Do I need a Proxy, please?

Question

My iMac from mid-2011 with 4 GB of RAM, is Hard-wired to the Internet through Charter Communications in Asheville, NC.   BUT  I find it impossible even to-get Mavericks.  Always I've seen, "Your request is Temporarily unable to be processed.  Please try again Later."  [Later has become, Forever.  Boo-hiss!  :-( ]
So as I do often, I get to-wondering:  "Would a proxy help me?"  Or, does hard-wiring avoid using a proxy?  Thank you.
P. S.  I tell you this, please:  Just _getting_ Mavericks has become _so_ maddening, that I might buy a _new_ iMac with Mavericks pre-installed already.
                                           { Should I save the Pain & feel Happy again, or what?  :-) }

Answer 1

You have no need for a proxy. I suggest you might give this a try:
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.