Do I need to go into the store to buy insurance?

I recently purchased the iPhone 5c through AT&T with an upgrade. I did not buy their insurance in the store, but the guy mentioned I could go into Apple within 30 days to purchase their insurance. Can I do this over the phone or do I need to go into the store? Also, is it actually $99 for the year as he mentioned?

See this -> AppleCare +
You need to purchase within 30 days.
You can take it into an Apple Store or Apple can run a remote diagnostics on it.
It's not really insurance. It does not cover loss.
It is $99 to extend coverage to 2 full years.
If you break/damage the iPhone, it is $79 to replace it. You can do do this twice in the 2 years.

Similar Messages

  • I need to come into the store because my phone is not working, but i wanted to make sure that everything is backed up onto my computer. how do i back up my contacts?

    how do i make sure that my contacts are backed up, so that when i go into the store to get my phone fixed, they will not get lost.

    plug into your computer and connect to your itunes account and back up on itunes.

  • HT203163 Every time I try to load an CD into the library it just creates more repeat tracks to tracks 01 - 1? and when I click on the track to get the name or album artwork iTunes tells me to log into the store and I do but it  doesn't seem to go anywhere

    Anyone have an idea as to why when I try to Import one of my CDs tiTunes just makes a track out of each song and doesnt name the track or the album.  This creates a problem when I want to load all of my albums/CDs into iTunes to transfer to my iPod Nano.

    When a CD shows up in iTunes (before importing), iTunes should ask Gracenote for information about the album and fill all that in for you. It sounds as though that's not happening.
    Check Edit/Preferences/General>when you import a CD: and make sure there is a tick-in-the-box named Automatically retrieve track names from the internet. If that is already selected, then you need to check that your iTunes can connect to the internet when you insert the CD into the drive.
    You do not need to sign into the Store for this to happen. To get the artwork for your CDs, just search for the album online and copy-and-paste the picture into the album once it's in your iTunes Library.

  • Verizon for one you have very bad customer service, for two why does someone who has a one year warranty have to go into the store to replace my samsung galaxy s4 phone, when all it has done for months is over heat?

    I dont understand why i would need to go into the store for a replacement phone when i have had my phone under one year just because i have had it under one year. My phone has been over heating and i been trying to get a replacement phone, but i dont really have time to go in the store and i really dont see why i can replace my phone over the phone after one year.
    oh and your customer service sucks.
    Thank you

    Broke new phone Verizon couldn't help even give me form for insurance I pay for in their stores.Seperate corp.Had no Internet waited 2 weeks mail me form.They suck.Did run across 1 dude finially knew his stuff and personally handeled many problems.It was after most working there didn't took me month replacement phone mailed.If customers service person seems new ask for someone can fix problems asap.
    >> Edited to comply with the Verizon Wireless Terms of Service <<
    Edited by:  Verizon Moderator

  • Trying to download an app for my iPhone but tells me i need to log into the iTunes store which i already am. any suggestions?

    I am trying to download an app for my iphone but the msg tells me i need to log into the itunes store on my computer which i am already in. any suggestions?

    Are you trying to download directly from iPhone?
    If true, go to Settings > Store > Apple ID > sign out then sign back in again.

  • Why am I getting a message that I need to log into the Canadian store for app updates and iTunes

    Why am I getting a message that I need to log into the Canadian store for app updates and I tune purchases?

    Should you be in the Canadian App Store? Is that your store? Of not - or of you need to see what store you are in.
    Settings>iTunes and App Stores>Apple ID
    Tap your ID
    Tap View Apple ID
    Enter your password
    Go to country/region in the popup window to change the store

  • HT201272 i can't see my purchased apps in itunes on new ipad when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store.

    i can't see my purchased apps in itunes on new ipad mini. when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store. Is there something in settings on Itunes I need to change? I do not have cloud.

    Yes I am looking in the app store. When I look in Itunes on my computer and look at purchased apps it is there. And when I go on my other device and look at apps purchased all apps are there.
    The new ipad doesn't show any apps purchased when I click on apps purchased and when I search the app store it doesn't show it is purchased. I am wondering if I am just missing something...need to turn something on in options or something. Never had this problem with previous ipad when I set it up.

  • I can't get into the store!

    i just installed iTunes Version 7, and since then i can't get into the store. i click on the "store" link, and it says I need to check my internet connection. But the thing is... my internet connection is fine. If anyone knows how to solve this, i would really appriciate it.
      Windows XP  

    i'm also having the same problem. i've tried repairing the software but its still the same.

  • When I bring my phone into the store can they check whether it's still under the 1 year warranty or do I have to bring in the reciept?

    My lock button isn't responding when I try to lock my phone and I'm planning on bringing it into the Apple Store tomorrow... but when I go into the store do I need to bring the receipt of when I bought the phone in to the store so they can see when I purchased it ...or do they have a system where they can check whether I've had my phone for less than a year? I can't seem to find my receipt of when I bought it but I know that it's been less than a year since I've had this phone. Going in without the receipt would make my life a lot easier!

    You can check it before you go: https://selfsolve.apple.com/agreementWarrantyDynamic.do
    You do not need the receipt.

  • When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID.  How do I change it to ask for my apple id and password???  I am signed into the store and iCloud with my apple id.

    When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID.  How do I change it to ask for my apple id and password???  I am signed into the store and iCloud with my apple id.  I am not signed into ITunes, the store on the ipad, or icloud under her name.  WIERD???

    There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
    Joyce

  • I came into the store because my middle button was not working. Then they gave me a middle button that's on the screen of my phone. I got a new phone do now my middle button doesn't work but I still have the internal digital button, how do I remove it?

    I came into the store because my middle button was not working. Then they gave me a middle button that's on the screen of my phone. I got a new phone do now my middle button doesn't work but I still have the internal digital button, how do I remove it?

    Settings>General>Accessibility>(scroll down to)AssitiveTouch and change to Off

  • TS1369 i have a screen with the apple logo on it and a bar underneath it. it has been this way for about an hour now. what does this mean and is there a way to reset the iphone without going into the store? it isnt showing in my computer or on the itunes

    i have a screen with the apple logo on it and a bar underneath it. it has been this way for about an hour now. what does this mean and is there a way to reset the iphone without going into the store? it isnt showing in my computer or on the itunes page.

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Can't get into the store

    Whenever I try to get into the store I get an error message (no number) saying iTunes could not connect to the iTunes Store and to make sure my network connection is active and try again. I have tried flushing DNS and the other Apple suggestions. This has been happening since the 24th. I have no trouble with other web sites.
    Here are my diagnostics:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Inc. Dimension 4700
    iTunes 8.0.2.20
    QuickTime 7.5.5
    FairPlay 1.1.11
    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.2.7
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 1F4C42321AA26126
    Current user is an administrator.
    The current local date and time is 2009-01-01 22:24:40.
    iTunes is not running in safe mode.
    Video Display Information
    RADEON X300 Series
    RADEON X300 Series Secondary
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {EE654800-96C3-4CCC-9190-A9DFF8A6461E}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.151
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Thu Jan 01 21:32:02 2009
    Lease Expires: Fri Jan 02 21:32:02 2009
    DNS Servers: 192.168.0.1
    192.168.0.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection could not be made.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection could not be made.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection could not be made.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection could not be made.
    iTunes has never successfully accessed iTunes store.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.0.2.20 is currently running.
    iTunesHelper 8.0.2.20 is currently running.
    Apple Mobile Device service 2.12.33.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
    Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    iPod (Click Wheel) running firmware version 3.1.1
    Serial Number: 4J44579QPS9
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.

    Same exact problem. The issue is with Apple, i'm sure. I've tried everything on all the discussions, etc. still same message. iTunes worked FINE with my old iPod and before i "upgraded" (sic) to 8.0 Does anyone at Apple care that your customers can't buy anything for their new iPods? If this issue isn't addressed do you think we're going to buy anything else from your snotty company?

  • TS1702 Why can't I get into the store on my iBooks app

    Why can't I get into the store in my iBooks app?

    I have the same problem, I sent my submission when 4.9 came out. No way to get in the direcotry, I am also listed anywhere else.
    I have a jazz podcast which is member of Association of Music Podcasting. It's podsafe and I have a growing number of listeners. Please Apple do something.
    my feed:
    http://feeds.feedburner.com/NightPassagePodcast
    Renato
    The Night Passage Podcast
    http://nightpassage.blogspot.com
    http://nightpassage.org

  • HT201272 i have lost previously downloaded music on my pc and when I go back into the store it shows the music as downloaded and I cannot down load again

    I have lost previously downloaded music on my pc and when I go back into the store it shows the music as downloaded and I cannot download again - please help

    Hi steeley,
    Didn't mean checked in iTunes, meant checked on the profile page of your device....(under the Music tab).
    GB

Maybe you are looking for