Do I have switchable graphics or not?

My T61P with the NVIDIA graphics died on me Friday. I was "under the gun" and wanted to get back up quickly and decided to replace it with another T series. I scored a "fixer upper" T500 (2422 7VU; xxxxx 09/09) off craigslist. It recognized my T61p Windows 8.1 Pro system disk and booted up straight away. After downloading and installing all the drivers I could find, it's not clear to me whether or not I have "switchable graphics" or not. I have a mini dock and dual monitor set-up. My main Lenovo screen is 1280 x 800 and the only display driver showing is "Mobile Intel 4 Series Express Chipset Family (WDDM 1.1)" My secondary display is a Samsung SyncMaster EX2220 running at 1920 x 1080. It is connected to the DVI port on the mini dock. I've installed "Switchable Graphics Controller(s)" and the ATI Catalyst Control Center but I don't see an ATI display adapter in Device Manager. If I right click on the Desktop and select "Catalyst Control Center" two processes are started; "ccc.exe" (Catalyst Control Center?) and "MOM.exe" (Monitor?). I also noticed that after these two processes are started, my installed memory drops from 8GB to 7.91GB. I've installed the Thinkvantage Power Monitor but when I select "High Perfomance" in Control Panel Power Options "Apply" is "greyed out" If I try to start any of the programs in the Catalyst Control Program Files folder nothing happens? Do I have an ATI chipset installed or not? If so, how do I make it work?
I haven't cracked it open except to install the memory modules, although I will probably do so soon. The CPU fan assembly has a really annoying rattle. That will certainly tell me more, but maybe someone knows the answer. Compared to my T61p with NVIDIA 570M this system feels a little sluggish and jerky when watching video.
Any insight would be appreciated.
Moderator comment: Serial number(s) removed to protect member from mischief.
Solved!
Go to Solution.

Hi there,
here is a direct link to the Lenovo Drivers & Software download page: http://support.lenovo.com/en_US/downloads/default.page?
You can also access it by clicking "Support Drivers & Downloads" at the top of this page, choose "Think laptops" then "Drivers & Software."
If your type/model # is indeed 2242-7VU then here are your factory specs:
ThinkPad T500 (2242-7VU):
Based on 2242-CTO: P8400(2.26GHz), 2GB RAM, 320GB 5400rpm HD, 15.4in 1280x800 LCD, Intel 4500MHD, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ethernet, UltraNav, Secure chip, Fingerprint reader, Camera, 6c Li-Ion, WinXP Pro
As you can see you have Intel graphics only. For example, I have a T500 here which I have upgraded and will be selling soon. It came with the following factory specs:
ThinkPad T500 (2055-2CU):
T9400(2.53GHz), 2GB RAM, 160GB 5400rpm HD, 15.4in 1680x1050 LCD, 256MB ATI Radeon HD3650, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ethernet, UltraNav, Secure chip, Fingerprint reader, 6c Li-Ion, WinVista Business 32
I installed the ThinkPad Switchable Graphics Driver for Windows 7 (which is found towards the bottom of the "Display" drivers listed on the Drivers & Downloads page). Then, to switch back and forth between Intel or ATI graphics (which they call "Energy saving" vs. "High Performance", I simply right click the Lenovo Power Manager icon, which I have installed). In your case you only need to install the "Intel GM45 Display Driver" but should first un-install any "ATI" drivers as having the wrong graphics drivers can cause "sluggish" video. Then again, Intel 4500 graphics is not that advanced. I can't advise which video driver to use for Windows 8.1, as I find it a useless burden to mankind , and only use Windows 7 on my systems. However, I'm sure T500 Windows 8 drivers have been discussed many times on this Forum, so just use the "search" function above. Anyways, it sounds like you may have already gotten the correct driver from Windows update.
One more thing: You need to clean/ lubricate/ re-do the thermal paste on that machine if you hear a rattling noise. Else just change out the entire fan/heatsink assembly. It's very easy to do, and T500 fan/heatsinks are available pretty inexpensively. Then, you will find you need not even bother with TPFC.62.
P.S. Don't mind my overly-detailed responses. It's just the teacher in me I'm sure you know most of these things. I always write assuming completely un-initiated laptop owners may read these posts later on and be glad for simple step-by-step instructions.
Have a great day. (I do not work for Lenovo)

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AMD CCC / switchable graphics not working properly

Hi all,
ok first of all i read bunch of posts on this forums, and on most of them i saw only responds with links and to download and update drivers - and those things seems not to work for most of people. So i decided to write here a post where someone will actually fix this problem because it is common on most of HP laptops.
First of all, i bought my laptop in Qatar while i was on bussiness there.
Model: Pavilion dv6-6b20se
Product Number: A6N20EA#ABV
Graphics: Intel HD 3000 and AMD HD 6490
I bought this computer because im working as an architect and designer and sometimes i need it for rendering, and yea i would like to mention that part time i love to play games. So at that time (2 years ago) and for that money it was pretty decent laptop.
So i've never touched anything myself on laptop, i always let my HP Support Assisstant do the work it is on computer. To be honest i didnt even know that this option of Switchable graphics exist. Until yesterday when i put game to play and i got problem wherever i press ESC it closes came and it crashes.
I googled around and I saw that the problem apears when your graphic card is low.
Requirements for the game:
Minimum System Requirements
MinimumOS: Windows XP SP3 / Windows Vista SP1 / Windows 7
Processor: 1.8 GHz Intel Core 2 Duo or equivalent AMD CPU
Memory: 1 GB RAM for Windows XP / 2 GB RAM for Windows Vista and Windows 7
Graphics: 256 MB (With Pixel Shader 3.0 support)
DirectX: DirectX 9.0 c compatible
Hard Drive: 15 GB
Sound: DirectX 9.0c compatible
Supported Chipsets: NVIDIA GeForce 6800 or greater, ATI Radeon X1600 Pro or greater.
Please note that NVIDIA GeForce 7300, 8100, 8200, 8300, 8400, and 9300; ATI Radeon HD3200 and HD 4350 are below minimum system requirements. Updates to the video and sound card drivers may also be required.
Recommended System Requirements
OS: Windows XP SP3 / Windows Vista SP1 / Windows 7
Processor: 2.6+ GHz Intel Core 2 Duo or equivalent AMD CPU
Memory: 2 GB RAM
Graphics: ATI Radeon HD 2900 XT, NVIDIA GeForce 8800 GT, or better
DirectX: DirectX 9.0c August 2008 (included)
Hard Drive: 15 GB
Sound: DirectX 9.0c compatible
So by looks of specs here and specs of my computer and the game is like 4 years old, it should fly on my computer.
I googled a bit more and i saw that every program reads only Intel HD graphic card and not AMD. Ok so i went and checked tutorilas on youtube how to switch it and there is where my suprise was. When i open CCC as per everyone on internet i dont have Switchable Graphic option - only Power Play. So i read on your website that some computers need to be set in BIOS from Dynamic which was my original setting to FIXED. I did that to but my option when i right click on desktop for switchable graphics disaper and my CCC is not working.
Ok so i went to your website again, was looking for original drivers for my computer. And there are 3 drivers.
1.AMD High-Definition Graphics Driver
2.AMD/Intel Switchable High-Definition (HD) Graphics Driver
3.Intel High-Definition (HD) Graphics Driver
Ok so when i download them, i can install only No.1, other two i get message that i dont have minimum requirements.
so i checked those to, and it says that you need to have windows 7 which i have since i got this laptop with original licensed product.
The thing is when i install new version of AMD driver and CCC i get switchable graphics option when i right-click on desktop, but when i get in in CCC i get defoult page and there is no option to switch. When i update intel graphics i loose switching. Either way, it wont work, and im stuck with crappy card that i cant use on bunch of programs and games that i need it for.
So please for once give us a bit detailed answer on how we can fix this. Because it is not only me that have this problem, alot of people are having them and they still cant fix this.
Sorry for my lenghty post, but i thought i needed to explain in more debth.
Thanks in front for reading and takning time to answer.

And yea i forgot one thing. When ever i instal newer version of AMD driver in Device manager it changes from AMD HD 6490M to AMD HD 7400M Series. Dont know why it constatnly does that.

Radeon HD 8750m switchable graphics driver BY HP is not working on Windows 8.1

Hello all,
I have laptop Envy 6-1200el.
It's a good machin but I have always been annoyed by video drivers trouble.
When I bought my PC last year it worked good when we had Windows 8, but the video drivers didn't work properly already there.
The drivers made troubles when I tryed to start some 3D applications as Batman: Arkham Asylum. The problem was the HP video driver. That driver is made by Radeon HD drivers plus Intel HD 4000 series all together.
To make the two video cards working together properly you cannot use intel driver installation first then the AMD catalyst installation utility, but you need a driver installation utility that installs the two video cards both, otherwise the switchable graphics will not work properly and 3D applications won't start.
When I had Windows 8.1 update I had absolutely to find a new driver. I downloaded the automatic utility from AMD site and luckily it downloaded an updated driver that was including and installing together both the video cards properly. Since there my laptop started to work very good in everithing.
Some days ago I had to format my PC and that good video driver got lost.
I installed almost everithing including windows 8.1 update but I sadly discovered that on AMD site it was downloadable only the Radeon HD driver not including any more switchable graphics installation and Intel HD driver.
I have now installed the video driver given by HP on the right laptop portal, but this driver IS SO BAD!!!
HP says that it's an update driver working properly on Windows 8.1 but it's false!
MY PC WITH THAT HP DRIVER IS MAKING MANY TROUBLES:
- 3D GAMES ARE NOT STARTING OR NOT WORKING PROPERLY;
- PASSING THE MOUSE ON THE NEW START BUTTON ON WINDOWS 8.1, THE BUTTON BECOMES BLACK!
- HP UTILITY CENTER IS NOT OPENING;
- HP SUPPORT ASSISTANT IS NOT WORKING PROPERLY;
- THE SYNAPTICS MOUSE DRIVER DOESN'T WORK PROPERLY, THE DOUBLE TOUCH DOESN'T WORK ETC.;
- iNTEL DRIVERS INCLUDED ON THAT HP PACKAGE ARE OLD;
- SWITCHABLE GRAPHICS DOESN'T WORK GOOD AND IS NOT ABLE TO ADDRESS SOME 3D CHARGES TO THE RIGHT CARD.
PLEASE HP RELEASE AN UPDATE! pLEASE MAKE A REAL COMPLETE DRIVER THAT IS REALLY ACTUAL AND IS REALLY WORKING ON WINDOWS 8.1 WITHOUT CONFLICTS, WITHOUT GRAPHICS ERRORS ETC.!!!
THIS SITUATION IS UNACCETTABLE, SOLVE IT PLEASE!

Hi Fotoji,
I want to be honest, it's very disappointing for me to be treated like a child.
You should know that most of the people you meet here in this forum are not n00bs and the causes you suggest to consider haveall already been excluded in every way you would try yourself too!
The fact you say, that the issues are caused by a 'broken OS' are so disappointing and unbelievable!
I work in IT field since I was 14yo and now I am a graduated 28 who knows very well how to handle a PC in a clean and smart way.
Look, many of these issues was already 'on' when I bought and started my PC for the very FIRST TIME.
The video drivers needed are auto-installing drivers containing intel and AMD video drivers both and installed together at the same time.
The first day I had my PC the system was VIRGIN, I simply installed steam then ran 'Batman:Arkham Asylum' to make a try, it has never ran up, no matter if the OS is W8 or W8.1, no matter if the PC is new or used for 6 months, that driver has never worked good.
I tryed many things, used HP recovery manager several times in order to make a clean OS new installation, but it always went like that.
Recently I sent my computer to HP Italy fro an hardisk problem, replaced in warranty. The laptop came back CLEAN, perfect, with W8.1 and all the new recent drivers.
The problem was the same, games did not run or ran badly, the start symbol was black, HP Utility Center didn't work.
So tell me where's the magic when I unistall in a CLEAN AND CORRECT way those video drivers, why EVERITHING COMES TO WORK SO GOOD BACK????
Some months ago I knew that those drivers where so bad so I tryed to download the original driver package from AMD site, hoping that they was including the intel video drivers both, and guess...IT WORKED!
Those drivers was including the intel video drivers too during installation, then after a restart I had NO GRAPHICS ERROR, NO HP UTILITY CENTER FREEZE, ANY GAME OR 3D APPLICATION WORKED AT LEAST 2x FASTER AND NOT ANY COMPATIBILITY PROBLEM IN ANY STATE OR SITUATION.
Unfortunately my laptop started to have maybe some motherboard power problems and my HDD passed away then HP took my pc and fixed it.
When it came back it was perfect again, virgin, with all the update installed, with those bad HP drivers installed again, so with all those problems that I found since I bought it: graphics error, compatibility problems, some programs freeze, all WHITOUT TOUCHING ANYTHING!!!
I knew that I would solve it just downloading the right drivers directly from AMD site but UNLUCKILY THE NEW CATALYST 14.4 DIDN'T INCLUDE THE INTEL VIDEO DRIVER ANY MORE.
I had all those compatibility, stability and graphics problems always with a just-formatted computer with all the updates installed, a virgin untouched machine just formatted completely automatically using HP recovery manager or fixed by your engeneers!!!
The only case everithing worked very good was when I used the original AMD's drivers, when these used to inclued the intel graphics drivers too during AUTO-INSTALLATION.
I am replying now using a just-formatted machine automatically and perfectly just using HPRECOVERY MANAGER,and updated using WINDOWS UPDATE and HP SUPPORT CENTER self updater.
So guess what???? When I uninstall in A CORRECT WAY your HP video drivers (doesn't matter if the new one or the oldest) everything works good back, and when I used original AMD drivers everything worked so good.
It's so hard to do something wrong about it, the driver installation utility are IDIOT-PROOF, you cannot do anything during installation except for clicking the RESTART button.
So AMD used to make perfect drivers and now not any more, sadly, every issue disappears without your driver installed, HP sent me a perfect virgin computer with the same issues.
So please, don't tell me that AMD is able to make better software, don't tell me HP is not able to handle a recovery and sent me a pc with the same issues, don't tell me I probably made a bad use of my VIRGIN laptop after years spent on SGI workstations UNIX based.
I know how to keep a pc clean, and I'm telling you something more: the new synaptics mousepad driver package you are giving from HP website and HP support center DOESN'T WORK GOOD TOO!!!
Once you accept the auto update it starts with the self installation, but after the restart gess what?? The double toe gesture used to simulate the right click doesn't work any more!!!
No matter if you try to change any option in the control panel, no matter if you have windows 8 or 8.1, just try to unistall that and reinstall the old synaptics mouse driver and, OH WOW MAGIC, IT WORKS GOOD BACK AGAIN!!!
So now what?
Are you thinking that HP engeneers who fixed my laptop wasn't able to re-install windows and drivers?
The IT engineers working for HP are maybe also n00bs that can't handle a pc format and send me a BROKEN OS as you said?
I am magically breaking my os system just clicking one time on clean automatic HP recovery button then click on the automatic update buttons twice????
Perhaps AMD is able to make more stable end recent drivers than HP does???
(considering that aven the last HP graphics drivers update is so bad because the intel side of the package is very old and you can recognize it just making a comparison with the new intel additional control panel!)
I don't need to recover the system for the 4th time in a proper way (plus HP fix would be the 5th!), I know these silly things.
I need to be taken seriously and not be treated like a grandmother who's not able to switch-on a smartphone!
I would challenge anyone to operate on my computer and try to solve it using Teamviewer and HP's drivers!
I think I've been quite hard nut hopefully clear, so please do something more than giving me a manual fro grannies.
Thank you.

Serious W7 Bug - ALL ATi Drivers for Thinkpads /w Switchable Graphics Technology bricks OS.

Alas, i have found one serious bug for my Thinkpad.
It comes with Switchable Graphics Card Technology, with an Intel GMA 4500MHD and ATi Mobility Radeon 3470 paired together.
I have initially installed Pre-RTM 7260(ok, i know it's leaked), and faced the problem for the first time after installing the ATi drivers from either Windows Update OR ATi's website. However i have downgraded back to Release Candidate as there was stability issues with EXPLORER.exe
Anyway, surprising what i've though to be a show-stopper bug was also present in RC 7100. After installing(or rather, midway through) the driver installation, the screen blinks for a moment and after that, Explorer.exe is nowhere to be found with only wallpaper. OS seems to be bricked as restart does nothing. Only a System Restore prior to installation would solve the issue.
After diagnosing the problem, i have found the issue to be with the Switchable Graphics Card system. In BIOS, it was set to Swithable Graphics, with OS Detection set to Enabled, Thinkpad LCD Display(for output). I tried to set the graphics to either Discrete(ATi) or Integrated(Intel) but when i booted the system up it was in SVGA resolution and DXDIAG stating no graphics found. When it was in Discrete, i tried to install the ATi drivers once again, and although installation was successful, after restarting the same thing happened.
To be fair, i have repeated the drivers installation EXACTLY the same for both Windows 7 Builds(7100 RC and 7260 Pre-RTM) and the same problem occured. I have also tried to install the ATi drivers before the Intel Chipset(and basically the rest) and it's the same nevertheless.
I believe that this is a serious issue with Switchable Graphics Technology for Windows 7 Beta, since we have to make do with the generic Microsoft display adapter alone. I hope Lenovo engineers can put priority a solution for this as soon as possible.
http://img269.imageshack.us/my.php?image=47492934.png
This is Dxdiag after i set other options than Switchable Graphics
http://img30.imageshack.us/my.php?image=error3yyt.png
http://img41.imageshack.us/my.php?image=error2k.png
This is my updates.
PS: The Ati card is showing a triangle icon in Device Manager too, but i guess updating it brings the same bricking result.
Error msg "This device cannot start. (Code 10)"
Message Edited by ceecookie on 06-22-2009 07:07 AM
Message Edited by ceecookie on 06-22-2009 07:08 AM
Message Edited by ceecookie on 06-22-2009 07:41 AM

Sorry to hear you are having difficulties.
When I installed RC1 (build 7100), it came with a built-in driver that worked just fine for the discrete graphics in my W500.
A few weeks later, I installed the current release Vista driver for integrated graphics (this one) and it is working just fine as well. Installing the Lenovo driver gave me the ATI control panel (not sure what use that is), otherwise, it didn't affect performance either way.
I have switchable graphics turned off in the BIOS, OS detection turned off, and have the machine set to use the discrete graphics only. I think it would be a bit much to expect either Microsoft or Lenovo to support the switchable graphics this early in the development of Windows 7. Besides, the discrete graphics doesn't eat up the battery that much - I still get 3 hours of battery life, which is sufficient for my needs.
Maybe try turning switchable graphics and switchable graphics detection off in your BIOS, that might get you running again.
Michael
W520 (4270 CTO), which replaced a W500 (4062-27U), which replaced a T42P, which replaced an A21P...

Problem with switchable graphic cards after installing windows 10

Dear support, after installing windows 10 i lost option to switch my graphic cards. I already have installed new drivers for win10 64-bit. But it doesn't work. New drivers which i downloaded here: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64 doesn't support my graphic card. So i don't know what to do to get right drivers and be able to switch my graphic cards. Thanks for any help.

Hi there
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you installed Windows 10 and that switchable graphics is not working for you. I am happy to help. Unfortunately this is not something that AMD can help with, as it is a customized driver for your notebook. Did you do the Windows 10 installation as an upgrade and if so which operating system did you upgrade from? The existing HP drivers can be found here: HP Pavilion g6-1004ev Notebook PC but they are for Windows 7 or 8 depending on your choices. You could try those and install it using compatibility mode and see if that works. How to: Install and Update drivers in Windows 10 - answers.microsoft.com Let me know if that works for you.

Lenovo ideapad s400 switchable graphics problem..!

Simply the switchable graphic ia not working on my device. Is there anyone who solved this issue? I fed up with sending my laptop to service. They say ' you have no problem about graphic card ' The second graphic card has not been working since we bought the computer. ??? I will use that comp. for experimantel porpuses: ) Because it is useless with the onboard graphic card.

hi kuraysi,
Welcome to the Lenovo Forums.
Just to check, if you boot in Safe Mode, are you able to load Windows? If booting to Safe Mode works, perform a clean boot and observe. This will isolate any possible 3rd party software that might be inteferring with the Windows startup.
If that doesn't work and Windows is hanging up on the loading screen then we're probably looking at a corrupted Windows file or a bad hardware. In this case, you may need to:
1. Reload the system via the OneKey Recovery (note that all ways on the OS partition will be wiped)
2. If reloading Windows doesn't work or the machine freezes up then you're prolly looking at a bad hardware (possibly the HDD).
Let me know how it goes.
Regards
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Switchable Graphics Mode in the BIOS is not listed(seen)

Hi everyone!
I've read that:
NOTE: If you do not see Switchable Graphics Mode in the BIOS or it cannot be selected, see the following section Updating the BIOS to enable Fixed Mode .
However, I didn't see that switachable craphics mode is seen in my BIOS:
Product Name: HP Pavilion dv6-6093ex
Product Number : LM610EA#A2N
Version of BIOS is: F.05.
Vendor of BIOS is: Insyde
Also, I would say that my BOIS is not a UEFI BIOS because I cannot navigate the menus with a mouse but only just with the keyboard.
However, I really was told that I shouldn't update the BIOS unless I am having a problem with it.
Thus, I am afraid that if I had updated it, I would be encountring some problems not loading my machine well. However, I really want to know how to switch to external or internal adapter, thus I read here:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02948560#fixeddl

Please see OpenGL Applications Cannot Use Discrete GPU with Intel + AMD Switchable Graphics for the basic procedure to update the BIOS and change the BIOS setting.
HP Notebook System BIOS Update (Intel Processors) (SP54024) F.1A REV: A or later
HP Notebook System BIOS Update (Intel Processors) (sp55068) F.1B
and
AMD High-Definition Graphics Driver (SP53025) 8.830.6.2000 or later
AMD High-Definition Graphics Driver (sp55092) 8.882.2.3000
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
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This is a user supported forum. I am a volunteer and I don't work for HP.
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HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Switchable graphics not working on windows 10

Model: HP Pavilion dm4-1024TXI currently upgraded my Operating System from Windows 7 to Windows 10. I have issues with switchable graphics. Iam not able to use My graphics card(ATI Mobility Radeon HD 5000 Series). Updated driver using windows update and even tried updating from ADM website, Still doesn't work. Right now iam unable to use any graphics intensive applications. Will HP provide Switchable Graphics Driver Windows 10 update for my laptop model?Is there any fix for this issuse?Or should i Revert Back to Windows 7

Hi, I had the same problem on my HP laptop and finally figured out a solution. 1. I downloaded the Windows 7 version of the drivers from the HP website (make sure it's the hp version not the generic amd driver). 2. Uninstalled the drivers that were installed. Type in Device Manager, select Update Devices then display adapters, right click and uninstall both devices.3. Reboot4. Install the intel driver in Windows 7 compatibility mode5. Unzip the AMD exe file using 7zip 6. Go into Device Manager again, right click on the AMD graphics adapter, Update Driver software, Browse computer, Let me pick, Have disk. Browse to the AMD folder and find the INF file that works.7. Reboot Now I can use an external monitor. Catalyst control panel doesn't work, but I can do what I need to do.

HP 15-g505nc (K7R17EA) - Switchable Graphics not working

Hello,
I have a problem with my switchable laptop graphics (A4-6210 APU with R3 / HD 8570). When I try to run some games or more demanding application with high performance settings, applications are using only APU integrated graphics, but not dedicated. Even in game setting dedicated GPU is recognized, but the option is greyed out. I've tried to install both latest AMD Omega drivers (14.501.1003.0) and also HP provided drivers for my model (13.351.1105.1005) with no success. Also in BIOS there is no option to cofigure swtichable graphics.
Please, need some help. I'm pretty new HP and AMD user. I was used to intel/nvidia hardware, so maybe I am overseeing something. Thanks.

Hi @LukasB92 ,
Welcome to the HP Support Forums. I see that you are having some problems with the switchable graphics options. I will be happy to show you how to use the dedicated card. You will actually use the Catalyst Control Center to determine which program uses which graphics card. This HP document on switchable graphics Figure 1 will show you how to use the Catalyst Control Center. Make sure that you are using this HP AMD High-Definition Graphics Driver.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Sp54471 - Does not meet minimum requirements (Trying to get switchable graphics back)

I accidentally lost my switchable graphics by trying to update using drivers directly from AMD. I do not have the HP restore manager anymore. I tried downloading sp54471.exe from HP, but whenever I try to install it, it says I do not meet the minimum requirements. I have tried useing the Support Assistant tool as well, but it also gives the same error. When trying to just use the tool to find updates, it does not include anything for the graphics.

Hi: You need to use this driver... This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver. File name: sp55092.exe You will never be able to update the switchable graphics driver, so after you get things working again with this driver you will have to leave well enough alone.

About 2 scream!!! NOT SWITCHABLE GRAPHICS PROBLEM!!! Vid card seems 2 FAIL PERIOD!!!

I have the dv7-6135dx with the intel/radeon 6490 blah blah blah. You guys know the machine. Every time i try to find information regarding the bleeding ati card, all i can find is switchable graphics this switchable that, bios update for switcha....
When i disabled the dynamic in bios long ago, i lost ability to control screen brightness. Was very dim. Haven't tried it again.
When i plug in a monitor to HDMI port=nothing. Vga port works fine but i can not watch any video greater than 1.2 Gb without super skipping and digital breakup of the video (the million tiny boxes thing).
From ati site, auto thingy detected my card, gave me best driver, installed and when i open catalyst, it always says can not start because no ati device.
Before? I could watch 18gb hd vids with stunning performance. Now? Its dvd rips or choke and die.
Can SOMEBODY.... ANYBODY tell me what if any troubleshooting there is to see if the card is shot, or if there is a fix please? One that does NOT involve some gahrbajje about bleeding switchable bloody graphics?
Thanks in advance for any and all help in THIS matter.

Hey,
i don't know if this works, but for my TimelineX laptop it works:
https://wiki.archlinux.org/index.php/Ac … e_Graphics
I don't know if there is an "official" version, so I can just provide you with the link above. This script stops my radeon card when I boot. I only have as kernel parameter i915.modeset=1
and my intel card is always on.

Windows 7 RTM x64 Power Manager and switchable graphics not working

Installed Windows 7 RTM x64 on my T400. After windows update and installing Lenovo's drivers, everything is accounted for. ATI graphics works fine, and I can see the Intel graphics on the shortcut menu. I just cannot manually switch to the built-in graphics, nor did I see the Power Manager. What do I need to do? I have installed the drivers for the power management, even though on the list of driver on lenovo's webpage it says it's only for SL models.
Help would be appreciated.
Specs:
T400
LED
ATI/Intel switchable graphics
4Gb

Have you installed the Power manager http://www-307.ibm.com/pc/support/site.wss/WIN7-BETA.html#powm ?
And after that, make sure you have installed the right driver (the one for switchable graphics): http://www-307.ibm.com/pc/support/site.wss/WIN7-BETA.html#m8xswitch
Hope that helps.
I also have Windows 7 Professional x64 on my T400 and everything works fine (i only uses programs and driver from here: http://www-307.ibm.com/pc/support/site.wss/WIN7-BETA.html
T400 2767-AG8
Windows 7 Professional 64bit

I am using a code based typesetting program (not WYSISYG) that outputs PDFs. I am producing 100 plus pages that have multiple graphics on each page. I need to know how to format a PDF command that I can incllude in my programming that will tag my graphics

I am using a code based typesetting program (not WYSISYG) that outputs PDFs. I am producing 100 plus pages that have multiple graphics on each page. I need to know how to format a PDF command that I can incllude in my programming that will tag my graphics with "Alternative Text".
I know that with a Microsoft product graphics can be tagged before a PDF is made. I need to know how to do this with my programming.

The Acrobat SDK might be a starting point.
From there, perhaps a plug-in (built with C+).
Perhaps with a licensed release of a PDF Library (this could be $$).
The viable and cost effective alternative is use the tried and true.
Authoring in an appropriate authoring application with appropriate tag management.
Example: Adobe InDesign; Adobe FrameMaker or MS Word with PDFMaker (comes with install of Acrobat).
This way you place "Alternative Text" when mastering content in the authoring file.
Going the route and with some look-see (research) you may find programmatic approaches to placing the alt txt in the authoring file.
Note: as discussed in the Matterhorn Protocols there is no programmatic method that provides a fully accessible PDF (specifically, that is an ISO 14289-1, PDF/UA-1 compliant PDF).
Regardless, here you have a sub-forum for discussions on Acrobat usage.
Consequently discussions on/of 3rd party software is rather out of scope eh.
Be well...

Do I have switchable graphics or not?

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