Do i have to bring my laptop to the genius reservation?

I have problems with my charger but do i still have to bring my laptop?
and I already prove the serial number when i made the reservation. Do I still need to bring the package or the receipt?

It might be a good idea to bring both charger & laptop...that way if they determine your charger is good, they will look at your computer.

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My hdd on my 2013 mbp has completely disappeared, do I need to bring it in to the genius bar?

it's been almost exactly a year with my 2013 macbook pro, and all of a sudden a few days ago I had to force quit it and when I tried to boot it up again I got the flashing question mark folder. I tried internet recovery but my hard drive disk isn't showing up where it's supposed to. I think I have a few days left on my warranty, should I just bring it in to the genius bar?

You can try some of this:
Resolve startup issues and perform disk maintenance with ...
Your Mac won't start up in Mac OS X - Apple Support
But you probably will want to take it in while it is still under warranty.

Everytime I close Firefox and then try to reopen it, it says that I am unable to do so as Firefox is already running (even though it's closed) and I have to restart my laptop all the time.

For about a week now when I have closed Firefox down then I try to reopen it the screen message states that Firefox is already running and I have to restart my laptop every time. This is becoming very frustrating and time-consuming.

I have the same problem on my notebook but I don't restart. Just do the control, alt, delete and bring up your task manager. Then scroll down to Firefox, end process and close. Now you should be able to restart FF. Not a fix but better than having to restart your laptop.

HT1689 i have a music album on my ipad that i cannot delete i have connected to my laptop where the album has been deleted but when i sync the ipad with the itunes library the unwanted album is still there and i am unable to delete it. any suggestions

I have a music album on my ipad that i cannot delege i have connected the ipad to my laptop where the album has been deleted from the music library but when i sync the ipad to the music i want the unwanted album still appears on the ipad any advice welcome thanks

Hi rosehooker,
Thanks for visiting Apple Support Communities.
Make sure you are following these steps to delete the music from both your iPad and computer:
On the iPad:
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Tap the Music app.
Tap the Songs category.
Swipe left to right over the song you want to delete.
Tap Delete.
On your computer:
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Launch iTunes.
From the Library pop-up menu, choose Music.
Click Songs in the navigation bar.
Click the song you want to delete.
Press the Delete key on your keyboard.
In iTunes 11, the album cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
Note: If you didn't purchase a song from the iTunes Store, you won't be able to download it again for free from iTunes in the Cloud. You might want to back it up somewhere on your computer.
You can find the steps above in this article:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Best,
Jeremy

I have bought a new laptop and the the system is windows 7 64 bit and the software wont install

I cant install the ipod software on my new laptop message that appears is this software will not install on 64 bit systems

It will clear the phone. You need to restore the backup you made of your important files from the old computer (surely no one in the third millennium who uses a computer does not back it up regularly).
You can recover iTunes-purchased music, videos and apps from the phone, but not music from other sources. Connect the phone, do not sync, and choose "Transfer Purchases" from the File menu.
Photos in the Camera Roll can be transferred buy using the Camera Wizard on your computer.
Contacts and Calendar can be synced with apps on your computer; just make sure there is at least one entry in each app on the computer before syncing.
You are out of luck if you have photos in the Photo app on the phone; there are apps for your computer that can extract them, but they will be lower resolution than originals because they have been optimized for the iPhone's resolution.

I have lost all my documents and previous downloads after syncing mac with my ipad4. Is there a way to retrieve the lost data. I have backed up my laptop on the icloud

I have lost all my documents and downloads after syncing my macpro with the Ipad4. I do backup my devices on the icloud can I retrieve the lost documents?

You lost them from the iPad, or from the Mac(Book) Pro?
If you lost them from the iPad, yes, you can restore your last backup from iCloud. Settings - iCloud - Backup - Restore.
Note that you can always re-download apps from the App Store, and music from the iTunes Store, for free, if they are accidentally deleted.
Matt

I changed my apple id and password and ever since I did that it is not working properly. I have tried everyting including going to the genius bar and they could not figure it out

Please help

Hi mooraye,
Welcome to the Support Communities!
If you changed your password, you will need to go into the Messages settings on your iPhone and your Mac and enter the new password.
The article below will explain how to link the phone number, which is tied to your Apple ID.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Cheers,
- Judy

I currently have an iPhone 4s, ipad2 and 2nd gen iPod touch connected to a dock. Can I control the iPod using my phone or iPad if I have iTunes open on laptop?

I currently have an iPhone 4s, ipad2 and 2nd gen iPod touch connected to a dock. Can I control the iPod using my phone or iPad if I have iTunes open on laptop?

The Tango app might be of some help with that:
http://www.tuaw.com/2010/11/08/tango-links-your-ios-devices-for-remote-music-con trol/

TS2634 Do I have to make a reservation for the Genius Bar to bring my earpods, that just failed.

I bought my EarPods seperatly by mail from Apple 6 months ago. I have everything that came with it in the box (letter and EarPods box). They just failed on me, and i was wondering, since the 1 year warranty is still avalibe, do i have to make a reserveation for the Genius Bar to get them exchange.
Thanl you for the help.

To make on:
Apple Retail Store - Genius Bar

HT4061 how to cange my ITune email on laptop to the same as on my IPhone 4

Hi there
I have ITune on my laptop and the email address & Password is different as on my IPhone 4 How to get to be the same? As well I can not look into my Icould account with my ITune ID for that is waht it is telling me to do it dose not work! Could someone contact me on: [email protected] it would be apriciated.
Thanks a lot
Kindest
Ingrid Robins
screenplaywritingsecrets.info

On he iPhone or in iTunes, sign out to the current Apple ID and sign in with the desired Apple ID.

Why do I have to turn bluetooth off for the cameras on the iPad to work?

On this doggone iPad 2, neither of the cameras will work until I turn off bluetooth. Even that is not entirely reliable, though, as I just had both cameras working, switched out to another application, came back to the camera app, and it was locked again...no still mode, no video mode with either camera. Bluetooth was NOT on. Doesn't seem right in any case. If I'm trying to use the iPad for a video chat, do I have to choose between being able to use the camera and being able to use a bluetooth headset?

I am having the same airport issue.Should i just wait for a possible update or just assume its a hardware problem and try to get my mac fixed?
If your wireless connection fails in both Mac OS X and Windows like the other poster, you should have your machine checked out at the Genius Bar of your local Apple Store.
If it's a matter of dropped connections in Mac OS X, call AppleCare and open a ticket so they can track the issue. The more calls they get, the more data they have and the faster engineering can track down what may be causing your issue.

Do I have to bring in my laptop if I have a charger problem?

The charger doesn't work on any laptop so what's the point of dragging the 17 inch laptop through the mall right?? or no??

Hi V,
Vasiliki615 wrote:
The charger doesn't work on any laptop so what's the point of dragging the 17 inch laptop through the mall right?? or no??
Although your logic makes sense, that's a question for Apple to answer. The best we can do is say "maybe," so I'd hate to have you go there and have to go back home for your MBP. I'd either call them to make sure, or bring it with (and it's best if you call to make a "genius" bar appointment anyway).

How do I stop an app from waiting? I have tried to reboot by holding the home key and power button to power down. Also, I have tried to sync the apps from my laptop with no success. Can you help? Thanks.

How do I stop an app from waiting? I have tried to reboot by holding the home key and power button to power down. The app is still grayed out and waiting so it cannot be deleted. Also, I have tried to sync the apps from my laptop and tried downloading new appswith no success. Can you help? Thanks

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

I bought my macbook here in dubai. as you know, facetime is not working here. if i bring my laptop to another country will the facetime work? thanks

i bought my macbook here in dubai. as you know, facetime is not working here. if i bring my laptop to another country will the facetime work? thanks

hello, thanks for the reply. one more question, even if i have this facetime app on my laptop (because when i bought the laptop, facetime app, it is already there), still not going to work? i tried, its only "connecting" then it will be disconnected

When I recently update to photoshop 2014 I lost my access inside photoshop to perfect effects 8. I still have it on my laptop but it is not available to load as an extension?

When I recently update to photoshop 2014 I lost my access inside photoshop to perfect effects 8. I still have it on my laptop but it is not available to load as an extension?

What OS do you have? You say you have explained what you had (computer/opsys) but I honestly don't see it here. If you had mentioned that my advice would have been different; I believe you can only upgrade as far as Camera Raw 8.3 on an older Windows system. There is more information here (look specifically for the "Revert to 8.3 ..." titles).
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista
What you've done/written in your last post confuses things further, unfortunately. Photoshop 13.1 is strictly a Creative Cloud version. The highest you can go is Photoshop CS6 13.0.1.3 with perpetual license.
And as far as I can recall, that version can work on Windows back to XP:
System requirements | Photoshop
I don't think you're out of luck, but you seem to be leaping into doing things without having the full story, and are jumping to conclusions a bit too quickly.
Here's what I suggest you try:
1. Remove Photoshop entirely with the Creative Suite Removal Tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
2. Install Photoshop CS6 from your original media or from here:
Download CS6 products
3. Update the application using its own Help - Updates process. That really should get you the latest Camera Raw version that will work. If that does not bring you a Camera Raw that works with your Nikon, use the "Revert to 8.3" instructions above.
-Noel

Do i have to bring my laptop to the genius reservation?

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