Do CS3 Inside of CS4?

Is it possible to import a CS3 project into CS4 and have everything work correctly? I seem to be having problems with this.

William
First, understand that this isn't a computer-capability issue; your machine w/Vista is probably not the problem.
Second, I've had some theories such as memory leaks etc., but I no longer think so, since the system will sometimes crash even immediately after a reboot on the first render attempt. It is just some sort of a bug or two that they'll have to figure out.
Third, you have third-party plug-ins, but I don't have any at all and it still crashes, so the plug-ins might not be a problem. Besides, no where on Adobe's web site does it say plug-ins for prior versions might not work with CS4, at least it doesn't say it in a prominent place.
Fourth, I used to have the problem with CS3 and CS4 coresident, but now CS3 is no longer on the system and I still have some problems (but the Save now works, is it because CS3 is gone?).
Fifth, here's what I've been doing that so far gives me hope. I'll import a CS3 project (in your case it would be 2.0) into CS4 (I'm doing this with 8 projects), it may contain 15-50 sequences, but I won't attempt to do a Save. (Originally I reasoned that a Save would save the CS3 project as a CS4, but that reasoning turned out to be wrong.) Then I perform a Render Effects or Render Entire on each sequence. What happens is that invariably a render attempt will fail. Sometimes there is a crash that gets sent back to Adobe, or sometimes the render just hangs up with CS4 not responding and Windows closes it. In either case, I'll reload CS4 and attempt to render the very same sequence, and lo and behold, sometimes it is successful! So I've been render-crash, render-crash, render-save (these saves work), render-save, render-crash, render-save, render-crash, and so on, until all the sequences have been rendered. Very very time consuming, but so far it appears that once the sequences have been rendered, the rest of CS4 can be used as normal.
Sixth, actually I've been focusing on rendering for quite awhile and haven't done much editing to absolutely verify this resolves the issue, but some basic stuff seems to work.
Hope this helps.
Lee

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Cross upgrade Windows CS3 to Mac CS4.

Hello,
I am new in this forum.
I want to upgrade my old Window CS3 to Mac CS4. Does anybody here had this kind of upgrade? If yes. How long did take you to get the upgrade from the customer service?

I have a good friend who wanted to crossgrade Adobe's applications from Windows to Mac. Here's a quote:
Our senior editor, Kathleen, has been trying to do a platform change/upgrade request on our CS3 Production Bundle since APRIL, and has been getting nothing but a runaround from the published customer service entities. Two case numbers, 8 phone calls, promised call backs from supervisors that never appear, lost faxes, the eternal circle of handoffs (you need to talk to sales/no, sales can't help you, please talk to customer service/wash, rinse, repeat) --- you name it, and not one helpful person in the mix. It's been two and one half months. Meantime, they have our shipping money and we have an outdated bundle for the incorrect platform for our current needs.
Honestly, I'm not inclined to bash a company's support without being given good reason, but this has to be one of the most frustrating experiences I've seen with any tech company, anytime. In my editing career I've never had to make a posting like this. Can anyone point us in a better direction, or if you have a contact behind the "hold-music curtain", forward them this email.
This was published on June 29th, 2009.
Here was the solution, which was posted July 9th, 2009:
Longtime list friend L. W. had the best suggestion though -- he forwarded my complaint to his friend Simon, a top executive in charge of video/film (dynamic) media applications at Adobe. I'm happy to say that the attitude towards customer service at this level is excellent, and within hours Simon initiated a review of our case which resulted in our getting the long-promised software yesterday -- and this case has started a dialogue within the company to avoid problems like this in the future. I think this proactive approach to accountability at the highest levels says good things about Adobe for the future. Thank you, Simon. The business world needs many more like you.
Apparently Simon was not able to make any real changes inside the Adobe Support bureaucracy...

CS3 Bridge and CS4 on the same machine.

Hello Everyone,
I have adobe photoshop CS3 and Illustrator CS4 on my machine. Any known issues for running bridge CS3 and CS4 on the same machine? Some experts at telling me not to use Photoshop CS3 with Bridge CS4, just wondering. Thanks for you replies.

Bridge is not really a stand alone product, and tuned to work with its current version of PS. Also, Bridge CS4 has some features changed and/or added. So if using CS3 Bridge you might have aspects that don't work with PS CS4.
I would keep CS3 on the machine if you don't need the HD space, until you feel you no longer need the older version. But use them as a pair as intended. Also, only have one Bridge running at a time.
I did not upgrade to CS4, but from what I have read I see no reason to use Bridge CS3 as the upgrade is faster, less prone to crashes, and has added features.
CS4 PS on the other hand can be tricky if you don't have a newer computer with a good video card.

Why is Merge into single pdf using InDesign CS3 and not CS4 ?

I'm new to this so the question may be trivial, but it beats me:
I've created some InDesign files in CS4 and want to combine them into one PDF. So I opened Acrobat 9 Pro and
navigated to "Merge files into single pdf". I chose the CS4 InDesign files to Add and clicked the Combine Files button.
BUT, this starts up InDesign CS3 and not InDesign CS4 and returns a pop-up saying "unidentified error".
Why is starting CS3 InDesign and not CS4, and what is the "unidentified" error ! ?
As background I intially installed CS3 and then updated to CS4, leaving the CS3 applications intact. When I initially
bought CS3, just before CS4 was released I may have created pdfs from InDesign as an experiment, but it is possible I have not done this
since upgrading to CS4.
Thanks for any help

Thanks Michael, I was not aware of quality issues. Actually this is not really significant for my usage this time. What I'm doing is just using ID to capture notes/images/links etc in several free format ID documents. I then planned to merge them quickly into one pdf using Acrobat. I can easily shuffle the file order around to create a handy portable pdf reference document with the Merge feature.
Doing something similar from ID seemed to me to require me to create pdfs for each ID doc and them to merge them in Acrobat. I did start to write a simple script to do this in ID, but I then realised that I wanted the ordering to vary and the ID files would likely to change. Then I found the merge and bingo, that solved it..... Well it solved it on another CS4 installation that had never seen CS3, but not on my machine which had been upgraded from CS3.
I tried looking in the registry for obvious entries that might point Acrobat to use ID CS3 rather than CS4, but couldn't spot anything. I wonder if there is something buried in there ?
Thanks again for helping
Regards.

Opening InDesign CS3 documents in CS4

I am hoping someone from Adobe can help me with this question. Here is the scenario:
I work on the support team in a prepress environment where we get hundreds of client supplied InDesign files weekly. Some clients supply their files in InDesign CS3 and some supply the files in InDesign CS4. We have both applications.
From our experience, we have found that if we open a InDesign CS3 document using InDesign CS4, there is a potential for items to disappear in the document. I don't know what changed from 3 to 4 to cause this problem. This has happened to us more than one time and we have experienced money losses due to on press errors.
One would say, as we have, if the document is supplied in InDesign CS3, work on it in InDesign CS3. Easy enough, right?
Well, not really. If you have CS3 and CS4 both installed on your mac at the same time, simply double-clicking on the file will default to CS4 (since it is newer).
We have told our operators that they need to identify what version the file was created in; which is not the easiest thing either.
If you "get info" on the file, you do not get accurate information. It may say "CS4", even if it is "CS3", I think this is because your system is reading what the newest application that you have install is.
I have found that by dragging the file over the CS3 icon in the doc, it will attempt to open the file in CS3 and if it truly is a CS4 document, you will get plugin errors and the file won't open. This works, but my 38 mac operators are so used to just double-clicking a file to open it, they sometimes forget to do it my way, and thats when we get errors.
Is there a plugin available that would prompt you, when double -clicking on a file as to what version it is, or what version InDesign that you would like to open the file in?
What did Adobe change in InDesign CS4 that would cause items to disappear or change when working on CS3 documents in CS4?
Thank you in advance.

First, this is a user forum, not an official Adobe support site, so you aren't talking to Adobe employees for the most part.
Second, though it is subtle, there is a visible difference between the icons for file created in CS3 and CS4, but you do need to look.
There is (or perhaps it's now "was") a known issue with master items disappearing when placing one ID file into another in CS4. Be sure your copies are updated to the latest patch. Another reason to avoid opening CS3 files in CS4 is potential differences in text flow due to text engine differences which will affect how lines break.
If you want to train your people in a hurry, tell them the next time you have to re-run a job because they opened it in the wrong version you'll deduct the cost from their pay.
Peter

Opening CS3 file in CS4 - fonts wrong!

I have an FLA created in CS3 (Mac). It includes a couple of
fonts that were made into symbols. I'm both using those symbols to
set the font for dynamic text boxes on stage in various symbols (by
selecting the font-name-with-asterisk from the font menu), and in
Actionscript to create text.
When I open the file in CS4, wherever I have used the menu
option (selecting the font with asterisk in its name), when I
select the box the font menu is showing a DIFFERENT font. And when
I publish none of that text shows up!
The font names with asterisks are still in the font list, but
now they're in a separate section separated by a line from the
regular font list.
I'm not sure what to do - am I stuck using CS3 for the life
of this file? I'm not even sure how many text fields are in this
document, scattered among a number of symbols. If it was just a few
I could probably just manually re-select the font for each. I mean,
I assume I could do that...?
Is there a global find/replace option to fix this? Is this a
known bug?
- Bob

I'm sorry to say this, but you're stuck with CS3. This also
happened to me and I couldn't solve it by now.
Here you have some resource
http://www.jumpeyecomponents.com/blog/2007/07/13/create-fla-components-for-flash-cs3/
http://younsi.blogspot.com/2009/02/flash-cs3-to-flash-cs4-migration.html
Kind regards,
Petra
fla
erectii puternice
cs4
migration
erectii puternice
erectii
erectie

Upgrade from CS3 Extended to CS4 (non-Extended) fails

Hello everyone,
I looked at the upgrade method from CS3 Extended to CS4 it tells me I need to contact Adobe via phone and purchase the upgrade. After receiving the upgrade, I attempt to install it and it informs me that it cannot find a valid Photoshop install and asks for version and serial number of my previous version. It only give me the options of Photoshop CS, Photoshop CS2 (all the languages), and finally Photoshop CS3. No option for CS3 Extended. So I give it CS3 and plug in the serial number and it says invalid serial number.
Called Technical support and spent 30 minutes waiting. They had me do 'Ctrl+Shift+Double mouse click" to get a "Challenge Number" which does not work. Then they said I had to call Customer support to get this Challenge number. Called Customer Support and spent 1hr waiting...and still waiting.
So, can anyone help on how I can upgrade? I'm guessing they were suppose to give me a serial number to upgrade.
I finally gave up with the phone support and filed a support case online...which said I should get a reply within 3-days.
Very disappointed with Support. After paying over $1k in products, I would expect good customer support...but that's for another forum
Thanks.

Well, after getting so fed up, I finally figured it out. But first I have to tell my story of frustration.
So, after calling Technical Support, their instructions to get the 'Challenge Number' by pressing Ctrl+Shift and double-clicking on one of the INSTALL screens did not work. So, after a total of 44 minutes (most of it on hold), I was told to call Customer Service at 800-833-6687. I called them and spent 55 minutes on hold. When someone finally answered, I told them the story, and they told me to do the exact same thing, press Ctrl+Shift and double-click to get a Challenge Number. I said, "Technical Support told me to call you guys to get my Challenge Number". They said "we are Technical Support. Please contact Customer Service at 800-833-6687 to get your Challenge Number". I WAS ANGRY!
I than asked to speak to a manager. 10 minutes later, the guy came on and said that his manager was busy on another line! He then promissed me that I should be able to get to "Customer Support" quickly this time. After being very direct, stating that I do not want to spend another hour on hold, I asked him that there must be something else that they can do to fix this problem...nope.
So (sorry if you've read this far), I called the number AGAIN and was on hold for 40 minutes...then it turned 5:00PM Pacific Time! ARG!
SO, THE ANSWER to the problem on getting a Challenge Number. You must install the software on a trial basis FIRST. (not during installation as Tech support tried to have me do.) After installation, start CS4 for the first time, and it will come to Software Setup and ask if you wish to continue using it on a trial-basis, or if you have a serial number for the product. Put in the serial number for CS4 and click Next. The next window labled 'Upgrade Check' is where you press Ctrl+Shift and double-click to the the "Challenge Code". Why Technical Support did not know to do this really bothers me.
Well, tomorrow, I will be contacting Technical Support at 6am to get this working.
And if it was a matter of pressing Ctrl+Shift and double-clicking, why was I required to purchase the software to be shipped? I could have saved on shipping and tax if I just downloaded it the way I wanted to in the first place.
Well, thanks for reading. Hopes this helps someone.

Opening large cs3 project in cs4

i am attempting to open cs3 project in cs4. i have opened and imported. with both i get an error message.
error.... audioRender/AudioRenderContentConstructor.opp-110
i cannot find this one on the net.
can anyone explain? any hints on how to import?
carl

I have no idea what sort of problem the error message refers to. It implies something funky with the audio content in the CS3 project
The single time I imported a half finished CS3 project into CS4:
I opened a new project in CS4
Right click in the project window> import> select the CS3 project file
CS3 project file appears in the Project window
I double clicked it and it opened right up. Finished the edit in CS4 & output to delivery format with Export> Media> to AME
Audio in this project was standard 48k stereo tracks.

Reinstalling XP over CS3 and Premiere CS4 without losing prefs etc.?

Hello people,
I have Master Collection CS3 (all programmes including Premiere Pro) plus Production CS4 (Premiere Pro, Encore, AE and AME) installed on an XP machine. Unfortunately I have had a series of very unlucky system and disk crashes which I have been unable to bring back to a fully working state. Cutting a long story short, after several methods of repair, I can boot but the system does not operate 100% correctly, and I now also have problems launching either Premiere (CS3 and CS4) and Photoshop since connecting a DV camera (they were working OK before then). Premiere CS3 quits to the desktop when I get to the 'open project' screen, CS4 tells me it cannot communicate with "ImporterProcessServer", Photoshop hangs after launch.
So in essence I have decided the only thing left to do is to reinstall a fresh copy of Windows XP and reinstall all the applications :-(
I have looked everywhere on the forum but I need guidance as to how to go about this process and still retain my preferences, plug-ins, cache files, preview files etc. - I have an old but very important project that I want to keep as much as possible in its original state, and that includes rendered files, references to special effects plus of course various settings. Plus of course all the activation/deactivation paraphernalia.
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I would be very grateful if someone could please tell me what steps should I do in order to return the system to a working state whilst preserving as much as possible of the current CS3/CS4 installation.
Many sincere thanks in advance.

Thank you, but sorry I do not wish to sound stupid or insisting: do I uninstall both CS3 and CS4 as well? I was hoping that if I do not uninstall CS3 and/or CS4 the Adobe installer might be smart enough to leave the updated files and my preferences. Also, I have a folder called Adobe in My Documents, which obviously contains about 30GB of preview and cache files, if I leave it in place will the uninstaller (and new installer) preserve its contents or is it going to delete everything?

Is it necessary to uninstall CS3 before installing CS4?

I currently have CS3 Premium (Student Licsense) on my MacBook. I bought CS4 Premium (also a Student License) from my college and am planning on installing that so that I will be up to date with what is in our graphic design computer lab. But I wasn't sure if I needed to uninstall CS3 before installing CS4. My school doesn't sell the upgrade so I had to buy the actual CS4. I'm pretty sure my laptop doesn't have room for both, but I just wanted to get some feedback on all of this so that I can make sure I'm doing everything correctly.
I was also wondering if my CS3 files that are currently saved on my MacBook will be effected in any way when I uninstall CS3 and install CS4?

No need to uninstall.
In fact its wise to keep the older version until you are familiar with the new version. I have almost all versions of Photoshop going back to 2.5.1 as well as the 4 creative Suites happily installed and working together on my G5.

Cs3 extended to cs4 (non-extended) upgrade still not worked out... hopes dim

Chat InformationPlease hold as we route your chat to an Adobe Representative.
Chat InformationWelcome to Adobe.com! My name is Heath. May I assist you with your selection today?
Heath: Hello, how can I help you?
Visitor: hi heath, i'm dave milbut.
Heath: Hi Dave.
Heath: How can I help you today?
Visitor: i was wondering about the eligibility for upgrading photoshop cs3 extended edition to cs4 (non-extended). jack nack seemed to think there was an oversight in the pricing schemes under
Visitor: oops... cont...
Heath: I will be glad to help you with that.
Heath: We do not have the option to upgraded from Photoshop CS3 Extended to Photoshop CS4.
Visitor: under upgrade eligibility on the store screen. he posted this immediatly after cs4 was released, but the site still hasn't been updated. any word on if us cs3 ee users will be able to go to the standard version or are we going to be stuck doing ee forever now?
Visitor: i suppose i can use my cs2 to upgrade to cs4 standard, right?
Heath: Do you own Photoshop CS2?
Visitor: yep. full version was v6. own every upgrade since then.
Heath: Thank you.
Heath: Have you used the Photoshop CS2 to upgraded to Photoshop CS3 Extended?
Visitor: yes.
Heath: Okay.
Heath: If that's the case, you will not be able to use the Photoshop CS2 to upgraded to Photoshop CS4 again.
Heath: Since, Photoshop CS2 has already been use for upgrading to Photoshop CS3 Extended.
Visitor: ok. any idea if this is the policy going foreward, or if as jack suggested, it's a temporary thing until it gets worked out?
Heath: Our customer service team can better assist you with your question. Please call 1-800-833-6687 to reach our service team.
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hmm... i wonder if that's "official" or if the installer just doesn't check. i still have cs2 installed on this box, as well as cs3 ee. the rep said that didn't matter as far as the terms of the license went though. (i still say that's not clear and is up for interpretation.) i still haven't decided which i'm going for. the point of my query with the online rep was really to get it cleared up once and for all.
do you still have cs2 or cs installed there too? or just cs3 ee and cs4 standard?
thanks for the info nick.
dave

How can i istall the photocd plugin of photoshop CS3 to photoshop cs4 under windows7?

How can i istall the photocd plugin of photoshop CS3 to photoshop cs4 under windows7?
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Thanks for the response. Photomerge.jsx, and stack scripts only are in the scripts folder. However, I had to put them in there from cs3. Now I can get the photomerge window to open (still the cs3 version) but after I select the photos and hit ok nothing happens. I have been comparing the presets in cs3 to see what I am missing in cs4, but I cant find the missing files.

Removing CS3 bridge, keeping CS4 Bridge...

I am cleaning out previous version of CS3 suite from a mac. However I've had some issues that I wondered if anyone has a solution to.
When running CS3 Bridge, images there are not in CS4 Bridge. There is no export feature I know of (is there?). How do I get everything that is in CS3 Bridge to CS4 to show up before I delete CS3 apps ? (this macbook pro I am using was loaded from CS2 days up to CS4...I have inherited it at work and need to make room but still keep images intact, plus I never used Bridge before so any noob help is appreciated)

Bridge only creates preview thumbs for its own cache library and not the
original files, they keep untouched in the same folders as you have them now
on your system.
You can safely uninstall CS3 without losing images. However you will need to
cache the images again when opening CS4 but that is only taking some time.
You will need to recreate new workspaces for PS and Bridge and also set the
preferences again to your wishes but that is only once. Keep in mind that
actions and brushes that you have created or loaded on your CS3 app don't
copy automatically. Best you save them from PS CS3 first in a folder you can
easily access and in CS4 load them again from that folder.
For exact location for prefs in CS3 and CS4 see those knowledge base
articles:
http://kb2.adobe.com/cps/401/kb401600.html
http://kb2.adobe.com/cps/405/kb405012.html
When running CS3 Bridge, images there are not in CS4 Bridge. There is no
export feature I know of (is there?). How do I get everything that is in CS3
Bridge to CS4 to show up before I delete CS3 apps ? (this macbook pro I am
using was loaded from CS2 days up to CS4...I have inherited it at work and
need to make room but still keep images intact, plus I never used Bridge
before so any noob help is appreciated)

CS3 Master to CS4 Design upgrade?

Hi folks, I have a question about upgrading... I've contacted Adobe a couple times regarding the issue, but they've yet to get back to me...... Anyway, I'm currently running the CS3 Master Collection, and due to some poor planning at my school, I'm being forced to upgrade to CS4 specifically for InDesign. I'm sure I'll have to upgrade Photoshop, Illustrator, etc. to CS4 in the near future, so I'm going to upgrade the entire suite, not just the individual programs. I was going to upgrade to CS4 Master, but it'd wind up being a waste of money since I primarily only use Photoshop, Illustrator, InDesign, Acrobat, and eventually Dreamweaver. So I'm instead considering just upgrading to CS4 Design.
My question is, am I even able to go from CS3 Master to CS4 Design? And if so, will I be able to access CS3 versions of programs that aren't included in the CS4 upgrade, further down the road if I should ever need to?
Any help would be greatly appreciated, as my InDesign CS4 trial is just about up and I need to upgrade ASAFP!

Chris,
>My question is, am I even able to go from CS3 Master to CS4 Design? And if so, will I be able to access CS3 versions of programs that aren't included in the CS4 upgrade...
As long as you have CS3 software installed and activated on your system, you can use it. Even if some CS4 software is. The default launch will be the later application version. But if you simply launch the CS3 version of that application before attempting to open any files, you'll be fine until you quit or shut down.
Neil

Importing a CS3 file to CS4 project with Sony EX1 xml offline media error

I'm importing CS3 projets into CS4 using Sony EX1 files. In CS3, when you imported a folder containing EX1 HD files, both an XML and an MP4 file would pull into the bin, and if you brought the xml file onto the timeline, it would interpret and play. In CS4, if the imported project contained references to the xml file, it displays the "Media Offline" thumbnail. Is there a way to globally replace any reference to the xml file with the equiavlent mp4 file name?

You can't go backwards. For the offline issue, try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

Do CS3 Inside of CS4?

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