Do I need Premium with Unlimited World if I only c...

I use my skype account to call the Philippines (a landline) but this country is not included in the list associated with Unlimited World, so I purchase credits to pay for calls. Is there any other reason I need to keep my premium subscription, if all I want to do is continue to call the Philippines (with a few other US based skype colleagues).

you can visit the link pasted below, then enter Philippines in the search box, then check the results if the rates/offers there would satisfy your requirements -
http://www.skype.com/en/rates/
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ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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Skype premium with unlimited world account but cal...

I've been subscribed to Skype premium with unlimited world for a long time now, then just got an email a few days ago, saying I got a free upgrade, and now I can't make any calls - tells me I have to 'buy credit' every time I try making any call I used to make included in my package... What happened?? I'm very frustrated.

I am Premium subscriber and received the email saying free world access but when I try to ring Italy it asks for a payment. Do I have to activate something? Any help would be appreciated

Skype Premium with Unlimited World

I have a Skype Premium account with Unlimited World.
I received an email like many others detailing the changes to Skype Premium, and that I would continue to receive my Unlimited World subscription.
However since receiving that email, I have no Unlimited World subscription listed in my account, and I am not able to make calls.
A chat with online support said they were aware of the issue and were rolling it out to users accounts in phases to prevent "server crashes and overloads".
True or not?
I am also due to be billed on my account for £7.46 on December 25th, but apparently Skypes billing cycle is 8 months and I won't actually be changed anything.
Again, true or not?

Same here. I was paying/subscribing an unlimited country previously. I received the free upgrade to Unlimited World as well. But right now, I can't even make phone calls to the numbers in my previous unlimited country. I got 'insufficient credit'. message.
This is what I get when I checked my Purchase History...
Anybody knows what I should do?
And, is there a way to 'talk' to Skype support via online?
Thanks.....

Having Problems with Unlimited World Subscription

Hello, I got the free month of Unlimited World subscription and I am trying to call a landline number in Brazil, which is covered by Unlimited World, but I always get an error message saying that I need to buy Skype Credit or buy a subscription. Anyone having the same problem?
This is my Call History (I tried to call a mobile (+55YYYYYYYYYY) to see what would happen):
Sep 10 12:25
+55XXXXXXXXXX , Brazil
Call
£0.000
00:00
£0.000
Sep 10 12:19
+55XXXXXXXXXX , Brazil
Call
£0.000
00:00
£0.000
Sep 10 12:16
+55YYYYYYYYYY , Brazil - Mobile
Call
£0.000
00:00
£0.000

Hi,
According to the system your package doesn't include Brazil. You have a Skype Premium subscription with Unlimited World. If you want to learn more about Skype Premium please visit: http://www.skype.com/en/premium/
To check subscription's details on your own account:
Go to www.skype.com > "my subscriptions" (located on the left side) > click on preferred package and then click on "destinations".
I hope it's clear
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Skype Premium with Unlimited Calls

I have Skype Premium active but I can't find the country where I can get unlimited calls. Is there a way for this to be listed on Skype website or the Skype desktop client?

I did not disclose the e-mail address, because I made the corresponding reclamation and a proposal and they promised to publish a customer service e-mail address himself.
However, one of the more complicated option is still available
How can I contact Skype Customer Service?
Skype offers help and support through e-mail - follow the steps below to submit your support request to us by email:
Go to the Support request page.
Select the topic you need help with and the problem you are experiencing. Some information that might help with your problem is displayed.
If you still feel that the information doesn’t help, click Continue support request.
Select your contact method.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.

Cannot call with unlimited world subscription

Hi
I have subscribed to Unlimited world subscription and had recently paid the bill for the month.
However, I cannot make a phonecall to Malaysia using the account. The phone keep showing the message insufficient credit. And prompted me to buy credits.
My username is [Removed for privacy].
This is urgent and I need to make important call. Why doesn't Skype have a customer service hotline?
This is so frustrating.
Reply me at [Removed for privacy] once this is fixed.

Hello,
I can see that you have tried to call a mobile in Malaysia, this is not included in your Subscription, you can call only landlines.
For more information see this page: What is the Unlimited World subscription?
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème

Can't make this call with Unlimited World trial?

Trying to make a call to Mexico with +52 and am seeing the insufficient credit message but I just got on the Unlimited World trial.

According to this forum: http://forum.lowyat.net/topic/2175165/all, it seems that Siri is expecting a 7-8 digit phone numbers excluding the country code and area code, so adding an extra "0" digit or two at the back of the phone number may be able to fix your problem. The phone number should still connect correctly. Try that, it works for me in Indonesia where some phone numbers are still 6 digits.
Hindra

Travel in Japan with Unlimited World

Travelling in Japan with Skype unlimited world. Can I use it to text and call from Japan to the US for free ?

lou2130 wrote:
Travelling in Japan with Skype unlimited world. Can I use it to text and call from Japan to the US for free ?
Hello and welcome to the Skype Community.
If your Unlimited World Subscription is current you can call free to and within the USA from anywhere in the world. Your location is irrelevant.Texting is not included in any Subscription. For that you require credit. Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Failed to call Kenya number with Unlimited world subscription, ask for credit?!!

Hi, Anyone has the same situation?
I just opened an account and added Unlimited world subscription, with credit card information filled and so on.
Tried to call a Kenya (South Africa) land line number, but it failed me, and asking for credit to call the number.
HOW CAN IT BE?

Hello.
Your account shows that you are calling to Kenya. Please note that Kenya is not included in the Unlimited World Subscription.

Urgent HELP with Unlimited World subscription rene...

Hi Skype gurus,
Is there any way i can contact the Skype team to run the auto debit for Unlimited World subscription again ?
I guess when the auto debit happened last time there was not enough money on the account,
Now i transferred some one to the nominated accout to have my subscription renewed, and i really don't want my Unlimited World subscription to get cancelled i have been using it for years.
Please help, and my skyp ID is zs.85128 mobile is +61 431 292 888.

zhengjx_3333 wrote:
I think my account may be linked to chinese Tom skype
Did you first register your Skype account in China? If so you will be automatically routed to our Chinese partner tom.com (We have a legally binding agreement with them).
The only way to break this link is to create a new account.
If you did NOT first register in China please file here:
contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Trouble with unlimited world subscription

I have trouble re-activative my unlimited world subscription.
When I click re-activative, it leads me to a chinese site, where I have no idea how to re-activative my unlimited world subscription. I think my account may be linked to chinese Tom skype, and my payment then go through it via chinese dollar. But I don't want that and I never authorize my skype to do that. Now I want to bring my skype back to US. Any one can help me with that?

zhengjx_3333 wrote:
I think my account may be linked to chinese Tom skype
Did you first register your Skype account in China? If so you will be automatically routed to our Chinese partner tom.com (We have a legally binding agreement with them).
The only way to break this link is to create a new account.
If you did NOT first register in China please file here:
contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Re: Skype Premium and Unlimited World subscription

I HAVE A SKYPE PREMIUM ACCOUNT. BUT I WANT TO CONVERT IT INTO UNLIMITED WORLD SUBSCRIPTION. CAN I USE MY REMAINING CREDIT FROM SKYPE PREMIUM TO TRANSFER INTO UNLIMITED WORLD CALL SUBSCRIPTION. PLEASE LET ME KNOW AS I WANT TO DISSCONTINUE MY SKYPE PREMIUM AND SHIFT OVER. PLEASE HELP!!!!

Hi,
Please note that Skype subscriptions are recurring by default.
This means that, unless you cancel your payment agreement, the system will automatically charge you to renew it.
I checked your account and can confirm that your subscription is still set to recur automatically. You do not have to take any action on your end if you still wish to continue using it.
Hope this helps.
Rod
If you found this answer helpful, please give Kudos. If it resolved your issue, mark it as a solution to help others. Thanks!

Skype premium vs unlimited world

I already have a subscription for "Unlimited World". What additional features do I get to go to "Premium" and what is the additional cost?
thanks

Hi,
https://support.skype.com/en/faq/FA10868/What-is-Skype-Premium ?
http://www.skype.com/intl/en/business/group-video/?intcmp=CS-Upsell-FA10868
Hth
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt

Need Help with App World on the Blackberry Curve 9300

Right i got the new Blackberry curve 9300 about a week ago. All my mates already have blackberry curves 8520's. I downloaded App World to get the same theme has my mate, but when i go on his it says he has over 1300 themes on his App World and i only have around 300 on my App World. Why is this? Also i can't get the theme i want because i don't have all the themes on my App World for some reason. If you could help please reply.

The 8520 and the 9300 are completely different devices with different OS's etc. The theme on an 8520 probably won't work on the 9300. The 9300 hasn't been out nearly as long as the 8520 so there are fewer themes available. This will change with time.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Call india with unlimited world subscription

Hello,
I want to call india mobile number. Is Unlimited world subscription include india also?
If so will that applicable call to mobile?
Please anybody help me on urgent basis.
Solved!
Go to Solution.

gkumar wrote:
Hello,
I want to call india mobile number. Is Unlimited world subscription include india also?
If so will that applicable call to mobile?
Please anybody help me on urgent basis.
The Unlimited World subscription does not cover calling to any Indian telephone numbers - landlines or mobiles. There are subscriptions specifically for calling to India that cover calls to both landlines and mobiles. There are subscriptions for a fixed amount of calling per month (60, 120, or 400 minutes) and an "unlimited" plan (subject to Skype's fair-use policy).
http://www.skype.com/intl/en/prices/pay-monthly#IN
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Do I need Premium with Unlimited World if I only c...

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