DNS Server issues on Airport Extreme since last update

Since the last update to my Airport Extreme, my windows 7PC's show connected to internet but do not connect due to DNS server. Windows 8 computer works fine as does Mac. Mac is the only wireless computer I have mentioned. The wireless router is segregated so it should have no effect on anything on my network but it somehow does..... can anyone explain?

Thanks for your reply.
I tried everything I found in the web, but nothing worked. I even cleared the HDD and reinstalled the OS (and resetted SMC and PRAM), but now there doesn't seem to be an AirPort - as if it never had exist.
Until that I have been very happy with the decision to switch to Mac instead of using a Windows PC, but that casts a cloud on it (in the last 10 years none of my windows PC's ever had a hardware defect).
Fortunately the MacBook is half an year old, so I will bring it back to the seller hoping the best.

Similar Messages

DNS Server Issues with Comcast and Airport Extreme wifi routers

I am having significant challenges with 3 Airport Extreme (latest gen) wifi routers and my Comcast Xfinitity service. It once worked just fine, but now I continually get the blinking amber lights stating "No DNS servers" for each of the Airport Extreme (AE) routers. My configuration is:
Coax cable -> Comcast Xfinity cable modem -> ethernet to 16-port gigabit ethernet switch ->->-> ethernet to 3 Airport Extremes around the house direct connected with switch
I have many wifi devices throughout the house (iPads, MacBooks, home automation devices) as well as direct-connected devices via ethernet (one PC connected to AE router).
Each Airport Extreme router is set with these settings in the Airport Utility app:
Internet tab= Connect using: DHCP
Wireless tab= Network mode: Create a wireless network
Network tab= Router mode: Off (Bridge Mode)
I have attempted to put the Xfinity cable modem in bridge mode, and use the Airport Extreme to serve up the IP addresses, but still lost internet connectivity.
I have also attempted to set the Network tab=> Router Mode to "DHCP and NAT" but get "Double NAT" error issues as well.
I have tried using the Comcast DNS server addresses (75.75.75.75;75.75.76.76) setting on the Internet tab for the routers and do end up getting a green light, but NO internet connectivity.
Lastly, I have tried using the Google DNS servers (8.8.8.8;8.8.4.4) setting on the Internet tab the routers giving me the No DNS servers amber light error and again, no Internet connectivity for either wifi-connected or even ethernet connected (directly to Airport Extreme router) devices (like my PC) despite getting a green light on the router.
Any this point, it really seems that these AE routers are NOT compatible with the Xfinity cable modem or service… (and yes, I've tried power-cycling and restarting the modem, and then the AE routers, MANY times to little avail).
Should I move one of these Airport Extreme wifi routers to before the switch, and have the other 2 in Bridge mode after the switch? Do I need to setup a specific range of DHCP reservation addresses for each different AE router?
Appreciate any insight anyone can share with this aggravating DNS server issue between Comcast & multiple Airport Extreme wifi routers.

I do not see anything wrong with your basic setup.. the issue is indeed the WAN ports of the AE.. AC version are having problems with some network equipment.
You have listed a stack of things you have tried.. but I want you to move the ethernet patch cable you use on each AE to its LAN port instead of WAN.
Restart the airport when you do that.. and then see if it becomes stable.
In bridge mode the airport moves the WAN port to LAN.. but the WAN port setup itself seems more problematic than the LAN ports.
There are other methods we can try if this does not work.. but in the end.. I would be tempted to take the whole lot back to apple.. they need to start making equipment that works with standard modems and switches.
BTW what brand is the 16 port switch?? Does it happen to be managed (smart type)?

Unable to connect to Airport Extreme since installing Mountain Lion

Unable to connect to Airport Extreme since installing Mountain Lion. If I go to Finder > Shared I can see it listed but then when I go to connect to it won't. I can see it in Airport Utility and connect to the internet but when I try and connect to the base station to use my hard drive / printer it won't connect?
Tech Support tried saying it could be the devices attached don't have an update for them yet but doesn't explain why I can't connect to the base station. In their defence I can see it in airport utility so the base station does work with the OS X
However I've just tried connecting by an ethernet cable and connects fine?

Ok .
Power down the base station (Mine is connected to a 4 way so i down powered base station, printer and hard drive) powered back up and now when I go to finder then look at the shared section I can view my files on the base station.
Hope this helps

Uninstall Airport extreme 2008-004 update and go back to previous version

Hello
This morning I installed the airport extreme 2008-004 update. Since then, I have not been able to access the internet when my VPN (Check Point) is active. I can access the internet if I "stop" the VPN. I use a Netgear WNR834M router and I have not had problems between this router and the AirBook before. Even when I am unable to access the internet, it appears that I am connected to the wireless network. I have stopped and started modem, router, and Mac several times, to no avail.
I had a good deal of trouble with a VPN before, and rather than attempting to fix this, I would like to just uninstall the update and restore what I had before. Is there an easy way to do this?
Thank you very much

Warren,
If you haven't yet, try these suggestions. They have worked for others.
*_Slow & Dropped Internet Connection After Airport Update_*
The suggestions below have recently helped others after a System or Airport update. Consider each topic separately, If one does not resolve your issue, move on to the next one.
*Reset/Change DNS Settings*
Launch Airport Utility.
Select Airport device on left.
Click "Manual Setup".
Select "Internet" from the toolbar above.
What's listed for "DNS Server(s):"? Try putting in these servers from OpenDNS
208.67.222.222
208.67.220.220
Click "Update".
Next, on all Macs affected, launch System Prefs --> Network Prefs.
Select the service you usually connect with on the left (Airport or Ethernet).
Then click, "Advanced...".
Click the "DNS" tab.
What's listed for "DNS Server(s):"? Usually "10.0.1.1" will be listed first in gray. This refers back to the settings in the Airport Utility.
Nevertheless, it doesn't hurt to add the DNS servers noted above here as well.
Click "OK" then click "Apply".
Finally, reboot your Mac.
Now see if you have internet access all around.
*Reset Airport Service*
Launch System Preferences --> Network Preferences.
Highlight the Airport Service on the left.
Click the Action menu (tiny gear button) in the lower left.
Select "Make Service Inactive".
Then select "Make Service Active".
Click "Apply".
*Delete & Add Airport Service*
Launch System Preferences --> Network Preferences.
Highlight the Airport Service on the left.
Click the “-” button in the lower left to remove the Airport Service.
Next, click the “+” button and add an Airport Service.
Click “Apply”.
Note: Removing the AirPort interface resets your preferred AirPort networks. You will need to add preferred networks again.
*Reset Network/Airport Settings*
1. Go to Macintosh HD --> Library --> Preferences --> SystemConfiguration Folder
Drag the following files to the desktop:
com.apple.airport.preferences.plist
com.apple.network.identification.plist
NetworkInterfaces.plist
preferences.plist
Restart your Mac.
Go System Preferences --> Network.
From the “Location” menu select “Edit Locations”.
Click the “+” button and name it “Home” or “My Network”.
Click “Done”.
Highlight “Airport” on the left, and verify that your network appears beside “Network Name”.
Click “Apply”.
Click “Advanced…”.
Click the “Airport” tab, and add your network to the “Preferred Networks”list.
Click “OK” and then click “Apply” once more.
Now see if your connectivity issues are resolved. Later you can Trash the .plist files you dragged to the Desktop.
*Archive & Install*
As a last resort, an Archive & Install using your Mac OS X 10.5 (Leopard) installation DVD will usually resolve this issue. Then use Software Update to bring your system up to date. It appears that reapplying the recent updates in this condition, does not cause the problems to return.
Let us know if any of the above suggestions helped to resolve your connectivity issues.
Cheers!

Wireless connections drops after AirPort Extreme 2007-001 Update

Hello, I am getting a lot of wireless connection drops since I installed the AirPort Extreme 2007-001 Update. Anyone has similar issue? Any fix?

Well, I was conneting to the University's wireless server (which is maintained and huge) flawlessly prior to the update. My friend has a macbook pro and didn't apply the update and he has no problem. I installed the update and since then I'm having a hard time connecting to ANY wireless server/router.
I came across the following, looks like a lot of other persons are having the same issue:
http://www.macfixit.com/article.php?story=20070202141024604
http://www.macfixit.com/article.php?story=20070126190822382
Looks like my solution would be to perform an Archive & Install and to not reinstall the AE 2007-001 update.

Wifi dropping constantly since last update

My wifi has been dropping off every five minutes since last update. My current system version is Mac OS X 10.6.8 (10K549).
Second me if anyone experienced the same problem.
p.s. I've been to the system log.
Here is the latest log on the dropping off.
Mon Oct 17 15:05:58: <configd[13]> _SC_callback: Changed keys = { 'State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP' }
Mon Oct 17 15:05:58: <airportd[296]> _APXMIGwakeupAirPortdServer: received 'SC callback'
Mon Oct 17 15:05:58: <airportd[296]> process_sc_callback: Processing 'State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP'
Mon Oct 17 15:05:58: <airportd[296]> process_dhcp_changes: State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP
Mon Oct 17 15:05:58: <airportd[296]> process_dhcp_changes: DHCP airport_changed = 1
Mon Oct 17 15:05:58: <airportd[296]> setDHCPMessage: dhcpInfoKey "State:/Network/Interface/en1/AirPort/DHCP Message" = (null)
Mon Oct 17 15:06:16: <kernel> IO80211ScanManager::scanDone: Scheduling cache purge timer in 30 seconds.
Mon Oct 17 15:06:16: <configd[13]> _bsd_80211_event_callback: LINK_CHANGED (en1)
Mon Oct 17 15:06:16: <airportd[296]> _APXMIGwakeupAirPortdServer: received 'Driver callback'
Mon Oct 17 15:06:16: <airportd[296]> process_driver_callback: link changed
Mon Oct 17 15:06:16: <configd[13]> _bsd_80211_event_callback: SSID_CHANGED (en1)
Mon Oct 17 15:06:16: <airportd[296]> _APXMIGwakeupAirPortdServer: received 'Driver callback'
Mon Oct 17 15:06:16: <airportd[296]> process_driver_callback: SSID changed
Mon Oct 17 15:06:16: <configd[13]> _bsd_80211_event_callback: BSSID_CHANGED (en1)
Mon Oct 17 15:06:16: <airportd[296]> _APXMIGwakeupAirPortdServer: received 'Driver callback'
Mon Oct 17 15:06:16: <airportd[296]> process_driver_callback: BSSID changed
Mon Oct 17 15:06:16: <configd[13]> _btUpdateCoexMode: <Mac-F2268AC8><MacBookPro5,5> Clamshell state off, Bluetooth Bandwidth Utilization is <0>, LWM <5>, HWM <25>
Mon Oct 17 15:06:16:
Mon Oct 17 15:06:16: <kernel> en1: Received EAPOL packet (length = 135)
Mon Oct 17 15:06:16: <kernel> inputEAPOLFrame: 0 extra bytes present in EAPOL frame.
Mon Oct 17 15:06:16: <kernel> inputEAPOLFrame: Received message 1 of 4
Mon Oct 17 15:06:16: <kernel> FULL RSN IE FOUND:
Mon Oct 17 15:06:16: [00000000] 30 14 01 00 00 0F AC 04 01 00 00 0F AC 04 01 00 00 0F AC 02 00 00
Mon Oct 17 15:06:16: <kernel> storeFullRSNIE: getAP_IE_LIST returned 0
Mon Oct 17 15:06:16: <kernel> PMK:
Mon Oct 17 15:06:16: [00000000] 5C A1 63 99 69 5C ED FC 4F A5 E2 F9 E3 4A 89 F3 B4 92 96 EF F0 59 B5 3E 14 41 0A 5C 29 BA
Mon Oct 17 15:06:16: [0000001E] 06 9D
Mon Oct 17 15:06:16: <kernel> TPTK:
Mon Oct 17 15:06:16: [00000000] 43 B0 AE DA 97 44 08 C2 61 0C B8 87 D2 1F 70 4D 5F 27 B3 69 66 81 94 F0 94 BE 17 5A 32 47
Mon Oct 17 15:06:16: [0000001E] 1D 1B 72 AE 46 51 D0 1B 78 BB E6 10 EF 39 7A 1C A4 AF 30 5C 85 80 5D 9A A2 AC B3 4D E8 E4
Mon Oct 17 15:06:16: [0000003C] 6C 53 15 84
Mon Oct 17 15:06:16: <kernel> KEY MIC:
Mon Oct 17 15:06:16: [00000000] 15 A4 7B F8 BE 64 0E 0F BD 5F 5B D4 6C CB 05 3D
Mon Oct 17 15:06:16: <kernel> process1of4: sending replyPacket 135 bytes
Mon Oct 17 15:06:16: <kernel> en1: Received EAPOL packet (length = 169)
Mon Oct 17 15:06:16: <kernel> inputEAPOLFrame: 0 extra bytes present in EAPOL frame.
Mon Oct 17 15:06:16: <kernel> inputEAPOLFrame: decrypting key data
Mon Oct 17 15:06:16: <kernel> inputEAPOLFrame: Received message 3 of 4
Mon Oct 17 15:06:16: <kernel> process3of4: Performing IE check.
Mon Oct 17 15:06:16: <kernel> process3of4: sending replyPacket ( len = 113 ).
Mon Oct 17 15:06:16: <kernel> process3of4: received pairwise GTK
Mon Oct 17 15:06:16: <kernel> ptkThread: Sleeping!
Mon Oct 17 15:06:16: <kernel> ptkThread: Sleeping!
Mon Oct 17 15:06:16: <kernel> ptkThread: Installing PTK!
Mon Oct 17 15:06:16: <kernel> PTK:
Mon Oct 17 15:06:16: [00000000] 72 AE 46 51 D0 1B 78 BB E6 10 EF 39 7A 1C A4 AF
Mon Oct 17 15:06:16: <kernel> ptkThread: Installing GTK!
Mon Oct 17 15:06:16: <kernel> installGTK: setting cipher key (flags = 0x0)
Mon Oct 17 15:06:16: <kernel> RSC:
Mon Oct 17 15:06:16: [00000000] 00 00 00 00 00 00
Mon Oct 17 15:06:16: <kernel> GTK:
Mon Oct 17 15:06:16: [00000000] 91 79 A7 59 85 4A 61 28 11 A7 96 51 E0 CD F7 1D
Mon Oct 17 15:06:16: <configd[13]> _bsd_80211_event_callback: BSSID_CHANGED (en1)
Mon Oct 17 15:06:16: <airportd[296]> _APXMIGwakeupAirPortdServer: received 'Driver callback'
Mon Oct 17 15:06:16: <airportd[296]> process_driver_callback: BSSID changed
Mon Oct 17 15:06:16: <configd[13]> _btUpdateCoexMode: <Mac-F2268AC8><MacBookPro5,5> Clamshell state off, Bluetooth Bandwidth Utilization is <0>, LWM <5>, HWM <25>
Mon Oct 17 15:06:16:
Mon Oct 17 15:06:16: <configd[13]> _bsd_80211_event_callback: LINK_QUALITY (en1)
Mon Oct 17 15:06:17: <configd[13]> _SC_callback: Changed keys = { 'State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP' }
Mon Oct 17 15:06:17: <airportd[296]> _APXMIGwakeupAirPortdServer: received 'SC callback'
Mon Oct 17 15:06:17: <airportd[296]> process_sc_callback: Processing 'State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP'
Mon Oct 17 15:06:17: <airportd[296]> process_dhcp_changes: State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP
Mon Oct 17 15:06:17: <airportd[296]> process_dhcp_changes: DHCP airport_changed = 1
Mon Oct 17 15:06:17: <airportd[296]> setDHCPMessage: dhcpInfoKey "State:/Network/Interface/en1/AirPort/DHCP Message" = (null)
Mon Oct 17 15:06:18: <configd[13]> _SC_callback: Changed keys = { 'State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP' }
Mon Oct 17 15:06:18: <airportd[296]> _APXMIGwakeupAirPortdServer: received 'SC callback'
Mon Oct 17 15:06:18: <airportd[296]> process_sc_callback: Processing 'State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP'
Mon Oct 17 15:06:18: <airportd[296]> process_dhcp_changes: State:/Network/Service/6D1F04B5-545F-4D4A-A5BD-7EB81C15EF4D/DHCP
Mon Oct 17 15:06:18: <airportd[296]> process_dhcp_changes: DHCP airport_changed = 1
Mon Oct 17 15:06:18: <airportd[296]> setDHCPMessage: dhcpInfoKey "State:/Network/Interface/en1/AirPort/DHCP Message" = (null)
Mon Oct 17 15:06:21: <configd[13]> _bsd_80211_event_callback: LINK_QUALITY (en1)
Mon Oct 17 15:06:26: <configd[13]> _bsd_80211_event_callback: LINK_QUALITY (en1)

It's likely that the update included new definitions or profiles for wifi that your routers are having trouble with. This doesn't indicate that anything is broke, just that iPhones on the newest software are going to have issues with that configuration of wifi. If you have access to your router's settings, try connecting on a different chanel or disabling the security to see if the phone connects that way. http://support.apple.com/kb/HT4199 has some recomended settings, but you may find that changing the name of your network or the security that you are using will fix this issue.

Address Book repetitive crashes since last updates ?

Hello,
I do apologize for the length of this post but I don't know how to shorten it without removing some details useful to understand the problem encountered.
My sister has got an intel iMac with Tiger 10.4.10 and since last updates (10.4.9 and/or 10.4.10) she cannot use AB more than some seconds. It crashes consistently everytime it is open, even if no other action is done. There are also problems with iChat, iCal, Safari and Mail (but less than with AB).
When I visited her recently, I had a look to the console (even though I'm far from being an expert myself but I tried to find a track before asking here).
I noticed that for both crashes (Safari and AB), there was this mention :
quote
+CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:+
+ /Users/nnnnn/Library/Caches/com.apple.AddressBook/MetaData/.info+
+ The parser will retry as in 10.2, but the problem should be corrected in the plist.+
+Error in createMutableDictionaryValue:1012 for property 'URLs' 'XML parser error:+
+ Unexpected character = at line 1+
+Old-style plist parser error:+
+ Unexpected character '0x3d' at line 1+
+Aug 23 19:03:07 Ordinateur-2-nnnnn crashdump[465]: Exited process crashed+
+Aug 23 19:03:07 Ordinateur-2-nnnnn crashdump[465]: crash report written to: /Library/Logs/CrashReporter/Exited process.crash.log+
unquote
because of the "+not proper UTF8+" I tried to change it in AB preferences/vCard/encodage in "+proper UTF8+" and because of "+Old-style plist parser: error Unexpected character+" I tried to check and validate fonts of Fontbook. Unsuccessfully.
Back home, I searched on the web and read somewhere that there could be a problem with the "catalog" that could only be repaired by DiskUtility from the install disk. That was done today but the "*hard disk seems to be OK*" and AB crashed as usual when open.
there were two crash reports, one for AB and one for ABsync (? curious since she has no .mac account and does not sync her mobile phone).
The AB crashlog(1) finishes so :
quote
+Thread 3 Crashed:+
+0 <<00000000>> 0xffff0b54 __memcpy + 948 (cpu_capabilities.h:228)+
+1 ...apple.AddressBook.framework 0x9478a9f7 c4_Column::FetchBytes(long, int, c4_Bytes+
unquote
and the ABSync crashlog(2) :
quote
+Thread 0 Crashed:+
+0 <<00000000>> 0xffff0af6 __memcpy + 854 (cpu_capabilities.h:228)+
+1 ...apple.AddressBook.framework 0x9478a9f7 c4_Column::FetchBytes(long, int, c4_Bytes+
unquote
and finally when I asked her for a screenshot of her ~/Library/Application Support/AddressBook, I was surprised (comparing with my folder) to find she has three ABPerson.skIndexInverted files (I have only one) the second file is ABPerson.skIndexInverted.218 and the third ABPerson.skIndexInverted.286.
I suppose two are toomuch but which ones have to be delete ...
Sorry for this (too) long post and hope the light will come from some reader better educated in hard and softwares than us.
(1) (2) I have a longer version of these crashlogs but this post is already very long and I'll post them only on request (if needed)!

Hello Josy.
After fixing the filesystem issues, which you say you’ve already done, try re-creating the Address Book files that may have become corrupt, one at a time, as follows — or restore them from a backup if you have one:
1. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
2. In the Finder, go to ~/Library/Application Support/AddressBook/. Make a backup copy of this folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your contacts are stored.
3. Go to ~/Library/Preferences/. Move com.apple.AddressBook.plist and com.apple.AddressBook.abd.plist (if it exists) out of there (e.g. to the Desktop). Check whether the problem is fixed.
4. If Address Book keeps crashing, go to ~/Library/Caches/ and move the Address Book and com.apple.AddressBook folders to the Trash (there is no need to empty the Trash yet). Check whether the problem is fixed.
5. If Address Book keeps crashing, go to ~/Library/Application Support/AddressBook/ and trash any ABPerson.skIndex files you may see there. Check whether the problem is fixed.
6. If Address Book keeps crashing, try again trashing both AddressBook.data and any ABPerson.skIndex files that may have been re-created, then rename AddressBook.data.previous to AddressBook.data.
7. If Address Book keeps crashing, try moving the entire AddressBook folder out of ~/Library/Application Support/.
The above procedure may introduce synchronization issues if you use .Mac or iSync to synchronize your Address Book with other computers or devices, so be sure to back up your Address Book data now if the problem is fixed.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

IMAC mirroring is not working with my IMAC and Apple TV since last update

Hi friends,
since last update I am facing problems with my IMAC and airplay via apple tv to my HD TV screen. It is not working. Only audio but not video. I believe it has something to do with IMAC mirroring, which is not possible to select only expanded desktop. Airply on my TV is working with my IPAD, so it should be a problem with my IMAC only.
Did someone of You make the same experience or know what to do?
Thanx in advance

Hello, H1Daisensei.
Thank you for visiting Apple Support Communities.
Here is an article that you may find helpful when experiencing this issue.
About AirPlay Mirroring in OS X
http://support.apple.com/kb/ht5404
Cheers,
Jason H.

It came to my attention there a new program working with itune since last update named Apsdaemon.exe its been using 99% of my processor when its active any idea why so much and will it be fix eventually? And why is it so Heavy consuming ?

It came to my attention there a new program working with itune since last update named Apsdaemon.exe its been using 99% of my processus when its active.
Any idea why so much and will it be fix eventually because before last update i never encounter any issue using Itune? Now when that aplication or extention from Itune is working my computor froze to a huge alt. I play video games online and love listening to my music with itune playing in the background and normally was able to have firefox open and a program called ventrillo all working at the same time and now i can barelly have itune and play a game. As soon it start been choppy i just control alt delete wait 5 minute to close down apsdaemon.exe when i'm capable most of the time i have to restart my computor. And why is it so Heavy consuming on the process its memory utility is under the 100ko i believe so why 99% of my processus is been use ?
a good exemple i could give is itune.exe working it shows process 02% for 123 000ko that is light and perfect.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I have not been able to open and PDF since last update

I have not been able to open any PDF since last update. It starts to open goes to blank text area. I am unable to use any ofthe buttons eg. help or fileopen... it then closes automaticly. I have uninstalled and reinstalled with the same issues. I have also installed just XL not 11.0.03 version to try something different.P
Please help

If you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

Problems while roaming since last update of an iPhone 5

Since last update the phone loses signal intermittently while a regular phone in the same network/account has a steady, strong signal. I've reset network settings and since it didn't work I did a hard reset, erasing and restoring the phone. The problem persists

Hey Manuel Flores-Arce,
Thanks for the question. Based on what you stated, it seems like the iPhone is having a service issue while roaming. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
iPhone and iPad: Using cellular networks while in another country - Apple Support
iPhone cellular data connection issues - Apple Support
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

Unable to check mark whole playlists to play since last update. ONly allows me to check one at a time. How do I fix?

While in MY MUSIC on itunes, all my music is unchecked. I can not check whole playlists by using the top checkmark to select all. I went to all my playlists, same thing. I can only press them ONE at a time, which will take about a day to check all of them.
any ideas? anyone have same problem? This just happened since last update.

I exactly have the same problem as this "Unable to check mark whole playlists to play since last update. ONly allows me to check one at a time. How do I fix?" I have a windows7. Please help.

Since last update on Mavericks, the picture attachement to a movie in iTunes no longer works. Any idea ?

Since last update on Mavericks, the picture attachement to a movie in iTunes no longer works. Any idea ?
Picture added is not displayed in the finder ; when transfering the movie to an Ipad, it is not displayed either.
iMac 27', Mavericks 10.9 + iTunes 11.1.2

Working here just fine. Try reinstalling:
Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Since last update (today) I get invalid password when trying to use back to my MAC, password works everywhere else

since last update (today) I get invalid Apple ID password when trying to use back to my MAC in Icloud app on my MAC, password works on all my other devices. GLITCH ?

Try going to the Apple ID page on your web browser
http://www.apple.com/support/appleid/
and try to either retrieve or reset your password
(obviously you had to be able to successfully log in to be able to post here)
I was finally able to log in through my system preferences after about three or four hours. I ran a disk utility to repair permissions and restarted and it seemed to work ok.

The blue circles in movies are not on my i pad since last update can i put them back ?, The blue circles in movies are not on my i pad since last update can i put them back ?

The blue circles next to the mivies do not apear anymore since last update , can i put them back to see wich movies un-watched.

That happened because you synce'd your phone to a new computer, the phone can only be synce'd with one library. You can get all your songs back if they were puchased in itunes. Go to purchased in itunes store and download is at the bottom of the page.

DNS Server issues on Airport Extreme since last update

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