Do I get a brand new iphone 5s
I just got a replacement from apple so I was wondering if I'm going to get a brand new iphone?????
I got this a month ago and I m having software issues so they are sending one which will be coming soon is it going to be brand new ???
If ou go to an Apple store it is on the spot. Dealing through the support mail system, depends on the mail where you are located, time to get to Apple, be evaluated, replacement prepared and shipping back to you. Weeks at least. You will have to contact Apple support who will send the packaging and shipping label to you.
If you have not contacted Support yet, you can use the appropriate country number from http://support.apple.com/kb/HE57 or the ExpressLane at https://Expresslane.apple.com and then choose the device, etc.
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How can I get a Brand New iPhone 3GS as a warranty replacement phone?
4/26/2011
Does anyone how I can get a brand new iPhone 3GS as a warranty replacement for my iPhone 3GS? I already had the phone replaced once with a refurbished phone that has a problem with becoming frozen and unresponsive. This occurred ten times since I got the phone on 4/16/2011. I have tried doing a hard reset and have also restored the phone as a new device. I have an Apple Care plan. I am concerned that the refurbished phones will not be reliable due to my experience with the refurbished one that I got as a replacement.
Thanks!Thanks very much for your reply! I have a Genius Bar appointment today maybe they can test the phone to see if they can determine whether or not it is defective.
Thanks Again!
CS -
Will I get a brand new iPhone 5 replacement?
Basically my iPhone 5 power button has a rattling noise which is annoying cause you could hear a tick when it vibrates. Also the phone sometimes blacks out and doesn't come back on. I didn't expect these issues after paying £430 for a brand new device. Will I get a replacement.
No one expects any issues with a brand new device regardless how much one pays for it. This is why there is a one year warranty - sometimes a problem is missed with quality control checks at the factory, and hardware can fail at any time.
Mercedes and BMW are expensive automobiles but when I drive by a Mercedes or BMW dealership, I see their repair shop full of vehicles and all are not out of warranty. -
Bought an iPhone 4 on contract (3) few days ago and just realised there is a problem with the volume button (the '-' button can turn the volume up instead).
Does anyone know where I stand with the returns/warranty policy? I've only had it 4 days and I don't want it to be replaced with a refurb ( although they look brand new) as i've only had it for 4 days.
My friend had his replaced 7 months in, and although it came out an original box, he was told it was a refurb and only gave him the phone without the box. - I find this silly as the box and phone has a matching imei, serial
Number etc.
Would be great for someone to shine some light on what's to come ahead and if there is such policy to return an iPhone within 7 days in HK to a mobile carrier to receive a BRAND NEW one. Cheers.It really doesn't matter. A refurb should be completely indistinguishable from a brand new phone. If it isn't, you do not have to accept it. It is generally accepted that a refurb is better than new, as it undergoes far more detailed quality control to ensure it is good.
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Can I return my iphone and get a brand new one right after?
Within the 14 day full return policy, can i return my iphone on the last day and get a brand new one?
We aren't going to give you a pat on the back and say "good job". It's your time. I couldn't care less to be honest.
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I have a brand new IPhone 4G. I can't get it to ring. I have gone into settings and disengaged vibrate, and have engaged the ring button on side of phone. But everytime I dial my number from a different phone, it doesn't ring. Rather the call goes directly into my voice mailbox (ogm heard immediately); not even one ring! Please advise
Well, if it goes to VM immediately the call isn't reaching your phone, so no wonder it isn't ringing. Do you see a network displayed in the upper left of the screen? Have you activated the phone by connecting to a computer with the latest version of iTunes? Have you called your carrier to make sure they have provisioned it correctly?
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How many times can i use the limited warranty on my Apple iPhone 5, I just broke mine after getting a brand new one. Also, can I extend my warranty?
If you purchased AppleCare + within 30 days of getting your iPhone 5 you are allowed 2 instances of breakage replacement with a $49 deductible. If you do not have AppleCare + accidental breakage is not covered under you warranty, you can do an out-of-warranty replacement for $229.
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i would like to get my notes back from itunes or at least be able to see them without restoring my brand new iphone 4s as i believe the back up from my previous iphone is corrupted. Help please
If you can't restore from your backup you could try 3rd party software such as iPhone Backup Extractor to see if you could extract your notes from the backup.
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I have a brand new iphone. my home wifi router has a mac filter. I can't use my phone until the wifi is set up but i cant set up my phone until it connects to the internet. is there a way to find the mac addreess without getting to the settings menu?
It's not on the box.
Try turning off Mac filtering temporarily on your router, finish the setup, then turn it back on. Or use another WiFi hotspot, such as an Apple store or a carrier's store. Or McDonalds. Or Starbucks. -
How can i get a brand new case for my iphone
I NEED TO GET A BRAND NEW CASE FOR MY IPHONE BECAUSE MY IPHONE IS DENTED ON THE BACK AND SCRATCHES ALL OVER THE PHONE, IF SOMEONE CAN HELP ME I WILL APPRICIATED.
You can start by not using all caps - using all caps on the internet is considered as SHOUTING and hopefully you didn't intend to be shouting at all those who read your post.
When you say case, do you mean the iPhone casing itself?
If so, you can contact AppleCare for a quote to repair this damage which won't be cheap. I believe there are some 3rd party repair facilities available that will do the same won't be cheap but maybe somewhat less than what Apple will charge.
Or purchase a case for the iPhone to cover the dents and scratches and to protect it from additional damage with future drops. -
I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.
iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Brand new iphone 4s getting heated during charging and using...
Brand new iphone 4s getting heated during charging and using...
To rule out a software problem, set it up as new device without using the latest backup, explained here:
How to back up your data and set up as a new device
If it still gets hot, you should get it serviced
iPhone - Contact Support - Apple Support
Has the software on the phone been modified?
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues -
My brand new iphone 6 when charging for the first time gets a message "iphone needs to cool down before using" cannot even charge it. Have offed and on several times, but same result. Any help on this.
To resume use of your device as quickly as possible, turn it off, move it to a cooler environment, and allow it to cool down.
You can read more on :Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures -
My brand new iphone 6 when charging for the first time gets a message "iphone needs to cool down before using". I cannot even charge it. I offed it and on it several times, still the same message keeps on coming.
To resume use of your device as quickly as possible, turn it off, move it to a cooler environment, and allow it to cool down.
You can read more on :Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures -
Hello All
I have Iphone5 from last week ,it started giving me a problem ....
My Iphone is shuting down randomly automatically .and some time it not come automatically ,
when i connected my Iphone to iTunes ,iTunes asked me to restored the Iphone to default just like a Brand new Iphone , i did but still my Iphone shutting down randomly ..
Could you please provide some tips/solution , why it is shutting down
Is it Software problem ?If you restore it as New it is most likely a hardware problem. Take it to an Apple store and they will replace it, as all iPhone 5's are still in warranty.
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