Do i have to charge both the ipad and the keyboard dock?
I bought my 84 year old mother an iPad - which she is loving. I also got her the Apple keyboard dock to make it easier for her to use. Problem is - I had iPad in dock, dock plugged into wall. This morning the iPad is showing a battery strength of only 39%. Do I need to charge both of these separately ... or do I have a real problem? Thanks!
There is no battery in the Dock, it is pass through only. Make sure that you have everything plugged in securely. Also make sure that you are only using the iPad's charger, the iPad needs more current than provided by the charger for an iPhone or iPod.
Similar Messages
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My IPad 1 has lost complete power. I have attempted a restart and a reset without results. I have attempted to charge with the keyboard dock, the wall charger and connecting to my MacBook Pro. Again no results just a black screen. Is this a battery failure? I am in Mexico for another 6 weeks and hoping to find a solution.
Cathi-
How long did you have the iPad connected to the wall charger? A completely dead iPad battery may not work until it has been charged for some time - maybe a half hour or more. I suggest leaving it on charge overnight, and then trying the reset.
The MacBook may be able to charge the iPad if it doesn't go to sleep, but it will be extremely slow. the Wall charger is definitely the best way.
Fred -
my iphone is able to charge when i connect it to my computor, but no matter what i do, will not show up on itunes. i have tried resetting both the computer and the iphone and nothing is working.
Type "ipad not recognized in itunes" or similar into the search bar at the top of this page by "Support".
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Itunes charged me twice for the same app. I wish to buy angry birds seasons hd and angry birds rio hd. both for ipad. and you charged 2 times for a.b. seasons hd.
These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums. If you have a billing problem then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HELP! How do I get wireless internet on both my Ipad and Desktop? Have Linksys Router WRVS4400N. Only 1 device will work at 1 time. Something about a Learn MAC address? What should I do? Thanks! Tiggergirl
Good morning
Hi Kathy, my name is Johnnatan and I am part of the Small business Support community.
If you have an old firmware it would be a good idea to go out to Cisco.com and see if there is any firmware updates. I have looked on the site for you and I see the latest firmware is:2.0.2.1
http://www.cisco.com/cisco/software/release.html?mdfid=282414016&softwareid=282487380&release=2.0.1.3&rellifecycle=&relind=AVAILABLE&reltype=all
You can also try to reset your device to its factory settings, to reset your router please take a object that has a point and hold the reset button in on the back for "atleast" 30 seconds until the lights on the front to start flashing.
About Mac address, you can map a Static IP with a specific mac address, You can folllow these steps in order to configure it.
http://www6.nohold.net/CiscoSB/Loginr.aspx?login=1&pid=4&app=search&vw=1&articleid=1272
Thanks,
I hope you find this answer useful,if it was satisfactory for you, please mark the question as Answered.
Greetings,
Johnnatan Rodriguez Miranda.
Cisco network support engineer. -
Both my apple tvs started blinking very fast and yesterday they were both working. I have plugged and unplugged everything but I do not have a computer only an iPad and do not know of any way to restore the settings
Here's how you may reset your Apple TV: Restore your Apple TV (2nd and 3rd generation) - Apple Support
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Both my iPad and iPhone have stopped receiving e-mail from Comcast using the Mail app.
This is really frustrating. I just spent an hour on the phone with a fairly good Comcast tech, and he couldn't solve the problem. They said it might be because Mail goes through iCloud, and iCloud may be having trouble.
I have tried restarting both the iPad and iPhone, changing ports, deleting and re-setting up the comcast mail account, etc. I am able to view my e-mail on my MacBook Pro using Outlook, and the Comcast website e-mail is also OK.
Any suggestions? It would be good if I could talk to an Apple tech, but apparently that is not an option.Thanks for the additional information. No error messages. No issues w/ POP3 e-mail being locked out....
I had not changed any settings before this problem occured. Both Mail apps on the iPad and iPhone just crashed. I believe in causality (I am a Physicist), so probably it wasn't anything on my iPad or iPhone.
It has become all too common for tech companies to blame anyone but themselves. As a customer with little control or input, I find this infuriating.
Now, both my iPad and iPhone have started working again, after nearly 6 hours w/ out e-mail working.
Maybe it was sunspots!
Thanks again! -
Why must I force quit (double press home and slide off) Mail on both my iPad and iPhone in order to have Mail access on my iMac on the same wifi network. Fetch is set to manual and my ISP is Charter.
I don't know about the "3" but it's a POP account. I've always suspected that Charter isn't letting go using their mobile apps for iOS. Puzzling that it doesn't block the other way. That is if Mail is open on the iMac it doesn't block access to Mail on either the iPad or iPhone. I'm guessing it's their mobile apps that are the problem but they won't admit it to me.
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Can anyone please tell me how to stop email previews from appearing on my screen. I have turned off the preview option in settings on both my ipad and iphone, but they still keep appearing. Thanks
works ok on mine - (5, 7.1.1). Try again. with previews set to none, mine shows the sender and the subject line only. (you cannot get rid of the subject) with the other settings, you get the sender, subject line and however many lines you selected.
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I have OS X on both my iPad and my new iMac. I purchased Pages for my iPad and my husband's iPad at least a year ago. All of my stuff on the iPad is stored in the Cloud. Do I have to purchase it again on the iMac? How do I get it to run on the iMac?
attymot wrote:
Do I have to purchase it again on the iMac? How do I get it to run on the iMac?
You should also be able to access your docs (even without the Pages app on your iMac) by logging into iCloud.com and using the Pages for iCloud beta app via your browser.
(By the way your iPad uses iOS and not OS X) -
I have both an Ipad and Iphone ( not so unique) But I ran in to a question. Is there a way I can send messaged to my Ipad from my Iphone? Is so Please realize that is is new to me and step by step is the only way I am going to figure it out. My iPhone is a 5s running 8.12 and Ipad 4 but not the latest version. Any thoughts?
Ty in advance ,
Eric ...
<E-mail Edited by Host>Yes, you can send Messages to your iPad 4 from the iPhone.
See here:
https://www.apple.com/ios/messages/
iOS: Troubleshooting Messages - Apple Support -
Both my iPad and iPhone have ios8
On either device in Calendars> edit >shared with> add person when I enter an email address and press add nothing happens - just goes back to edit screen and what I have entered has gone. No error message or any clue about why I cant share my calendar. Please help.UDPATE:
Spoke with Express lane, and issue was escalated. Kudos to the support guys that handled this one (Brian and Yi). Went through everything in detail and took all the crash dumps off the iphones and ipads to send to engineering.
After backing up the contacts, the recommendation was to delete all contacts in iCloud. Doing that caused my iCloud to crash (in the browser), so more crash dumps were sent to apple.
Eventually got all contacts deleted, then did a resync. Looks like IOS devices are coming back to life and syncing again.
Also, Outlook iCloud connector has just been updated to ver 1.0.1 so i installed that on their recommendation.
BOTTOM LINE workaround:
1. Backup contacts
2. Delete contacts in iCloud
3. Delete accounts on IOS devices
4. Recreate accounts on IOS devices.
Hoping a real root cause can be found and real fix implemented. This has caused me to doubt the stability of iCloud, so i will procees with caution. -
if i used the same apple id and email to set up both my ipad and ipod what can i do to be able to use face time to call from one device to the other
They can share an Apple ID, but each device must use a different email address when setting up FaceTime. Create a gmail email (or hotmail, or ...) address and use that on one of the devices when you setup FaceTime.
You don't actually have to use the 'new' email address, it is probably just used as an index to reference the correct device when initiating a call via the FaceTime server. -
After uploading our phones with the latest update, we have noticed that the battery life has deminished considerably. I now have to charge my phone overnight and two or three times a day. Prior to the update, my battery life lasted me at least a full day. We have several phones in our office and the ones that have updated (4) now have issue holding a charge/battery life. I really liked this phone and can not believe that you are now going to charge us $79 a battery to fix what is most definately a problem with your latest update. I know other people outside of our company that are having the same problem. Not to mention when I called AT&T it was confirmed to me that they are hearing the same issue and then some from other customers as well. Your own people, once I talked to them earlier today, told me they are showing a history of issues that are showing up after the update was put in place. Of course she tried to say, "Maybe the age of the battery and the update both contributed". Whatever.
I want you all to know how disappointed I am in your company for the handling of this issue. I always thought "Apple" was the line I didn't have to worry about having any types of issue. And that you all would stand behined your product 100%. Now I am not so sure.
I would love to hear back from your company on how you perceive the issue with all of these phones that prior to the update didn't have any issues and how after the update THEY ARE NOW having issues. I do not believe this was an issue due to the age of a battery and that was pretty lame to say so. It was fine and now its not.
Please feel free to contact me and help me figure out a way to pay for all of the batteries that will be needed for our company to contiue doing business as needed.
Thank you.
Web Address (URL):
5106 McNarneySorry this is a user to user technical forum. There is NO APPLE here as stated in the term of use when you signed up for this forum.
here are some battery tips
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
http://www.apple.com/batteries/iphone.html -
HELP!
I couldn't download any app into my iPAD. Puzzled by this strange condition, I tried downloading the same chosen app into my iPhone. It worked!
I use the same Apple ID for both my iPAD and iPhone. So why is it not working for my iPad? Previously, both devices were working fine!
I hope that somebody can help me solve this problem.Do the apps show as installed on the Purchased tab in the App Store app ? If they show as installed, then have you got any restrictions set on Settings > General > Restrictions (e.g. Allowed Content > Apps) that might be hiding them ?
You could try closing the App Store app completely and then seeing if it downloads after you re-open it : from the home screen (i.e.not with the App Store app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
You could also try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
And try logging out, and then back in, with your iTunes account : Settings > Store
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