Do I get my credit back when I drop this service

Can I get my credit back when I drop Skype? Does anyone know how to do that?
I am frustrated with Skype after so many years of great user friendly service.
It's changed beyond explanation to a complicated, limited accesss entitiy.
Now I can't even view my contacts' numbers nor edit them. I can not navigate past getting to see and click on my contacts' names once I sign in. It is like we are funneled into pen and can't get out.
Their 'Help' section is a joke with it's limited suggested questions that are not relevant to the most commmon problems. Having spent at least 30 min. trying to get questions answered on the 'Help' section of Skype, I can find no answers.

Hi Anne,
Thanks for the post and welcome to the BT Community forum. I am sorry that you did not receive your cheque refund. I can help with this.
Can you please drop me an email to [email protected], please include as much info as possible including your old BT account details and I will get the ball moving.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

How do you get money credited back when your child mistakenly buys an app while playing a free kids game?

How do you get money credited back when your child mistakenly buys an app while playing a free kids game? We need to refund the charges and apps that were mistakenly purchased by a child while playing a free kids game on Ipad.

There are no refunds, but you can try contacting itunes support and asking for an exception.
Click "Support" at the top of this page, then click the link under "Contact Us".

HT201303 Someone used the credit on my account and it wasnt me! How can i get my credit back?

Somebody managed to get into my itunes, add credit from a different credit card and then bought some asian app for $99.99.
How exactly did apple allow someone to add credit from a credit card that doesn't have the same name as the account holder?
How do i get my credit back?

Welcome to the Apple Community.
Contact your credit card company.

HT201272 Chose the wrong book for purchase. How do I get my credit back?

How do I get my credit back? Chose wrong iBook

All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Does anyone know how to get a imessage back when deleted

does anyone know how to get a imessage back when deleted

The only way is to restore from a backup that has the message you want. If you do this you will lose anything since that backup.

How do i get my money back when i bought an app i don't want

how do i get my money back when i bought an app i don't want?

Call Apple Customer Service:
1-800-676-2775

I accidentally bought an app i don't want, is there any way i can get the credit back on my account?

I accidentally bought an app i don't want, is there any way i can get the credit back on my account?

Apple usually offers a refund one time. You need to decide if this purchase is the one that you wish to use that one-time refund with.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

HT1711 I have over 100 songs I bought back before mid-2009 when Apple dropped this DRM thing. If I want to play those songs on Sonos, the ONLY way to do so is pay Apple another $25/year for iTunes Match and re-download them??

I have a Sonos system in my house and suddenly discovered that many songs I bought off of iTunes years ago are 'grayed out' when I try to play them from my iPhone or do not appear as options at all when I try to play them on Sonos from my overall music library. It's well over 100 songs I bought back before mid-2009 when Apple dropped this DRM thing. From what I think I am reading, if I want to play those songs on Sonos, the ONLY way to do so is pay Apple another $25/year for iTunes Match (which I don't have any interest in) and then re-download them all in iTunes Plus format??

Matt,
I agree it was not all communicated real well, but in your case it will work out. You missed the program where you could have upgraded 100 tracks for 30 cents each (=$30) but now you can do it via Match (=$25). It works pretty simply, per this document:
Can I upgrade my previously purchased music to iTunes Plus?
Yes. If you subscribe to iTunes Match, you can download your previously purchased music again in the iTunes Plus format. To do so:
You need to delete the original DRM song from your library first. Doing this enables you to download the song again in the iTunes Plus format from iTunes in the Cloud.
Click the Purchased tab in the iTunes Store.
Click Music.
Locate the artist of the song you want to upgrade.
Click the iCloud Download icon next to the song you want to upgrade.
Just don't forget to put the Plus files on your hard drive -- properly backed up of course -- and to cancel the Match subscription before the second year rolls around!

How do I get a refund for signing up for this service if it is canceling?

How do I get a refund for signing up for this service?

Workspaces has been a free service for well over a year. When did you pay for it?

How do I get my money back when I talk to people who run me in circles? (for their amusement)

How do I get my money back? I tried to buy a phone from Verizon over the phone. They sent me a refurbished phone (without my knowledge) that allowed me to activate a pay as you go account. Then the phone would not open, so I could not use the account. I immediately contacted the number provided in the box and after a couple of hours I finally was able to get the helper to do a 14 day refund deal. I told him I was unhappy because I got a phone that did not work and wanted to quit the account and get a refund. Now it is going on a month later (tomorrow will be a month) and I still cannot get my money back. Although I have been informed that...
1) my money was posted to my account of the card I payed with. (lie)
2) Although I was assured that they had received my returned phone, another person informed me that there is no record of the phone being returned. (lie)
3) I was informed that there is no record of me paying with a credit card. (lie)
Does anyone know how to contact someone that can be truthful and help me?

Contact the credit card company and have them do a charge back.
Tell them the device was not new, and it was broken on receipt, tell them you cancelled the service and that you want your money back.
They will reverse the charge
The return phone not received scam is quite often posted here. Just search the forum. All you need is a tracking receipt to show it was given to the post office, or even scanned any place along the way and you are not liable.
Small claims court just loves these cases.
Good Luck

How to get my money back when I cancel my order?

I tried to buy a new iPhone 6, but I couldn't and Apple sent to me this e-mail:
Hi xxxxxxxxxxx,
Thank you for your recent order with the Apple Online Store. We appreciate your business.
We are unable to complete your order. We do not ship to freight forwarder addresses. Therefore your order has been cancelled. While you may see a pending authorization on your account, you will not be charged and that pending authorization will drop off in accordance with your banks policies. Please contact your bank for an exact timeframe.
I need to know how to get my money back, because I can't find the money in my bank account !! please help !
Thank you

Contact Apple directly at 1 800 692 7753. Explain you would like a refund on your iCloud storage. They will be able to look up your purchase, and verify if you successfully cancelled it or not. They can also ensure it is cancelled.

TS1363 i have and ipod touch the with out the camera how do i get my facebook back when i try it said i need iso4 donot know what that is plz help

hi can you help me get my facebook back on my ipod touch. i have ipod touch with out the camera.

It sounds like you may have a 2nd generation iPod. If so, it can not be upgraded beyond 4.2.1. The Apps you are trying to load are compatible with a higher version of the iOS.

My daughter purchased an app she thought it was a move how do I get a credit back so she can purchase the move she was looking for

I need to get a credit my daughter purchased what she thought was a move. Instead it was a book I would like to get a credit so she can purchase the movie

As Winston Churchill wrote, however you might want to do a factory reset on the Apple TV.
This way all information pertaining to your daughter will be removed from the device. Specifically if see was sign into any of the streaming service, Netflix, Hulu, etc. her credentials will still be associated with this Apple TV, doing a factory reset will remove all that and make it as if you purchased the device and just plugged it in.
regards

How do I get an app back when I delete everything

PPlease help me how do I get mine craft back.

If the app is still in your country's store, and you haven't changed countries since buying it and you are logged in with the same account that you bought it with, then you should be able to redownload it via the Purchased tab in the App Store app on your device, and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes

What can I do to get my money back when I bought an App that doesn't work

Is There some kind of recourse or way of getting my money back for an App that Imdownloaded that just plaindoesn't work correctly.
I was a ble to write a review that it doesn't work but honestly I'd like top get my money back.
Any advice please.

Hi Andy,
I have had experienced this more than a couple of times with purchases from the App Store.
Your product should have a support link, either on their web page or under Help. Go to there and submit a message about the fault you experience and the company should get back to you relatively quickly (not Apple, but the vendor).
I live in Australia and after purchasing my third app that didn't work I submitted a help request and in the end the company (after I sent a copy of the App Store receipt) issued me with a serial number I could use and downloaded the product from their website. This only took two days - not bad considering time diff (company was in US). Support person was very helpful.
Trust me, they want your business. If you experience a problem, chances are others are too.
I no longer purchase apps from the App Store without trialling them first. Since there are no trial apps on App store, I always go to vendors website.
While I understand Apple is not responsible for the third party apps found in the App Store, the duds that are in there sure are breeding a lot of frustration for Mac users.
Side note - my sister recently purchased Norton Antivirus for Mac - after trying to get it to open the activation window so I could enter the Product Key (for two days!) we are now in the process of getting our money back from Symantec. While you may not have any luck with the App Store, you may find you have luck with the actual vendor (software producer), get onto their tech support and you may be pleasantly surprised.

Do I get my credit back when I drop this service

Similar Messages

Maybe you are looking for