Do I need a new Apple ID if I want iMovie/iLife on my new Mac for free?

Just last month, I bought my new Macbook with Retina. This is my first Mac - previously, I used PC. When I still had my PC, I had an Apple ID for when I used iTunes on there.
I keep reading that new Macs come with iLife, and for a school project, I need a video editing software - in this case, iMovie. I synced my Apple ID with this Mac, and when I go to the appstore, it wants to charge $15 for it, even though it supposedly comes with my Mac purchase. When I looked up how to get it, every other place says that my appstore should offer it, but I don't see it.
Am I doing something wrong, or does the whole "free iLife with a new Mac purchase" thing not apply anymore?

So I managed to talk to someone on live chat support, and a detail I forgot about was that this computer was bought by someone else before me, but returned almost immediately, and apparently the reason why I don't have iLife is because this computer was previously synced with that person's apple ID before they returned the computer.
According to that chat, I am no longer able to get iLife. I'm supposing this is the case, since I looked again through my apps and my appstore and I still see nothing for iLife or iWorks.

Similar Messages

  • How can I transfer music from my iphone to my new mac for free

    Can I transfer music from my iphone to my itunes on my new mac

    poppatell wrote:
    I changed computers. How can I transfer music from my iPhone to new pc?
    Hi,
    See Here for Syncing
    http://support.apple.com/kb/HT1296
    From Here:
    http://www.apple.com/support/iphone/syncing/
    iPhone User Guide
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • Does the iphone 6 need a new SIM for Apple Pay?

    There appears to be some disagreement on this issue. I activated my AT&T iphone 6 by putting my ip5 sim in the new phone. Everything works normally, but I got a text message from AT&T saying that my phone needed a new sim for all network features to work properly. Some people have been told by AT&T that this has to do with NFC/Apple Pay, that even though Apple Pay is built into the phone itself, it still needs some kind of special secure SIM to authenticate the phone or something. Does anyone have a definitive answer either way? It's not a big deal to just go to an AT&T store and get a new SIM before Apple Pay rolls out, but after experiencing a major activation headache on launch day, I'm reluctant to "fix what ain't broke", so to speak.

    I've read nothing that indicates you'll need a new SIM for Apple Pay. However, it seems as if the easiest thing to do is to wait until it rolls out, and see if the SIM you have works. It's not as if being unable to use Apple Pay for a day or two should be a big problem.

  • HT1688 I need a new battery for my AT&T Apple I 5 phone , I need to make appt for tonite at Destiny Syracuse for 6:30 and I cannot download safari on my computer to make a reservation.

    I need a new battery for my AT&T Carrier, Apple I 5 phone, need to come in 6:30 tonite.  Thanks.  My cell phone dead. SO please write me back to confirm.
    <Personal Information Edited by Host>

    No, maybe you should get one but the reset of us can figure out how to use the internet and complex things like Google.
    What makes you think you need a new battery anyway? It should not be bad on an iPhone 5 and besides which Apple uses batteries from the same manufacturer that other makers do.
    And stop shouting at us you are acting like a spoiled child.

  • No "New Mac for My Mac". Leopard not finding disk, Apple doesn't care...

    After several years and several Macs I hit my first major bump with Apple. Today, I felt like I was back in my days of owning a windows machine. (Well, not really.)
    I decided to update my G4 Quicksilver (2002). It's a 933Mhz. I installed the max RAM (1.5G). And ordered a new hard drive and OSX Leopard. I didn't want to do an upgrade, but a clean install. And I figured I would install on a larger drive instead of the 50G drive that came with my Mac.
    Using Apples site as a reference for upgrading to a SATA drive. I bought a Sonnet controller and a Seagate 500G drive. Both installed quickly and without any trouble, my Tiger disk mounted the new drive. And in Disk utility I partitioned the new drive.
    BUT, when I tried to install Leopard, and it rebooted to the setup screen, it never sees the new drive. I found this problem repeated on several forums and I have tried all of the suggestions. They did not work for me.
    As a test, I put my Tiger install disk in, and it sees the new drive immediately. But Leopard does not.
    I called Apple support. Long story short, when they could not figure out what was going on, (and pretending they have never heard of this problem) their answer to me was, "Since you are not trying to install Leopard on your original hard drive, we can not give you any support".) When I argued that all I had done was install a larger hard drive, like everyone does, and that this Retail Leopard Disk was sold as a "New Mac for your Mac", they didn't care either.
    So, it doesn't matter how long you have been a loyal customer. Or how many systems you have registered with Apple. Or how many of your friends and family you switch over to Macs. The bottom line here, is well, their "bottom line". If I really want a "New Mac", I need to buy a "New Mac". That's basically what I was told. Never mind that I do have several Macs. I just wanted update this one.
    I am very disappointed in Apple right now. I paid for this G4, I paid for the 3 year support plan, which I never used. I paid for this Leopard software. But because I wanted a larger drive, they tossed me aside.
    So, having said all that. If anyone has any ideas, I would appreciate it.
    Things I have tried that did not work are the "set and wait" solution. I waited over 2 hours and the disk never mounted.
    I tried Disk Utility in the setup and it doesn't see the drive. I tried Terminal. It sees the drive but not as a partitioned drive. And it won't mount the drive.
    I thought I might install Tiger, then upgrade it to Leopard. I would like a clean install. Not sure what will happen if I choose "erase and install".
    Having said all that, I do still think Apple is number one. But they need to fix this issue fast.
    Thanks in advance,
    TroyD.

    Ok, here is an update of what I had to do.
    I did as requested and contacted Sonnet. I already have the current firmware. But they told me this problem showed no real pattern. Some people had this issue, others did not. What I ended up doing works so far.
    I installed a clean version of Leopard on one of my current ATA drives. Though I did encounter the "Blue Screen", once I forced it to reboot, things seem to work and I have not had the blue screen again. I ran all the updates to Leopard and rebooted back into my first ATA drive which runs Tiger.
    Then, I used SuperDuper to clone copy the fresh install of Leopard from the ATA drive to the new SATA drive that Leopard could not see before. Then, I set the new SATA drive as the startup disk and rebooted. So far so good. I haven't done much with it yet, but it seems "snappier" and I have high hopes that it will give me what I was looking for. (A slightly faster G4).
    Troy

  • HT3014 my mac has the VGA port and I need a newer monitor for it. what do I use that will connect it. I had a new dell monitor and none of the things that dell said worked. so I am going to get a mac monitor for a second unit.

    my mac has the VGA port and I need a newer monitor for it. what do I use that will connect it. I had a new dell monitor and none of the things that dell said worked. so I am going to get a mac monitor for a second unit.
    my laptop is a 2008 model

    Hmmm... 2008 MBP has...
    Video (Monitor):     1 (DVI)
    Details:     Supports external display in dual display and mirroring modes. VGA output provided by included Apple DVI-to-VGA adapter, S-video output provided by optional adapter (sold separately).
    http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-2-duo-2 .5-15-early-2008-penryn-specs.html

  • I need a new router for my MacBook Pro, OS 10.9.3

    Need a new router for OS 10.9.3 and found that Linksys E2500 is not compatible. Any suggestions for a moderately priced router that will work for a 2300 square foot home and patio? Thanks!

    It depends on what your idea of moderately priced is... however, I would go with the 6th generation Apple AirPort Extreme -> http://store.apple.com/us/product/ME918LL/A/airport-extreme?fnode=4d.
    It's a joy of a router and so simple to configure with the AirPort Utility. Unlike some routers, where the setup takes a network genius to configure and maintain, you can access all the settings you need through the utility. I've had dozens of routers in my lifetime but the 6th generation AirPort Extreme beats them all, hands down, and is well worth the extra money that it may cost. It's also 'future-proof,' so if you buy a machine that utilizes 802.11ac Wi-Fi technology, you'll be set.
    I can't recommend it highly enough.
    Clinton

  • I need an new Fan for my MacPro

    Hi,
    i need a new Fan for my MacPro only the Fan because with the ball-bearing its something wrong when it's slow rotage (about 500rpm) it makes .klack*..klack...
    I dont won't to send the Mac away for two Weeks only for replace the Fan.
    (i don't have two)
    I think i have warranty beacuse i have bogth it on Nov 10, 2006.
    It's possible that Apple send me only the Fan? It's that behind Memory expansion Slots.
    It will be cheaper and easyer for both sides.
    Message was edited by: Zeljko

    my only concern is that unless they inspect it themselves, i don't think they'd be willing to just send you a new one, because they don't know that you actually need one. I think they'd be suspicious, possibly thinking that you just want to sell the fan to someone else. However, they may work with you on this. I suggest you call Apple.

  • I need a new screen for my i phone 3 gs how much is it in the uk

    i need a new screen for my i phone 3 gs how much is it in the uk

    Apple does not repair iPhones, but will replace the entire iPhone for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/iphone/service/faq/
    There are independent iPhone repair services that may be able to replace the screen for less. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further warranty will be void.
    Regards.

  • HT4759 In order for me to take advantage of transferring files, music, docs I need a new mac 10.5 or later. My computer is 10.4.11. So in other words I need to buy a new computer? To be able to use icloud sufficiently.

    In order for me to take advantage of transferring files, music, docs I need a new mac 10.5 or later. My computer is 10.4.11. So in other words I need to buy a new computer? To be able to use icloud sufficiently?

    Maybe, maybe not.
    Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..."  Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
    For full iCloud you need 10.7  But the question really is, do you need all the things it does?  I mean really?  Oh, you don't mention if this question is in conjunction with some device you own. To whom and how are you transferring files?

  • TS1424 I need a new Battery for my I POD.  I POD will not hold a charge for more than 10 songs.  Model # = M9800LL - Version = 1.4.1

    I need a new Battery for my I POD Touch.  I POD will not hold a charge for more than 10 songs.
    Model = M9800LL
    Version = 1.4.1

    The battery in the iPod is not user-replaceable. Take your iPod to an Apple Store or contact Apple Support and they can arrange replacement.
    http://www.apple.com/support/ipod/service/faq/
    Regards.

  • I need a new battery for my Iphine 4S

    i need a new battery for my Iphine 4S,,i looked on amazon but not apple brand

    Apple only replaces parts through their stores. I reccomend making a genius bar reservation first to see if there is a hardware problem covered under warrenty. If you have applecare and your battery has failed, they will replace it for free, if not it is 79.00. In fact I just went in due to problems with my 5's battery, they replaced it immediatly for no charge. It takes about a half hour at an authorized store.

  • And need the new iTunes 11.1 to be able to use my iPhone on iTunes but I need the new mac software update OXS 10.6.8, but my mac doesn't need or have an update what should I do! I'm upset :'(

    and need the new iTunes 11.1 to be able to use my iPhone on iTunes but I need the new mac software update OXS 10.6.8, but my mac doesn't need or have an update what should I do! I'm upset :'(

    The requirements for iTunes:
    Macintosh System Requirements
    Mac computer with an Intel Core processor
    OS X version 10.6.8 or later
    400MB of available disk space
    Broadband Internet connection to use the iTunes Store
    Your Mac must be able to run OSX 10.6.8. If you can run that OSX then you can run iTunes 11.1.
    Which Mac do you have?
    MJ

  • I need advise and help with this problem . First , I have been with Mac for many years ( 14 to be exact ) I do have some knowledge and understanding of Apple product . At the present time I'm having lots of problems with the router so I was looking in to

    I need advise and help with this problem .
    First , I have been with Mac for many years ( 14 to be exact ) I do have some knowledge and understanding of Apple product .
    At the present time I'm having lots of problems with the router so I was looking in to some info , and come across one web site regarding : port forwarding , IP addresses .
    In my frustration , amongst lots of open web pages tutorials and other useless information , I come across innocent looking link and software to installed called Genieo , which suppose to help with any router .
    Software ask for permission to install , and about 30 % in , my instinct was telling me , there is something not right . I stop installation . Delete everything , look for any
    trace in Spotlight , Library . Nothing could be find .
    Now , every time I open Safari , Firefox or Chrome , it will open in my home page , but when I start looking for something in steed of Google page , there is
    ''search.genieo.com'' page acting like a Google . I try again to get raid of this but I can not find solution .
    With more research , again using genieo.com search eng. there is lots of articles and warnings . From that I learn do not use uninstall software , because doing this will install more things where it come from.
    I do have AppleCare support but its to late to phone them , so maybe there some people with knowledge , how to get this of my computer
    Any help is welcome , English is my learned language , you may notice this , so I'm not that quick with the respond

    Genieo definitely doesn't help with your router. It's just adware, and has no benefit to you at all. They scammed you so that they could display their ads on your computer.
    To remove it, see:
    http://www.thesafemac.com/arg-genieo/
    Do not use the Genieo uninstaller!

  • My iphone 5 screen broke, can i take it to the apple store and get a new one for free if i turn in the one with the broken screen?

    My iphone 5 screen broke, can i take it to the apple store and get a new one for free if i turn in the one with the broken screen?   can someone help me?

    iPhone model
    Out-of-Warranty Service
    iPhone 5
    $269
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149

Maybe you are looking for

  • Basic behavior - compile vs. save, application freezes and other questions

    Hi all, I've just recently moved from MS SQL to Oracle and found Oracle SQL Developer the only more or less working application to access the database and write scripts. Still, there are some issues which are beyond me in this application. So what I'

  • Custom File Name-Original File Number doesn't work. Why?

    I want to export and rename some files with the "Custom File Name-Original File Number" option. Yet this doesn't seem to work, and I wondered what I might be doing wrong. The filename will only rename as the custom text. The sample file name shown un

  • Queries on AIA services implementation

    Hi, I am new to OFM and AIA. I am trying to create AIA sample application and have the following queries. 1. can we develop a sample AIA appliacation using Jdeveloper 10.1.3.4? 2. Are AIA services (ESB, ABCS, EBF) just needs to be deployed/registered

  • Safari loses connection

    Since moving to Maverick on an iMac 27" I am experiencing a slght but still annoying problem with Safari. If I have not been using the machine for some time (minutes not hours) when I try to access a web site, could just be going to google, I get an

  • Date (From  and To)

    Hi i am not able to get report inr particular duration i am trying in parameter (from and To) but it is not worling so Please tell me procedure how to put ( From and To ) format in excel reporter I have downloded some sample report also but i am tryi