Do I have spyware? How do I remove it?

I downloaded something and it seems to have messed up my Safari. Now there is something that flashes in the address bar "InstallMac", which automatically flips my browser to Bing. I never chose Bing as a browser before. Is this spyware? How do I remove it?

Remove Install Mac / Genio
http://www.thesafemac.com/arg-genieo/

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My iMessage is connected to an itouch that I no longer have. How can I remove it from that device and add it to my iphone?

Previously, my iMessage was connected to an itouch which I no longer have. How do I add my iMessage account to my iphone when the system tells me it is already in use?

The problem with those two apps is that they are supposed to be in your Apple ID and you didn't set up the Mac properly/completely when you got it.
You might try deleteing them and using OS X Recovery to install them again.
OS X Recovery -
http://support.apple.com/kb/HT4718
After that, before you open any iLife apps go to your Mac App Store account, to the Purchased pane and Accept them into your account.

On my ipod i have 73 picture and on itunes it say's that i have 753, how can i remove all this picture i don't see ?

When i go on my ipod, i see that i have 73 picture and when i go on itunes it say's that i have 753 picture so i want to remove them because they took too much place but i don't see them on my ipod

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software

How do I Remove or Rename a Bookshelf from Adobe Digital Editions?

I have Bookshelves for books I no longer have. How do I remove them or rename them? Thanks!

Assuming you're talking about a PDF file which you're viewing in Adobe Reader:
1) Select Documents, and click the Edit button. 2) Click the PDF(s) you want to delete. 3) Click the trash can icon, and confirm the deletion.

How do you remove photos from an album?

Hello,
I can't believe I'm having to ask how to do this in a forum, but I can't work out how to do it so have to:
How can I remove some images (a number of them just in case it's different from just one) from an album?
I've tried selecting a number of images then looking uner all the menu options (none that'll do what I want that I can see), control clicking to see the options (none that'll do what I want that I can see), dragging images over into the trash (just creates a new album with the dragged images), pressing delete (nothing), pressing delete while apple key pressed (nothing).
And also, how c-r-a-p is it that I have to write into a forum to find out the answer to such a simple question?! Quite humilaiating but in fact it should be seen as a flaw in the app as I have tried all reasonable things to delete some sodding images from an album.
Any ideas how to do such an obviously tricky thing would be very much apprecaited.
TIA, John
edit: the album I'm trying to remove images from is a dark blue one with a circle, not a light blue one -- that seems to make a difference. I can remove from light blue ones. I made the album I'm trying to remove from by using "New Smart Album" and choosing before today's date to get all the images in iPhoto into a new album from which I can selectively remove from -- although I can't remove from -- that's what this question is aboute.
Thanks.

It's a challenge to imagine what you consider to be "reasonable".
No need to imagine: the things I tried and consider reasonable to delete some images from an album were listed above what you quoted.
The concept of "smart albums" would seem, by definition, to exclude the manual addition of images to (or deletion from) such an album.
Not necessarily but if that's what the situation is OK. Not necessarily because the "smartness" may only take place when the album is created, or on a continual basis. So it's on a continual basis I guess that the smartness takes place. Then it isn't a smart album I want to be using in the first place. I'm trying to simply start off with all images in iPhoto and remove/pick away until I've got the ones I want. Using the smart album at the time seemed like the only quick way to get a new album containing all the images in iPhoto. I tried dragging all the images into a new album before using the smart album to make the new album and it started to take ages so I looked for a quicker way to duplicate all of iPhotos images into a new album.
So my question is now: what's the quickest way to make a new album of all the images in iPhoto?
thanks.

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening ? Please help me to resolve...

I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/

How do you remove malware/spyware on MacBook Pro?

Hi, I think I might have picked up malware/spyware when I had a spoofing/phishing incident while trying to purchase an item online. I ended up noticing that when I go to other websites such as Ebay, when I attempt to make a purchase, I am redirected to a page that gives me a warning that I am not in a safe site and there is a button that redirects me to "Return to Safety". It seems that my ability to make any purchase is blocked. How do I remove this malware/spyware on my MacBook Pro? I have a 2011 edition with OS X 10.9.5 with a processor 2 Ghz Intel Core i7. I also started noticing that when I go to certain websites, i.e. Ebay, the layout looks very different from what I'm used to. I also noticed that my computer is running really slow, it takes a lot longer to load pages. I am really concerned that I picked up some really bad stuff that could be very dangerous. I cleared my caches and went ahead and changed my passwords to my various accounts online but other than that what else can I do to protect myself? Is there a way to identify and isolate where the problem is? and what I can do to remove it? Thanks soooo much.

It is a phishing scam pop-up.
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

I have unwanted links on my website only appear on my computer. How do I remove them?

I have unwanted hyperlinks on my computer. Apparently only on my computer. For example, the word, "revitalize" is now underlined and in a hyperlink color. I did not put this there. How do I remove it.

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

How can I remove spyware and malware from my mac ?

How can I remove rootkit.spyware and Trojan.malware from my mac ?
Since a few days, some webpages open by themselves and it look like the security of my computer is compromised.
I have a Mac OS X 10.9.5
Thanks for your help !

Remove Browser Pop-up Problems
     AdwareMedic
     Adblock Plus 1.8.9
     remove adware that displays pop-up ads and graphics on your Mac

I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually.

I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually since I have a iTouch and keep all my music there. HELP!!

Have you tried deleting the songs from Settings?
Settings -> General -> Usage -> Manage Storage (not the iCloud link!) -> Music and then click Edit to enable you to be able to delete.

I have a used Iphone with someone elses email on it for itunes, how do i remove it and put my account there

I have a used Iphone with someone elses email on it for itunes, how do i remove it and put my account there
It is an Iphone 4

If you go to settings- store - click on the ID and sign out. Then you can put in your apple id.

I am having trouble removing songs from my iPhone. i have unchecked songs in the library on my mac, but they still show up on phone after syncing. how do I remove them?

I am having trouble removing songs from my iPhone. i have unchecked songs in the library on my mac, but they still show up on phone after syncing. how do I remove them?

Hi asims01,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to delete songs from your iPhone:
Deleting songs downloaded to your device
Tap the Music app.
Tap More > Songs at the bottom.
Scroll or search for the song you would like to delete from your device.
Swipe right to left on the song, and then tap Delete.
Note: You must be in Artists, Songs, or Albums view to delete songs from your device. Deleting from a playlist won't remove a song from your iOS device.
Also, this information can be found on page 64 of the iPhone User Guide for iOS 7
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
If you have iOS 7, this will delete the song from local storage, but the song will still appear with a cloud symbol in the Music app, as you've noticed. To hide the iTunes in the Cloud purchases, navigate to Settings > iTunes & App Store, and disable "Show All: Music”
There may be a few orphaned songs on your iPhone that were partially downloaded or corrupted in some way. If that is the case, you can erase all of the music from your phone. Follow the instructions below and select the Music app under Usage:
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
I hope this information helps ....
- Judy

How do I remove a credit/debit card from my account? I ask because I currently have a VISA gift/debit card with 50 dollars on it, but the money has run out so I want to usea new card. Also, there is no 'None' check option for payment type on my account.

How do I remove a credit/debit card from my account? I ask because I currently have a VISA gift/debit card with 50 dollars on it, but the money has run out so I want to usea new card. Also, there is no 'None' check option for payment type on my account.

Depending on how you created your account, "None" may or may not be an option. I believe it has something to do with whether the account was made through an App Store request or the regular iTunes Store. For example, my account allows no card but my father's doesn't allow there to be no card.
To change the card, go to your account settings and change the information to your new card, and hit save.

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

How do I remove my credit card from my account and still download free apps. Bc that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information?

Do I have spyware? How do I remove it?

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