Do I need to deactivate Acrobat X purchased through online licensing?

I'm moving several of my Acrobat X licenses to new computers.  The licenses were purchased through Adobe's online licensing.  I do not see a "deactivate" option in the menus.  Can I just deinstall it on the old computers & reinstall on the new?  TIA.

If it's a volume license you bought you will not see the 'Deactivate' option under the 'Help' menu.
Simply uninstall the software from the older machines and reinstall on the newer ones.

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