DNS not working properly
Hello,
Since a couple of days I got DNS problems. (DNS not working properly). This started happening after a Windows update. I tried to deinstall all of them and see if that helped but it did not.
I'm quite inexperienced with this.
Hope someone can help out.
Regards,
Hello,
is that in a domain or workgroup? Single machine only?
Please post an unedited ipconfig /all from the problem machine and also, if domain, from the DC/DNS server.
Best regards
Meinolf Weber
MVP, MCP, MCTS
Microsoft MVP - Directory Services
My Blog: http://blogs.msmvps.com/MWeber
Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
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I hit this problem at a customer site and can re-produce it in a simple lab. Lab environment: servers:
1x Server 2012 R2 DC and DNS server - DC1 - 10.0.0.1
1x Server 2012 R2 DirectAccess (DA) server - DA1 - 10.0.0.100
Servers are running "Update" (KB2919355) and following DA hotfixes:
KB2929930
KB2966087
I configured DA (via advanced wizard) as follows:
DA and remote access
AD group
directaccess-webprobehost DNA (A) record pointing to 10.0.0.100
behind an edge device (with a single network adapter)
SSL certificate from enterprise root CA issued to directaccess.contoso.com
NLS on remote server using https://nls.corp.contoso.com
DNS: corp.contoso.com = 10.0.0.1; nls.corp.contoso.com = ""
DNS suffix search list = corp.contoso.com
The DNS server validates successfully in the configuration UI.
With this configuration, I get a static IPv6 address of fd79:7a37:cbd9:3333::1/128 assigned to the NIC
The operations status is all green apart from DNS which displays the following error:
"DNS: Not Working Properly"
Error:
None of the enterprise DNS servers fd79:7a37:cbd9:7777::a00:1 used by DirectAccess clients for name resolution are responding. This might affect DirectAccess client connectivity to corporate resources.
Causes:
Enterprise DNS servers fd79:7a37:cbd9:7777::a00:1 are not responding.
I can, however ping fd79:7a37:cbd9:7777::a00:1 (which is the DNS64 translation of 10.0.0.1)
I would like to know what checks are failing as there are no failures in Event Viewer.
I have come across forums where people have the same issue and fix it by specifying the local IP (in this case 10.0.0.100) as the DNS server, however Richard Hicks has confirmed with me that the DNS server should be set to the DNS server, not the DA server's
IP.Thanks for the post Matt,
ISATAP has been disabled on my DA server, so the results of a "ROUTE PRINT -6" command yields:
===========================================================================
Interface List
12...00 15 5d 01 03 64 ......Microsoft Hyper-V Network Adapter
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 IPHTTPSInterface
===========================================================================
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
12 261 fd79:7a37:cbd9::/48 On-link
14 306 fd79:7a37:cbd9:1000::/64 On-link
14 306 fd79:7a37:cbd9:1000::/128 On-link
14 306 fd79:7a37:cbd9:1000::1/128 On-link
14 306 fd79:7a37:cbd9:1000::2/128 On-link
14 306 fd79:7a37:cbd9:1000:814c:28be:46b5:52c1/128 On-link
12 261 fd79:7a37:cbd9:3333::1/128 On-link
12 261 fd79:7a37:cbd9:7777::/96 On-link
12 261 fe80::/64 On-link
14 306 fe80::/64 On-link
12 261 fe80::20c0:e848:d304:9f01/128 On-link
14 306 fe80::814c:28be:46b5:52c1/128 On-link
1 306 ff00::/8 On-link
12 261 ff00::/8 On-link
14 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
If Metric Network Destination Gateway
0 4294967295 fd79:7a37:cbd9:1000::/64 On-link
0 4294967295 fd79:7a37:cbd9::/48 On-link
0 4294967295 fd79:7a37:cbd9:7777::/96 On-link
=========================================================================== -
Exchange 2013 CAS - Round Robin DNS not working properly
I have exchange 2013 server (2MB, 2CAS) server. I created two dns records for mail.test.com, autodiscover.test.com pointing to my two CAS servers.
But the problem is if i switched of one cas server, client outlook not connecting automatically to other CAS server. By restarting the outlook also its not working. By restarting the system or running the command ipconfig /flushdns in command prompt, it
working.
is there any configuration iam missing, please advice how to achieve decent load balancing in Exchange 2013 CAS without going for third party Loadbalancer...I have exchange 2013 server (2MB, 2CAS) server. I created two dns records for mail.test.com, autodiscover.test.com pointing to my two CAS servers.
But the problem is if i switched of one cas server, client outlook not connecting automatically to other CAS server. By restarting the outlook also its not working. By restarting the system or running the command ipconfig /flushdns in command prompt, it
working.
is there any configuration iam missing, please advice how to achieve decent load balancing in Exchange 2013 CAS without going for third party Loadbalancer...
If a CAS role server is down or unable to service clients, you have to remove it from DNS round-robin consideration manually. There is no health check with DNS round-robin unlike a true load balancer.
Also, I would set the TTL to a low value for the CAS servers in the round-robin.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied. -
I just had a conversation with Linksys' Customer Service via chat: Daphne L. J: Hello Fernando Paramo. My name is Daphne L..
Daphne L. J: Welcome to Linksys Global Chat. Is this your initial contact or do you have a case number?
You: Case number is 04971062
Daphne L. J: Please give me 3-5 minutes to pull up and review your case.
You: OK
Daphne L. J: Thank you.
You: I have a WRT1900 AC, V1. The router is not working properly. I have disconnections every few minutes.I already installed the new firmware version and I still have the same issues. I already reset the router to factory defaults and same issues. I have changed the settings back to my personal preferences: Changed the SSID, changed the wireless security settings, changed the DNS and deactivate WPS. That's it.I'm using 5 Ghz mode with my laptops (5 Ghz adapters) and 2-4 Ghz with a few devices (Chromecast, Nintendo 3DS).
Daphne L. J: Thank you for waiting.
Daphne L. J: Please confirm if the following information is correct:
Name : Fernando Paramo
Phone Number :
E-Mail Address :
Model Number : WRT1900AC
Serial Number : 13J10609406280
Country : United States
You: That's correct.
Daphne L. J: Okay. Were you able to check if the devices have stable connection wired to the router?
You: No. I do not have devices with Ethernet ports. Well, only the cable modem.
You: But the modem is fine. No disconnections from my ISP.
You: It is the router.
Daphne L. J: Alright. What is the current firmware version of your router?
You: I tried to return the router to Wal-Mart yesterday with no luck. This is a useless device. And I have been reading comments on the community forums and a lot of people are having problems.
Daphne L. J: We are actually aware of the issue and are working on a resolution. What is the current firmware version of your router?
You: Ver. 1.1.10.167514
You: Latest one.
Daphne L. J: Yes, so you reflashed the firmware, reset and then manually reconfigure it after, not using backup configuration, is that right?
You: That's correct.
Daphne L. J: And it is intermittent on all devices connected to both 2.4 and 5 Ghz networks, is that right?
You: That's correct.
Daphne L. J: Thank you for the information. Please give ,e 3-5 minutes to verify this with my superior.
Daphne L. J: Thank you for waiting.
You: I want to send you my WRT1900 AC and get a V2 or I want a EA8500 and pay the difference myseld.
You: I do not want my current hardware.
You: It is useless for my needs.
You: I can't believe I had an older E3000 that didn't give me any problems.
Daphne L. J: We have already exhausted all possible troubleshooting steps for your concern. As verified with my Supervisor, we will forward your case to our Customer Assurance Team. They are highly technical and knowledgeable when it comes to advanced troubleshooting. They will contact you in the next 24 to 48 hours. By the way, who is your Internet Service Provider? And do you Cable or DSL connection?
You: Cable connection.
Daphne L. J: Who is your Internet Service Provider?
You: A company called .
You: How are they going to contact me?
Daphne L. J: Alright. By the way, on the device itself, on its FCC ID, please check if you have WRT1900AC or WRT1900AC v2.
You: Are you paying attention to me?
You: I already told you it's V1.
Daphne L. J: They will call or email you. Please double check if these informations are correct:
Name :
Phone Number :
E-Mail Address :
You: I told you I want to send you my WRT1900 AC and get a V2 or I want a EA8500 and pay the difference myself.
You: I want them to contact me to my email. I can't answer the phone during work hours.
Daphne L. J: We can't assure you if we will be able to replace it with Version 2 or if you are allowed to have the EA8500 instead.
Daphne L. J: Just in case, do you also have an alternate number?
Daphne L. J: Also, what time zone are you in? And what is your preferred time and day for them to contact you?
You: I have the one from my office in Mexico. Central Time. Any time is good.
Daphne L. J: So, you are currently in Mexico?
You: I work in Mexico but I have the house in USA. I live in the border.
Daphne L. J: I see. Do you have any other questions or clarifications?
You: I live 10 minutes away from the International Bridge. But that's not an issue. I bought the router at Walmart in Laredo, TX.
Daphne L. J: Thank you for the information. Would that be all for now?
You: I want a clarification: Do you realize that there is an issue with the current WRT1900 AC? Are you aware of that?
You: Because this is a very expensive router that is not working as it should be.
Daphne L. J: Yes, we are aware of the issue and are working on a resolution.
Daphne L. J: Would there be anything else you need?
You: That would be it. I will wait for you to contact me.
You: Thanks.
Daphne L. J: Alright. Thank you for giving us an opportunity to serve you through Linksys Live Chat. You may also visit our support site at www.linksys.com. For your reference, your case number is 04980394. Thank you for choosing Linksys and have a great day! We paid $250 for this piece of equipment. That's a lot of money for a device that doesn't work. I just want to get a V2 replacement, or better yet, an exchange for a EA8500. We should all demand this. It is not fair for us. The current WRT1900 AC is a useless device. They even should do a recall of the product. I will wait for them to contact me, but I'm thinking if I should send the information to The Consumerist or someone else. What to do?FernandoRocker wrote:
Well... instead of looking into this with Engineering, I would prefer you to talk about this with the Sales department and exchange my WRT1900AC for an EA8500 (I will pay the difference if needed). Seriously. The device is useless. Not just a paperweigt... an expensive paperweight.Actually I looking into the swap for you because I think that would be best in your case. Keep this in perspective. There is laterally millions of WRT1900AC V1 out there with very few issues with latest firmwares and of course the odd exception. In your case it could be a defective WRT1900AC. -
I just had a conversation with Linksys' Customer Service via chat: Daphne L. J: Hello Fernando Paramo. My name is Daphne L..
Daphne L. J: Welcome to Linksys Global Chat. Is this your initial contact or do you have a case number?
You: Case number is 04971062
Daphne L. J: Please give me 3-5 minutes to pull up and review your case.
You: OK
Daphne L. J: Thank you.
You: I have a WRT1900AC, V1. The router is not working properly. I have disconnections every few minutes.I already installed the new firmware version and I still have the same issues. I already reset the router to factory defaults and same issues. I have changed the settings back to my personal preferences: Changed the SSID, changed the wireless security settings, changed the DNS and deactivate WPS. That's it.I'm using 5 Ghz mode with my laptops (5 Ghz adapters) and 2-4 Ghz with a few devices (Chromecast, Nintendo 3DS).
Daphne L. J: Thank you for waiting.
Daphne L. J: Please confirm if the following information is correct:
Name : Fernando Paramo
Phone Number :
E-Mail Address :
Model Number : WRT1900AC
Serial Number : 13J10609406280
Country : United States
You: That's correct.
Daphne L. J: Okay. Were you able to check if the devices have stable connection wired to the router?
You: No. I do not have devices with Ethernet ports. Well, only the cable modem.
You: But the modem is fine. No disconnections from my ISP.
You: It is the router.
Daphne L. J: Alright. What is the current firmware version of your router?
You: I tried to return the router to Wal-Mart yesterday with no luck. This is a useless device. And I have been reading comments on the community forums and a lot of people are having problems.
Daphne L. J: We are actually aware of the issue and are working on a resolution. What is the current firmware version of your router?
You: Ver. 1.1.10.167514
You: Latest one.
Daphne L. J: Yes, so you reflashed the firmware, reset and then manually reconfigure it after, not using backup configuration, is that right?
You: That's correct.
Daphne L. J: And it is intermittent on all devices connected to both 2.4 and 5 Ghz networks, is that right?
You: That's correct.
Daphne L. J: Thank you for the information. Please give ,e 3-5 minutes to verify this with my superior.
Daphne L. J: Thank you for waiting.
You: I want to send you my WRT1900AC and get a V2 or I want a EA8500 and pay the difference myseld.
You: I do not want my current hardware.
You: It is useless for my needs.
You: I can't believe I had an older E3000 that didn't give me any problems.
Daphne L. J: We have already exhausted all possible troubleshooting steps for your concern. As verified with my Supervisor, we will forward your case to our Customer Assurance Team. They are highly technical and knowledgeable when it comes to advanced troubleshooting. They will contact you in the next 24 to 48 hours. By the way, who is your Internet Service Provider? And do you Cable or DSL connection?
You: Cable connection.
Daphne L. J: Who is your Internet Service Provider?
You: A company called .
You: How are they going to contact me?
Daphne L. J: Alright. By the way, on the device itself, on its FCC ID, please check if you have WRT1900AC or WRT1900AC v2.
You: Are you paying attention to me?
You: I already told you it's V1.
Daphne L. J: They will call or email you. Please double check if these informations are correct:
Name :
Phone Number :
E-Mail Address :
You: I told you I want to send you my WRT1900AC and get a V2 or I want a EA8500 and pay the difference myself.
You: I want them to contact me to my email. I can't answer the phone during work hours.
Daphne L. J: We can't assure you if we will be able to replace it with Version 2 or if you are allowed to have the EA8500 instead.
Daphne L. J: Just in case, do you also have an alternate number?
Daphne L. J: Also, what time zone are you in? And what is your preferred time and day for them to contact you?
You: I have the one from my office in Mexico. Central Time. Any time is good.
Daphne L. J: So, you are currently in Mexico?
You: I work in Mexico but I have the house in USA. I live in the border.
Daphne L. J: I see. Do you have any other questions or clarifications?
You: I live 10 minutes away from the International Bridge. But that's not an issue. I bought the router at Walmart in Laredo, TX.
Daphne L. J: Thank you for the information. Would that be all for now?
You: I want a clarification: Do you realize that there is an issue with the current WRT1900AC? Are you aware of that?
You: Because this is a very expensive router that is not working as it should be.
Daphne L. J: Yes, we are aware of the issue and are working on a resolution.
Daphne L. J: Would there be anything else you need?
You: That would be it. I will wait for you to contact me.
You: Thanks.
Daphne L. J: Alright. Thank you for giving us an opportunity to serve you through Linksys Live Chat. You may also visit our support site at www.linksys.com. For your reference, your case number is 04980394. Thank you for choosing Linksys and have a great day! We paid $250 for this piece of equipment. That's a lot of money for a device that doesn't work. I just want to get a V2 replacement, or better yet, an exchange for a EA8500. We should all demand this. It is not fair for us. The current WRT1900AC is a useless device. They even should do a recall of the product. I will wait for them to contact me, but I'm thinking if I should send the information to The Consumerist or someone else. What to do?Hello. I sent my WRT1900AC V1 to Linksys four days ago (Monday) via UPS with a RMA. Linksys paid the shipping and everything. The router is still in route, and it should arrive to their offices tomorrow. Once they receive the WRT1900 AC V1, they are going to send me an EA8500 as a replacement. But I have been reading the comments about the EA8500 here in the forum and it seems to have the same problems. I guess the firmware is extremely flawed in both routers (maybe it is almost the same code?). Anyway, I will try the EA8500 and I hope it works. I bought a temporary router from Walmart and I paid $35 for it. It is a Belink N600 DB. I can't believe that a $35 router is working a lot, lot, lot better than my previous $250 WRT1900AC router. Unbelievable. If the EA8500 doesn't work, I'm going to try and get my money back from Linksys, or contact The Consumerist or someone to get my money back and get a Nighthawk instead.
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Exchange 2010 CAS Mailbox Re-direction / Proxying Not Working Properly
Hello Team
In my Exchange 2010 Lab Setup, CAS proxy is not working properly
In Site A : One DC , One HUb Server , 2 CAS Server (CAS ARRAY WIndows NLB), Mailbox Server 2 (DAG)
In Site B : One ADC one hub and CAS( Both are in same box) One Mailbox
Internal and External for SITE A on Server CASARRAY1.labbites.co.in is https://casarray1.labbites.co.in/owa and https://casarray1.labbites.co.in/owa
Internal and External for SITE A on Server CASARRAY2.labbites.co.in is https://casarray2.labbites.co.in/owa and https://casarray2.labbites.co.in/owa
DNS recory casarray.labbites.co.in is present
Internal and External for SITE B on Server INDLBGUEX01.labbites.co.in is https://indlbguex01.labbites.co.in/owa and https://indlbguex01.labbites.co.in/owa
The problem is occurs , whenever the second CAS server casarray2.labbites.co.in is down (Shutdown)
Now , when the user ifrom site A s trying to log in to the OWA with SITE B OWA LINK https://indlbguex01.labbites.co.in/owa it redirects to always https://casarray2.labbites.co.in/owa , since casarray2 server is down the OWA page
is not opening
My Question is Why the proxy re-direction is always going to second casarray2 server instead of casarray.labbites.co.in
how to correct it . please help me to over come the issueHi Albert
Thanks for you update
Get-mailboxdatabase | FT name, RPC*
Name RpcClientAccessServer
DB1 casarray.labbites.co.in
DB2 casarray.labbites.co.in
DB3 casarray.labbites.co.in
Site B Mbx -DB1 INDLBGUEX01.labbites.co.in
The user is administartor who beloings to DB1 and accesing the OWA from the SITE B CAS server link https://indlbguex01.labbites.co.in/owa
and it is redirecting to https://casarray2.labbites.co.in/owa
so as per the above
output , should i make RPCclientaccess server for Site B Mbx -DB1 as casarray.labbites.co.in -
Undo is not working properly (grayed out)
Undo is not working properly in Indesign CC 9.2. I am using a 17" MBP running OSX 10.9.1.
Processor: 2.2 GHz Intel Core i7
Memory: 4GB 1333 MHz DDR3
I ran into this issue doing a publication layout. I was not doing anything overly complicated. Copying/pasting, placing images, adding text boxes, copying/pasting text boxes. It seems to happen without rhyme or reason.
I know that is not helpful for troubleshooting so I was able to isolate the problem. Here is how to recreate it.
Open new doc (standard letter)
Create text box with random text
copy the text box (cmd C)
paste the text box (cmd V)
move the resulting text box using selection tool (V)
select NEW text box (selection tool)
copy the NEW text box (cmd C)
paste the NEW text box (cmd V)
move the text box (selection tool).
Repeat until there are 5 text boxes (at least).
Undo the various actions after placing and moving the 5 text boxes.
I cannot undo back to a "new document."
In some cases I can only undo 2 actions before "undo" becomes grayed out, and in some cases, I can undo up to 9 or 10 actions before it gets grayed out.
Other programs running:
Illustrator
Photoshop
Text Edit
MS Word 2011
Excell 2011
Messages
Chrome
Finder
Fetch (FTP software)
I need to have these programs running simultaneously in many cases and have done so successfully in the past. I have a feeling it might be a memory issue, but I have not seen a similar post and I never had the issue with CS5 running with an identical setup. I was able to undo actions up until my previous save in CS5 sometimes 25-30 actions.I unplugged the USB items and the problem still persisted so it is not related to any of those.
I shut down InDesign and tried reopening. InDesign crashed at reopen. I have provided the log below. Hopefully this shows where the problem is occurring.
Process: Adobe InDesign CC [3814]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.2.0.69 (9200)
Code Type: X86-64 (Native)
Parent Process: launchd [172]
Responsible: Adobe InDesign CC [3814]
User ID: ***
Date/Time: 2014-01-27 11:58:37.300 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: ********************
Sleep/Wake UUID: *********************
Crashed Thread: 8
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x6180002737c0: Heap corruption detected, free list canary is damaged
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8af44622 __open_nocancel + 10
1 libsystem_c.dylib 0x00007fff8fa09c9b __opendir2$INODE64 + 59
2 com.apple.CoreFoundation 0x00007fff8d160d4a _CFIterateDirectory + 74
3 com.apple.CoreFoundation 0x00007fff8d1636b3 _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 627
4 com.apple.CoreFoundation 0x00007fff8d16331d CFBundleGetInfoDictionary + 141
5 com.apple.CoreFoundation 0x00007fff8d15fb5b _CFBundleCreate + 827
6 com.apple.CoreFoundation 0x00007fff8d1a3e89 _CFBundleEnsureBundleExistsForImagePath + 89
7 com.apple.CoreFoundation 0x00007fff8d24bb93 _CFBundleEnsureAllBundlesUpToDateAlreadyLocked + 67
8 com.apple.CoreFoundation 0x00007fff8d1a3bf8 CFBundleGetBundleWithIdentifier + 248
9 com.adobe.InDesign.AWS 0x000000011667d2bc 0x116676000 + 29372
10 com.adobe.InDesign.AWS 0x000000011667a577 0x116676000 + 17783
11 com.adobe.InDesign.AWS 0x000000011667a370 0x116676000 + 17264
12 com.adobe.InDesign.AWS 0x00000001166772a7 0x116676000 + 4775
13 com.adobe.InDesign.AWS 0x0000000116683fb0 0x116676000 + 57264
14 com.adobe.InDesign.AWS 0x000000011668472e 0x116676000 + 59182
15 com.adobe.InDesign.AWSUI 0x0000000116646597 0x116636000 + 66967
16 com.adobe.InDesign.AWSUI 0x0000000116645f05 0x116636000 + 65285
17 com.adobe.InDesign.AppFramework 0x000000010d6739bb 0x10d632000 + 268731
18 ObjectModelLib.dylib 0x0000000104b2fcd3 0x104b10000 + 130259
19 ObjectModelLib.dylib 0x0000000104b4306c 0x104b10000 + 209004
20 ObjectModelLib.dylib 0x0000000104b3e3fc ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 7676
21 com.adobe.InDesign 0x0000000100001c7e main + 94
22 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8af45662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9067043d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff90670152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8af44716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff97874c77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff92a51c37 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff92a2238d MPWaitOnQueue + 192
4 PMRuntime.dylib 0x0000000101682be1 0x101681000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff92a2290b PrivateMPEntryPoint + 58
6 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8af44e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97873f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff97876fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8af4534a fstat$INODE64 + 10
1 IMSLib.dylib 0x0000000119a3d2dd 0x1199c0000 + 512733
2 IMSLib.dylib 0x00000001199f3616 0x1199c0000 + 210454
3 IMSLib.dylib 0x00000001199f39ef 0x1199c0000 + 211439
4 IMSLib.dylib 0x0000000119a1f3c8 0x1199c0000 + 390088
5 IMSLib.dylib 0x00000001199f328d 0x1199c0000 + 209549
6 IMSLib.dylib 0x0000000119a2ebdf 0x1199c0000 + 453599
7 IMSLib.dylib 0x00000001199f64f0 0x1199c0000 + 222448
8 IMSLib.dylib 0x00000001199f894b 0x1199c0000 + 231755
9 IMSLib.dylib 0x0000000119a3fc0e 0x1199c0000 + 523278
10 IMSLib.dylib 0x0000000119a40a0b 0x1199c0000 + 526859
11 IMSLib.dylib 0x00000001199ea34e 0x1199c0000 + 172878
12 IMSLib.dylib 0x00000001199ded11 0x1199c0000 + 126225
13 IMSLib.dylib 0x00000001199d37ef 0x1199c0000 + 79855
14 IMSLib.dylib 0x00000001199e3851 0x1199c0000 + 145489
15 IMSLib.dylib 0x00000001199da4f1 0x1199c0000 + 107761
16 IMSLib.dylib 0x00000001199cce14 0x1199c0000 + 52756
17 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
18 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
19 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8af44e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97873f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff97876fb9 start_wqthread + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8af40a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8af3fd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8d1b0315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8d1af939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8d1af275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff975a1907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff975a170b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8af44e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97873f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff97876fb9 start_wqthread + 13
Thread 8 Crashed:
0 libsystem_kernel.dylib 0x00007fff8af44866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff9787335c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8fa39bba abort + 125
3 libsystem_malloc.dylib 0x00007fff919a5bf9 nanozone_error + 486
4 libsystem_malloc.dylib 0x00007fff919a5dbb _nano_malloc_check_clear + 445
5 libsystem_malloc.dylib 0x00007fff919a46c4 nano_malloc + 35
6 libsystem_malloc.dylib 0x00007fff919a287c malloc_zone_malloc + 71
7 libsystem_malloc.dylib 0x00007fff919a3290 malloc + 42
8 libc++abi.dylib 0x00007fff90c5853e operator new(unsigned long) + 30
9 libstdc++.6.dylib 0x00007fff8f47d0be std::string::_Rep::_S_create(unsigned long, unsigned long, std::allocator<char> const&) + 102
10 libstdc++.6.dylib 0x00007fff8f47d00d std::string::_Rep::_M_clone(std::allocator<char> const&, unsigned long) + 35
11 libstdc++.6.dylib 0x00007fff8f47dae6 std::string::reserve(unsigned long) + 62
12 libstdc++.6.dylib 0x00007fff8f47de3b std::string::append(char const*, unsigned long) + 101
13 IMSLib.dylib 0x0000000119a414fb 0x1199c0000 + 529659
14 IMSLib.dylib 0x0000000119a416a2 0x1199c0000 + 530082
15 IMSLib.dylib 0x00000001199ea192 0x1199c0000 + 172434
16 IMSLib.dylib 0x00000001199ded11 0x1199c0000 + 126225
17 IMSLib.dylib 0x00000001199d37ef 0x1199c0000 + 79855
18 IMSLib.dylib 0x00000001199e3851 0x1199c0000 + 145489
19 IMSLib.dylib 0x00000001199da4f1 0x1199c0000 + 107761
20 IMSLib.dylib 0x00000001199cce14 0x1199c0000 + 52756
21 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
22 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
23 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8af449aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8d1fbd43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8af44e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97873f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff97876fb9 start_wqthread + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000119dfa000 rcx: 0x0000000119df8958 rdx: 0x0000000000000000
rdi: 0x0000000000007c13 rsi: 0x0000000000000006 rbp: 0x0000000119df8980 rsp: 0x0000000119df8958
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x0000000104bf7000 r13: 0x00006180002737c0 r14: 0x0000000000000006 r15: 0x0000000000000000
rip: 0x00007fff8af44866 rfl: 0x0000000000000206 cr2: 0x00000001083c9000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x100005fff +com.adobe.InDesign (9.2.0.69 - 9200) <B7C09BD6-74AF-323E-8D22-D5E1F7965643> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <612870BE-869E-3165-9714-55F900A66BCC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x100014000 - 0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
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0x100037000 - 0x10013aff7 +DV_WidgetBinLib.dylib (1) <57491245-3B90-3D4B-B4B6-4441EE325E3C> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DV_WidgetBinLib.dylib
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0x100237000 - 0x100398fff +WidgetBinLib.dylib (1) <50EE77D3-591B-306F-9D62-2026938837EE> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/WidgetBinLib.dylib
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0x101089000 - 0x101089fff +com.adobe.InDesign.InDesignModel (9.0 - 0) <7DCCCD9E-8ECB-330B-84AF-4F090F82BBBA> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
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0x1010c7000 - 0x101536ff7 +PublicLib.dylib (1) <1B305F6E-A0D3-39A3-91FE-B878D638B7A7> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PublicLib.dylib
0x101681000 - 0x10168bfff +PMRuntime.dylib (1) <0164EA5E-E56E-332F-901A-5E514833C38F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PMRuntime.dylib
0x101694000 - 0x1016abff7 +com.adobe.AFL (AdobeAFL 1.5.0 - 1.5) <1C46F2BE-2E4D-3E25-ACDF-85E2962B92DF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x1016ba000 - 0x1019cbff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.31977 - 5.15.00.31977) <42323DBD-3A6D-3C41-A2C1-2B944789D8A9> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x101a13000 - 0x101a30fff +com.adobe.BIB (AdobeBIB 1.2.03.31977 - 1.2.03.31977) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x101a38000 - 0x101b7efff +com.adobe.ACE (AdobeACE 2.20.02.31977 - 2.20.02.31977) <3A212837-B075-34C0-96E9-5A4019C9DFEE> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x101b92000 - 0x102163fff +com.adobe.AGM (AdobeAGM 4.30.29.31977 - 4.30.29.31977) <BFFDBF0E-28EF-3720-93BE-293618541D26> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x102200000 - 0x10223dfff +com.adobe.ARE (AdobeARE 1.5.02.31977 - 1.5.02.31977) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x102245000 - 0x10226bfff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x102273000 - 0x10280cfff +com.adobe.MPS (AdobeMPS 5.8.1.31977 - 5.8.1.31977) <96C4D283-326B-3E50-B555-534492C6AA95> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x102889000 - 0x1028a7fff +com.adobe.dvaflashview.framework (7.0.849324 - 7.0.849324.0) <46FFD5B4-2182-3CC3-A258-486E585A5B2D> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x1028bf000 - 0x1028c3ff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1028ca000 - 0x10298cfff +com.adobe.exo.framework (7.0.849324 - 7.0.849324.0) <AF41BB10-6BB7-3645-9F60-AE77E54F04F1> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x102a2a000 - 0x102ad8fff +com.adobe.dvaworkspace.framework (7.0.849324 - 7.0.849324.0) <97F274A8-A56B-3F3A-AAA7-66B9FBEFEBF1> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x102b5b000 - 0x1031fafff +com.adobe.PlugPlugOwl (4.2.0.36 - 4.2.0.36) <D6EC53B4-E257-3698-8EA8-24D4E3D98EBD> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x1034ef000 - 0x10351bff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbb.dylib
0x103536000 - 0x103555fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x10357a000 - 0x1042bffff +com.adobe.ICUData (4.0 - 3.61) <01D90725-4B10-312C-9546-9C0CCCA1B7BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x1042d3000 - 0x104404ff7 +com.adobe.ICUInternationalization (4.0 - 3.61) <CD4AD967-00CD-3979-8F82-1166E2058FA6> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicui18n.40.0 .dylib
0x104458000 - 0x10454eff7 +com.adobe.ICUUnicode (4.0 - 3.61) <2352E6C8-3431-3A99-92B9-382E85A018AC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x104586000 - 0x1046b4fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10470f000 - 0x1047fffff +com.adobe.amtlib (7.0.0.247 - 7.0.0.247) <48D8FFDB-DFEA-310D-BAE3-DFD8D05B0160> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x104812000 - 0x104814fff +com.adobe.AdobeCrashReporter (7.0 - 7.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x10481a000 - 0x1048d1ff7 +com.adobe.boost_regex.framework (7.0.847203 - 7.0.847203.0) <F1C659D9-D3E8-3ACE-8368-9161529A6A66> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x10493b000 - 0x1049aaff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x1049b5000 - 0x1049c0fff +com.adobe.boost_signals.framework (7.0.847203 - 7.0.847203.0) <E0B3BB47-4294-3D65-8979-29B2D6C5DD2E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x1049cf000 - 0x1049d3fff +com.adobe.boost_system.framework (7.0.847203 - 7.0.847203.0) <70F73B9F-8416-37BF-9294-086AE475B743> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x1049d9000 - 0x104a7afff +com.adobe.ICUConverter (4.0 - 3.61) <46764474-111C-3B13-AF62-002B71877405> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dylib
0x104a9a000 - 0x104afcfff +DataBaseLib.dylib (1) <670C9B64-DD9A-3B32-BDA9-22D6EA26A5EF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DataBaseLib.dylib
0x104b10000 - 0x104b7dfff +ObjectModelLib.dylib (1) <38EFA738-542E-32EB-A5AA-45380C5CCAAF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ObjectModelLib.dylib
0x104b9a000 - 0x104bbefff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
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0x1084b8000 - 0x1084c9ff7 +com.adobe.InDesign.SING (9.2.0.69 - 0) <3CC6846B-D663-31F2-BAB9-03BCAD89606E> /Applications/Adobe InDesign CC/*/SING
0x1084d3000 - 0x1084ddfff +com.adobe.InDesign.Justification Panel (9.2.0.69 - 0) <4F940073-AAF8-3FDF-87FA-04A8DC87679D> /Applications/Adobe InDesign CC/*/Justification Panel
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0x109cb0000 - 0x109ccaff7 +com.adobe.InDesign.IME (9.2.0.69 - 0) <905334C5-8BF8-3958-8216-720BDB4D3A1F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/IME.InDesignPlugin/IME
0x109cda000 - 0x109cddfff +com.adobe.InDesign.Global Preferences Panel (9.2.0.69 - 0) <3B261D67-E6B5-32E3-AC7E-AFCCDC9B75CB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/Global Preferences Panel.InDesignPlugin/Global Preferences Panel
0x109ce3000 - 0x109cedfff +com.adobe.InDesign.Workgroup Client UI (9.2.0.69 - 0) <5025F9EC-7C4C-377B-92F0-EC208F75B671> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/Workgroup Client UI.InDesignPlugin/Workgroup Client UI
0x10aa1f000 - 0x10aa23fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10af61000 - 0x10af9ffff +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 7.0.1.102 - 7.0.1.102) <75ADE364-1107-3DA7-84A2-26C6874EB881> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotifications
0x10afdc000 - 0x10afeefff +com.adobe.boost_filesystem.framework (7.0.847203 - 7.0.847203.0) <B0F56E9F-BAAB-34C5-93C4-C713203AB0DF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem
0x10c6ee000 - 0x10c6f0ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10c6f5000 - 0x10c6f9fff +com.adobe.InDesign.Help (9.2.0.69 - 0) <09CFAB79-828F-39A9-8E6C-634999CF4EC8> /Applications/Adobe InDesign CC/*/Help
0x10d632000 - 0x10d7f8ff7 +com.adobe.InDesign.AppFramework (9.2.0.69 - 0) <D84FAD4D-B653-3EB4-8FDA-7264A51F7359> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/AppFramework.InDesignPlugin/AppFramework
0x10e0cf000 - 0x10e255ff7 +com.adobe.InDesign.SettingsInCloud (9.2.0.69 - 0) <EC5B37FA-9195-3243-9D62-C6A5FB8E394A> /Applications/Adobe InDesign CC/*/SettingsInCloud
0x10e640000 - 0x10e7feff7 +com.adobe.InDesign.Text Walker (9.2.0.69 - 0) <BA84432B-6B10-3684-982F-856AB2248204> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/Text Walker.InDesignPlugin/Text Walker
0x10e856000 - 0x10e8a7fff +com.adobe.InDesign.Linguistics (9.2.0.69 - 0) <13A4BC6D-4C68-3884-9059-5837B952EC17> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/Linguistics.InDesignPlugin/Linguistics
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0x1149d3000 - 0x114a88fff +com.adobe.InDesign.Paragraph Composer (9.2.0.69 - 0) <EEE3D51D-AF42-30AF-A8BA-DE663DC95888> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/Paragraph Composer.InDesignPlugin/Paragraph Composer
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The head phone jack on my brand new iPod touch 5th generation is not working properly
The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar -
When I update my iPhone 4S to iOS six Facebook does not work properly the newsfeed doesn't load properly and I can never see what's going on all I see is a picture of an antenna and a little thing underneath it says no new stories when I reset my phone back to iOS 5 then it works just fine and I don't have any issues so there must be something wrong with iOS six that isn't letting Facebook load properly
No I did not use any unauthorized methods for anything, I simply reset my phone back to factory.
<Edited By Host> -
Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.
I received no error message. The application was just trying to find applications unsuccessfully.
I am using MAC OS 10.10.1
I tried to uninstall the application but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
Otherwise I would have to reinstall everything and this would be a pain.
Thanks for your help. -
Application Toolbar Not Working Properly. Help!
I'm having an issue with my Mac. The toolbars and other areas of each window in each program are not working properly. There is a bunch of random apples in place of certain buttons. Its hard to explain exactly what is going on so I've attached a couple screen shots of what I'm talking about. Does anyone know whats going on or how to go back to the default settings? I'm using Mac OS X 10.7.2 Any help would be greatly appreciated.
-
Iphone 4 mic is not working properly
Hello,
Well my i droped my phone 4 and the back has been broken, well i replaced it with a new one, the result is that
My iphone camera was broken and i tried to replace it with a new one but the problem persist, and the mic is not working properly
That when i receive a phone call or when i call someone my iphone mic work sometimes and stop others and i discovered that by tapping on
The back of the iphone it work, and meanwhile i can use the mic for recording voice memos or for using viber or any software using the mic
And it works very good, only in phone calls it stop working and by tapping on the back it work again,
Anyone can help me???
Thanks guysThanks for the reply but yes it does record voice memo because there are 2 mics 1 on top and 1 on bottom.
the one that is using for making phone calls is the bottom one.Therefore top 1 is good but bottom is not. -
My iPhone 6 ear speaker is not working properly I couldn't able to hear any thing from ear speaker to listen I had to put on loud speaker or to use hands free please help me out with this problem if some body have answer?
Hi Venkata from NZ,
If you are having an issue with the speaker on your iPhone, I would suggest that you troubleshoot using the steps in this article -
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
Flash player does not work properly on Windows 7 32 bits
Hello,
My flash player does not work properly on Windows 7 32 bits with Firfox and IE8 (lasts versions).
My Flash player version : 10.0.45.2, but I tried with version 9 too, with same problems.
I have tried to uninstall, reboot, reinstall several times, ... witch did not worked.
In fact, it works correctly on some sites, like youtube, but not on some others like :
http://www.dailymotion.com/ => black screen instead of videos, right click gives flash context menu
http://www.canalplus.fr/ => videos does not load, right click gives flash context menu
http://www.myspace.com/ => no audio player, right click gives flash context menu
some games in http://www.kongregate.com/ => black screen instead of games, right click gives flash context menu
I have no problem with shockwave in http://www.adobe.com/shockwave/welcome/
No problem too with flash player on http://www.adobe.com/software/flash/about/
But in the Global Privacy Settings panel (http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.htm l), I cannot change any settings :
I cannot check boxes,
My changes are not saved.
In most of flash animations, videos, ...,
when I click on parameters, I cannot do anything, even closing.
when I am in full screen mode, the message "press escape to exit...." does not disappear.
Last thing, all those problems was not there when I was on Windows XP, few weeks ago, and appear with my registered Windows 7 premium familly edition, with the same hardware configuration...
Thank you for your helpHi eidnolb
Thanks for your answer.
This is what I have :
Verify user permissions
I have an administrator account.
I tried (uninstall, install and run) with super-administrator account for same results
Install the most current version.
I am running the latest version (10.0.45.2)
Run the Clean Installer to Fix 3rd Party Flash Player Cleaners
I did not "clean" my computer.
Troubleshoot Pop-up blockers
I have no Pop-up or esle blocker software.
Ensure that Internet utilities do not block Flash Player
I tried (uninstall, install and run) without Avast.
I have windows 7 firewall. I do not know where I can allow ActiveX controls and Flash (SWF) content. I do not see anything relative to ActiveX an Flash in allowed program list.
Fix machine crashes when displaying Flash content
I have no freez or crash.
Using IE, Shockwave Flash Object is Enabled and vs 10.0.45.2
Using FF, I have SWF vs 10.0.45.2 and it is Enabled
I really do not understand !!
Thanks,
Ju' -
Remote not working properly with Apple TV...sporadic fuctioning
Hello,
I have no idea what caused this to happen, but both my remotes (I have one from my MacBook Pro and one from my AppleTV) seem to not work properly with AppleTV. It sometimes works but it is extremely frustrating as it only registers about 1 out of every 10-20 clicks then continues to remember the previous clicks therefore making it essentially impossible to select the desired menu/item. Basically it just seems like it's out of control!
I tested whether it was the remote or AppleTV that was causing the problem by running Front Row on my MacBook Pro and both remotes seem to navigate Front Row perfectly fine. They both act the same way with AppleTV, whether they are paired or not. It seems as though something happened with my AppleTV. This problem occurred randomly, with no specific cause I can think of.
Please let me know if any of you have ever experienced this problem and what your solution was, if any!
I have tried restoring to factory conditions, resetting settings, ran diagnostics, unplugged and replugged it, and nothing seems to be working!
Oh, and I just replaced the battery on one and have tried swapping batteries, etc.
HELP PLEASE!
Thank you,
TravisThe menus have never been as responsive as they used to since the 2.0 update in my opinion - basically AppleTV seems to cache/buffer remote click if it is busy or perhaps waiting for something to stream from itunes, and when resources become available it suddenly executes all command rapidly which makes it behave wildly in menus.
Usually happens I find after restarting the unit or if streaming drives have gone in to power saving modes and there's a delay while they wake up to feed the AppleTV.
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