Do I not get full versions of the CC software when I buy a CC membership?

So I bought my CC membership back in January I think. And the first thing I did was install Premiere Pro CC. I needed it. Now about a month later, I need it again, and it says that I'm on a trial version. I signed into my CC, and tried again, but it still tells me I'm on a trial. The same thing happens with Speedgrade. Apparently after paying for 2 months of subcription, I can only use a 30 day trial version of the software I need. Is this a normal thing? Or should I call adobe, and get this fixed? I'd really really like to have working software on my computer, and I'm spending the money to have it. I'm in college, and on a pretty tight budget, so if I don't get actual versions of the software, I'm going to cancel my subscription. Nowhere on the literature on the CC does it say that you only get access to 30 day trials of most of the software. Please give me a hand here. I need to know if I should end my subscription or not.

Hi Spenserspratin,
Welcome to Adobe Forum.
I do understand your concern. Please refer to this article,
1.http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
2.http://forums.creativecow.net/thread/378/4723
If the issue still persists, please contact Adobe at http://www.adobe.com/in/company/contact.html
Regards,
Rajshree

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