Do ALL early Zen Xtras have faulty earphone socke

Am thinking of buying a second-hand Zen Xtra, and just wondered if the faulty earphone socket is something that affected ALL early Zen Xtras? (I.e. the ones without the cutout window in the leather case.) Or are there many early Zen Xtra owners out there who have never experienced any problems? Just wondering whether to risk it!

Try to get the newer kind. If you do wind up with an older one with no cutout window, be gentle with the jack. And be prepared to do a bit of soldering and hot-gluing if it does fail. Also, that cutout window is really nice.

Similar Messages

All My Zen Xtra Playlists Erased

I was attempting to make new playlists on the Media Organizer when after dragging some songs into the playlist, I got an error display saying I couldn't add more songs. I check the player to discover that it had frozen. I reset to find that the new playlists had were no longer there, but songs I had uploaded were. Then, while trying to make the playlists over again, it froze, and I reset it. Now all my playlists are gone and I can't make any new ones, neither by "Save Playlist As..." on the player nor through Media Organizer. In addition, the player lists all my songs but when I try to play any, either through the PC or on the player, I get "playback error." What do I have to do?

Notmad Exlorer is the only way to backup playlists (it certainly backs them up on my version).
It's a big oversight with MediaSource and other software that there's no easy way to do this.

Will the Creative Zen Xtra have a firmware update for "driverless" operati

Is it even possible? I contacted Creative Labs and they said they would put the suggestion on the possibility for a future implemented feature. I just bought the 30GB model for $79 off of Outpost.com [the cheapest I've seen online] without any rebates. It is awesome--sound quality, menu, and design. It is a bit large, but I don't care. This is my first mp3 player that actually has a hard dri've. I've wanted to get this one since last January, but kept putting it off.
Anyway, is it possible for a firmware update for a driverless operation so you can add songs on any Windows XP/2000 PC without having to install the Nomad Explorer program? Thanks!

Driverless support is supposedly coming for Windows Media Player 0.
The reasons behind all this are discussed in the Zen FAQ at Nomadness.net http://www.nomadness.net/modules.php...Jukebox+Zen#34

NOMAD Jukebox Zen Xtra C

Hello Friends, i have a question for you, someone knows what type of CPU or Audio Processor the Zen Xtra have inside?, there's a way to know it's please i want it to know, i'am happy with him and i like to talk about its marvelous characteristics. Thanks.

Aside from the two options you mention, both of which produce less than impressi've audio quality, the only other option is to wire it into your car stereo system. Take a look at www.pac-audio.com to see if they have an auxilliary audio input cable for your particular vehicle.
Good Luck.
Jim

Zen Xtra (Nomad) - Unable to read from device error (have tried everythi

Recently, I've been having problems with my Creative Zen Xtra Nomad mp3 player. One day it started freezing and lagging massi'vely when I would enter nomad explorer. Now it's virtually impossible to drag and drop something from nomad explorer to my computer or vise versa (keep getting the unable to read from device error). However, sometimes I am able to get an mp3 or two after about 5 minutes of transfer time.
I have no idea why it is doing this. One day I'm transferring my data back and forth with no problem, and the very next day I am getting this freezing, lagging, and errors when trying to transfer. The only thing that changed was me formatting my computer in between it working and it not working, but I did reinstall the driver and nomad explorer once I formatted (I'm also using the same USB 2.0 cable, but it worked fine the day before, so I am pretty sure that's not part of the problem). I was using the mp3 player to store about 0 GB worth of data for when I formatted, and now I'm unable to retrieve virtually any of it. I've tried everything under the PC Connectivity link short of formatting the mp3 hard dri've (and that is not an option because I need the files). I took it to a friends house to try on his computer, but it acted the same way. I'm completely stumped. Is there anything I haven't ruled out? Also, I'm running Windows XP Pro SP2, and I was using SP2 before the format as well if that has any relevance.
Please let me know if I've left out any important information relevant to this issue. Any help would be very much appreciated.
Thanks in advance.
-Noah Patterson
Edit: I'm having the exact problem as this guy, but I didn't seem to find any answers on his thread.
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=6459&query.id=3264 5#M6459
Message Edited by talzok on 09-20-2005 08:03 AMMessage Edited by talzok on 09-20-2005 08:09 AM

Never use MP3 players to store important data, or as a single point of storage for any data (that includes keeping a backup of the player's audio tracks). You can have problems like this with accessing the data, as well as simply dropping the player and losing the lot.
There are a couple of methods I've seen that have worked to retrieve data:
. Driver update - either update to the latest drivers, or nonsensically downgrade to the drivers that come on the install CD.
2. Notmad Explorer - use the Xtreamer function in Notmad Explorer's trial version (which is free) to access the data and download it. It will be tedious, because I assume you have to download one file at a time.
As for your general problem, I would try using Creative's MediaSource instead of Nomad Explorer to access the player (people generally don't have good experiences with Nomad Explorer).
Also make sure you download the latest versions of the drivers (taking above into account), MediaSource, and the MediaSource plugin from Nomadworld.com downloads.
Once you have the data off (hopefully!) you might simply want to reformat it if none of the above hel
ps.

Isn't 38133mb 40gb storage? I have a used 60gb zen xtra with 38133

Isn't 3833mb 40gb storage? I have a used 60gb zen xtra with 3833mb total storage space/free space and I am under the impression that 60gb should be closer to 5833mb, correct? Can anyone help me to understand if this is correct? I just got this unit, I have a zen touch 40gb unit that has 3833mb as its total space allowed and the Zen Xtra 60gb I bought used ( but never used acording to the seller ) has the same storage. Customer support just send a couple of form replys to download new firmware and drivers which I did, but that did not increase the space ( which couldn't be possible, could it's The dri've is fixed space?) Sorry to be such a newbie? Thanks for any help. Marc

Problem is the seller is on that auction site and has an explicit no return, no refund policy. I maybe able to go to squaretrade as he said it was new in opened box, and it was not new as his daughters name was on the settings part of the unit. It does say on the unit 60gb so I guess my next question is it possible for him to have opened the unit and replaced the 60gb harddri've with a 40gb? I also assume that this unit would not be able to be fixed or replaced under warrantee even though on his description a one year creative labs warantee is in place. I have the unit registered with creative and with the serial number. Does the hard dri've itself have a serial number on it's Thanks again for the help. Marc

HT5243 It says on the "Java for Mac OS X 10.6 Update 8" pg that this download is for all users and supercedes all earlier versions. Yet to the right is says you HAVE to have 10.6.8 as a requirement. WHICH is it? Is it for all versions of 10.6 or not?

It says on the "Java for Mac OS X 10.6 Update 8" pg that this download is for all users and supercedes all earlier versions. Yet to the right is says you HAVE to HAVE 10.6.8 as a requirement. WHICH is it? Is it for all versions of 10.6 or not? Why isnt this made more clear?
And question is STILL not answered. WHICH is to be downloaded and used?
I would like an answer.

Thank you for the clarification! It is really kinda circle-speaking to state on an information page to put forth info people need in that manner. It really does add to the confusion and frustration when you need a simple,
straight answer, such as you gave, and you dont get one. Kind of like that . . other... software company....
This rabbit hole still continues, though. I'm going to ladder it out, just to see for myself:
Have: MacBookPro / 2.4 GHz/ Intel Core i5/ running OS X 10.6.3 -
Need: latest version of Java, so Flash update can be loaded;
                              (want html5 to be the standard so badly, but client wants Flash)
Attempted: Tried to find Java for Mac OS X 10.6 Update 2 on Apple website. No Joy.
        Found:   Update 2 is proper update for Mac OS X 10.6.3. Could not find download on Apple website;
                       - No Joy.
Attempted: Tried to find Java for Mac OS X 10.6 Update 8. Half Joy. Confusing, no straight info.
        Found:   In order to install update for Java, must update OS X from present 10.6.3 to 10.6.8
Attempted:   Tried to find update to OS X 10.6.3 to 10.6.8. on Apple website.
how far does the rabbit hole go?

Does resetting your 30GB Zen Xtra erase all of your music fil

hey i need to reset my 30GB Zen Xtra but i dont know whether or not my music files will remain on it. Will they be erased or will the remain on my mp3 player?

no. files stay intact. just reboots the player.

Cannot exit rescue mode vl.13 on zen xtra

when i turn it on it goes to rescue mode and when i click cleanup it does nothing, when i push format all it says hardisk problem and it does the same for reload OS. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!

Did you read the?BEFORE you post, READ THIS FIRST (FAQ) post? If so you would have seen the link here to the Zen FAQ at Nomadness.net.
You can try the advice there at your OWN RISK. If this doesn't help, or you don't want to try this advice are you under warranty? If so, contact Creative Support and get the player repaired.
If you're not under warranty you can try repairing the player yourself, assuming the hard disk is faulty. There's?Rudi Cheow's excellent guide on how to replace the hard disk (albeit for the earlier Zen, but the Xtra is very similar) and a thread?here on compatible replacement hard dri'ves.

Windows XP driver problem - Nomad Zen Xtra and Zen To

I have both a Nomad Zen Xtra 60GB and a Zen Touch 20GB, both of which were working fine with my Windows XP Pro SP2 computer until a couple of days ago. I had recently put firmware 2.0.03 onto the Zen Xtra, and was using the drag-and-drop method in Windows Explorer to copy loads of albums across to it from my music folder. It seems I might have tried to copy too much over at one go, because eventually the file copying just stopped, and I had to unplug the Zen Xtra from the PC to abandon the copy process. Since then, neither Zen device has been properly recognised by any of my PCs. When I plug the Zen Xtra into?a USB port, Windows brings up the messages: "Found new hardware: Nomad Jukebox Zen Xtra" and "Found new hardware: MTP device", then brings up the Found New Hardware Wizard, even though firmware 2.0.03 is supposed to provide "seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed" (I have WMP0.00.00.4036 installed). The Zen Xtra's display does not show the "docked" icon except when plugged into my laptop (running XP Home Edition)... but even on the laptop Windows still asks for a driver, which it then fails to install properly. When I plug my Zen Touch into my PC, it detects that an MTP device has been connected, but Windows Media Player doesn't list it under the Sync tab, and when I try to install the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players", the installer complains that "Setup could not detect any portable device on your system... please ensure that Zen Touch PlaysForSure Firmware is properly installed". The device's firmware version is 2..0, and as I have already said, both this and the Zen Xtra were working fine with my PC up until a couple of days ago. Additionally, the "docked" icon?no longer appears?on the Zen Touch's display when plugged into the PC. I have made the registry change suggested in Creative Knowledge Base Solution ID #9287, and my PC is up-to-date with Windows Hotfixes. I've also tried uninstalling all Creative programs and reinstalling them one at a time, but I can not get my PC to correctly work with the Zen devices anymore. Any suggestions? Also, is there some kind of Factory Reset that I can do to get my Zen Xtra back to an earlier firmware?

I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

Can no longer access the files on my Zen Xtra. Help, plea

I've been using my 60gb zen xtra for over a year now without problems (except for having to replace it twice due to the faulty headphone jacks), but after recently losing one of my hard-dri'ves, I decided to install Creative Mediasource so that I could easily copy all the music on my player to a new hard-dri've. Up until now I'd never used Mediasource - just the regular nomad explorer browser. After I installed Mediasource and rebooted, I can no longer get to the files on the Zen. I know they're still there - I can still play them on the player itself, and I can even access the player - when I click on the Nomad Explorer icon in "my computer" I get into the explorer and the player reacts by going into transfer mode, only when I go into "music library" everything is blank, and when I go into the data library it says 'not connected', even though it's able to show me that I only have 45 gb free, which is accurate. I'm not saying that Mediasource caused this, because I don't know, but I'm desperate to get my music back - having both the hard-dri've fail me and then the player itself would be a catastrophe for me. Any general help, whether with mediasource problems or just general problems accessing the music library would be incredibly appreciated. Thanks!

Geez, what an embarassment. Found all my files right were they were supposed to be. Uh, all's well that ends well? Again, sorry for cluttering up the board.

[Zen Xtra] Stuck in Recovery Mode after updating Hard Dr

This is a long post, but I thank you in advance if you read it and think you have any ideas for me. Parts of this post were originally posted on the Nomadness.net forums and parts of it come from my personal email correspondence with one of the experienced users on that site.
Here goes:
I just installed a new HD on my Jukebox, and now I am unable to get it to download the Firmware (current or otherwise) and it remains in a state of rescue mode.
Here is how I posted my dilemma on the nomadness.net forums:
My computer is running Windows XP. I have a Nomad Jukebox Zen Xtra 40GB that I have had for about 2 years, and have had no problems with it, using it at least 8 hours/day 5 days/week (I run it at my desk while I work). I mention that just to give you an idea of how much regular continuous use it has been getting, if that matters. I have regularly downloaded all the latest appropriate firmware, etc. from the Creative website, using the auto updater service. I have one other Creative product connected to this computer, a SoundBlaster Audigy. This will come up again in a minute.
Over time I have accumulated so much new music that I knew I had to either get a new Jukebox or upgrade the HD. Since the Xtra is no longer available new, and upgraded ones are SO expensi've on eBay, I thought I would install a new HD myself. I read the instructions posted here on nomadness.net, and purchased an 80 GB 5400 RPM Momentus 5400.3 Ultra ATA/00 Internal Hard Dri've (that's Seagate).
Ok, now. The installation went easily enough, but now I cannot get the Firmware to reload. My computer recognizes that the unit is connected - it makes the appropriate sound when I connect or disconnect the JB, and under My Computer, there is the icon for the Nomad Jukebox Zen Xtra, under the "Other" category.
When I installed the HD and powered up, I got the rescue menu as expected and started with the "FORMAT ALL". I got the confirmation that it was reformatted and the expected GB of memory showed as available. SO...then I went to "RELOAD OS" and selected the "yes" option to verify that I wanted to reload via USB --BUT-- it only showed the "Start Firmware Update Now" for a second and then went right back to the menu. I have tried using the reset, and every combination of unplugging, replugging, removing the battery, putting it back in, reformatting, etc. and nothing changes. It just goes right back to the rescue menu every time.
I have the Firmware files (old and new) saved on my computer's HD, but when I try to launch any one of them, I get the same annoying message: "Your player is not connected, please connect your player". Well, if the computer thinks it's connected, then why doesn't the firmware file? I don't get it.
If I go back to the Creative auto updater on the website, it still recognizes the SB Audigy being connected, but no longer recognizes the JB.
How can I get the Firmware into the JB if I can't get it to recognize the player being connected? And why is that my computer shows it, if the Firmware file itself doesn't see it's
I received only one response that suggested I check the instructions on the Nomadness FAQs and also the great upgrade guide by Mr. Cheow, also on Nomadness.net.
This was my follow-up post:
Since I posted this earlier today, I have tried everything, and I mean everything, suggested by all of these "guides" to upgrading a hard dri've.
The problem remains that my computer recognizes the Jukebox as a portable device that is connected, but I am unable to get the Firmware file to load because it always says that my device is not connected. It should also be noted that the Nomad Explorer and other applications also will not recognize it (Notmad, JBHTTP, etc.)
Furthermore, I will add that we have two of the exact same model Jukeboxes and two of the same Dell computers running XP, etc. and in every possible combination we have tried, my Jukebox, with the new HD is the one that can not be accessed. So, I know that the connections, drivers, ports, etc. are not defecti've. The only thing that has changed since this morning is that I installed the new HD in my Jukebox.
I would love for any of you who have done this kind of upgrade to offer suggestions, as I am willing to try anything at this point.
After my last post, as a last ditch effort, my boyfriend suggested swapping the hard dri'ves in my Jukebox and his, thinking that perhaps we could get the firmware to download into his, and then switch the hard dri'ves back. Well, it looked as though it was going to work, and then the firmware update stopped almost as soon as it started and so, we are back to the same impasse. It?s the strangest thing, considering that both of us have been using our respecti've JBs daily, and have had no other problems? until I tried this.
We both racked our brains trying to think of a way we could get the firmware from the computer into the jukebox since it won?t load as long as it doesn?t recognize the player. Is there any workaround for this? By that I mean, is there any way at all to get the firmware into the Jukebox with out just launching it as a self-executing file? I know you can't just ?put? the file into the Jukebox, but is there any other means to extract it into the Jukebox so that I can use it's?
Any help you can offer would be most appreciated. I am worried that I have ruined my Jukebox and wasted $75 on a HD that I can never use?.
***Note on the Hard Dri've I chose:
I specifically chose this HD based on information posted by others on Nomadness
In particular, the newer instructions for upgrading a Zen Xtra hard dri've that were posted by an individual who used a 5400 for his own upgrade. I even emailed him with questions before I went ahead with this HD. As someone who has done this before, he felt that since this HD fits the specs of size and type being used by others doing this type of upgrade, including his own, that it would be fine. I honestly don?t think that it is the HD itself.
Since trying the swapping of HDs and Jukeboxes last night, we now have not one, but two, that are stuck in recovery mode and flash ?Firmware Problem? when rebooted. I don?t see how the HD itself could have done this. In fact, I am certain that the HD did not ?cause? the problem.
I have been reading forums about Jukeboxes (including here), anything I can find, looking for possible solutions. I have discovered that there are many people out there with the same dilemma, even those who simply updated their Firmware and nothing else, but now are stuck in the same frustrating place that I am.
***Note on the versions of the Firmware Update files I have tried:
I was going to use the newest one, but then after reading comments on Nomadness, I decided to try the older version that everyone was saying was less problematic. (see below) One of the posters had provided a link to it, and I copied it from there. I also had two other newer versions of the Firmware Update, including the newest one that has supposedly caused all the problems for others, but none of them would launch anyway ? I just kept getting that same message saying that the ?player is not connected?. Actually, to be more accurate, as I think I described in my original post on Nomadness, when I first tried to upload the firmware, it seemed as though it was going to go through with it, but never got further than one segment on the file progress display. On the screen of the player, it said it was upgrading, but after a few hours, it had gone nowhere.
Oldest - ZenXtra_PCFW__03_02_L6
New-ish - ZenXtra_PCFW_LA__20_08
Newest - ZenXtraP4SAudible_PCFW_LB_2_0_03
If you have read this far, then please know that I appreciate it very much. If you have any further ideas or suggestions, please reply.

Amazing that someone noticed this post and took a stab at it after over a year... Actually, I found my answer long ago, and have tried to go back and post?it'son several boards where I had been looking for the answer. It seems to be such a common problem that I figure someone else can surely use this solution as I did. I would suggest that anyone?who is experiencing the frustration of not?getting their computer to recognize their device?read the very enlightening and helpful page that I am linking to here:
http://www.misticri'ver.net/forums/showthread.php?t=30939? (this is from a forum for iRi'ver, but the info and fix are uni'versal)
This simple solution involves correcting the ENUM keys in the Registry (not as scary as you might think) and deleting all instances of your player from the Device Manager and then reinstalling so that Windows and other applications will all recognize your player again. It's so simple, and once I tried it, I was amazed that's all it took to fix the problem.
?I?suggest you read the whole page and follow the instructions as they are given. I deleted and re-installed my player several times and then rebooted a couple of times before it took effect, but then it did, and I was able to download the Firmware and have had continued success with my original player that I posted about as well as others I have acquired since I first posted that message in 2006. For reasons I have not yet identified, this problem still happens every now and again, sometimes when I switch between players to synchronize. It may well be that when I use my registry cleaner or some other utility that "fixes" my registry, that it resets this particular key - but as long as it's easy to fix, it's not a problem. Hope this helps others who may stumble upon this odd little problem with the Zen Xtra.Message Edited by TrixieInDixie on -05-200709:28 PM

Jukebox Zen Xtra sound prob

Hi, I've had my Nomad Jukebox Zen Xtra for more than 2 years and have had little problems with it. However, now I cannot get any sound out of the left speaker of any type of speaker/earphones I plug into the audiojack. This is not a speaker/earphone problem, they work with any audio equipment. I can get sound out of both left and right speakers/phones if I plug the jack only 80% into the audiojack. But if I plug the jack all the way into the player, only the right speaker/phone works. Any suggestions as to how to fix this problem?

Hello There,
I am experiencing the exact same problem - "Device not connected, even though I can see the device as a virtual dri've on my XP SP2 PC. I have contacted creative tech support and followed their instructions to the letter with no success.
Creative tech support instructed me to try the following:
MaKe sure that my antivirus software, firewall and spy ware is turned off. Their thinking was that some services are effect the connection between the MP3 device and USB port.</LI>
Also I tried booting my XP PC in safe mode, ensuring the most of the services were turned off .. i.e. firewall, virus protection, etc. Still can not get the device to connect.</LI>
align=center>The Error message on the Device itself (Zen Xtra display) reads as follows:Firmware error on reboot -- error message simply states "firmware problem" then goes to Rescue Mode v.3 - Boot v.4, HW v0.0.displays following 4 options: Clean Up2: Format all3: Reload OS4: RebootTried all four options and still getting same error message.
I am going to try and load the original firmware that came with Zen Xtra, if that works I will try to upgrade the firmware to the latest release.
Later tonight I will get a chance to attempt these actions. I will post my results later.
Message Edited by marcula on 0-24-2006 07:02 AM

Zen Xtra with blank scr

Ok, so one night I am listening to my Zen Xtra and everything is fine, the backlight works, music is still playing, and I still have 2/3 battery left. But after glancing at the screen I noticed that the words and writing were gone. I tried all the buttons but still got a blank screen. Then i went to get a paperclip to reset it. With much relief, I saw the EAX symbol come up on screen. But after it had turned on completely the blank screen was back. It isn't my contrast, because it is set on 50%. The music still plays but i just can't see what i am doing. Can somebody please help?

So what should happen in rescue mode. Maybe you can show me what to press once i am in rescue mode b/c i can't see anything on the screen. I know what to do to get to rescue mode so you dont need to tell me how to do that. And if it is faulty, where do i go to get it fixed? Should i make a back up of all my songs?

Jukebox Zen XTRA Firmware update fail

I have a nomad jukebox zen XTRA 40GB. I recently saw an update for PlayforSure on the creative website. As i have done earlier, i had tried updating the firmware. It asked me to backup and run the formware. I sincerely backed up and started the firmware. This went for about a minute and said its rebooting the player which never happened for a nice hour. Now the firmware is not completed and when i try to reload os from the recovery options, the firmware update program says palyer is not connected. I had verified it in DEvice manager. The player is been seen as Nomad Jukebox/ MTP device. I tried starting the player and it says "Firmware Problem". i also tried loading the original firmware which says "Player not connected". I had updated latest driver.
Any help is greatly appreciated

Thanks for the info. I just wanted to know is there anyway Creative has to redo the whole thing. Like removing all of the firmware and rebuild it. I am looking for some tool or some way to remove the incomplete firmware on the player.
Rightnow, my player is just a paper weight for me. I dont want to be used like this..
Please help me further

Do ALL early Zen Xtras have faulty earphone socke

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