DNS OK but MX not working
Hi Guys, Apologies for my lack of understanding about all things DNS and thanks in advance for any assistance you may be able to offer.
I cautiously followed the instructions here:
http://forums.adobe.com/docs/DOC-1741
and here:
http://helpx.adobe.com/business-catalyst/using/change-site-domain1.html
I chose to redelegate the domain to BC's servers, but allowed the client to continue using their external mail exchange by adding their existing MX settings to the BC control panel's domain settings.
The new BC site went live moments after I added the BC nameservers in the DNS registrant's control panel and I was elated... but... the client's mail started bouncing about 30 to 60 minutes later. That was 18 hours ago now. I left it assuming it would just sort itself out given time but panicked this morning when their mail was still bouncing. I very quickly swapped the name servers back to their old hosting and immediatley their mail began to function again.... but strangely the site didn't switch back to the old hosting - it is still showing as the new BC website. Shouldn't that have swapped back immediately too? I've still got the domain and the MX records nominated in BCs Control Panel so is that why I'm still seeing the new BC site at the domain? does BC perform some permanent swap or something?
On a side issue - most of the "related article" links on this page are dead - grrrr you guys: http://kb.worldsecuresystems.com/157/bc_157.html
I'll outline the steps I took to see if you can deduce what I've done wrong:
STEP 1:
on the screen above I added:
ns1.worldsecuresystems.com
ns2.worldsecuresystems.com
ns3.worldsecuresystems.com
as the nameservers then removed ns1.enetica.com.au and ns2.enetica.com.au
STEP 2:
I was informed by the companies IT consultant that they hosted their own mail with a company called Anittel
They informed me the MX record was:
mx01.anittel.net
This also seemed to concur with what I noticed in the Control Panel of their Domain Registrant (below)
So I followed suit and set up three MX records in the BC Domain settings as you can see in the screen below
I set the TTL to the default one hour - not sure if that makes any difference.
I assumed the DNS redelegation would mean that the MX records in the Enetica (domain registrant) control panel would be bypassed so I did not remve the MX records from their control panel.
There were also some A Records listed in the Enetica control panel that I assumed would be bypassed now that the domain was redelegated to BC. They are shown below. Should I have made similar A Records in BC's Domain Settings?
The website in question is www.laneind.com.au
Turns out I did need to emulate the A-Record in which mail.laneind.com.au was redirected to the IP address shown. Is this a regular requirement on many Domain Registrars in order to get mail directed to an exchange? If so can you please update your online Knowledge Base docs?
Similar Messages
-
Facetime works fine on my iphone, but will not work on my MBA.
Facetime works fine on my iphone, but will not work on my MBA. Keeps telling me "unable to verify address" and says it is sending me a verification link to my email address but I never get anything. Crazy.
After a while it tells then me that it cannot verify my email address because of a network connection ("Could not verify the email address. Please check your network connection and try again. ")
Does anyone have any ideas?Facetime works fine on my iphone, but will not work on my MBA. Keeps telling me "unable to verify address" and says it is sending me a verification link to my email address but I never get anything. Crazy.
After a while it tells then me that it cannot verify my email address because of a network connection ("Could not verify the email address. Please check your network connection and try again. ")
Does anyone have any ideas? -
My iPad 2 Location Service works fine but does not work on my home Airport router. How can I fix the problem?
lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken! -
Bought iPhone as "SIM-Free", but it not work with my local SIM card
I have bought iPhone Serial No: 82108W75A4T in Canada as "SIM-Free", but it not work with my local SIM (Orange in Israel) card. Where to check: it is or not Factory Unlocked or have any hardware/software problems or have carrier ("adhered" any phone company)
In the local Orange: They tried with them SIM, the same negative result.
I have addressed to Canadien phone wireless carriers.
From some [Rogers'] has already received the answer:
... have checked our system and did not find your iPhone listed... Please contact Apple... -
Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?
Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H. -
Ive tried to reset my iclouds password but its not working
i need to activate iphone 4s, ive tried on my laptop to re-set it but its not working, ive been trying for the pass 3hours?
i just want to use my phone again?
i cant remember setting a password?
I aslo cant remember if i created two different passwords for iclouds and appleID.
NEED HELP?Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
-
My apple id is not working i fill up all information but will not work
My apple account is not working i fill all information but still not working i am facing problem again and again sing up problem and my bill problem and my bank card problem i want to download some thing its free on apple store but error in sing in problem and billing
Settings>itunes and apps stores. Be sure to fill in the ID and password. If you get an error, then you are using the wrong ID and/or password.
Try this link...
http://support.apple.com/kb/HT1918 -
when i go in my settings on my ipod touch 3gen it says no wi-fi as in i cant connect to any wi-fi at all i tried to restore but did not work HELP PLEASE
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
Please advise what should I do to fix this.First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please
It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
this is what my iphone 4 shows. iv tried switching off again and again, closing apps by double tapping the home button but still not working. please help.
is there any other method to download ios 6.1.2.
my phone is not being recognized by itunes on my new windows 8. neither its working on touch copy.
kindly help.
thankswell in thatcase, i need another help .
thanks for your instant reply.
i have currently bought a new laptop (windows 8) and my iphone is not being recognized by itunes.
because i have no backup on my previous laptop, i downloaded touchcopy but even touch copy is not recognizing my iphone. -
I sign in tol my Firefox is out of date. did try to do the upgrade but did not work need help
''locking this thread as duplicate, please continue at [https://support.mozilla.org/en-US/questions/978554 /questions/978554]''
I need help to get my sign in working. Need to upgrade?
how to do that?
<sub>edit: removed personal information for your protection. (philipp)</sub>I sign in told my Firefox is out of date. did try to do the upgrade but did not work. Need help
Let me know how to get my sign in working -
How to delete my old apple ID? If i want to buy musics or free games in the apps store ,the old ID still show up to sign me but is not working anymore.please help!
Go to settings, iTunes & App Store, tap on your ID, sign out, then sign in with your new information. You cannot delete an old ID, you just stop using it.
-
My camera is working but does not work on skype how do I turn the camera on for Skype
My camer is working but does not work on skype how do I turn the camera on.
See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4 -
My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad. I removed /relaoded iTunes and now it won't recognize either iPad or iPhone. Got any suggestions?
Hi there Lizabethfromaz,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
Maybe you are looking for
-
PDF Report prints Portrait Instead of Landscape
Hi, We've created several PDF reports - some that print portrait and some landscape. For the portrait reports, they print fine both from Adobe Acrobat and directly from Oracle to the printer. When we try to print a Landscape report, it prints as Land
-
How can we remove the i message old phone number?
hey anyone know that how can we reset all settings of imsgs? like phone number?
-
Scheduling agreement creation and change BAPI
Hi Friends, Does any one know which BAPI is used to create Scheduling agreements by using flat file. Regards Nath
-
How to create select-options in my own screen?
Hi I create my screen and i wish to place select-options on screen. how to do that?
-
This only happens in the amazon site and specifically in the cart page when pressing the "delete" or "save for later" options. The message appears even before i click on the option.'