Do I need to uninstall itunes, before I reinstall it? I received this error message because of missing driver.
Received this message to reinstall itunes so do I uninstall it first?
You can, but it is not necessary.
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Have been unable to use my ipod, so tried to sync my iphone to use for audio books and music. Now it won't sync my iphone either and I get this error message which isn't one of the ones listed in help #-42404
debrah012946Hi debrah012946,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes: "Error 42408" or "Error 42404"
http://support.apple.com/kb/TS3258?viewlocale=en_US
Cheers,
- Judy -
Process: iTunes [6564]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.3.1 (10.3.1)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [143]
Date/Time: 2011-06-26 09:12:25.888 -0400
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8
Sleep/Wake UUID: 57AD9B95-8923-403C-BDB2-EBBBD4E1F09C
Interval Since Last Report: 40546 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 5
Anonymous UUID: 0B83B69E-63F7-4197-908B-49A24783F09F
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
0x1000 - 0xe50ff3 com.apple.iTunes (10.3.1 - 10.3.1) <DA5B3668-53FC-8550-A39C-06EB35AA692F> /Applications/iTunes.app/Contents/MacOS/iTunes
0x8fe00000 - 0x8fe3320b dyld (195 - ???) <33A6763E-295E-3FE1-9594-81B9E296BACC> /usr/lib/dyld
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 5.100.198.11 )
Bluetooth: Version 2.5.0b13, 2 service, 19 devices, 3 incoming serial ports
Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x06300000 / 2I have the same problem...
Process: iTunes [498]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.3.1 (10.3.1)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [254]
Date/Time: 2011-06-27 14:23:04.822 -0400
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8
Sleep/Wake UUID: AC114B5B-BBDE-47BE-A34A-73D0CBEC2D1D
Interval Since Last Report: 21605 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 3
Anonymous UUID: 7CA002EB-2F78-46A8-B8FC-917C420125C9
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
0x1000 - 0xe50ff3 com.apple.iTunes (10.3.1 - 10.3.1) <DA5B3668-53FC-8550-A39C-06EB35AA692F> /Applications/iTunes.app/Contents/MacOS/iTunes
0x8fe00000 - 0x8fe3320b dyld (195 - ???) <33A6763E-295E-3FE1-9594-81B9E296BACC> /usr/lib/dyld
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.5)
Bluetooth: Version 2.5.0b13, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2250BH, 250.06 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0229, 0x5d200000 / 3 -
Received this error message when starting iTunes and reinstalling does not resolve it: The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing...
Can I uninstall existing iTunes without losing my media library? and then install fresh to fix this problem?Hi there kweitkamp,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
-Griff W. -
When I launch iTunes using Windows, I receive this error message: " The File "iTunes library .itl" cannot be read because it was created by a newer version of iTunes" ( I have already uninstalled & reinstalled iTunes)
See also Empty/corrupt iTunes library after upgrade/crash.
tt2 -
I have updated my iTunes to the latest edition and now my iTunes will not open saying MSVCR80.dll is missing from my computer and that i have to reinstall itunes. I have tried reinstalling twice now and this error message keeps appearing. What is going on?
Solving MSVCR80 issue and Windows iTunes install issues.
-
I installed iTunes 64 on a Windows 7 (Home) HP Pavilion and received this error message. the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Please help!
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
I upgraded iTunes to 11. I now receive an error message which reads - 'The iTunes Library file cannot be saved. An unknown error occurred (-50). How do I correct this error?
Thanks
TDBI know this doesn't help you Bud, but I've had this issue for at least the last couple of versions. If I can ask, what is you enviornment like? Local PC only, libray saved on another PC/Server?
In my case my library is on Windows 2003 server with the share mapped to drive M: This has worked for many years through both XP and Windows 7 until and update a while ago.
Thanks,
Rob -
Recently upgraded PC with latest edition of iTunes (1/30/2014), afterwards, received this error message while attempting to sync iphone with PC: Unable to load, resource not found, SyncUICoreLocalized.dll
THIS HAS EVERY APPEARANCE OF A SOFTWARE GLITCH BY APPLE ... So first suggestion is NOT to begin reinstalling various software but to await some answer & fix from Apple. Too many have same problem on various systems, in my view (I am not an Apple rep but have certainly faced many glitches over the years).
PS - LOTS of Apple software problems these days, including many people having their Contacts shredded. What's going on with Apple? -
I am receiving this error message..."The iTunes file cannot be saved. An unknown error occured (-50).
How can I fix this problem?Hi cass1810,
If you are getting a -50 error when using iTunes, you may find the following article helpful:
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
Regards,
- Brenden -
I have instlled and uninstalled iTunes on multiple occasions but iTunes fails to start with message "Apple Application support is required to run iTunes .......... Error 2 (Windows error 2)". Most most frustrating. Can anyone help, pleeeeeeease!!
iTunes "Apple Application Support is required... Error 2" and possible fix.
Hi Redgilly (and others).
I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
Problems:
The initial error during the installation of iTunes was:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
The error (after installing iTunes) when trying to run iTunes was:
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
http://support.microsoft.com/kb/2688946
This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
Note: The installation of VC++ rolls back when it fails.
Solution:
Through this error I found this MSKB article:
http://support.microsoft.com/kb/946414
The Automated MS "Fix It" msi package didn’t work.
Note: Please backup your registry first (see the above MSKB article for instructions).
I opened the registry and (as instructed in the MSKB article) deleted the following keys:
HKEY_LOCAL_MACHINE\COMPONENTS\
PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving
Reboot and reinstall iTunes.
I hope this helps. -
When attempting to update to latest version of iTunes on my PC (11.1.4) I received an error message: Microsoft Visual C++ Runtime error as well as: AppleSync Notifier.exe - entry point not found, the procedure entry point sqlite_wal_checkpoint cound not be located in the dynamic link library SQLite3.dll.
I unistalled iTunes, then attempted to reinstall. I get to a point where I receive the following response: Service (Apple Mobile Device) failed to start.Verify that you have sufficient privileges to start system services." I'm stuck at this point and unable to proceed with install. Help please!Hi yuiopyy,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
How do I resolve this issue when I try to download iTunes on my laptop? It fails because of this error message " iTunes64Setup.exe is corrupt or invalid"
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I have repeatedly tried to install Itunes on my laptop unsuccessfully. I keep receiving an error message that reads: Runtime Errror R6304 An application attempt has been made to load the C runtime library incorrectly. Please contact the application's support team for information Itunes was not installed correctly, Please reinstall Itunes. Error 7 (Windows error 1114)
See the instructions of tt2 given in: https://discussions.apple.com/thread/5822086
-
I downloaded the latest version of iTunes on my PC. Now I cannot open iTunes. I receive the following error message: "The procedure entry point AVCFAssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVfoundationCF.dll" After pressing the "OK" button I receive a second error message: 'iTunes not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)". I've uninstalled iTunes and reinstalled to no avail. I've also eliminated the temp files (per suggestions on the trouble-shooting page) and no luck. I also tried system restore and that did not fix the problem. Any thougths on a repair?
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a
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