 2 topology.
Anand Ganesan is a customer support engineer in the High-Touch Technical Service team at Cisco specializing in switching protocols. He has been supporting major service providers and enterprise customers in switching and all other switching technologies for more than two years with Cisco. He has a total of eight years of experience in the IT industry. He holds a bachelor of engineering degree from Bharathiyar University, Coimbatore.
Remember to use the rating system to let Anand know if you have received an adequate response.
Because of the volume expected during this event, Anand might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure subcommunity, LAN Switching & Routing shortly after the event. This event lasts through September 6, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Okay..they are two different /30 networks.
my BFD interfaces are GigabitEthernet1/3/48 and GigabitEthernet2/3/48 and they work fine.
interface GigabitEthernet1/3/48
description Switch 1 BFD Interface
no switchport
ip address 10.48.0.17 255.255.255.252
bfd interval 100 min_rx 100 multiplier 3
end
interface GigabitEthernet2/3/48
description Switch 2 BFD Interface
no switchport
ip address 10.48.0.21 255.255.255.252
bfd interval 100 min_rx 100 multiplier 3
end
switch virtual domain 1
switch mode virtual
switch 1 priority 110
dual-active pair interface GigabitEthernet1/3/48 interface GigabitEthernet2/3/48 bfd
show switch virtual dual-active bfd
Bfd dual-active detection enabled: Yes
Bfd dual-active interface pairs configured:
interface-1 Gi1/3/48 interface-2 Gi2/3/48
router eigrp 1
network 10.0.0.0
network 10.1.201.0 0.0.0.255
network 10.48.0.12 0.0.0.3
network 10.48.177.0 0.0.0.255
network 97.0.0.0
network 99.0.0.0
network 100.0.0.0
network 100.7.7.0 0.0.0.255
network 192.34.145.0
network 192.168.15.0
show ip ei in
EIGRP-IPv4 Interfaces for AS(1)
                       Xmit Queue   Mean   Pacing Time   Multicast   Pending
Interface       Peers Un/Reliable SRTT   Un/Reliable   Flow Timer   Routes
Gi1/2/40           1       0/0         1       0/1           50           0
Gi1/2/41           0       0/0         0       0/1           0           0
Vl1               1       0/0         1       0/1           50           0
Vl7               0       0/0         0       0/1           0           0
Vl13               0       0/0         0       0/1           0           0
Vl15               0       0/0         0       0/1           0           0
Vl21               0       0/0         0       0/1           0           0
Vl25               0       0/0         0       0/1            0           0
Vl26               0       0/0         0       0/1           0           0
Vl134             0       0/0         0       0/1           0           0
Vl135             0       0/0         0       0/1           0           0
Vl140             0       0/0         0       0/1           0           0
Vl300             0       0/0         0       0/1           0           0
Vl400             0       0/0         0       0/1           0           0
Vl199             0       0/0         0       0/1           0           0
Vl6               0       0/0         0       0/1           0           0
Vl20               0       0/0         0       0/1           0           0
Vl24               0        0/0         0       0/1           0           0
Vl30               0       0/0         0       0/1           0           0
Vl31               0       0/0         0       0/1           0           0
Vl37               0       0/0         0       0/1           0           0
Vl2               0       0/0         0       0/1           0           0
Gi1/3/48           0       0/0         0       0/1           0           0
Gi2/3/48           0       0/0         0       0/1           0           0
Vl17               0       0/0         0       0/1           0           0
Gi2/6/40           0       0/0         0       0/1           0           0
Gi2/6/41           0       0/0         0       0/1           0           0
Gi2/1/45           1        0/0         1       0/1           50           0
Gi1/1/33           1       0/0         1       0/1           50           0
My questions revolve around the same point.
Are there any significance in running eigrp or any other routing protocol over this BFD link?
Is the Dual active scenario detected by BFD or BFD notifies a routing protocol like eigrp and in turn dual active is detected?
Should I suppress the eigrp HELLOs on these interfaces to get rid of the log message?
Regards
Vinayak

DNIS configuration And Call flow configuration in Siebel

Similar Messages

Maybe you are looking for