Do i have to send my iPod in if the headphone jack isn't working?

do i have to send my iPod in if the headphone jack isn't working?

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

Similar Messages

Will apple replace my ipod touch since the headphone jack no longer works properly?

It is still under warranty and there was no damage to it from anyone. The headphone jack is faulty and it is a hardware problem not user damage

If they determine it to defective, then they will replace it.

My iPod's headphone jack isn't working anymore, when i put my headphones in , the left l, My iPod's headphone jack isn't working anymore, when i put my headphones in , the left earphone doesn't work. Does anyone know if this can be fixed ?

My iPod nano 3rd generation headphone jack isn't working anymore, when i put my headphones in , the left earphone doesn't work. Does anyone know if this can be fixed ?

Hi Mr.Acevedo329!
I have an article here for you that can help you troubleshoot the issues you are experiencing. That article can be found right here:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
Specifically, you will want to take note of this section:
The headphones don't work
If your iPod's headphones don't work or have static or garbled audio, try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer. If the issue with the headphones persists, replace them. For an iPod under warranty, you can order a replacement online. Otherwise, check out the cool headphones at the Apple Online Store. If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

IPod Touch Headphone Jack Isn't Working?

I own the original iPod Touch, I have had it for about 9 months, and out of nowhere the other day, I plugged my headphones in to listen, and I could only hear some of the instruments, and no vocals. At first I thought it was my headphones, but then I tried several other pairs, and none of them worked either. However, when I plugged it into an iPod Docking Station through the connector (not the headphone jack) it worked fine, so I know it's a problem with my iPod's headphone jack.
Any suggestions on how I could fix this?
Message was edited by: Flimboe

If you bought it new only 9 months ago, which I think would be a little difficult, you can send it in to Apple or take it to an Apple Store (make a Genius Bar appointment first) and get it serviced under warranty. If it is out of warranty you can try a 3rd party repair site such as http://www.iresq.com or use Google to find other such sites. If you are the DIY type try http://www.ifixit.com and look at the pictures/videos on how to disassemble the iPod and replace the headphone jack.

I have a fairly new iPod touch and the touch screen has stopes working in certain places like the bottom row of apps and things on keyboard I have updated it and restored it multiple times it makes no difference please help!?

I have a fairly new iPod touch and the touch screen has suddenly stopped working..... Like the bottom row of apps has stopped working and certain buttons on the keypad are not working at all what so ever I have taken it to the apple store once before they told me to update it I did so and it didn't get better I have also restored it multiple times still nothing I really would like a working I pod please help!!!

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

Where can I send my phone to get the headphone jack repaired?

Yesterday, I accidentally got the tip of my headphones stuck inside the headphone jack of my iPhone 5s. I know that other people have had this problem and looked up various tutorials on how to get it out. I used superglue for all of them and now I am afraid I may have superglued the headphone jack in place. This needs to repaired because my phone is stuck on headphone mode so I can't hear music, alarms, calls, texts, etc. when they come in.
Where can I send my phone to be repaired? Should I do it by mail or take it to the Genius bar at apple? Also, what kind of insurance could cover it, and how much does it cost? Thanks

You can visit an Apple Store next to your place, but you might think about making an appointment before you visit to avoid long waiting times in front of the Genuis Bar.
You can also arrange the service by contacting Apple Support:
iPhone - Contact Support - Apple Support
Supergluing the headphone jack is not covered by Apple's warranty, you might have to pay the service fee to get the phone replaced by another device.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Apple - Support - Service Answer Center

Have a 3rd generation ipod touch and the touch screen will not work.

What should I do? My iPhone sometimes does this and there is a key on the side that I always hit and it makes it work again but my ipod doesn't have that. What to do what to do what to do

Try the standard fixes:
- Reet. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/nw iPod.
If you still have the problem it is likely a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Hello i own a 4th generation ipod touch and the headphone jack will not send any sound to my earbuds but, the speaker system works fine will the apple techs fix this if i bought this from best buy or should i go to best buy to recieve a new one?

I bought this at best buy so should i go to the apple store to see if some techs should fix this or try to get a new one from best buy i bought this around the begining of april and please NO FIX IT YOURSELVES!! i am a clumsy 14 year old also, would having the headset plugged in and wrapping the wire around the ipod be bad for it because i think this could have been the cause thank you and any help would be greatly apreciated

It was not in a pouch i just simply wrap it around the ipod, thankfully my mom and i will be going to apple tommorow. I'm seriously never going to go to best buy ever again, i don't trust them because ive bought a faulty ipod nano from them so i'm going to try to avoid this store thanks lllaaass

Help! My Ipod Video Headphone Jack isn't working!

Hey guys. My Ipod video has starting messing up in the jack so that it doesn't play right in the right ear regardless of what headphones I use. Is this a common problem and any idea how to fix it or how much it costs to fix it and where I go?

The best place to go is an Apple store ,if it is under warranty will no fees.
If do not have an Apple store close to you, go to an authorized dealer.
I think its a minor issue may be the jack connector
good luck

I have i phone 4 from verizon and the power button is not working

I have i phone 4 from verizon and the power button isn't working anymore, I bought my i phone 8 months ago.
What options do I have and what should I do ?

Hello James,
The flashing WLAN light means activity (data getting transferred). Try disconnecting all your devices and check whether the light is still flashing or disconnect the router from internet and do the check.
Do you have your SSID as linksys or the default one? If your neighbor has the same SSID, then traffic could result from your neighbor's one. Try changing your SSID and password. Make your security WPA/WPA2.
Hope this helps,
Thanks
Vijay

After my warranty form has arrived in the mail how many days do I have till I have to send my ipod to UPS?

I called the My Appleid number and registered my Ipod touch with a one time curtesy because I did not have my receipt. My sister stepped on my ipod and cracked the screen, I finally got the form in the mail with the sticker, I am supposed to put on the bow that my ipod goes into. How many days do I have till I have to send my Ipod, form, and packing sticker to the UPS center?

I would say five days. Note however, that a cracked screen is not covered by warranty since that is accidental damage. Apple will exchange your iPod for a refurbished one for:
- $99 for 16 GB 5G and 8, 16, and 32 GB4G,
- $149 for 32 and 64 GB 5G
- $199 for 64 GB 4G

Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M.

Can i have more than one ipod touch on the same account, or must they both be set up with different id's.

Can I have more than one ipod touch on the same account, or must they each have their own ID.

If you use the same account see the following to separate Messages and FaceTime between the two iPod see:
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime

I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

Have you tried:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

I have an iPod Video. (30GB 5th gen) The headphone jack only works if I push the headphone cable input to one side and hold it t here. If I leave it alone it either doesnt play at all or I hear a crackling sound. Any suggestions? Thanks.

I have an iPod Video. (30GB 5th gen) The headphone jack only works if I push the headphone cable input to one side and hold it t here. If I leave it alone it either doesnt play at all or I hear a crackling sound. Any suggestions? Thanks.

There are threads ongoing on similar topics. This is not a suitable topic for this forum.
I will pass on any comments from the other threads and original post in this one, but I'm closing this topic and any further petitions like this as it will just result in "Creative-bashing" and unproducti've comments.
Cat

Do i have to send my iPod in if the headphone jack isn't working?

Similar Messages

Maybe you are looking for