Do I need to reinstall DVD STudio Pro 4?

I have two problems with DVD Studio Pro 4 that apparently have no answers in the manual:
1) Some (many) of the Apple menu templates lose all of their graphics when I drag them onto the menu window. I might choose, say, "Frames Cover" and drag it onto the menu window, but instead of the graphics in the thumbnail on the palette, what I get is a box with a gray arrow where the drop zone is supposed to be, a white background, no colors, nothing. Some of the templates come over normally, but I am really limited in my choices - about 50% or more have no graphics when dragged or applied onto the menu window. Is there some configuration setting I don't know about to fix this?
2) Assuming I have one that comes into the menu window OK, the buttons do not display the active/selected/resting states when I click on the three little icons at the bottom of the menu window to see the display in each state. The buttons become "active" only when I click on them with the mouse, but I am unable to check their "state."
I burned a finished project to a DVD only to find that the buttons would not show a selected state with the remote control and so, of course, I was unable to select anything.
Very frustrating. I wasn't expecting stuff like this with the Mac which is new for me, it's reminiscent of Windows when I often had to reinstall software that was somehow corrupted.
Please help.
Barry

Thanks for the rapid reply. I went ahead anyway and deleted DVD Studio Pro 4 and reinstalled it. When I clicked on a template, the same thing happened. I tried every one of the templates and suddenly realized that the images in the thumbnails in the palette are just samples (including the color in some cases). I assumed that I would get an identical set of images that would then have to be changed. Pretty dumb, huh? I think what threw me is that the very first template I used is the one with the theatre curtain opening and closing, with the heads of the audience at the bottom - it's pretty detailed. I assumed that all of the others would be similarly detailed. OK, lesson learned.
The buttons are another matter. I just cannot get them to display their state. To answer your question about my "built" project burned onto a DVD, yes, if I press the "enter" button on my DVD remote, it begins playing a selection. I have a special problem with this particular DVD, as it contains the same movie four times: I was trying to determine the differences between an HDV movie exported as a 1920 X1080 format, secondly as a 720 X 480 format, thirdly as a 1440 X 720 format, and finally as a 720 X 480 anamorphic format. So in this case, I have no idea which of my four "results" is being shown on the TV as I don't know which is the default if that is the correct term. But yes, one of them plays, except I cannot choose it.
I have watched the tutorial included with the software countless times, it appears that all I have to do is select a button and then click on whichever of the three little "state" icons at the bottom, but it doesn't do anything. Only the mouse clicking on the button highlights the button, that doesn't help on a TV set. And it doesn't matter which template I choose, the "state" buttons do not work.
Barry

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