Do I need to recreate my app and submit to the Apple store for v30 folio to work?
I have created an folio using dps v30. I have downloaded the content viewer to my ipad and tested everything works as it should. I then published my new folio. The cover appears in the app store but when I try to download it says I need to update my app. I'm not sure what app it is refering to because I have not created a new version.
When I go to the DPS App Builder and click 'edit' it tells me the App Version is already v30
Basicially I haven't got a clue what is going on. I really wouldn't have updated to v30 if I knew it was going to cause me this much grief!
If you created a folio using the v30 viewer version (folio format) but have, for example, a v28 app in the store, then you have two choices: (1) update your app to v30, or (2) re-create the folio as v26 and update it.
By the way, there is no reason to choose v30 when you create a folio. Just choose v26. While the viewer has included new features with each release, the folio format hasn't changed since v26.
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BTW, my husband's macbook is still under waranty by applecare.
I'm sure this is a "that depends" situation. What were the problems? Were they fixed? What caused the problems? Where are you located? Where I live the term "Lemon" is defined in state law which spells out what is covered, what makes it a "Lemon," and what the remedies are. Beyond that, you are likely at the mercy of your Apple support folks.
Best of luck,
Ray -
im using iPhone5 and i register in apple store for my apple ID for the apps, i use my visa then after it appear that i need contact iTunes support to complete this transaction. how many times Ive tried its still the same ....
To Contact iTunes Support...
Click > Here -
my phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup
Well, it appears that your backup is corrupt, thus causing your issue. So, you'll have to restore as a new device, & not from backup. Follow this by syncing your content back to your phone:
http://support.apple.com/kb/ht1414
Do not restore from backup. -
I need to update my compte Facebook and skype in the apple store since yesterday but it din't working they require me to get the ios5 but I don't know how to get to get the ios5
If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623 -
Hi guys, finally I made it to the apple family by buying an Air from a guy I knew... But I cannot change the ID in the apple store for updates... I managed to change it in Itunes, but when I want to download the updates it would tell me that I should log in with the other account...
Please advise...
Thank you!!!The OS and the preinstalled iLife apps are permanently assigned to the Apple ID of the original owner. You need to ask the original owner to call Apple Care and request that the Mac be released from his Apple ID.
The only secure way to use a second hand Mac is to erase the HDD and install a fresh version of OS X.
The only version of OS X that the original owner can pass to you is the version of OS X that came preinstalled on the Mac. The original owner cannot legally pass to you any apps that he bought in the MAS. -
Lion erase and reinstall by the Apple Store
Ok, I'll admit I'm a recent PC crossover so that qualifies me as a Newbie. Today I took my MacBook to the apple store for an erase and reinstall due to about 20gb of space was missing on my HD. My latest backup was done the day before I went back to Apple to reinstall Lion. After I restored my data from the backup, the address book app and the app store app are both missing. My address book data is on iCloud so I'm not that concerned about the data but I would like to get the app back on my MacBook. Any help on how to do this would be greatly appreciated. Thanks....
I'm not aware of any easy way to reinstall an OS X application in Lion short of reinstalling Lion. You can do that without erasing the drive again, but there is the time it takes to reinstall.
I don't suppose you have a copy of the Lion installer saved on your computer or purchased the Apple USB Lion flash drive installer?
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
I have a macbook pro core i7 mid 2012
And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve this problem and thank youIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now? I forgot to ask.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
How do I sell an "app-enabled accessory" on the Apple Store?
How do I sell an "app-enabled accessory" on the Apple Store?
Apple sometimes has refurbished 4Gs available for sale. However, currently none are listed as being available
http://store.apple.com/us/browse/home/specialdeals/ipod -
I can't find the app I purchased in the apple store on my macbook pro. It says it installed, but where is it? Thanks in advance
Thank you so much! So quick too.
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Can I add my own art work to my albums in iTunes and/or share them with the Apple Store for others to download?
Thanks Brij011
I thought that there was a way to do this. However, it would be neat to be able to upload correct Art Work for album covers so that other could share instead of having to scan / take picture and then import. I guess Apple would be inodated with incorrect pictures if we could upload to them.
Oh well... thanks again ! -
Can I pay for purchases on my iPhone 6+ and if so do I need todownload an app and what is the app called please?
Are you referring to Apple Pay? If so, it's coming in October.
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NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????
Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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