Do I need to make a Genius appointment for service?

...or can I just walk in?
My iPhone 3G has dust under the screen and cracks around the dock connector..can I get it replaced?
Do I need to make an appointment at the store to get it looked at?

As the others have said, making an appointment is highly recommended. You might get lucky and walk in during a time they don't happen to be busy, but your chances aren't high. Much better to make an appointment so you aren't turned away (as they will do if the appointment slots are full and you don't have a scheduled appointment).
Regards.

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