Do i need to enter my billing info?
I was using my iPad and i tried to get a free app. When the app was downloading it told me to enter my billing info. I will not give that information away. Is there anything else i can do to get apps?
First of all you shouldn't need to enter your credit/bank card details if all you're doing is downloading free apps. There is an alternative to using a card and that is iTunes gift cards which can be bought in a lot of stores especially music and games related ones.
Similar Messages
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Even though I have a $17.43 balance from an itunes gift card, itunes keeps wanting me to enter my billing info. Anyone know how to fix this problem? Thanks!
It's asking to verify your info.
Select None under the credit card option and verify your info. -
hey! i have a serious problem coming up which is that i am asked to enter my billing info even for free apps. why should i pay for apps which are free? please help me with this problem! and in the billing info there is pop-up box saying i have accessed my account from didfferent computer but no i have been doing it from the same pc. please help me out.
Tap Settings > General > International. Make sure the Region Format is correct.
As for your Apple ID. Tap Settings > Store > Apple ID > iForgot
Resetting your Apple ID may help.
Congrats on your new iPad !!! -
When I enter by billing info it says to contact iTunes support how do I fix this problem
When I enter my billing info to purchase a app. It says contact iTunes support how do I fix this and why am I geting this message?
by contacting iTunes support. https://expresslane.apple.com/GetproductgroupList.action
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i cannot purchusse movies on my apple tv. it keeps telling me that i need to update my billing info. i have done this and i keep recivimg the same message!!! help!!!
You don't. the ipad is not a backup/storage device. it simply mirrors the selected content of your computer. The sync is one way - computer to ipad. The only exception is itunes purchases.
Did you fail to maintain a backup copy of your computer?
If so, not good.
You may be able to purchase a third party program, not supported by Apple, to get the other music. -
I need to change my billing info and set up a busi...
I need to change my billing info and set up a business account.
Hello matthew1405tallai,
I have linked an article that will walk you through the process of updating your payment information:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I want to download from App Store but when I enter my billing info cause I don't want to put my card on there so I press none and enter my details then press next it don't do anything
http://support.apple.com/kb/HT2534
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my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
Hello all
My daughter has tried to download paid apps, she is three so is forgiven but I don't want them and certainly don't want charging for them.
Only issue is its now wanting me to enter billing info when I download a free appHow can I get a prepaid iTunes card?
Buy one from the Apple Store or retailer who sells them. Since you don't say where you are, I can't tell you specific store names.
How much is it?
They're issued in denominations. In the US, they start at $10.
what would be the procedure for me to pay that money I owe, since I dont have another credit card?
Redeem a prepaid card or gift certificate.
Your only other option would be to contact the iTunes Store, explain the problem, and ask if they'll cancel that 99-cent purchase. There's no way of knowing if they will since the terms of sale state that all sales are final, but you can ask. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact them.
Regards. -
HT1918 I need to enter my billing acoount information.
i need to enter my acoount information so i can buy some song, app...
OK.
You go right ahead and do that.
Do you have a question? -
I meant my app store
We are fellow users here on these forums, we won't know why unless you give us some more info e.g. if you are getting an error message then what does the message say, and what sort of card is it, debit or credit ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined. -
Trying to download a song from iTunes, I get a message asking me to update payment details because it claims I am "using a new device." I am not using a new device. How do I know if this is genuine?
(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
You need to verify your billing info!!
please help me.. i am using the same card number and same apple id i use to buy apps till 26 dec and all of a sudden it says your payment method is not valid in this store. please provide a valid payment card.. i dont knw what to do.. contacted apple support they said to check the bank and its working fine as i buy things from ebay too. plss help.. THNKS in advance for any ideas
On a computer, go to - http://store.apple.com/us/account/home. Under "Account Settings", click on "update your Apple ID email address and password", and check all your information here.
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How do I set up the Itunes store so it automatically deducts from my account and doesn't go to Billing Info or if I need to go to Billing Info how do indicate to use existing account balance?
https://discussions.apple.com/message18056833 - Once a gift card is entered it will be charged for any purchases you make until it is used up. Certain things such as gift cards can not be purchased with gift cards and will get charged to the credit card.
Removing a credit card from an account - iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 - More information at: https://discussions.apple.com/message/15891166 -
Error Message when updating billing info
I need to update my billing info but I'm getting an error message that says the problem is on Adobe's end and I should try again later. Sometimes the loading signal just goes directly to the error message without letting me enter my information first, but usually I enter my information, and then I get the message.
I've tried many times over the course of a week, on three different browsers, and while signed into both MyAdobe and the Creative Cloud. The error message came up each time.
I've tried using the support chat twice, but the first time the tech disconnected before I could respond, and the second time I was kept on hold for an hour and half before I got an error message saying to reopen my browser.
I'm concerned my account will be closed, or I'll get charged a late fee or something along those lines, if the Adobe website keeps preventing me from updating my billing info.
Any help would be appreciated.Hi Mhorejsi,
Due to your difficulties trying to get through to support I'll see if I can make arrangements for someone to contact you.
- Dave
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