Do Apple pre-install the OS on the SSD or the HD?

For those of you who have bought a new iMac (Intel) and also the SSD option:
1 - Was the OS pre-installed?
2 - Which drive was it installed on?
Many Thanks,
Robin

Thanks, Roger - Very helpful to know and also very prompt reply
This is why these Apple Discussions are so great - I love the Apple community.

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My HD died and the Apple store installed the new drive and upgraded me to Mavericks. I no longer have iPhoto which I miss very much. How do I get it back and do I need it or do my pics go somewhere else? help

My Hard Drive died and when the Apple store installed the new drive they upgraded me to Mavericks. I no longer had iPhoto. Where do I get iPhoto, do I need it and where are my pictures going when they import??? Help I'm SO confused and frustrated. Thank you.

You need two items
1 - the iPhoto application -
You install it from the App Store
2 - and the iPhoto library - restore form your backup from just before the disk died - no importing involved - simply restore and launch iPhoto and it will look in the pictures folder and open it and it will be exactly the way it was when you made the backup
As to your question Do you need it - No you can manage your photos anyway you please - iPhoto is a good way but not required - you can use any software you want and you can import photos using image Capture (in your applications folder) or any other software you choose - If you use iPhoto then they by default going your iPhoto library - if you use other software then they go where you say to put them
LN

Has Apple stopped installing the liquid contact indicator inside the SIM slot opening on the 6 & 6+? I've inspected several devices and they are not installed.

Has Apple stopped installing the liquid contact indicator inside the SIM slot opening on the 6 & 6+? I've inspected several devices and they are not installed.

I don't know that Apple has ever officially commented on such things, one way or another. Places like ifixit will be your best sources for such information - https://www.ifixit.com/Answers/View/200937/How+many+water+indicators+or+sensors+ are+there+in+the+iPhone+6
certainly none of us fellow users know what Apple's official current policies in such things are.

All Apps not working except for Apple pre-installed Apps

Last night I installed a couple of new apps from the app store and a few podcasts through iTunes (using sync). Phone worked fine afterwards, including the new apps I installed. This morning I noticed that when I try to run an app it starts to load and then immediately closes and returns to the phones main screen. After trying to launch several different apps, I realized that the only apps that will run are those which came pre-installed with the phone. None of additional apps (free or purchased) will run. Has anyone ran into this problem? I have tried resetting the phone, no change. The only other thing I can think of is to restore my phone from the back-up. Could this be a virus? Any thoughts would be greatly appreciated.

There's another thread on the same problem here -- http://discussions.apple.com/thread.jspa?threadID=2226619&tstart=15
I've been able to solve the problem (short term basis, it does re-occur) by deleting a purchased app (any app, even a free one) then repurchasing it from the phone.
You do need a data connection (3G or WiFi) for this to work, of course.
This is very much a kludge. I hope Apple can get this fixed, it really is a PITA, especially if you are travelling and use the phone as a PDA and phone.
I hope this helps.
coop

My iPhone and iPad synced fine to my computer this morning using iTunes 10. After uninstalling iTunes 10 in the recommended order (bit by bit in the order suggested by Apple) and installing the proper 64 bit iTunes 11, iTunes no longer recognizes either.

The cord works fine, as it synced fine this morning. The computer works fine, as I have other USB drivers that have no installation issues. I have no major firewalls or security software in place. Literally the only thing that has changed is my version of iTunes, which was installed perfectly.
This, by the way, is not an isolated incident. Every attempt I make to upgrade to iTunes 11 goes the same way, and the utter lack of a satisfactory response by every Apple tech support I've gone to has been frustrating enough to make me consider ditching my Apple products, exclusively supporting their competitors, and recommending that my friends and family do the same.

i hade just the same on my pc with windows 8.1 and iTunes 11.1.4. I could sync over Wi-Fi but not over USB.
i did the following: remove "iTunes", "apple software update", "apple mobile device support" and "apple application support". then download iTunes new and install it. After installation all removed software should be back again.
Try now iTunes - it solved the problem on my pc. greetings eddych

How do I install the latest compatible version of an app on an earlier version of iOS

Hi, I have a iPhone 4S, 64GB memory, 20GB free running iOS 6.1.3 (yes, yes, install the latest version of the iOS ... I am otherwise happy with the way the iPhone has worked since purchasing it 3 years ago).
Last week, an app I regularly use, notified to be updated (11C Pro HP scientific calculator by RLM Software). I duly performed the update, but when I went to use the calculator, it appears that it is not compatible with the iOS ...
According to the developer, the Apple app store is supposed to check the iOS version before it allows the download and update install (this does not appear to have been done in this instance).
The developer directed me to an Apple page, Install the latest compatible version of an app on an earlier version of iOS or OS X that shows a way to roll back to a prior version compatible with the iOS installed, however, I cannot find precisely where the "Purchased screen on your iOS device" is.
If they mean the Purchases screen on the App store app, that shows a big blank nothing despite a considerable number if iOS app purchases since 2011.
Does anyone have a clue as to what Apple mean in the above link or know of some way to prevent the App store from changing (without checking the installed iOS) working apps before upgrading?
Cheers, all the best, Peter

Hello Slm7531
Check to make sure that your that you do not have anything that would be blocking access to the iTunes store like a firewall or security software. The second article below will assist with troubleshooting accessing the iTunes Store.
iTunes 11.1.2
http://support.apple.com/kb/dl1614
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

Trouble installing the PERL modules for the ITunesU script

I am trying to install the modules specified in the PERL script. I get an error when trying to install which I think is a result of a problem with the MAC developer tools. This is the output that I get when trying to install the Digest::SHA module
Can someone please tell me how to fix this?
cpan> install Digest::SHA
CPAN: Storable loaded ok
Going to read /Users/admin/.cpan/Metadata
Database was generated on Wed, 21 Mar 2007 01:09:40 GMT
Running install for module Digest::SHA
Running make for M/MS/MSHELOR/Digest-SHA-5.44.tar.gz
CPAN: Digest::MD5 loaded ok
CPAN: Compress::Zlib loaded ok
Checksum for /Users/admin/.cpan/sources/authors/id/M/MS/MSHELOR/Digest-SHA-5.44. tar.gz ok
Scanning cache /Users/admin/.cpan/build for sizes
Digest-SHA-5.44/
Digest-SHA-5.44/t/
Digest-SHA-5.44/t/state/
Digest-SHA-5.44/t/state/state.1
Digest-SHA-5.44/t/state/state.256
Digest-SHA-5.44/t/state/state.512
Digest-SHA-5.44/t/state/state.384
Digest-SHA-5.44/t/4-bitstr-large.t
Digest-SHA-5.44/t/2-nist-vectors-byte.t
Digest-SHA-5.44/t/nist/
Digest-SHA-5.44/t/nist/Readme.txt
Digest-SHA-5.44/t/nist/bit-messages.sha1
Digest-SHA-5.44/t/nist/byte-hashes.sha1
Digest-SHA-5.44/t/nist/byte-messages.sha1
Digest-SHA-5.44/t/nist/COPYRIGHT
Digest-SHA-5.44/t/nist/bit-hashes.sha1
Digest-SHA-5.44/t/1-exist.t
Digest-SHA-5.44/t/5-hmac-rfc2202.t
Digest-SHA-5.44/t/2-nist-sha-base64.t
Digest-SHA-5.44/t/2-nist-sha-1.t
Digest-SHA-5.44/t/4-bitstr-increasing.t
Digest-SHA-5.44/t/2-nist-sha-256.t
Digest-SHA-5.44/t/0-pod.t
Digest-SHA-5.44/t/0-pod-coverage.t
Digest-SHA-5.44/t/7-ireland.t
Digest-SHA-5.44/t/2-nist-sha-224.t
Digest-SHA-5.44/t/2-nist-sha-384.t
Digest-SHA-5.44/t/3-gillogly-easy.t
Digest-SHA-5.44/t/6-dump-load.t
Digest-SHA-5.44/t/2-nist-sha-512.t
Digest-SHA-5.44/t/5-hmac-fips198.t
Digest-SHA-5.44/t/gillogly/
Digest-SHA-5.44/t/gillogly/state.110
Digest-SHA-5.44/t/gillogly/state.011
Digest-SHA-5.44/t/5-hmac-woodbury.t
Digest-SHA-5.44/t/3-gillogly-hard.t
Digest-SHA-5.44/t/5-hmac-sha-256.t
Digest-SHA-5.44/t/2-nist-sha-oo.t
Digest-SHA-5.44/t/2-nist-vectors-bit.t
Digest-SHA-5.44/t/1-hello-world.t
Digest-SHA-5.44/t/4-bitstr-random.t
Digest-SHA-5.44/examples/
Digest-SHA-5.44/examples/dups
Digest-SHA-5.44/Changes
Digest-SHA-5.44/MANIFEST
Digest-SHA-5.44/typemap
Digest-SHA-5.44/src/
Digest-SHA-5.44/src/sha.c
Digest-SHA-5.44/src/sha64bit.c
Digest-SHA-5.44/src/hmacxtra.c
Digest-SHA-5.44/src/sha.h
Digest-SHA-5.44/src/hmac.h
Digest-SHA-5.44/src/shaxtra.c
Digest-SHA-5.44/src/hmac.c
Digest-SHA-5.44/src/sha64bit.h
Digest-SHA-5.44/META.yml
Digest-SHA-5.44/SHA.pm
Digest-SHA-5.44/SHA.xs
Digest-SHA-5.44/shasum
Digest-SHA-5.44/Makefile.PL
Digest-SHA-5.44/README
Removing previously used /Users/admin/.cpan/build/Digest-SHA-5.44
CPAN.pm: Going to build M/MS/MSHELOR/Digest-SHA-5.44.tar.gz
Checking if your kit is complete...
Looks good
Writing Makefile for Digest::SHA
-- NOT OK
Running make test
Can't test without successful make
Running make install
make had returned bad status, install seems impossible
cpan>
I installed the Developer tools from Apple's web site.
Thanks
Donna

I figured it out. I discovered that the developer tools weren't installed by default on the Darwin OS. I downloaded them from the Apple site, installed the dmg file and then installed the required Perl modules and then it worked beautifully.
The problem was that the modules couldn't make properly when being installed.
Fun Fun
Donna

Installing the airport extreme/bluetooth card

Are there any instructions available for installing this card in my Quad?
TIA,
Jay

Apple says
...or you can add wireless capability post purchase1 by having an Apple Authorized Service Provider or a retail Apple Store install the AirPort Extreme with Bluetooth 2.0+EDR card for you. The AirPort Extreme with Bluetooth 2.0+EDR card is not a DIY (do-it-yourself) part.
Therefore your best bet is to get it installed by an Apple Authorized Service Provider or a retail Apple Store.
I am unable to find any instructions to do it yourself.
iFelix

Unresponsive keyboard and trackpad on pre-installed yosemite macbook pro mid-2014

Hi,
I have a brand new MacBook Pro (Retina, 15-inch, Mid 2014). Shipped with Yosemite pre-installed, the version I have is 10.10.1 . I don't have any software installed except Google Chrome, so it is clean/new OS.
I noticed sometimes the keyboard and trackpad become completely unresponsive after waking up the laptop from sleep. Happened several times, the last time it happened I could not reset PRAM or SMC as keyboard was unresponsive even after restarting or shutting down so I had to Re-Install OS.
Right now I have the laptop next to me, again the keyboard and trackpad are unresponsive after wakeup from sleep, and I did SMC reset but did not work. Trying to reset PRAM or go into Recovery mode .. etc, it is not responding to the keyboard, as it is unresponsive at that point as well.
What should I do ? How can I tell if it is Hardware or Software problem ? I ran the apple test diagnostics test and there was no problem reported. And I am not able to install Mavericks because it is shipped with Yosemite pre-installed so it is not allowing me to downgrade.
thoughts ?

I just noticed that I have the following in the system log, both keyboard and trackpad are completely unresponsive even when shutting down/restart/sleep. I cannot even reset PRAM.
This keeps showing up in the log, not sure what it means.
Dec 13 00:00:00 ahmads-mbp kernel[0]: AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe00002c0 (interface 1, reportID 0xd9)
Dec 13 00:00:00 ahmads-mbp kernel[0]: AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
Dec 13 00:00:01 ahmads-mbp kernel[0]: AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe00002c0 (interface 1, reportID 0xd1)
Dec 13 00:00:01 ahmads-mbp kernel[0]: AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
Dec 13 00:00:01 ahmads-mbp kernel[0]: AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe00002c0 - retrying (reportID 0xd3)

How to update pre-installed apps in macbook pro?

I bought a macbook pro last middle of Oct-2014. It uses Maverick OS and has pre-installed apps like iMovie, iPhoto and GarageBand. Then the new OS Yosemite came. I updated my OS. Then I receive notice of updates for the said pre-installed apps. When I used to log-in my apple ID to installed the updates, App Store message that these apps were purchased using different account. How can I install the update? Do I need to bring my macbook to Apple to install the updates?

Contact Apple store support before going to the Apple Store.
http://www.apple.com/support/mac/app-store/contact/

Fianl Cut Express HD 3.5 pre-installed serial # not valid

I just bought a new 24" iMac and had apple pre-install Fianl cut express 3.5 and when I try to open it, it asks for the serial number which I have input but it does not recognize the number! I have tried every combination of alphas and 0's instead of the letter O. The serial number printing is small and even with a magnifying glass it is hard to distinquish if one or two letters are 0's or a Q 0 for what may be a Q but keep getting an error saying the serial number is not valid.
Have tried to contact apple but have not been able to talk with a person yet.
This is the second day of trying. Yesterday they were transfering me to the pro support? group but we were disconnected before the transfer went thru! Have called three times today but have been hold each time. Still waiting!

finally got thru to Apple and this problem is resolved.

2600 Classic, pre-installed games

My 2600 Classic (on AT&T Wireless) came with 3 pre-installed game demos, one of which was Tetris. Following the links in the phone, I purchased the registered version of Tetris. I was charged $6.99 USD, the game downloaded, and a screen came up that said the application was now unlocked. When I tried to start the game there was an error that said that my license was unable to be validated. After fighting with it for a while and checking all of my network settings, I called AT&T Tech Support. Get this one... They said that Tetris is not compatible with the Nokia 2600 Classic model phone. What a load of **bleep**, Nokia pre-installed the game to begin with. Nokia has been the only mobile phone brand that I have ever purchased. In about 15 years, I am on my 6th Nokia phone. It is really dissapointing to see just how poor their selection of bar phones has become. This model doesn't even have a calculator any more.

Hi,
Ive looked on a few download sites for the tetris game and it does not seem to be compatable with the Nokia 2600 like you say.
Maybe you could contact Nokia or at&t and plead your case for a refund on the download fee. Its down to who put the game software on ! Obviously not java supported.
Silly to impose a demo game on a fone and then does not allow an upgrade.
Nokia Lumia 520
 iphone 6 Plus.
Be happy !!

Pre-Installed Skype App doesn't auto update

It's not the desktop client, but its the preinstalled app. I usually would click on it and it would load skype (latest update0, but with this new update when I click Skype after clicking the windows button, it says that I need to update to the new skype that we're currently on. How do I fix this? I'm tired of having to come to the website, and re-download the Skype app, when I already have it pre-installed.

The "pre-installed" Skype app was disabled on July 7. http://blogs.skype.com/2015/06/11/a-more-efficient-skype-experience-for-your-pc/ Install and start using Skype for Windows desktop version. http://www.skype.com/en/download-skype/

I want to re-install my Pre-Installed Lion Macbook Pro, but I can't get the Lion OS from App Store with my Apple ID. Please help, thanks!

Hi, I want to do a clean re-installation of my end 2011 Macbook Pro which comes with pre-installed Lion OS. I go through the installation steps and after App Store verified my Apple ID, it prompted me that I did not purchase the Lion OS. I am very surprise to see this message which my pre-installed Lion Macbook Pro should have it. Please help and advise how can I get the OS? All other bundle softwares were in the purchase record except the Lion OS.

That was my mistake - sorry - it IS Command-R to boot to the Recovery disk, not Command-D: I either just hit the wrong key or am just now coming awake from my nap.
Let me see if I can just explain it in a few steps - I don't know of any link (but it would make a good User Tip):
Create an up-to-the minute back-up of your internal hard drive using an external hard drive and Time Machine.
Boot to your recovery partion - holding down Command-R on boot.
Use Disk Utility to erase Macintosh HD - use one GUID partition and format as "Mac OS Extended (Journaled)". Unless you're selling the machine, there's no need to do a secure erase (which can take hours).
After you erase the disk, re-install Lion from the same Recovery partition.
After installation is complete, reboot, again holding down the Command-R keys to boot into the Recovery Partition.
Restore your Time Machine back-up. This could take several hours.
Reboot after restore and you're back in business.
That should take care of everything - all you need is an Internet connection.
Call back if I didn't explain things too well - at least I got the Command-R right this time!
Clinton

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

Do Apple pre-install the OS on the SSD or the HD?

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