Do i get my money back after i cancel a pre order

Question

So i pre ordered the Linkin Park album The Hunting Party, and when I did it, two songs were automatically downloaded to my library, but then more songs were released and they didn't download to my library even though they were already available. I did some digging up on the internet and someone told me that an email was sent to my email adrees noticing me that the song from the album I preordered was already available and ready to download to my library, but once I entered my email there was no mail that said that, so I  cancelled the pre order thinking that if i preorder it again I would get the songs, but to my surprise the money I spent on the album was not given back to me even though i cancelled the Pre Order. Is there a way to get it back or am I screwed? Alos if there is a way can somebody tell me please?

Answer 1

Do they show as purchased in the store and do they show on your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
The HT5714 page that I linked to includes :
Some pre-orders include songs that are available for download immediately. When you pre-order, you will be charged only for these songs and you will receive them immediately.
You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption