Do i have to pay $20 to get my macbook serviced at the store?
my warranty expired and contacting apple support through phone/chat costs me 20 bucks. my issue is that my battery's at 319 recharge cycles and 78% health. i am pretty sure that's a problem because apple promised 80% health at 1000 cycles. i purchased my macbook July 2013 so it's about a year and a month old now.
sundays24 wrote:
my issue is that my battery's at 319 recharge cycles and 78% health. i am pretty sure that's a problem because apple promised 80% health at 1000 cycles.
Apple promised no such thing. Read the Apple advertisement carefully and the operative words are 'up to' not 'will.
You may very well have a defective battery that is under performing prematurely or it may be the result of the way you use your MBP that has resulted in that condition. The battery is the most inconsistent and unreliable component in a MBP.
Do make an appointment at an Apple store genius bar. The evaluation will be FREE. A new battery may not be free.
Ciao.
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