Do i have a faulty iPod?

I bought a 30GB iPod with video yesterday. As of today I have had to completely reset the iPod to factory settings three times because it keeps messing up. I will bring it into iTunes and all of a sudden one of the songs wont play, i get little exclamation points by most of the songs...then it gets worse from there, and soon iTunes wont even find it. and every time i do play something on my iPod, it takes it forever to load it. Is this normal?

I am having a similar experience with mine. I got a 5G 30gb ipod for christmas and i have had....2 days of faults, then a major "error" with Ipod. First of all over the 2 days my Ipod seemed to work ok, Itunes repeatedly wiped my music from the Ipod,Windows said the Ipod_prefs file is corrupt,My Ipod Update software wont recognise it and now the Ipod just resets constantly.....I think this is a Faulty Ipod.....

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Do I have a faulty iPod Touch?

Hi, I have an iPod Touch 32Gb. I have upgraded(?) from a 160Gb Classic. I have around 30Gb of movies and music that I Sync up and first of all the Sync to the iPod touch takes A-G-E-S prolly around 2 - 3 hours for this much data where as my old 160 neverever took anywhere near that time. This problem is nothing compared to the operation of the unit. When I am listening to songs, I have a lot of my songs that play to a certain point (the same point each time) and then just jump to the next track. Not a big deal when its a song (although annoying) but a huge deal when its an audio book.
Is my iPod faulty or am I not doing something I should be? is there anyway to test the memory to see if its faulty?
Many thanks in advance for any help.
HH
Message was edited by: hadleyshope

- Have you tried using the Express Lane service:
https://expresslane.apple.com/GetproductgroupList.do
- If you have an Apple store nearby I would make an Appointment at their Genius Bar.
- At the lower right there is a Contact Us link have you tried that?

Help - I have two faulty 60GB iPod Videos

Hopefully someone here can offer some guidance. I have two 60GB iPod Videos (mine and the wife's) which are both two or three years old. Both of them are playing up. Mine freezes and crashes constantly. It starts with random blocks and dots, artifacts and graphical gliches appearing on screen as I navigate (everytime the week clicks the "pattern" changes) and then it will freeze and crash. I then have to do a reboot and then when it comes back on it is okay for a while, it may even play a whole album. Then I start it out of hibernation the next day and it happens again. Apart from that it is okay and it charges, connects to iTunes, etc. I am okay with opening it up to check it out. Anyone know what I have to replace to repair it?
My wife's iPod is something else. It had been missing for a month or so and then we found it at the back of a drawer. It was dead so I charged it, however, once it got passed the "the battery is extremely low" message and booted up proper it then froze my PC and stopped charging. My PC screen froze and only started working again when I disconnected it. I tried charging it on my laptop and the same thing happened - it froze the screen on the laptop. Finally I tried charging it through a wall plug adaptor and again it would not charge it past the low battery message. It works, but literally only for a few songs before the small charge on the battery runs out. Again, anyone know what is required to repair this problem?
I was thinking of either buying a faulty ipod off ebay and try to salvage parts to repair one or both of the above, or just using one to repair the other.
Any ideas?

Have you tried restoring them to factory settings through itunes? Sounds like from your psot that you've reset them, but not restored them.
Good luck!
Sharon

How many Apps can i have on my iPod Touch, is there a limit?

Is there a limit on how many Apps i can have on my iPod Touch?
Thanks in advance.

Thanks a lot, that was very helpful.
I am pretty sure that there's 16 Apps per page,
so...16 X 9 = 144 - 13 pre installed Apps.
131 total available (slots) for Apps.

Help! (please :) I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???

Help! (please I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???

Or If there is any purchased music then you can try to transfer purchases
http://support.apple.com/kb/ht1848
If you're in the US you can reload purchased music
http://support.apple.com/kb/ht2519

HT1351 my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.

my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.

Hi Imminnie,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPod touch, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

I have had my ipod 4th generation for a year now and had not had any problems until now. My ipod no longer connects to my WiFi. i have reset my network settings, forgot my network and followed all of Apple's advice. Any ideas?

The WiFi isn't working on my 4th generation anymore. I have several devices connected to the WiFi which two of them are iPhone 5 that haven't had ant problems with WiFi. I have had my iPod for a year. I have tried everything and it still doesn't work. Any ideas? Thanks.

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?

I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?

If it's an older iPod, its software is not being updated by Apple. So, I don't see how updating iTunes would make the iPod not work with the car's audio system, since iTunes just updates the song files (not how the iPod operates).
Does the iPod work by itself (play songs), when disconnected from the computer and iTunes?

I have an old ipod that i have not used in a very long time, ive had it on a charger now for over an hour and i still cnnot get my ipod to turn on, how can i fix my problem, i just downloaded the new version of itunes aswell, so i know its not my itunes.

i have an old ipod touch that i have not used in a very long time, and im having trouble gettign it to turn on. ive had it on a charger for over an hour now and still nothing hs changed. i just updated my itunes to the current version they haev so i know its not an itunes problem its rather a problem with the old ipod touch itself. im leaving for deployment soon and im trying to get this fixed without having to send it in. If anyone has any ideas on how to get this thing turned on it would be greatly appreciated.

Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

Help Please..Until recently I have owed 2 iPod Classics - 2007 80gb and 2009 160gb (which has since been returned). How do I transfer the library from the 160 to the 80gb in iTunes using Windows Vista (ie merge the 2 libraries)? Thanks

Until recently I have owed 2 iPod Classics - 2007 80gb and 2009 160gb (which has since been returned as it had a very noisy hard drive).
How do I transfer the library from the 160gb to the 80gb in iTunes using Windows Vista.
Nothing seems to help on the Apple support pages, so any help would be appreciated
Thanks

Thanks for the reply, but not actually sure how to sync a second iPod with the library of the first, as I thought it would not recognise a new iPod for copyright reasons.
Also, the files are in a location on the pc but I had to do lots of formatting amendments in iTunes as most of the stuff was on mp3 files and the formatting was all over the place. I did not want to loose any of the work by simply asking the new iPod to look at the original file and would rather copy en masse from one device to another.
Any help or pointers greatly appreciated
Thanks

I have iTunes on my iPad. I have a new iPod nano. How do I connect iPod to iPad to download iTunes and music library?

I have iTunes on my iPad. I have a new iPod nano. How do I connect iPod to iPad to download iTunes and music library?

Hi Divine Inspiration,
You wouldn't connect the iPod to the iPad for data transfers. Music is stored and shared either through a computer or iCloud.
This article gives an overview of moving music and data off the iPad.
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/ht1209
and this article explains syncing to the iPod.
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
Thank you for thinking of Apple Support Communities for your support needs.
Nubz

I have an old iPod Classic that still works fine but it is having difficulty establishing a connection to my computer. It will make an incomplete connection but it takes a long time and the computer hangs up until the connection is made. iTunes can't see

I have an old iPod Classic. It still plays the music on it out of either port. It is having trouble connecting to my Windows 7 (64bit) computer. It takes about 30 seconds or more to connect and hangs the computer until it does. Even though it shows up in connected USB devices and in Windows explorer it doesn't seem right. Sometimes it does not make a connection and when it does make a connection iTunes cannot detect it, even though iTunes sometimes automatically launches when I plug in the iPod. I've tried two different sets of cables with the same results.

Check the iPod Hardisk health with the iPod Disk Diagnostic, as posted by tt2
https://discussions.apple.com/message/17776595#17776595
It wont fix your problem, but may tell help troubleshoot, why it is freezing iTunes, especially when the Pending and Realloc numbers are high.
have a nice day!

I have an old ipod, mac formatted, and want to transfer all my music, some of which is not itunes, to my new mac computer. How can I do that?

I have an old ipod, formatted on an apple laptop, and want to transfer all my music, most of which is not itunes, to my new apple computer. How can I do this?

Use a third party program such as this one: http://www.fadingred.com/senuti/
B-rock

I have an old ipod i just got the new iphone 4s but the songs that are on my ipod are not on my itunes how can i transfer them from my old ipod to my itunes. reason they are not on my itunes becasue i've change computer also and didn't a file transfer bef

i just purchase the new iphone 4s. I also have an old ipod with a lot on songs which are not on my itunes becasue i didn't do a file transfer when i got my new computer a ew months ago. How can i add my songs from the old ipod to my itunes.

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I have an old Ipod that won't show up on Windows Explorer but shows in Itunes., I have an old Ipod that won't show up on Windows Explorer but shows in Itunes.

I have an old Ipod that won't show up on Windows Explorer but shows in Itunes., I have an old Ipod that won't show up on Windows Explorer but shows in Itunes.

In iTunes, select the iPod in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary tab.
There should be a checkbox that says Enable disk use. Check it and Apply the change. It should now appear in Windows, when the iPod is connected.
NOTE: When Disk Use is enable, you have to eject the iPod (in iTunes) before physically disconnecting it from computer.

Do i have a faulty iPod?

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