Do I need to bring my computer to change my charger at the apple store?
Do I need to bring my computer to the apple Store to change my broken charger? I know they have to look at the serial number to verify if i'm still under guarantee.
Yes. You have to bring the computer along with you.
Similar Messages
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my phone has been changed under warranty by the apple store in germany.
ı need a change document to register the phone in my country again.
ımeı numbers of old and new must be in the document.you can send an mail in pdf format
as soon as possible please.
your's respectfully.
new phone serial no:DQ******TC0
old phone serial no:DN*******T9Y
Product:
iPhone 4S
Serial Number:
DN*******T9Y
Service Requested:
December 3, 2012
Status:
Repair Complete
<Edited by Host>No we cannot send it to you because we are users just like you and Apple does not monitor these forums.
But you can find the IMEI numbers yourself. Read the ENTIRE article:
http://support.apple.com/kb/HT4061 -
My computer had to be restored at the apple store. When they did it my Microsoft word, powerpoint, and excel were all deleted! How can I get them back? Who do I talk to, Apple or Microsoft?
you are responsible for reinstalling any apps. It is not Apples responsibility as outline the the service agreement. Do you have the product key?
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If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now? I forgot to ask.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
TS1389 where is the "authorize your computer link" once you are in the apple store????????????
where is the "authorize your computer link" once you are in the apple store????????????
erinsawyer wrote:
where is the "authorize your computer link" ...
On your Computer...
Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
(In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
I just got an iphone5. My computer itunes recognizes the iphone when connected, but will not sync. I have been to the Apple genius bar and they have uninstalled and reinstalled itunes several times and did everything they could think of, but still it would not sync. I have an ipad2 that syncs with no problem. So they told me to go get some computer help elsewhere...blamed it on Windows? Thanks!
You can poke around in the settings. There's a lot of stuff defaulted to on that you may not need. Such as notifications. Background app update, background app update. Try turning those off and see if that helps.
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I recently got a brand new charger from my local Apple Store. When I got home and plugged it into my charger on my computer nothing happened. It chargesbut it doesn't show the charging sign or make the sound that says its charging. It takes my iPod touch at least 4-5 hours to fully charge. I would just like some tips on what to do. I have tried resetting my iPod and I've tried just getting a new charger, but nothing works. If anyone knows anything that might help I will very much appreciate it. Thank you
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My new iPhone 5 is currently having problems with the wifi. I can't connect to my home network unless I am right next to the router. Even then there are only one or two bars. When I am in a public place like Starbucks, I can't find any wifi networks. I plan on bringing it to the Apple Store and getting it replaced. Can I just get the iPhone replaced, or do I need to replace everything (box, manuals, headphones, etc)?
all you need to bring is the phone that is all they need to replace then that is all you need
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Last weekend I went to the Apple store to replace my phone because the WiFi on my phone is nonfunctional. I need to back up to iCloud before I can replace my phone because I have information on there that needs to be saved. The worker at the Apple store said that, since I cannot connect to WiFi, I needed to plug my phone into my computer in order to back up. I went into iTunes and turned iCloud on, but my phone still will not back up to iCloud. So, I need to know exactly how to back up my iPhone to iCloud without WiFi?
salayer wrote:
should I restore from an old icloud back up from last month and see if my wifi comes on then?
Unfortunately, you can't restore an iCloud backup without using wifi so that isn't an option. -
I need to authorize my computer and I can't find the link for it. I looked under Itunes store and there are no links that say "advanced" or "authorize computer"
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7. -
I get the following error message when I connect a usb ethernet adapter to my new MacBook Pro: Unsupported - You cannot use an Apple USB Modem with this computer. I live where we only have dial-up and the Apple Store said this is what I need. In addition, when I connect the phone to the connecter it falls out, it will not click in.
Why are you using a usb ethernet adaptor? Just plug the modem into the usb port.
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I really need help to unlock my iPod touch. I haven't had computer in a couple months and I don't hsve access to another. I locked my iPod touch and REALLY NEED HELP to unlock it. Could I just go to the apple store, and they'll help me?
Yes
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
After having installed OS X v10.9.1 on my computer, the apple store purchases suggests downloading 10.9 update or the full OS X installer. Do I need to do that?
Are these shown in the App Store's Updates page? If not, then you don't need them. You could download the full Mavericks installer application if you want to create a bootable USB flash drive installer or just to keep handy should you need it (store it in your Downloads folder.)
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My husband needs a new power cord for his Mac Pro. I went to the apple store and the clerk gave me a power adapter by mistake. He has a conference call before the store opens and I can't get him another power cord. Is there a way to power up his computer?
You posted in the MacBookPro forum. Is this a Mac Pro or MacBook Pro? If it's the latter, it has a battery.
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I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new IPhone and Ipad. Now I'm told at the apple store that I need to upgrade my operationg system. They said they couldn't help and gave me conflicting advice about what to do. Any ideas? Thanks you!
There are three models of MacBook that comprise the 'macbook 4.1' category, and each of them a little different; however other than 'macbook 4.1' the other thing they have in common is they all are considered Early 2008. Two are white, one black, polycarbonate case, Core2Duo 2.1GHz, 2.4GHz white, 2.4GHz black.
So if you can determine which one, if any of these, is the model build year and spec you have, that would be handy. Did you tell whoever you spoke to the serial number of your computer, so they'd know by looking up the specs to see what the supported maximum RAM upgrade capacity was, and other minimum requirements to make any upgrade to Mac OS X 10.6.8 at all?
If you have the serial number you can do a lookup to 'indentify by serial number' online, and use that information to determine if the computer needs even more RAM to take it past the minimum for Snow Leopard 10.6.8 and then get it ready to upgrade (via paid download from App Store, Snow Leopard gets you that far) and see what the next supported OS X full upgrade would be for the hardware limitations on that old MacBook.
If your MacBook IS a 4.1 build, the highest OS X it could run if it has the 2.4GHz cpu, is Lion 10.7.5. That would be an upgrade from the App store, available to OS X 10.6.8+ computers that access it online. And I kind of doubt how supported a newest iphone etc may be in lion.
everymac.com has a fair amount of information across many years of Apple computing hardware...
Here's the three MacBooks that share the 4.1 designation; first shipped with as much as 1GB RAM upgrade and the other two only a 2GB RAM*, (one white/one black color) according to this information...
• MacBook "Core 2 Duo" 2.1 13" (White-08) 2.1 GHz Core 2 Duo (T8100)
• MacBook "Core 2 Duo" 2.4 13" (White-08) 2.4 GHz Core 2 Duo (T8300)
• MacBook "Core 2 Duo" 2.4 13" (Black-08) 2.4 GHz Core 2 Duo (T8300)
...as seen here: http://www.everymac.com/systems/apple/macbook/index-macbook.html
*But according to MacTracker (free: download database) http://mactracker.ca
these MacBooks can use more RAM in aftermarket specs as much as:
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM
To get more information use a service such as this...
•identify by serial number:
http://www.powerbookmedic.com/identify-mac-serial.php
The Apple? store or whoever you talked, to may have been as accurate as they could be without further research. Could be you may have a newer or older MacBook, which would change whatever later OS X it could run past 10.6.8. And to go past Snow Leopard, you need to download the last bits for 10.6.x to be able to go and get any later upgrade. The ones that may let a newest iphone or ipad work with it, are past SL10.6.8
Anyway, as you further verify the model build year and configuration specifications, report back.
Good luck & happy computing!
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